This is probably the worst Jersey Mike's I've been to as far as food quality is concerned. I ordered the Mike's Philly, and the meat was dry and chewy. The bread didn't taste fresh either. Usually Jersey Mike's restaurants are pretty consistent, so I'm not sure what's up with this location. I'm a huge fan of Jersey Mike's subs, but this particular location is sub-par and I won't be back. read more

Good was delicious as expected. Employees were friendly and prompt with my order. Busy location - - which is good for the lunch hour!

service is bad, rude. counter is cluttered, food scraps all over. I quit going there. I now go to DiBella's at King and Olentangy. Much better. read more

Worst Jersey mikes I've ever been to. Slower than a snail, unclean sandwich-making surfaces, and forgot my onions

terrible service waited 45 min for my food these people can't work. foods also inconsistent. if your the manager it's time for a rebuild

Kes and April were wonderful to interact with and made our food with care. We enjoyed the food; it was delicious. And, the customer service was even better. We enjoyed the ambiance and laughter with these two individuals. read more

Made exactly how I wanted it when I went in at 8:20pm. They were out of Rose-Parm bread- but the white was just as good!! Polite as well.

During my visit to Columbus, Ohio, I stumbled upon Jersey Mike's near the Walmart plaza while looking for something to eat. Although there are Jersey Mike's locations in my area, they're a good 45-minute drive from my home. I decided to give this one a try and ordered a Philly steak bowl with added bacon and other toppings. From the moment I walked in, a helpful young lady explained everything to me thoroughly, making my first visit smooth and enjoyable. I also bought a jar of their delicious pepper sauce. Kudos to this location for their excellent service! read more

This is now the fourth time I have gone to this location and they are out of bread. It is 6:20 how are they out of bread three hours before close? Absolutely ridiculous I will not return to this location read more

Freddie and Kes are amazing, food was delicious as always! Never an issue with special choices. Kes has been my go to for consistency for a long time, bravo! read more

This was found in my sandwich... could not finish it. Only reason for 2 stars is because it was good until getting this caught up in my teeth. read more

Jersey Mike's Subs - Sandwiches Near Me - Columbus, Ohio

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This is by far above a 2.5, just had a great customer experience and the sub is on par price wise but much better than any other spot that is local. Michael, Jamie and Kezze deserve a big time raise. Highly recommend stopping by. read more

Tonight I showed up at 8:30, well before closing time at 9:00, Doors locked with no explanatory signage. it's a shame, I liked this location and considered it better than its low rating. read more

I am gluten free and I love that they have menu options for me & the employees never make me feel bad for ordering it!! Employees took their time to clean as well which was so appreciated & made me feel more at ease eating near so much gluten. The sandwich was also SO tasty and well made, ingredients were fresh with amazing customer service?? I will be back many times. read more

Order ahead is a joke. 45 minutes to make 2 subs. I could see this if they were extremely busy, but it didn't appear super busy when I sat here for 30 minutes waiting. Walked in behind someone who was through the line faster than my order ahead, just watched him leave w his food. Hard meh. read more

I ordered a Pepperoni and Provolone sub, and what they gave me had barely any pepperoni or provolone on it (see picture). Just because those are the only two base ingredients doesn't mean I don't want my fair share--every other Jersey Mike's I've ever been to has given me a much more robust sandwich. read more

Jersey Mike's Subs - Not enough meat on this sub - Sandwiches Near Me - Columbus, Ohio

Just abysmal customer service and their customer service number is non existent. Also if you order on their app it always says 45 minutes and when you go in they service time of customers while you sit and wait until they get to your order. Love the food but the attitude and service is so poor! read more

I just ordered from Jersey Mike's in Upper Arlington. I had never been there before so I didn't really know what to order. The staff were great. They explained how the menu worked and told me the best selling sandwiches. I ordered the hot chipotle chicken which was made to order! It is a delicious sandwich with chopped chicken, cheese and veggies! I am joining the reward program and definitely coming back read more

I ordered a BLT carry out. When I got home and opened it, it was mainly bacon, with a little bit of lettuce, and no tomato. I tried calling the store multiple times on multiple days, and no one answered. I would not recommend this location. read more

Always my favorite, when I want a fresh sub. I always get the giant sandwich for leftovers

Powell Location Staff is extremely rude, the butcher cutting the bread and meat was "biotch" Never experienced such bad manners, customer service. Mouthie come back regarding a request, staff enjoying the rude behavior, someone needs to lose there job...because they truly hate what they are doing...go work at a corner twirling a sign...ASAP please. read more

Had the new Portabella and Swiss hot sub. Have been trying veggie options lately. This is a hot sub with grilled onions and green peppers. A nice option if you're trying to cut down on meat. It didn't make me feel bad after eating it. A full meat sub would have probably put me down for the count. read more

I was pretty freaked out by the negative reviews, but I eventually caved and decided to go to the place myself... as expected, it's was fine. I have a sneaking suspicion the other posters have incredibly high maintenance. Guys, it's a fast food place, not a Michelin star restaurant. I've been to plenty of other Jersey Mike's before and this one was no worse or better. Sandwiches are great, though on the pricier side read more

Excellent customer service at this location every time. Kes keeps the place in shape and the orders moving thru quickly. My family loves getting subs there because it's always fresh, and it's nice that they have gluten free available. read more

This is the closest Jersey Mike's to our house, so we end up at this one the most frequently. It seems pretty okay as far as JM's go. The layout is a bit weird. When you walk in you have to walk through anyone waiting to get to the end of the line. They can be a little slow if there's a crowd, but I think I must be there on off times because I rarely have that problem. What I do love? When I ask for "lots of pickles" they give me LOTS of pickles. read more

Jersey Mike's Subs - Turkey and Provolone, #7. You have to try the pepper relish! - Sandwiches Near Me - Columbus, Ohio

Looking at these reviews, it seems that other places might be better. This place gives Jersey Mike's a bad name and unfortunately it was the first and last one I'll go to. Sandwich was gross, starting from bread to meat. This place should go away and let someone who wants to serve good food to open a restaurant here. read more

Canceled order last minute--literally just seconds from it being picked up due to "technical issues." Not trustworthy for a sandwich shop.

