I was referred to Dr. Baron from my dermatologist for a Mohs procedure. The whole experience was A+. Dr. Jennifer answered all my question and has great warm personality. I was confident right away. All the staff and the front desk are wonderful. All very personable, helpful and professional. I am happy to call this office my new dermatology home. I highly recommend her practice. Patti read more

My family and I have been patients of Dr. Baron for all of our dermatology needs for many years. She is an expert in MOHS surgery, which she performed on my Mom's nose, and after healing, there is no visible scar. I have gone to Dr. Baron for annual skin checks, and she is always caring and thorough. Recently I've had BBL for age spots, as well as for spider veins. Her aesthetic dermatology nurses are skilled, supportive and efficient. The result of these procedures is making my skin look younger. I appreciate the front office staff, who are always professional and pleasant. Dr. Baron's exclusive skincare line which she developed (sold in her office as well as on her website) is so gentle, effective and gives my skin a radiant glow. I'm happy that Dr. Baron provides so many expert procedures to so many patients, including my family and myself. read more

although the procedure went well, customer experience is horrible. it has been 2 months since the procedure and we are still waiting on an insurance issue. they will not follow up personally, you have to reach out everytime. almost feels like they don't want to refund us read more

I received the Vitamin C serum as a present and I used it at night on my face and hands - after about a month, I noticed I had about 75% fewer age spots on my hands! I love this serum. The Green Tea Caffeine lotion is also amazing. I want to try all the products! read more

Went to see Dr. Baron to have some moles and growths frozen off. The front office staff was friendly and professional. They took me to a room right away, asked a few questions, and then I waited about 10 - 15 minutes for Dr. Baron. I didn't mind too much. Dr. Baron was warm and communicative. She examined the things I wanted removed and determined they weren't cancerous. She also asked about some other lumps and bumps I hadn't mentioned, checking to see if I wanted those removed, too. The freezing procedure hurt for a moment or two, but I was prepared for that since it wasn't my first time. She asked about my skincare routine, agreed I was using the right products, and told me about a non-greasy moisturizer she offers, which I ended up buying for about 20 dollars. It's aloe vera-based and works really well on the eczema on my hands. All in all, it was a good visit and I recommend Dr. Baron. read more

Jennifer Baron, MD (dermatologist) did NOT listen to my concerns and did NOT seem to care about healing my ailment (which was totally heal-able). Just because a doctor is smart doesn't mean they care enough to help you. I saw her over a period of years. The office and doctor are bad with following up with prescription options when one is denied. They are also bad with setting up an after care plan. Communication with the office was terrible. They can be condescending. It's like they think they're nicer and more helpful than they are. You start adding up the facts and it's like oh you really weren't very helpful were you since I did NOT get a correct prescription or an after care plan. I had wanted to try some extra things on my skin after my primary concern was resolved, but would never get that far with this office after experiencing their ways. The front desk never got back to me like they said they would. I called so many times and heard excuses for several WEEKS about why no one had called me back. I even went in to the office only to hear the same thing: "We'll call you; the doctor received your message; we have your correct number." No one ever returned my calls. Ever been GHOSTED by a doctor? Just say what you want to: NEXT! Stop wasting your patients' time and energy because it's just as valuable as yours. read more

Dr Baron was a referral through my friend. The office cancelled my appointments 3 different times, with no fault of my own. I initially waited 3 months for the 1st appointment...not a lot of great dr's where I live and was willing to wait. Then on my way to the appt from my home (1.5 hours from San Jose-and mentioned that each time I made an appt) the office called to cancel an hour before the appointment. I was in Morgan Hill and had to turn around. The office cancelled the 2nd appt a week later. The 3rd appt (for tomorrow 11/7/25) I again travelled 1.5 hours for an early morning appt the next day. They called at 4:00pm to cancel my next day appt. Ho hum. Can I have that time and gas money back please?!? What an inconvenience nightmare. Please stay far away!!! read more

