Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Great service, easy explanations, gave me more than I even asked, did a great job. I will call…read moreClean N Blue Pool Solutions again. My hot tub hasn't looked this good since the day it was installed.

Had them do a complete repair and remodel of my pool. They fixed structural cracks, stripped pebble…read moretech and replastered the pool. Installed new lights, pool tile and replastered the deck. It looks absolutely amazing and they are competitively priced and always responded quickly. Highly recommend them for big pool jobs.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

Diego did an excellent job! My pool was a lost cause and he brought it back to life again! Now…read moreit's sparkling blue! Diego showed up on time and did the job right. He's now my weekly pool gu

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

I had previously had another service company taking care of our pool and spa but was not happy with…read morethem. Ever since I switched to EZ Pools it has in fact been super easy. You can always count on them to be there, they provide notice when they're on the way, and provide a report at the end of the service. The company owner is great people and goes out of his way to make sure his customers are happy with their service. Would highly recommend.

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

We have had the worst pool service that we have used for years that over the last year has been…read morebarley adding chems and is here for 5 min max each week! We had pump tripping electrical breakers and instead of using his repair guy I put a project on Yelp. Out of all the companies we called Jos'e (Owner) with J Pools was so professional and polite he came out promptly and thoroughly diagnosed the problems! Our pool maintenance Co. had our waters PH in bad shape causing calcium build up on tile and pool walls. Jos'e quoted such reasonable options for replacing pump, drain water; acid wash and blast off all the calcium buildup off Spanish tiles. So very important to regulate all chems! I would give 10 Stars to J Pools if it was an option! Jos'e will do all my pool need

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Frank is an extraordinary gentleman! He wants to help people. He picks up his phone when you have…read morequestions even after hours. He works while sick to ensure you are a happy customer. He's 5 star. Anything less is a travesty!

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

I don't even know where to begin. Horrific experience- I would not recommend to say the least. We…read moremanaged to get pool drained and new tile on in a timely manor, but the decking was nothing but a cob job! Unprofessional, sloppy work, paint on our house, landscape stone, garbage left in our pool. Used our hose, got paint all over it and just tossed it in the yard. This is all with the owner on site. He took a 3 day process for the deck and crammed it into one day. We said repeated, no hurry on this, we just want it done right. We have to move on from this nightmare of a company!

RUN AS FAR AWAY FROM THIS COMPANY AS YOU CAN. CHECK OUT THE NEGATIVE REVIEWS AND AVOID HAVING THAT…read moreEXPERIENCE. Complete incompetence, horrible workmanship, trashes the backyard, won't install plastic at chip out, all the chip out dust goes everywhere including on the pool furniture fabric, etc.... Even though we were told they would protect our stuff with plastic they give a BS excuse when they don't and say they'll clean it. They send a crew that "gets it to the best they can" leaving the homeowner to clean it themselves. We had selected the Midnight blue upgrade with horrible results. See photos. They told us the same "brush it twice a day for 3 months" that didn't work at all. They came back to acid it wash it twice and the results were so bad they chipped it out and replastered. We even downgraded the color to French Gray to increase the success of receiving an acceptable outcome. They just replastered again, trashed the yard and planting beds and ripped us off on the cobalt blue glass beads we paid extra for. This company is dishonest (especially Tony) - He offered to upgrade the glass beads for free if we bought his guys lunch, which we did, he then asks to be compensated for the glass beads when their done. They trash your pool fittings and then slap some glue on it to fix it. Again, sheer incompetence as the glue wasn't applied to a clean joint and then lapped over the pool shell. Today they replastered again. Gave them the plan in the photos, discussed with Mike twice including earlier today, and this is what we received for the $3600 we paid for the glass beads. Finish is still jacked. We have been dealing with them for a year. And this is what we got. See photos of all this. AVOID THIS COMPANY!

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

To be fair, part of this 2-star review has to do with a restoration of a fountain that this company…read moredid, which turned out worse than before they started. And it cost us $1900, and our fountain now has big smears of white caulk, which I am currently looking at from my front window. I had been assured that the pump motor had been installed in such a way that it could be cleaned and serviced. Imagine my surprise when I got into the box and discovered that the inlet and outlet had been glued in place with pipe cement, preventing any access to the pump. I had to cut the two pipes out with a hacksaw just to clean the water passages. And please look at the supporting photos, which include a shot of the nightmare inside the fountain foundation. A mess of pinched and collapsed plastic fittings, held together with electrical tape, which surprisingly isn't really meant to be underwater. It took me all afternoon to undo the damage and prepare for a real fountain repair company to do things right. Maybe don't have them work on your fountain. Anyway, pool cleaning. So, multiple times, we had to ask somebody to return and do a better job, after discovering a lot of dirt still left on the bottom and stairs. On one of these occasions, whoever came back to improve things decided that the stairs looked fine with all the dirt still left on them. And on other days, it would be fine. The weekly chemical report often had wildly inaccurate readings. More than once I had to ask things like, "Did you really put 17 gallons of chlorine in?" "Oh, there's a glitch in the software program..." (I'm paraphrasing, but you get the idea). So, who knows what other inaccuracies were in the chemical report? It's not to be trusted if it's having a "software glitch." Enjoy these pictures of the fountain caulk and the dirt on the pool steps - and this was after somebody came out and made a second try. This is a pretty new company, and maybe they just need some flight time to get the bugs worked out. Also, maybe they shouldn't claim to be able to work on fountains. If you want a solid, consistent pool service, these guys are not there yet.