Winston has been coming here since his very first haircut, and he's now been groomed about five…read moretimes. The grooming itself always looks great, and that's the only reason we've kept coming back. Unfortunately, the service and communication have become too difficult to overlook. My mother-in-law even drives an hour and a half from Savin Hill, leaving early just to beat traffic to get him here on time. We now know we shouldn't have bothered rushing to make it. We completely understand that grooming a 70-pound doodle is a big job, but having a 10am appointment that isn't finished until 8pm with one update coming 8 hours later or even an apology for the delay just isn't reasonable. We really want to support local businesses and we're not here to tell anyone how to run theirs, but if the current schedule is too packed, it might be better to take on fewer clients each day. The grooming results are excellent, but the overall experience has become too frustrating to continue

I've been going off and on for years. I have two German shepherds and they both been treated very…read morevery well. My daughter also takes her hyperreactive dog that one day it'll be loving you and the next day it breaks out the switchblades. They seem to have the knack, every time they just cut Malas nails and we're in and out. I would recommend A Pet's Choice to anyone and everyone. Although because they are good, your appointment might be a month or two out.

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have now been using ABPS for 18 months, and we continue to be very impressed with their service…read more Krystal has been exceptional. Our dog loves the team, the structure in her day, and the exercise. Our dog recognizes the sound of her specific car door she loves her so much! ABPS is one of the best things that happened to us since moving to the area.

owner is very difficult to deal with when asking questions. she runs hot or cold very moody. used…read moreher service on 3 occasions the actual people sent to care for my pets did a nice job but it was very difficult to schedule services.

My dog, Max, has been going for group dog walks twice a week with Carla. She is great and Max…read moreLOVES her (almost more than me I think!!). She is so careful to only pair him with dogs that will accept him and play nice. He is super friendly 7 month old and can sometimes be annoying to other older dogs. She knows how to read these dogs and will not chance any sort of questionable behavior from the dogs. I can totally trust her with Max and know he will be in good hands. Jena has also been very responsive to emails and messages and is very helpful in arranging Max's walks. I highly recommend them!!

Shannon is fabulous! Our dog is so excited to see her each and every time. She is reliable and…read morehelps us out when we are in a pinch. Highly recommend her.

I would like to give a huge thanks to Shannon and Summer for providing our dog, Harley, with the…read morelove and care she needed while we were away. We will defintely be in touch for future play dates and dog-sitting!

Personal Experience with Pet Pals…read more A few years ago, I was walking some dogs at the Fells near the Winford Way entrance in Medford. While we were there, Dave -- the owner of Pet Pals -- approached me. He seemed upset that I was walking in that area, saying I "didn't understand" the rules and that it was his designated spot to walk dogs, implying that no one else was allowed there. I reminded him that it's public land and open to everyone. At that point, he became physically aggressive and pushed me twice -- the second time hard enough that I lost control of my dogs' leashes. He then ran toward my dogs and appeared to try to scatter them, so they'd run off. I called the police, who arrived, spoke with both of us, and said something along the lines of, "There are three sides to every story." I decided not to pursue it further at the time and just moved on. I recently came across Pet Pals again, and I felt people should have the full picture before deciding whether to use this company. This is my personal experience, shared in good faith so others can make their own decisions. Hopefully, others have had better luck with Dave, the owner of Pet Pals -- formerly based in Winchester and now operating out of Woburn, as far as I know.

I think they just expelled my 5 month old puppy from their puppy play groups because she was…read morejumping and nipping... No phone-call. No explanation. Just a drive by at pickup by the ?owner who did not introduce himself. So strange.

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

According to yelp A Better Way Pet Sitting Service responds within 30minutes and has a 100%…read moreresponse rate. NOT TRUE! I'm new to the area and have called and left messages asking about their services and no one has called back. Maybe they're not taking on new clients but surely common courtesy dictates a return call to tell me this. So rude. If you can't return a simple phone call how could I trust you to take care of my beloved animals?

