Excellent! One of the best turkey subs I've had. Ordered the #7 Turkey & Provolone and added mayo. Everything tasted really fresh. The turkey, the veggies, and especially the red wine vinegar + olive oil combo with the mayo. The flavor was balanced and not dry at all, which is usually where turkey subs fall short. I went with a regular and honestly wish I had gotten the giant. That alone says a lot. Service was just as good. Both women working were efficient, focused, and kept things moving without feeling rushed. Bottom line: fresh ingredients, great flavor, and solid service. I'll definitely be back and would recommend if you're in the mood for a really good sub. read more

Absolutely wonderful trio working when I came in. Two times now, the app claimed an email coupon was expired when it was not. Both times, asking human beings to help won the day honoring the deal. The food is all I asked for, tasty and filling. Even another customer and I had a quick chat about being pleased with our experience. Aces all around for the folks there. Thank you. read more

This location sucks, I have tried so hard and have gone so many times. I've waited over an hour for pickup every time I've come in, like I've placed an order ahead and sat in there for an hour waiting for an order. Today we were in and out in 5 minutes, I should've known it was suspicious. How do you forget the cheese on a veggie sub? Imma just stick with the Frandor and Okemos location at this point I'm so irritated lol read more

This time was much better. Food and service. Last time add to walk out because I was so mad.\nBad service and food sucked.s. read more

Special thanks to Garret for making my awesome sandwich which is always made with fresh ingredients right in front of you! read more

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We like Jersey Mike's, but boy oh boy do they need to work on their customer service skills. Put in an order for sandwiches through UberEats and they proceeded to accept the order. We then went ahead and waited, watching as our order passed from one driver... to another... to another. Our final driver told us that they had been in contact with the store and had been told it was a half-hour wait for fresh bread. They asked again after the half-hour and said they were told that they'd need to wait an hour and a half because there was no bread in the store, before dropping the order. Noticably irked, we called the store, thinking our driver was feeding us a line- but got confirmation that no, the store had no bread at all! Why not close to online orders if you can't fulfill them? Why let this drag out for an hour? Now we're irritated and hungry and going elsewhere, and in the future we'll be questioning if Jersey Mike's even has the bread and sandwich supplies for any order we put in. Overall, if you want to online order, call the location first and doublecheck that they have extra bread or just go elsewhere to save yourself the trouble. read more

Slow as molasses. I was in the store for a solid 25 minutes past my pick-up time. Last time I come here, total waste of time. What's the point of mobile order if it's not remotely close to being ready on the time it said it would be. Wasted a lot of my night, won't waste more of my money here! I wasn't the only one either, another woman was also looking very worried and stressed by how long it was taking. Bad service 101! read more

Great subs, but service was incredibly slow. Only one employee was actually making the subs despite there being at least 5 workers.

This shop is solidly middle-of-the-road - their sandwiches are made with decent ingredients and are filling enough, but nothing about them particularly stands out or leaves a lasting impression. If you're in the area and craving a sub, it'll do the trick, but it's not worth going out of your way for. 3/5 stars read more

always excellent customer service. highly recommended catering for all your game day and special occasion orders!

Order was ready and employee was friendly! Answered all questions and was very professional.

Shout out to Quinn! (I hope I am getting his name right!) Every interaction with this man has been at minimum pleasant, the service he provides is incredible, and the hot subs he makes come out perfect every time! I hit this location every time I am in town for another Big Kahuna Chicken Cheesesteak just because of him! Never soggy, gets the added ingredients correct, and takes care to ensure you get the meal you pay for! Thanks you man! You're a phenomenal work service provider, one of the best in the industry! Sorry for the photo halfway through, but you've gotta eat these fresh! read more

Jersey Mike's Subs - #55 Big Kahuna Chicken Cheese Steak (Couldnt wait to take a bite!) - Delis Near Me - Lansing, Michigan