been here a few times for different things, but overall still consistent bc I know what to expect recently their phone number changed to route to message service so some random girl takes messages & then sends them an email to call you back which is kinda weird lol I think I only got a call back once but *shrugs* idk parking lot feels kinda small for all the lil clinics here but it works be ready to wait a while in the waiting room even if you have an appt lol there's always lots of people waiting every time I've been here the people that come get your info in the room are super nice, the rooms are nice & clean, etc Dr baron is also really nice & understanding & patient & I'm out of adjective but LOL she makes sure you don't have any more random questions left (& I always come up w weird questions or talk on tangents so ik I'm a lot to bear w) I've had to get things excised twice & even tho I'm not allowed to bring in my bf to hold my hand, the medical assistant always holds my hand (which two of her hands which is weirdly comforting) & tells me to squeeze tight & it helps a lot lol also did I say everyone that ever comes into the room is super nice oh my lawd lol both times I got biopsy results, it was just a phone call & no actual report or documentation so that's interesting I suppose? maybe it would be different if the biopsies actually came back concerning so I guess to sum up, the stuff before & after the appt are kinda iffy & maybe off-putting(? but honestly that seems too harsh a word) but the actual appt itself is always great (or like as good as a nerve-wracking appt could possibly be) read more

Patient with Dr. Baron forever. Scheduled an appointment a month ago. 45mins hanging out in the waiting room and another 15 in another room. No one felt it would be helpful if I knew what was going on or provide me with any kind of update? My time is just as valuable as anyone else. Customer Service 101 = Communicate and treat people as you would expect others to treat you. Simple. Failed. read more

Visit 2/10: I was literally one of the first visits of the day, and I still waited 30 minutes inside the patient room (not the waiting room). I also asked the receptionist 30 minutes in if the doctor is coming. Dr. Baron came later, and was very nice, but spent a maximum of 10 minutes. I told her what I was using, which she seemed to know some and was curious about others. I asked for recommendations of products given my current routine. Front office in person 0/10: After the visit, I was ushered to see the front office. They were going to show me recommendations of products I asked for, and all there seemed to be was white labeled products. Not sure if this is normal practice across all dermatologists but it felt salesy. I think it would have felt less salesy if it was more OTC/prescription products. Billing ?/10: Not sure how I feel here. Dr. Baron spent a maximum of 5-10 minutes, but the bill showed I was billed for 30-39 minutes. At the end of the day the insurance adjusted amount might be the same though regardless of how it's coded? Also note - bill only gives option to pay via mail and not online. Front office over the phone 0/10: I called in to settle the bill, since the bill only gave an option to pay via mail. The front office receptionist was very very rushed, and rude. The reception was probably having a rough day but not someone I'd like to deal with again unless they were having a better day. read more

Dr. Jennifer Baron has been a trusted and favorite family doctor of ours since 2009. Meeting her was kind of a fluke - when our elderly Aunt was a patient at a skilled nursing facility, and needed the care of a dermatologist. By chance, the skilled nursing facility recommended a nearby clinic, and arranged special wheelchair transport to the appointment, and by pure luck, Dr. Baron was the one to see her. Dr. Baron's kindness meant the world to our Aunt, a nurse by profession, who was at her very lowest point in life, immobile, and no longer able to live independently. We were deeply touched by Dr. Baron's sincere care of her. Not long after, we were thrilled that she opened her own private practice, at which time our entire family did not hesitate switching doctors to be under her care. She knows her stuff, being up on all the latest medical advancements, and she won't give up until she finds the solution. Three generations of our family have been patients of Dr. Barons over these many years, and she has always been there for all of us, which we are truly grateful to her for. Dr. Baron became a doctor for all of the right reasons. read more

I been a patient for years. As someone who works outside,it's important to get checked regularly for skin cancer. I recommend that everyone gets checked. The staff is friendly. Dr Barron has always been great read more

I would like to say that at this stage of my life I have had many doctors for my wellbeing. And searching for the right doctor (these days) can consume a lot of time!!! I'm active, healthy and take care of my body and I think it shows thanks to doctors that listen and care about my concerns. Dr. Jennifer Baron is that and more!! She is not only my dermatologist for medical checkups she's on the leading edge of cosmetic procedures. I've recently had a few facial skin treatments to rid of 'nics and crannies' and this was ideal for maintenance but I needed/wanted something more - where I could 'feel' and 'see' the difference. I started my research and found that a HALO laser for resurfacing my face and neck. Fortunately, Dr. Baron now offers this amazing treatment and I'm testimony that it is truly a game changer!! I dragged my feet on this decision for quite a few months but an upcoming international trip with my husband changed my mind and 'Holy Cow' I am so delighted with the results and even the down time of 5 days was not that bad!! I got soooo many projects done at home!!!! M.M.N. read more