Cashier was one his phone the entire time while cashing me out. Asked for a regular sub and was given a mini. Just all around terrible place to eat. Find a different Jersey Mikes read more

As far as Jersey Mike's go, this is not my favorite. It's close to my work, so I foresee future visits, but there are some issues I have with this location. They don't take punch cards from other franchisee's locations, which sucks. I mean, so I have to eat ten subs HERE specifically to get a free sub? That kinda blows. They also only have Lay's chips. I don't know if this is a business-wide thing or just this location, but I want those damn Miss Vicker's or whatever. With the good flavors. I made mine a combo last time and was seriously disappointed when I couldn't get jalapeno chips. It also looked like they put about half as much cheese on my veggie as the northern Clintonville location does. Boo. read more

Not a good meal. I've never been a fan of Jersey Mikes and this trip didn't change that fact. I went anyways; I needed a bite. The staff and environs are typical enough, no complaints there, though they don't make the greatest dining experience. Don't get the chicken Parm. It was a messy blop of uninspired chicken drowning in unremarkable sauce. If you ignore that advice make sure you are not wearing expensive clothing and have plenty of napkins--like a whole container of--because the sauce is overloaded and will stain. Bland, boring, and behind the competition are the three concepts to describe the place. It is in between two better restaurants, pick one of those instead. read more

The customer service at this store is the worst that I have ever encountered. I was told to leave the store by a very rude employee because I didn't have a mask on. I explained that I was from out of town and was not aware that there was a mandate in Columbus. I asked if they had any masks and she snarked "NO!" and told me to leave. I am all for following the mask mandates but since this was my first outing since arriving in town for business, I was not aware. Where I am from, customers are nicely offered a mask if they enter an establishment without one. I won't be coming back here on my future visits! The owner should consider customer service training for the employees! read more

Not good. Had Philly cheese. Cheese = processed white American. It tasted like they put oil and vinegar on it in addition to mayo. Just awful. read more

Ordered through Bite Squad. The food was very good and the order was accurate, but the timing for them to accept the order was terrible. It took over 15 minutes for the restaurant to accept the order. I thought there was something wrong after 5 minutes had passed, so got on Bite Squad's online chat and the agent tried to call them to check on it. They put her on hold and never came back. They didn't answer before the order finally went through, so we sat and chatted for the additional 10 min waiting on them. It was very frustrating and by the time the food got here, we only had a minute to eat it. I wonder if they need more staffing at lunch time. read more

The early Manager works extremely hard with exceptional customer service! Sandwich #17 was very good!

TY great employee awesome great establishment. Attaboy to Ty for handing while the orders while it was busy

Service here is the worst in all of Columbus. They complain about having a mixture of online orders as well as walk-ins, but it doesn't take a masters degree to make a sub. When i first walked in, two employees were arguing over what sandwich was being made. The other woman with the braids and tattoos didn't even know what orders were being sent out half the time. Saying the first name and not the last name confused a handful of customers with the same name. Professionalism was not showed at all today, Friday the 12th. Hopefully they get new employees because the ones I saw today was far less than par. Please think twice when ordering here or even eating here. Oh, and when I picked up my order, it was wrong! How can you mess up a BLT???? If i could give this location a Negative Star, trust me i would. read more

Yes, Covid. Sure they're trying. But I waited in line 25 minutes only for them to decide to do a very large phone in order before getting my sandwich. It was a lousy day, I was on a break from the hospital, and never in 1 million years thought it would take almost a half hour to get a lousy sandwich. I talk texted to my husband who wondered if I was OK since I was gone for so long, and the harried counter help decided to talk back to me. I wasn't talking to her, but you can bet I started to after she jumped into my conversation. Go across the street. Subway could not be any worse. read more

Got attitude for ordering a gluten free sub after the corporate office posted on Twitter 6 hours prior, "Gluten free? We've got you covered." Open cookie packaging and an employee who didn't change gloves after touching and taking a store phone call has me NEVER RETURNING to this disgusting location, or brand in general. read more

WOW! So many negative Nancies out there regarding this place... I think it is great because with Jersey Mikes you really can't go wrong!!! It is a busy spot due to its location, but they handle it fine. #8 Mikes Way is my go-to.. Yum yum yum don't let the picky reviews steer you away.. It's a great sub shop with friendly employees! read more

Now this Jersey Mikes has also decided to introduce "the tip" to there online screen. ARE YOU F-ing kidding me what am I tipping for!!! To stand in line to get my own food? Maybe its to seat myself and wipe off my own table, or maybe I'm tipping to get my own refills... just tell me what or why! Star for food would be 5 read more