Stopped in after a soccer game. Hot and hungry. Bathrooms were super clean! Staff was very friendly and even made suggestions to our order to make it more delicious! Wish we lived closer so we could stop in more often! read more

Ordered an online order for the family with over $45 of subs and used points for a free sub. Waited for 25 minutes for the subs after the promised time only to be told that there was no gluten free bread for two of the subs. Cancelled the order, was told we would be refunded, only to be called later and told there would be no refund because we used points and that they would "put us down for a free sub". So, now I'm out $45 and I might get 1 free sub to make up for it. Make it make sense read more

Excellent service and sandwich. Place was clean and people were friendly. Will definitely be back

The Smokey Southwestern Cheesesteak sandwich is awesome! Quinn is a very nice guy! Highly recommend the new Jersey Mikes in Frandor.

Ordered club subs with spicy relish added. No bacon no relish. Soggy on the bottom hard as a rock on top. No care put into it.

This location does not handle special instructions. This time the sub was not even made properly as it was missing a couple of items. I ordered it on my way to work so I didn't find out about the deficiencies until I got to work. This is my third time going to this location and my final time. read more

I came in with a group of 25 and we received amazing service! They were very quick with our food and getting through everyone! read more

Jersey Mike's Subs - Delis Near Me - Lansing, Michigan

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The food and service is always amazing! Charles is a class act and goes above and beyond for the customer!

Terrible service the 2 lady's in there we very rude we waited 10 minutes jus to even be spoken too then once we orders our subs , she said she will let us slide with getting lettuce and tomatoes this once because usually they don't do cold stuff on hot subs . Very disappointed been to a lot of jerseys mikes never had service this bad I don't recommend it. read more

First of all, I have had much better food from other Jersey mikes, and since all franchises import the same ingredients presumably, that means this location does not produce as good of food. Secondly, this location says they are open until 9 pm, DO NOT TRUST THIS! This location is absolutely unreliable and disappointing. I have showed up at 8:15 or so on TWO separate occasions, and both times I have been met with locked doors and employees who are still inside denying me service. Clearly, this displays a feeling of disrespect and astonishment. I refuse to go to this location until they have the simple respect to stay open until their posted time. read more

Bread was very hard because they premade sandwiches and just had them sitting on the counter. Not sure how long it was out but there was nothing fresh about the sandwich. First time trying Jersey Mike's was a huge disappointment read more

We came in with a group of 30 & the customer service was amazing & fast!! The three on the line were absolutely fantastic. Everyone's order was perfect & the quality was outstanding. read more

I've ordered here a handful of times in the past 6. months. Every time, the staff is friendly and smiling and my sub (#43) is fantastic. This is my new favorite sub shop! read more

Just received my order and it is, to say the least, incorrect. I ordered 2 cold subs, 2 hot subs and a BLT wrap, along with 6 bags of chips. What I received in actuality was 2 cold subs, 2 hot subs, no wrap and no chips. To make matters worse, I waited 1 hr. and 45 minuts over the stated delivery time to get this mess and, now the shop is closed so, I can't even get this mess corrected or refunded. NEVER again. read more

I'm not sure why so many sandwich shops have "Jersey" in the name, but I've been to New Jersey several times and never noticed these sandwiches as unique to that state. This is a sandwich shop. And not even a very unique sandwich shop. It's the type of sandwich, or submarine, or hoagie that you can find at any number of places (where they slice the meat fresh for your sandwich). But, Jersey Mike's puts their own spin on the sub by adding things like bacon (forbidden at traditional "Jersey" sandwich shops). The employees at this location are very friendly and the food is good, but MAN! are they pricey. My 6" sub was $8.25! Maybe we've been spoiled by $5 footlongs, but that seemed a bit ridiculous to me. read more

Jersey Mike located at 1624 Basswood Blvd. in Fort Worth, Texas has become a very great convenient, quiet spot to enjoy a fresh sandwich with a friendly staff. read more

