We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

Asked company for an estimate on new HVAC unit and it was absolutely outrageous! Got another quote…read moreand it was half of their quote. If you have an old or older unit, they try to sell you on new unit and dont really do a good job on talking about repair options. They performed maintenance/service job and give me a quote to repair but it was outrageous as well. Had another HVAC come out and give their opinion and they said nothing was wrong with the unit and whatever issues KirbnJays was telling my unit was having was not true. Freon was not leaking and unit was working fine for the age it is.

KirbnJay are an excellent company that takes care of their customers. A family member referred us…read moreto them after a different HVAC company tried to convince us we needed to buy a whole new system. We called KirbnJay for second opinion and they came over right away and fixed the issue no hassle. Their technician Seth was both professional and honest and saved of us thousands of dollars by fixing the issue. I would suggest to anyone to trust KirbnJay with any of their HVAC needs.

I was really pleased by the process for getting our AC replaced. Matt worked with me on a bid for…read morethe new unit in October, and spoke intelligently about the options, where other companies did not seem as educated on the components. This bid was actually less than the competitors, and they had not been around as long as Harster! It was an easy choice. We scheduled to do the replacement in January. Jim and his team came out to do the install and addressed some additional needs to increase the air flow, make the existing unit up to proper code, and make the filter track so it fit filters appropriately. The last unit installation I'm sure was a DIY job or done by a less qualified company. Jim addressed all those issues. I was on a meeting when he was all finished and didn't get to go see the finished product until after he left. It was beautifully done and very neat.

Harster Heating and Cooling just left my house and I could not wait a second to write a review…read more This company has superior service and timeliness. My furnace stopped working and I called Harster after reading the other reviews on Yelp. The receptionist was very nice and she had a technician out in less than 2 hours. I ended up needing a new system, but two of the nicest and most informative technicians came out the very next day and completed the work. They talked to me about the system and what I can do to maintain it. The price was fair and what they quoted originally did not change after the work had been done. I would recommend this company to anyone.

When it comes to home HVAC systems (indoor/outdoor) Sean Murnan of Ambient Air is the way to go. He…read morehas great, low & affordable prices on cost effective equipment. That will not only save $$ on your electric and gas bills but will also improve your overall health and well-being. 5/5 stars and thanks for the great work!!! - Corey

I've dealt with a lot of HVAC companies, and this has been the smoothest experience I've ever had…read more I've used Ambient Air three times now for both my own system and a tenant's. I'll never use anyone else.

This company was hired to do some A/C work in my apartment building. They messed up connecting a…read morebunch of A/C units including mine. My apartment was 85 degrees. I called and received no follow up for a week, so I called a much more DEPENDABLE company who immediately got back to me and fixed one of the units in my apartment but couldn't fix the other unit on the day. Then I finally received a call from Dependable and the guy was super defensive about the mistake, rambling about how they actually did a really good job in the building and only messed up a few units and how it wasn't necessary for me to call a different company to come in and it was only hot for a couple of days. He asked for permission to go in and look at my other unit. I said okay, and then a week later I get an invoice from them for $130 for services rendered. I had no clue about what they were doing. Nothing about the service was communicated to me. I am appalled at the quality (or lack thereof) of this company. Do not use them.

We had AC problems a few weeks ago. We called Tiger Plumbing. They looked at our central air system…read morefor less than 15 minutes, said we had a free-on leak, and told us we needed a new system. I told them I wanted a second opinion and called Dependable H&C in Granite City/Pontoon Beach. Paul was at the house in less than an hour. In fact, he arrived before Tiger left. He was able to fix the leak and reload the free-on. Saved us about $4000!! The Dependable H&C motto in the phone book and online is "When You Need a Mechanic and Not a Salesman". Definitely true. Call them first. With Paul and his company, selling you a new system is a last resort, not the first option.

Ben Stokes had his workers change two ac coils. They had a cheap price and man did they do cheap…read morework. What a hatchet job. I had to go to Home Depot and get sheet metal and fix it myself. It was leaking everywhere. I'm not convinced their work will last long at all. The worst part? It's been 6 months and after repeated calls and texts, Ben still hasn't paid me back the $900 for my warranty reimbursed. This company and Ben don't Deserve your business.

December 30,2022. Great work, very professional & thorough, would highly recommend their services…read more Thanks so much Ben, & Trevor for a job well done in diagnosing, trouble shooting, & replacing the furnace circuit board in a timely manner.

Heritage is always extremely responsive, professional, and timely. They have provided routine…read moremaintenance on our HVAC systems for years and when it was time to replace the AC unit and furnace motor, they gave us a great deal, got the parts quickly, and were back within a week to install everything. We had some minor issues and they came back immediately to fix everything. They have a great warranty system and all their parts are made in the US, so they're not affected with supply issues like parts made overseas. Everytime I schedule an appointment with them, I immediately get a text message and email notifying me of the appointment. Additionally, as soon as a technician is on their way to my house I get an email and a text message with a photo of who is on their way, their photo, and a short, personal snippet of information about the technician. It makes me feel like I know who is coming over.

DO NOT USE HERITAGE HEATING AND COOLING!! IF you could put zero stars, i would. they wont answer…read morethe phone or call you back, won't respond to texts. He came out and speed diagnosed what was wrong, put on the new part and surprise, that didnt fix it. more looking around, decided it was as control board and he would have to find one. A week passed and as of Thursday At 5:30pm, no part but he would send me the tracking number. Didn't receive it. Friday at 7:19am, I receive a text that he will be out between 3-5pm. He arrives, spent about 15minutes and comes to the front door and asks if I've got cool air. I couldn't feel any coming out but he is taller than me and reaches up and says, yeah it's cooling off. Then he high tails it out of here. I'm in the kitchen which we put a window ac in during all this so I assume it's cooling down. My husband comes in and walks into the living room and says it's hot in here. The thermostat showed it hadn't cooled off any. I immediately texted him, no response. I went on line to my home warranty company and reported it, which showed it as a recall. Saturday morning I contacted the home warranty company and they called the contractor. He told them it would be the next Friday before he could get back here. I told them it was unacceptable. By Monday, I did not receive any confirmation from the tech's system that even have an appt so I called home warranty again. While I am talking with them and not getting any where, my husband comes in and hears what's going on and says I will go outside and see if he even replaced the part. He comes back in with pictures. The part has not been replaced, there are still cobwebs that are undisturbed on the screws and the exterior panel has not even been completely put back on. Home Warranty company is reviewing the pictures and looking for someone else that can get out here asap.

This company does not disappoint! Great knowledgeable technicians. There are a lot of choices,…read morebut this company is the greatest!

I have been a customer with Stay Cool Climate Control for some time. They are a Family owned…read morebusiness that cares about their customers. They give fair pricing and do put their customers first. Highly recommend!