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    Jenny Beauty

    3.2 (5 reviews)

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    Aloha Spa

    Aloha Spa

    4.6(11 reviews)
    4.9 mi
    $$

    Well first I'm not one to leave reviews, I actually wasn't going to leave this one but I was on…read moreGroupon the other day and saw that she now suddenly has over 90 ratings almost all 5 star and a billion amazing reviews. However at the time of my service with holly she only had about 3 reviews but I guess I shouldn't have mentioned I'd be leaving a review when asking for the refund. So now I feel inclined to leave my honest review. The salon was not the neatest and the room was messy. The equipment was pretty outdated and this service didn't come with a wash which I was fine with. This was the worst haircut and highlights I've ever had. I was super clear about what I wanted, I asked for only an inch off of the length, some face framing pieces that were chin length and then just a few highlights to lighten up my hair. I was going on a birthday trip that week and also had interviews coming up. I cried when i saw my hair that day. I had to book an appointment last minute with another stylist to hopefully fix what happened. She cut so much off in the front that it looked like a mullet or a bowl cut. The pieces in front were cut so short. This resulted in me having to cut my hair short to fix the choppy pieces. She only put a few highlights on the top and nothing in the back so I had to go over it with box dye and go back to my regular hair color. After I sent her an email with photos of my hair and explaining how I had to get it fixed, She did give me a refund for the Groupon and apologized which I appreciate. I believe she should have paid for me having to go and get it fixed. She was a nice person but I don't understand how a trim and some face framing could get messed up so badly. I truly wish she would have just told me she couldn't do it. I came in with long beautiful hair I'm so disappointed with how my hair looks now. I'll attach the hair I came in her salon with and then photos of how I left.

    My entire family sees Holly for our hair cuts and color. She does a great job, is easy to talk to,…read moreand her prices are very reasonable. I have also had a microneedling facial, twice. It was heaven, and my acne scars are starting to fade. Holly has definitely earned my business!

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    Aloha Spa
    Aloha Spa - Street View

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    Aloha Spa

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    Balmor Day Spa - Waiting room

    Balmor Day Spa

    2.0(7 reviews)
    0.9 mi

    I had a 12 p.m. facial appointment on Sunday and arrived exactly on time after driving 40 minutes…read morefrom Seattle, only to be told they were running about 30 minutes behind. I understand that delays happen, but the bigger issue was the lack of communication, honesty, and accountability. They told me they had tried contacting my mom 15 to 20 minutes earlier, but my mom showed me that the actual call came in at 11:56 a.m., just four minutes before my appointment. By that point, I was already driving and there was nothing I could have done differently. They also showed me a call log with a nine digit number that was not even a complete phone number. There was no voicemail or text message either. Instead of simply acknowledging the mistake and being upfront, the explanations kept changing. I was told to wait 30 minutes, which I agreed to. After waiting the full 30 minutes, I was then told it would be another five minutes. This was especially frustrating because a facial appointment is only 45 minutes long. Why tell me to come back in 30 minutes if the appointment would not actually be ready at that point? What bothered me most was that instead of being honest from the beginning, they kept giving me different explanations and trying to justify what happened. When I questioned the situation, the staff became defensive rather than apologizing and trying to make it right. The attitude ultimately felt like, "you can cancel if you want." I completely understand that businesses can run behind. What I do not understand is lying, changing the story, poor communication, and then being dismissive toward a customer who drove 40 minutes for an appointment. Unfortunately, this experience was extremely disappointing. The employees handled the entire situation terribly, and I left without receiving my appointment. I would not recommend this spa.

    I booked a facial and it really was the worst I have had. The technician did not discuss my goals…read moreor concerns, never told me what she was putting in my face, the products smelled strong and sweet like chemicals and it just seemed like at the end I paid too much for a face mask I could have purchased at target and applied myself. Additionally I left with mask remnants on my face and in my hair. I came home and washed everything off. I didn't complain and I tipped 20% and even before I left I felt ripped off. I will keep looking for an esthetician that is licensed as it seemed the one I had was probably not.

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    Balmor Day Spa - Facial room

    Facial room

    Balmor Day Spa - Sauna room

    Sauna room

    Balmor Day Spa - Front store

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    Front store

    Jenny Beauty - skincare - Updated September 2026

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