Dr Barron is the best in her field! Went there for my daughter's acne and she is now literally acne free:) Thanks again! read more

Jennifer Baron, MD - Dermatologists Near Me - San Jose, California

It is 0/10 with services. Nobody ever picks up the phone. Leaving a message, no body returns the call. Emails with no response. it seems that the doctor does not care. They always said they are understaffed. However, this problem has been going on for many years, no change. if you want to refill your medications, good luck to you, no one will respond. It is very frustrated. I need to find another dermatologist. read more

VERY Disappointed. Before my appointment, I called the office ask what the cost would be out of pocket after providing insurance over the phone - I was asked to call back after she had made the call. She confirmed there would be NO CHARGE to me based off my insurance (which hasn't changed). Surprise - Got a bill over $185 and the office will not adjust even though they told the incorrect info. They pushed their products claiming they were good since they were gentle when I asked what the difference between them vs. Dr. Dennis Gross's products. Followed the directions the front desk gave - the products are now gathering dust on my counter since they dried out my skin. The office called a few days later to follow up (a pleasant surprise) and i relayed the result, she just apologized and told me to try one product a week until i could figure out what was causing the dryness. You would hope for more after spending $200+ on products. When I called the office to inquire about the bill, they said no one would tell me that and that its not protocol to follow up with patients after their appointments and I should have notified them sooner. Well, I did but surprise - different response when it's too late for their office to do anything. Based off recent reviews it sounds like others are experiencing the same poor experience. read more

Horrible. They make you wait over an hour to come in and just for them to tell you the same thing every time you come in. Waited an hour to get called in the patient room and then another 10 minutes to get seen by the doctor. The staff don't know how to schedule appointments clearly if they know they are full for the day. They just want your money! read more

I would give zero stars if I could. Waited 2 hours (plus the initial 4? 5? months it took to even get an appointment...) because apparently the doctor is so busy. I just wanted a check up to make sure all my little spots were healthy, etc. I had three spots on my legs that I especially wanted her to check to make sure they looked healthy, and when she said, "Oh, I can remove them" in such a mild, low-key way, I said, "Well, sure, I guess..." She proceeded to burn (freeze???) the skin spots and it was incredibly painful. I received no papers regarding how to care for the (now extremely damaged skin) once I got home, and no info on what to expect. After a week I called back-- the places on my leg that she froze or burned were swollen and painful; one was infected and bleeding... The girl answering the phone said that Baron wasn't in (not in the office?? During business hours?!?!) but she asked someone else (??) what I should do, and they said that I should "put Vaseline on it." I've left messages, but no one has answered the phone since, and Jennifer Baron never followed up after any of my phone calls. This last call that I made, I completely lost it. My leg looks awful and I never even intended for her to work on my skin, much less harm my skin. I can't even regard her as a doctor at this point, and I said as much in my message. I am going to have to refer to her as Jennifer from now on until she resumes her role as a physician. Seriously, Jennifer has zero regard for patients, from making them wait months for an appointment and then hours in the office, to performing procedures that were never asked for... pretty sure she is mostly interested in making $$ and hawking her over-priced lotion (which I didn't purchase... and why would I, when I can "just put Vaseline on it?") Plus-- the number of nonsense emails from the office regarding all kinds of advertising and personnel bios... blah blah blah. They should spend time focusing on patients instead of on themselves. Isn't that what doctors are supposed to do?? Ugh. G read more

Dr. Baron is knowledgeable, skilled, and kind. She loves her patients and always goes the extra mile to make sure we are taken care of. read more

Jennifer Baron, MD - Loving my new Jennifer Baron MD skin care regimen! Simple, effective, and does not irritate my very sensitive Gen X skin! - Dermatologists Near Me - San Jose, California

Left scars worse than the spots I had removed. Left me to interpret my own test results. Very expensive for the level of service with no transparency on cost. read more

