First off the subs were very good, we ordered the club sub and chicken Philly. Tasted great and service was prompt. Here's the rub...on a 75° day outside but inside the restaurant must be 30° and the music was so loud we couldn't hear the employee who took our order, asking her several times to repeat herself. It was so chilly inside we decided to pack up and go eat in the car. Next time we will order digitally and run in to grab it before we freeze in place. read more

Not the first time I've been here. The Original Italian was really good and tasted fresh. Service was adequate, they need to speak more clear. Ambiance was good. However, I purchased a jar of the Jersey Mike's Relish for $6.00 and it was nothing but vinegar. Inedible. Fire your company taste tester. I'm available for hire. read more

The Philly Cheese Steak could be better if they had a little bit more steak. They were not busy at all around lunch time. Management needs to have them work on their customer services with a smile. read more

Great sandwiches - service is so-so. Seems to lack urgency. Feel they are disengaged with customers and aloof. Not sure I would keep returning honestly. Just felt unwelcoming to me read more

3.25 stars. Cold sandwiches are just... blah; the grilled meat /philly style are the only reason stop here vs Firehouse,Lenny's, or even Subway. Even then it's a solid B- average. I appreciate the 2 Stubborn-brand sodas on tap. Management needs to teach the Saturday crew to use down time as cleaning time. read more

I saw a lot of videos on social media and realized I had never been figured I had to give it a try, I was extremely impressed. The restaurant was clean, and looked very sharp. The layout was very planned, and it looked very new and modern. The staff was fast, and extremely knowledgeable. To me attention to detail is everything, do whatever you do for work the best you can, and they truly made a sub above. The number 9 Mikes way with pepper relish will go down in the annals of sub history. I can't believe I have gone this long without one. read more

Pretty pathetic they let the phone ring off the hook at this location. Can't get a hold of an in store employee

Always a good clean spot on sandwich. Good amount of condiment/meat/bread ratio. Good staff and clean store

I stood there waiting on someone to assist me for 5 minutes. No one else was in line, and I see why. It was literally 7 employees or more and it took 5 minutes. The girl that took my order was not nice. I tipped 15% even though the experience was bad. Did I get a thanks? Of course not... the extra star was because I was hungry and the sandwich was actually kinda tasty:-) read more

Clean inside. Staff was friendly. Ordering was a breeze. Food was great. Docked a star for gloves. If you're going to wear gloves to make a sandwich, then handle the register and then try to make another sandwich with the same gloves, what's the point... please educate your staff and this would be a 5+ star read more

went inside to order and the employees were rude . women behind the counter had a attitude. in the middle of my order she cut me off to take someone else's order went to pay and they all had attitudes .customer service was awful ! read more

2nd time here since it opened and it's quite possibly the worst Jersey Mikes on the planet. The staff is clearly not trained. Sandwiches are sloppily made and both times I've been here I've had to remind them to actually put ingredients on my sandwich because they don't know the menu. The most concerning part of this place is their lack of cleanliness and failure to adhere to health standards. Today, the employee (Sam?) who made my sandwich had gloves on and was cleaning the counter with a very dirty towel. He proceeded to put the towel down, wiped his hands on his nasty pants, and started handling food without changing gloves. Filthy. I should have stopped him right then and walked out. Then I watched another employee with very very long eye lashes spray the glass partition with chemicals directly over the exposed toppings. Tomatoes, lettuce, bacon, onions, etc. all covered with cleaning chemicals. She then proceeded to bend directly over the toppings and clean the glass. Awful. The trash can lid was on the floor and there was no bag in the can for the majority of by visit, but I think that's a minor problem compared to the other things. I'd be scared to know what happens in the back of house. read more

Decent by Collin Haley Likes the Steak and Cheese with Rosemary bread. Fire fire fire read more

I'm writing this "complaint" due to recent repeated order accuracy issues. When this store initially opened, the staff was on their game. Orders were fresh, accurate, and served with a smile. Over my last 3 orders this location has been on par with a mcdonalds, wendys, or burger king. Sandwiches were slopply made, missing ingredients, etc. This last one was especially comical. 2 Turkey Clubs ordered identically but prepared with different toppings, one missing the bacon that makes it a "club." The "icing on the cake" is the accurate order ticket attached to the bag at pickup, sealed with an inacruate order inside. Folks, these are nearly $20 sandiwches... this isn't a $1 burger or a $5 footlong. Your customers expect to receive an ACCURATE and COMPLETE order, especialy when it's been placed online and the staff has attached an accurate order ticket to an (inaccurate) order bag. I find it very frustrating that I have to take to an online complaint form to bring this to the attention of management, since the local store management seems to be unfit for their job or lacking desire to actually do their job. Do I have to not order online moving forward and actually directly supervise the employee making my sandwich (like a child) to ensure that I get what I ordered and am paying for? This is seriously unacceptable and pathetic. read more

First time I went to a Jersey Mike's. I had the Club Supreme because I wanted roast beef and turkey deli meat, and it was very good. The service was fast. The only gripe I have is I wish they had more tables that were not bar height. Other than that, I will be back. read more

One more chance guys! Great product but only when I go to the location. When we order delivery from many of the location near us it is wrong every time. We don't like our cold sandwiches drenched in vinegar! We only order Mayo. So ours came tonight with both, even though I specifically order without oil and vinegar. I will always go in person. One more shot for delivery!!! read more

They just opened in Collierville TN and it's great! The food is fresh, the staff is friendly, they hustle and work as a team. The owner/manager isn't afraid to jump in and help and I feel that motivates the entire team. I would greatly recommend if you haven't been there yet. read more