Called around to a few shops for pricing on an issue with my car. This place was comparable to several others, but it was the closest location, so I decided to go with them. I've also brought my car here a few times for oil changes. While I usually prefer supporting smaller shops, their pricing was better. When I called for a quote, the woman answering the phone let me know the manager was tied up, but she took my number so he could call me back. Since it was close to closing time, I assumed I wouldn't hear back until the following day, but to my surprise, the manager called me back that same evening with a quote, which was very helpful. They were able to get me in the next day, and my car was completed within three hours. read more

Jensen Tire sucks when it comes to compassion leave or time off if a loved one is dying. Think they are nice, no they are not. " You can't leave if loved one is dying, but you can leave to go to funeral but must come back afterwards. They suck. read more

When I started hearing a strange clicking noise from the back of my car, I tried to convince myself that it was a rock. In a HyVee parking lot, I realized that all my hopes were utterly useless because there was a giant bolt in my tire (honestly, I'm surprised it didn't deflate). With every tire shop in the vicinity closed so late in the afternoon, I put a pin on this location to visit as soon as they opened the next day so I hopefully wouldn't be late to work in the morning. Everyone here was friendly, and that's not always the experience I have when I go to an auto shop as a female. I showed them a picture of the bolt and where it was, and I was in and out in forty-five minutes. My wallet was less than $30 lighter, and I made it to work on time. A win in my book! read more

Although I can not prove it, I am positive that this store stole my son's spare tire and jack. My son was heading on a road trip, I showed him where his spare and jack were in case he would need them. They were there when we looked. My son took his vehicle in for an oil change before leaving, when he got back from the road trip, he got a flat, he went to get his spare, and somehow they were both missing. Jensen is the only place who had access to them. This place used to be a decent company, now it seems the folks working there are sketchy. Because I have no proof, I won't press charges, but buyers beware! read more

I loved this place! Quick, friendly, efficient, and when they can fix a slow leak, THEY DO! No one upsold me on new tires (ours were a year old), and I had it fix while I waited. Staff was chill, room was warm, and I got a fix for less than $25. Deeply appreciating this biz! read more

They were kind and got the job done. I'm very happy with my results. They replaced the rotors and brakes and my car no longer shimmies. Thank you Jensen. read more

I have been going to this particular Jensen Tire and Auto location for about 4 years now, and I wouldn't go anywhere else! They are, especially Mike, is absolutely wonderful. Excellent customer service, easy to work with, they have your best interest in mind, are trustworthy and honest, and they do a great job on my car. I go there for oil changes and any maintenance if necessary and have been 100% pleased every time. Mike treats me as well as all his customers like they are long-time family friends, and he will become a "long-time family friend" of mine because he has my business there, and again I don't see myself going anywhere else. So, if you are looking for a place to take your car or a place to be treated well - this is your place! Mike at Jensen Tire and Auto is what you have been waiting for. read more

The negative star is not reflective of this store employees failed but the district mgr and their V.P. failure to honor a tire replacement for a mere $40.00 of a competitor. I had been a customer over 15 years If you need tires... don't shop here. There is more to the story but these two employee's condescending attitude prompted this review. read more

This location gives stellar service. Mike is engaged with his customers and truly cares about their needs. I wouldn't take my car anywhere else. Keep up the good work! read more

I had purchased eight tires from this location recently. I had also purchased tires for my daughters car. One tire on her car could not be repaired and aI received a high replacement cost with the statement it was hard to find and it would take a few days. I went to a competitor and his price was fourty dollars less. I went back to Jensens where I have been a customer for quite some time and was told a hard No. So much for their price match advertisement. I then called corporate and received a very condescending reply. The attitude was inappropriate to say the least. Fast forwarding, I brought my two vehicles in for the drive out package... the free rotate and balance which is part of their commitment when you purchase tires from them. It also includes free flat repair if ever needed. With no disrespect to the staff and crew at this location, I was told that corporate told the staff not to service my vehicle. After I ask why, the store manager called corporate and I heard him end the call with "ok." He then stated again that he was not only told not to honor the drive out package but not to talk to me I was perplexed of the "grudge" exhibited by corporate when questioning their price match policy. It seems their advertising is subjective in nature. At the end of the day, I feel for the employees who work under thus umbrella. The one star is not reflective of this store...just the management of all the Jensens Stores. read more

