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    Potozkin + Ellis

    4.0 (27 reviews)
    Closed Closed
    Updated 1 month ago

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    Ef Y.

    HORRENDOUS NIGHTMARE!!!!! Caitlin gave worst facial ever had, total waste of time and money I have never had acne in my life but after the facial I broke out with bacteria-ridden cysts. Went to Urgent Care and then was referred to a specialist and was told it is from dirty tools and improper techniques. The front office manager Courtney is the most miserable person I have EVER met!!! So rude and treats the customers like garbage. she yells at them and has major attitude and all reviews I read agree with this.. Never takes any responsibility and customer service is not something in the dictionary for her.

    Dianne A.

    I have been going to Dr Potozkin for about 5 yrs, for filler for lips and parenthesis ( lines from nose to mouth) with the pandemic I was absent for 2+ yrs. since I wear a mask everywhere i go, I saw no need for the injections, I went in recently for a sun rash I couldn't alleviate for 2 weeks. Dr.P. examined it, and prescribed some topicals, I applied the Rx that evening and by the next day, rash was 95% gone. As I write this it is 100% gone. Also the filler for the lines, injections were 100% painless and this time there wasn't even one little bruise at the injection sites. Dr. P. assistant is so nice, comforting and and applied the numbing topical expertly and effectively . Some assistants can apply too much & it drips too close to your mouth so you can taste it, and it doesn't numb well that way.. Dr Potozkin's assistants are meticulous. Dr P. is nice, professional, really knows his stuff, he's funny and every visit at his office is a pleasure, and the results are beyond. This is an office visit I always look forward too, and always leave pleased and happy with the results. :)

    The dirty face water

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    2 years ago

    Great office and staff. Fast, friendly and very reasonable for self-pay. So much easier than going through Kaiser.

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    Ask the Community - Potozkin + Ellis

    Review Highlights - Potozkin + Ellis

    Ellis tailors and customizes her treatment plan to the specific lifestyle and goals for each patient.

    Mentioned in 8 reviews

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    Tamra Bedford, Cosmetic RN

    Tamra Bedford, Cosmetic RN

    4.8
    (131 reviews)
    4.1 mi
    $$$

    From the moment I emailed Tamra expressing my interest in micro needling, it's been a wonderful…read moreexperience. She was very informative and accommodating. I explained I had a less than desirable micro needling appointment in the past and she reassured me this time around would be more results-producing. She is gentle and friendly in the way she explains the entire process. She gave me some deliciously hydrating after care products to use and even reached out a couple days to see how I was doing! The recovery period wasn't bad at all and my skin looks brighter and smoother! From the beginning to the end, a positive experience all-round. I will be back for my next micro needling!

    My review is long overdue but here it goes! I LOVED getting my laser hair removal with Tamra. She…read moreis such a sweet, caring and genuine soul. She explains to you every part of the process makes you feel super comfortable and at ease. I only had 3 sessions for my legs and even then I saw some great results. I was kind of even sad when my sessions ended because I loved catching up with Tamra on life every few weeks. It felt like laser and therapy haha. Anyways if you are looking for a great place to get your laser hair removal done, I highly recommend Tamra!

    Photos
    Tamra Bedford, Cosmetic R.N.
    Tamra Bedford, Cosmetic R.N.
    Tamra Bedford, consulting with a laser hair removal patient.
    Tamra Bedford, consulting with a laser hair removal patient.
    I recently had my lips plumed with restylane by Tamera and I am in love with how it came out! So did everyone else in the picture- Kristine

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    I recently had my lips plumed with restylane by Tamera and I am in love with how it came out! So did everyone else in the picture- Kristine
    MedSpa California

    MedSpa California

    4.5
    (223 reviews)
    3.4 mi
    $$$
    20 years in business
    Certified professionals

    I recently visited Medspa of San Ramon for a laser facial treatment and had a satisfactory…read moreexperience. From the moment I arrived, the environment was clean and organized. The staff was polite and maintained a professional demeanor. Before starting, the practitioner clearly explained the steps of the laser facial and addressed my questions regarding the technology and expected results. The procedure itself was handled with care. The practitioner ensured I was comfortable, and the process was completed efficiently. While laser treatments involve some sensation, it was manageable and consistent with what was described during the consultation. Post-treatment, I observed a noticeable improvement in my skin texture and tone. The recovery time was minimal. Overall, the service was high-quality and delivered the intended results. I would consider returning for future treatments.

    Came in last week to get a cherry removed and the receptionist was a bit rude she did not…read moreacknowledge me when I came in and also asking how much I paid for a Groupon after I said it was a gift saying that the price mattered? If it weren't for Anu I'd be leaving less stars. Anu was very great and made me feel less nervous about the experience. I'd go back but to be treated rudely when you walk in is not for me

    Photos
    Kybella for Double Chin
    Kybella for Double Chin
    Lips Enhancement -Medspa Patient
    Lips Enhancement -Medspa Patient
    TREATMENT ROOM #2

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    TREATMENT ROOM #2
    SkinSpirit - Walnut Creek

    SkinSpirit - Walnut Creek

    4.7
    (665 reviews)
    7.0 mi
    $$$
    Established in 2003
    Free consultations

    Shelly is absolutely amazing! She educated me thoroughly and answered all my questions!…read moreThis was my first time and I cannot wait to go back and see Shelly! HIGHLY RECOMMEND!!!