I originally came here as Dr. Baron seemed to be the last holdout against the conglomeratization of local skin care practices. But the constant staff turnover, suspect billing practices (suddenly billing me for services from 4 years ago) and relentless up selling of surgeries and expensive treatments is just too much for me. I'm out. Kalia dermatology seems to be my next attempt to find a practice more interested in my needs. read more

I tried to make an appointment and nobody answered the phone and then I tried to text them a message as their website says to text them. But nobody answered my text. So I will not waste anymore time on this doctor, if she can't hire people to answer the phone or reply to texts then she clearly does not need new clients. I am done with her. read more

I waited four months for an appointment. I was rescheduled twice. Then I finally get to the day of my appointment and the street her office is on is closed (not her fault), but I got five emails and five text messages to confirm my appointment-none of which mentioned the closing. The office staff that was literally just sitting there couldn't pick up the phone to tell anyone. And then I waited for a half hour with no sign of being able to get in. It's not just worth it... I can't take this office seriously as a professional medical office. read more

Came in for a PRP treatment with Arianna. Arianna was very professional and thorough. She made sure that I understood what I should expect from this treatment. Dr. Baron also came in to check on us. I was very happy with how my skin reacted to this treatment. Thank you! read more

I had my first appointment at this practice and was disappointed with the experience. Despite arriving on time, I was kept waiting for an hour without any communication or updates from the front desk staff. When I inquired about the delay, I was told that it was due to an interview that had been scheduled during my appointment time, which I find unacceptable. Furthermore, the front desk staff did not seem to express any empathy for my situation and appeared to minimize the length of the delay when I brought it to their attention. As a patient, I believe that timely and respectful communication, as well as excellent customer service, are essential components of a positive experience. Unfortunately, my recent experience fell short on both counts. Dr. is nice and she apologized for the long waiting time. I hope that the practice can take steps to ensure that patients are informed of any delays or changes to their appointments in a timely manner, and that front desk staff are trained to provide empathetic and responsive customer service. I would like to see improvements made to prevent this from happening to other patients. read more

Always professional and on time. She does beautiful work if you need Moh's. I have seen Dr Baron for several years and always feel well taken care of. read more

Front office woman, Ann, very helpful and pleasant.plus knowledgeable! A huge plus! My lip was burning from hell in two places and after seeing another Dermotoligist I was dissatisfied with his appraisal! I posted a request for a referral on " Nextdoor Neighbors "and Doctor Baron was recommended by a few neighbors! Booked forever , Ann squeezed me in the next day!! Another huge plus ! Talked , explained , consulted hugged and kissed!, ( not really),two Perscriptions and an hour later at my pharmacy I was on my way home with the two new meds! Today, I feel 60% better than I have in a few months! That's the kind of medical care and she is the kind of physician you want for Dermatology issues! I will see her again for skin issues and if you live in West or North San Jose and have skin issues you should as well! Office staff is pleasant and efficient! Go ! read more

For those who are first time patients be wary, you will be charged the most on your first appointment. There was no transparency or mention to this prior to the appointment. I was billed with a code for a 45+ min visit despite not spending more than 20 min in the place total, from entering to leaving the parking lot. Not only that, but after many times calling and trying to understand why I was being charged that, front desk told me they thought it was a mistake and I should have been charged for a 30 min visit at most for my first appointment, but the claim code was never changed. My case was very simple and the doctor did not spend more than 5 min looking at my hands. I also had a lot of trouble getting my prescription because they didn't fill it correctly and took me a week calling everyday to get them to talk to the pharmacy and fix their mistake. All that was necessary was to have more transparency about how this would be charged. That would have allowed me to make a more informed decision before choosing a doctor. A bit more attention to detail or effort on their part to make sure I get my prescription correctly would have also been better. read more

I came here for microneedling with PRP sessions and I must say results are great. My skin is glowing and is tighter. I also see improvement in my acne scars. Dr Baron also answers all your questions very patiently. I also tried the Retinol serum and moisturizer and I must say these are one of the best products I have tried. read more

I have been going to Dr. Baron for 10+ years! I have seen her for various concerns and she always has a solution. I trust her completely with all of my skin and hair concerns. Be aware that she is very busy and it sometimes takes months to get an appointment, but she is worth the wait! Thank you Dr. Baron for everything. read more