I've been to three Jensen locations. This one, the one on 84th near Center Street, and the location on 120th across the street from Menards. I would give all locations 5 stars. I trust them, and their prices are lower that most. read more

I had thee best customer service here at Jenson Tire! I don't live here but if I did I would give JT all my business! Being a woman I felt very taken care of. Garett gave me a little info sesh on the condition of my tires and which tires would be best for the kind of long distance mileage I do for work. While I'm still here in Omaha Jensen Tire will be getting my business! Highly recommended!! read more

Jensen Tire had "claimed" to have completed a full car check in preparation for our family road trip to Colorado. A day after Jensen "looked" at our car, we were along i-80 near Lexington, when my family lost control of their car and ended up on the side of the road. No one was injured, thankfully! It had turned out that the one of the tires had COMPLETELY shredded. Jensen Tire was contacted immediately and they said that they were NOT at fault even though, on the receipt, they were supposed to check the tires for the full car check. They also neglected to ask if all members in the car were okay, three in carseats. We had to take our car in and had to stay in a hotel that night. That meant that we paid for a TWO hotel rooms near Lexington and lost our money for our already booked air bnb in CO. A complete waste of OUR money! Jensen Tire claimed they had nothing to do with what had happened even though an employee signed saying that the car was fully checked, even the tires. We tried changing the shredded tire with the spare on the side of the road but the spare was not checked either because if it had been checked, they would have seen that it was expired. Jensen told my family that the tires were fine but when we took our car elsewhere near Lexington, they said that all four tires would not have made that trip to CO. Jensen dropped the ball completely. They put my entire family and others at risk. How negligent is this company? Not only that but they wouldn't help with ANY of the expenses we had to pay and clearly didn't care about my family and our safety. Thankfully nothing medical happened because we would have been stuck with those bills too. Or thankfully we didn't injure somebody else. To reiterate myself, Jensen was 100% at fault for neglecting to complete a full check of a vehicle and SIGNED OFF saying that the vehicle, tires included, were in great condition and drivable. They are heartless and unprofessional. I wouldn't offer ANY stars, but that's not possible. I don't know how this dump could ever manage to receive a five star review unless you were related to the owner. I'm warning everyone out there...avoid Jensen all together. There are much better places that are personable and professional AND would keep you and your loved ones safe. read more

Jensen Tire & Auto - That tire Jensen said was alright - Auto Repair Near Me - Omaha, Nebraska

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I have been to several Jensen Tires and this is by far the one I have had the best service at. They always take care of me the same day with any problems and the price is right! read more

Ok , kept going back to this location even after an awkward manager there twice asked me about my ex, and how we We're related. Went in on a Friday afternoon for an oil change. They couldn't get me in and said they had an appointment for Tuesday night,at 5 pm. I explained I would not be able to get there at 5 as I work till five and it takes twenty minutes to get there. He said no problem, they would stay open for me. I get there at 5:25 and the awkward guy who always asks me if I'm related to my ex, and he says your very late, we are closed. And I said I made it clear that I would not be there any where near 5 pm. He offers Saturday, and I say never mind, I'll get it somewhere else. read more

They were the best! I'm a few hours from my dad so when I had a flat tire I was worried and overwhelmed but the manager at this location helped talk to my dad and I to come up with the best plan. He knew I had to work later that day and had his workers get it done quickly. I appreciate them so much and highly recommend! read more

Thank you for stupid fast service went in with a bum tire he replaced it took a whole 15 minutes unbelievable than did the other 3 car drives great better in the ice and snow go to 96th l mike is the guy! And so is his team.... read more

This location is by far my favorite one in the area. They are always very helpful, especially since I don't know anything about cars. I don't feel like they try and rack up my bill with unnecessary repairs and extras. I really appreciate that they always call you before they do anything. read more

I have had all of my cars serviced at this location for years. The management at this location (Mike) is very thorough and honest. We are very lucky to have such a great store in our area and I appreciate "all of their" employees. I have had oil changes/bought tires and even just gone in to have air added to my tires. They treat me with respect and I feel my business is appreciated. read more

A decent price on some discounted tires means virtually nothing here.. they will make it up on the alignment and the outrageous prices they charge when they find something "wrong" and notify you with the extra work. read more