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

I cannot say enough good things about Thoughtful Paws. Our cat is not particularly welcoming to…read morestrangers and we were nervous about leaving him with someone he didn't really know. It was all for nothing! Our initial meeting with Jess was great and Devin and our cat got along like old friends. We got regular thorough updates with great pictures and the info that we had requested. I would give the business 10 stars if it were an option. We will 100% use the service again!

Thoughtful Paws is the best pet care service we have ever used and we feel very confident that our…read morecats are being well taken care of when we go away on both short and long trips. Jessika and Devin are extremely professional and leave detailed daily messages with photos so you always know how they are doing without worry. Our cats have gotten to know them and feel very comfortable in their care. You can tell it is a passion for both of them beyond being a business. When we first started using them many years ago, Jessika came over to talk about their services and meet our cats and we felt comfortable immediately that she was trustworthy, knowledgeable and caring. We can't recommend Thoughtful Paws more highly!

They have terrible customer service. Every time you call the person answering the phone has zero…read moreanswers and says someone will call you back when they can, but then we never get a call back. They don't pay attention to the dogs well-being nearly enough, for example we have been leaving our puppy there and have told them that he is having diarrhea but every time we pick him up and ask if his poop was normal they says, "oh yeah, everything was fine" or "I don't know, I didn't work with him" and then when he gets home he continues to have diarrhea. They don't interact with their clients at all, at the end of the day they are just telling you what you need to hear to leave them alone. The only positive thing I can say is that our puppy comes home looking happy and he is tired from playing. Edit: 3 days after posting this review, instead of reaching out to me they called and tried to bully my fiancee into changing it deleting this review. Rather than addressing the issues she just denied any problems and ended up just making my fiancee upset.

The trainers are outstanding! I adopted my puppy about a month ago and I noticed she was a little…read moretimid around other dogs so I figured I would try out daycare to get her to become more social and not scared around other dogs. Zoey comes home super happy and pooped! I have had many interactions with the owner and her staff members, they are beyond knowledgeable and happy to always provide advice (especially for a new dog mom, like myself.) Thank you to the Bark n Roll staff for always providing great customer service and an even better program, Zoey also says thank you for introducing her to her new friends!

5 stars Marisa is the greatest she can walk my Dog anytime I love her and so does my dogread more

A very long overdue update & review, but better late than never!…read more After planning a trip out of the country, my "dog sitter" backed out at the last minute. And who to the rescue?! Rich and Marissa! Sadly, there is not an overnight option. However, I was gone for 6 days, and as promised, they were there early in the morning, again in the afternoon, and yet AGAIN late night to take care of my pup. When I say "take care", I don't mean it lightly! I came home to a diary of visit entries FROM EVERY VISIT--for SIX DAYS! Clearly, the proof was in the pudding as their visits were more than just a quick walk--but love, affection, play time, and attention. MY NEIGHBORS--even those I've never met, stopped me when I came home to say how happy my dog was when outside with Rich and Marissa, big smiles, tail wagging, etc. They all attested to the dedication of time put in by Paw Pals & how fantastic they were with my Naija. And, in each documentation, they were honest & sincere, and you could tell how much they love what they do each and every minute. I never once felt as though this was a burden or tribulation for them. True professionals--and good good people. I came home to the happiest I've seen my pup since I've had her! Not one ounce of resentment that I was gone! Also, I should mention--I have a special needs (three-legged) pit-bull, who suffers from the myriad of stereotypes! Boy did Paw Pals prove each one wrong! Their expertise in ALL breeds & "thinking out of the box" with my special needs pup shone through day in and day out while I was gone. Vitamins, food, appropriate exercise and down time was documented by both them AND the nosey nellies in my neighborhood. I can't praise them enough. I can't hire them enough. I can't appreciate them enough! This is the real deal--l couldn't take care of Naija better myself! I can't wait for their next visit! Keep your calendar open! Naija is anxiously waiting!!