    I've been to a lot of estheticians over the years, and Dominique is truly one of the best. From…read morethe moment you walk in, she makes you feel comfortable, heard, and confident that you're in the right hands. What sets her apart is how knowledgeable and thorough she is. She takes time to evaluate your skin, explain what's happening, and create a treatment plan that's actually tailored to your concerns instead of a one size fits all recommendation. My skin has never looked healthier! My textures smoother, my complexion is brighter and I've already had so many compliments since starting treatment treatments with her. She genuinely cares about her clients results and follows up to make sure you were getting the most out of your treatments and home care. Beyond her skills, she's warm, professional, and incredibly passionate about what she does you can tell. She truly loves helping people feel confident in their skin, you are looking for someone who combines medical grade knowledge with personalized touch and delivered results. Your skin will thank you!

    Photos
    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.
    Ultherapy: the secret to tighter, more toned looking skin in the face, neck and decolette.
    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.
    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.
    Chemical peels are a great way to reveal healthy, brighter skin underneath.

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    Chemical peels are a great way to reveal healthy, brighter skin underneath.
    SEV Laser

    SEV Laser

    3.9
    (155 reviews)
    6.9 mi
    $$$
    Available by appointment
    Certified professionals

    Teresa at the Rancho location handled all my scheduling needs and was very accommodating. She was…read morevery kind and helpful. Thank you Teresa!

    I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

    Photos
    SEV Laser
    SEV Laser
    SEV Laser

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    Wallach Derma Center

    Wallach Derma Center

    4.0
    (32 reviews)
    0.9 mi

    I have one word for this practice…read more WOW! I needed to find a dermatologist to go on a 2nd round of accutane. Anyone who has had to be on it knows what a MASSIVE pain in the ass the stupid iPledge system is. The system is so difficult to time correctly, it's the reason I didn't finish the full round of the drug the first time I was on it. After trying a dermatologist in Walnut Creek and having them screw up the iPledge three different times, I started searching for someone new and found Wallach Derma Center. Everyone here is on top of their game when dealing with the tricky iPledge crap. They were excellent about entering my labwork on time and making sure my prescription was never delayed. Everyone was wonderful, but I have to give a massive shout out and big THANK YOU specifically to Zita. She was always there to help out when I had a million questions and always made sure everything was done in a timely manner. She is a superstar and I'm so thankful for her. Thank you so much Wallach Derma! You guys are the BEST! =) =)

    As a previous review commented, I am disappointed to write this review, although one should be…read moreaware before making an appointment. Wallach Derma Center came as a doctor referral as I wanted an annual routine appointment. I made an appointment and went in on December 30th, 2025. Very nice office, all staff was friendly and efficient. Dermatologist and assistant cut off 2 moles for biopsy and froze a couple of "concern" areas all in a matter of roughly 45 minutes. I paid a $50 co-pay. After a couple of weeks, I received a lab fee for just over $250, which I understand and paid. This week I received an additional invoice from Wallach for over $370 for my patient portion of the visit. I have attached the invoice with over $1,000 in charges for the 45 mins visit on 12/30/25. My insurance covered roughly $625 of these charges. I reached out to Wallach stating I felt these charges were excessive and asked for a review. I received an email back the following day stating they were correct with no adjustments. For a routine check-up to ultimately cost me over $670 out of pocket with good insurance is a complete rip off. Make sure you do your due diligence as all dermatologists are not the same. Nice enough people, but I won't be back.

    Photos
    Wallach Derma Center
    My daughter's thumb 7 days AFTER Dr. Wallach froze off her wart. It was twice this size originally. She told me every day how much it hurt.
    My daughter's thumb 7 days AFTER Dr. Wallach froze off her wart. It was twice this size originally. She told me every day how much it hurt.
    More of our lobby

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    More of our lobby
    Samantha Ellis, MD

    Samantha Ellis, MD

    4.3
    (15 reviews)
    0.0 mi

    I have been coming to this establishment for a bit. I think maybe i'm on my 2nd package with each…read morepackage contains 4 or 5 treatments. Danville is a tad far from my home, which is SF. But since I liked what I saw and heard from Dr. Ellis' YT channel, I thought it was worth the drive to come here. I saw Dr. Ellis for the initial consult but since they've made her a partner at the practice, all my treatments were performed by a nurse. And I love my nurse, her name is Emily, she seems competent and friendly and funny. What's not cool about this place is: 1) The pricing 2) The front desk The pricing is much higher than other cosmetic practices in the Bay Area, incl in SF where I used to and still get some treatments done. To compensate for this, you'll need to buy a package, just to make the pricing comparable to other places where you could buy as a single treatment. The front desk seems to be employing a gestapo approach to customer service. So I made a mistake in my calendar with the start time, so I ended up arriving 1 hour earlier than the 2:30p appointment time that they texted me. I arrived and I told them I had a 1:30p appointment, but was informed that my appointment was actually 3:30p, with a 2:30p start time just going into a room waiting while getting my face numbed. I told them it seems that I've made a mistake but I do have a full day ahead of me and I live all the way in SF so I wanted to see if they could please let my nurse know that I'm there early. I was asking them for an accommodation for a mistake that I clearly owned. They wouldn't talk to Nurse Emily. They told me Emily is all booked with not a 5 min to spare. I told them that's fine, if they could please maybe leave her a little note letting her know of my situation. Loren at Front Desk initally told me yes they would tell Emily when she's out with a patient to the cashier at front desk, but within minutes, she had told her manager in the office and her manager came out to tell me there's nothing they could do. They wouldn't let Emily know! They also told me they absolutely have no spare room to put me in. But when I was finally admitted to my treatment room, I saw a ROW of empty rooms. Bravo!

    Dr Ellis provides excellent cosmetic dermatology care and is kind and personable. I trust her…read morejudgement and conservative approach. she takes her time to come up with a plan. the office has free onsite parking and staff is friendly. its easy to make appointments

    Photos
    Samantha Ellis, MD
    Samantha Ellis, MD
    Samantha Ellis, MD

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    Potozkin + Ellis - dermatology - Updated June 2026

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