I am not satisfied with the Dr and her team. This is the last time I will come to this office. Always ask for the cost of the service as they will charge you for everything. read more

I have no comment to make about the Dr. Never saw her. Her front office staff are the worst. Challenging to schedule. Challenging to reschedule. They don't listen to the messages and followup well and it has been super frustrating to actually see the doctor. Couldn't even "transfer" a call. Got disconnected once, left on hold once and then the same idiot came back and finally offered to reschedule me. What? If you could have rescheduled from the get go why didn't you do it the first time rather than the third time? The worst front office staff I have ever dealt with and I know what i'm experiencing as I work in a dental office with excellent front office staff. Don't recommend this person at all............if her staff are bad, what is she? read more

First of all, we will need to wait for 3 months to set up an appointment. When we arrived on time, we were ignored for 15mins. When we came to the front desk, we were told to wait for another 45mins. The staffs were super rude and interrupted us right away when we tried to ask more questions. Avoid this clinic no matter what... Also, they may pay someone to remove the bad review on Google. Don't trust their Google review. read more

Avoid this place unless you want to have a very bad experience. The front desk staff are untrained and rude. Seems they are more interested in selling skin products than attending to patients. They overbook and expect you to be on time but the wait was nearly an hour and we left. They act as if their time is more valuable than yours. If the front desk is so bad, there is no reason to think the medical side will be any better. Find another dermatologist. read more

After a 3 years of not seeing a dermatologist because my former one moved, I turned to Yelp to find a new one. I found Dr. Baron and called to make an appointment for a skin check and to discuss skin concerns. She was booked for a few months but I was able to schedule appointment in time for the end of the year. I was very pleased with the new client intake process, friendly staff, easy to find location (with parking!), and the time and care that Dr. Baron gave me during my appointment. I purchased some products from her private skin care line and they've been great for my skin. I have since gone back for Botox and she made the process very easy. I was nervous for my first Botox experience but she explained everything, asked me questions about what I wanted, and told me what to expect afterwards. They are also very good about following Covid protocols and I felt very safe during my visits. Highly recommend Dr. Baron and her awesome staff! read more

I will start by saying that Jennifer was very nice. However, this review is in regards to billing and lack of communication/no accountability. I last saw her in 2018. I just received a voicemail from a billing company telling me I owe money. Invoices were being sent to a wrong address yet almost 5 years later i finally receive a phone call. The appointment itself was for an annual mole check and it was my first time ever doing this. She snipped some skin tags and of I went. I had no idea that snipping would result in a bill over $200. Anywhoo, the frustration lies more now with the lack of communication and being told to call some billing department number. read more

Went in for a "thing" on my face that needed attention. Dr. is super nice. Still waiting for the test results....but I would definately recommend her. read more

Dr.Baron has been my dermatologist for about 4 years now and she has been amazing! I've felt with about 5 other dermatologists that brushed off my concerns. From Doctor Barons's warm and welcoming office environment to her amazing skincare products, Dr. Baron is the only dermatologist that has really tackled the skin problems I've been having. read more

Jennifer Baron, MD - Moved across the hall to a larger office space! - Dermatologists Near Me - San Jose, California

It bums me out to see the negative reviews. I have worked with Dr Baron for 10 years on a variety of skin issues ranging from medical to cosmetic. I have a high standard and am willing to pay to that standard. Dr Baron consistently hits the mark. In fact, the few times I had questions or concerns post procedure she personally responded to my emails - even on her day off. She is not cheap - nor should she be. My assessment is that I have derived at least equal - if not more value - to what I have paid. read more

I highly recommend Dr Baron for any skin cancer relates issues. She performed a Moh's surgery on me competently and demonstrated a genuine desire for positive results. While the wound healing was as anticipated, I had an unexpected allergic reaction to some materials. She stayed in consistent contact with me to monitor progress and when my allergic reaction became more of a concern late on a Saturday night, she met me to attend to it and ensure I had a clear path toward healing. She even offered to come to my home if I preferred. I think it is a rare that a Dr would go to that length to ensure a patient's health and it showed me she stands by her work. I found her staff to be quite attentive too, so overall I would not hesitate to trust this office with any skin cancer needs. read more