You know, for a plaza sub shop I was so pleasantly surprised. We ordered door dash pickup (thanks Rona) and it was ready before our time... the order was exactly as it should be. The rosemary parm bread was fresh, the meat was SO good, and all of the toppings brought their A game. My gosh I was full after my Stickball sub but I swear I wanted to order a new one. Only got 4 stars and not 5 because of the lack of side options. But gotta say, Jersey Mike's will be my to go sub shop from now on. read more

Wow! This is the best sub shop I have ever been to. I came here with a colleague for lunch and absolutely can't wait to get back. First they start with a fresh loaf of bread and you pick your order from the menu overhead. I ordered the #13 The Original Italian. This classic sub has provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni. Wait! The best part of this sub is that they hand cut the deli meats and cheese right in front of you while preparing your sub! This is the key. Everything is fresh. They offer to prepare it "Mike's Way" which includes onions, lettuce, tomatoes, vinegar, oil and spices. I added the Cherry Pepper Relish. This is, simply, perfection! Listen guys, you know I don't give a lot of 5 star reviews unless the experience and restaurant is top-notch. I would gladly give 6 stars if possible! Go try Jersey Mike's subs! I recommend highly. I can't wait to go back. Trust. read more

I'm from the east coast and I was a Jersey Giant fan since I moved here in '88. But since Jersey Mikes came to town...move over Giant, there's a new kid in town and he rocks!! The bread is always fresh and perfect, the cold cuts are fresh and delicious and the steak subs are phenomenal!!! Their red pepper relish is perfect. And did I mention the employees...soooooo nice and polite and helpful! (I stopped at the Jersey Giant in Williamston one night and the girl behind the counter was soooo rude, I literally left with my mouth open! Just saying ) And not just in the location near me on West Saginaw in Lansing but my daughter and I take the grandkids to the Novi store and the employees are so sweet to the kids!! Sorry Jersey Giant but you have to try harder to stay on top ‍ Nice job Jersey Mikes, you've ticked all the boxes read more

I travel around the US for business and I love JM. I stop anytime I see one. This is probably the worst location I've ever been to. (Aside from the location in Pigeon Forge TN). First day I got a regular numb 7 and got on the road. Old bread sandwich was completely inedible had to throw out. Went back the second day I'm in town and they still weren't open 10 min after their opening time. Waited, finally let me in. Girls cell phone rang and she ACTUALLY took the call and talked the entire time she made my sandwich. I told her my concern from yesterday's with the bread being old. Absolutely no apologies or attempt to make anything right. I said I want fresh bread this time and she actually had to dig through the bread to find one that wasn't old!! Inexcusable. I'll be in touch with corporate read more

Cheesesteak was one of the best I've had. Chocolate chip cookie was absolutely perfect. Efficient service as well today.

This location has been amazing each time I've gone in. As a chain, you know what you are getting into with the food, but the employees at this location made some recommendations that made our sandwiches even better. Their customer service can not be beat. Consistent friendliness, respect and common sense make it easy to get in, get what you need and have it made right. read more

I went their when they first opened because someone came around to our business and gave us cards for a "free sub". After looking at the menu I ordered 3 subs. The person working the counter (management from the looks of it) cut three 1/2 sub buns up. I told him I wanted them all to be full sized (he never asked me what size I wanted when I ordered) Strike 1 Then it was time to tell them what I wanted on my sub. I told them the toppings and was then prompted to the cashier to pay. After giving them the card I received for a "free sub" the person said that the card was only good for a free 1/2 sub. But they said they would take 1/2 off of one sub. So two full priced subs and the 3rd one 1/2 off still came to $36.00 Hmmmmm OK? Strike 2 After getting home one of the subs that I asked for mild pepper didn't have any peppers and the other sub that I wanted mayo on didn't have mayo. Plus they were drenched in oil and vinegar to the point where the bread was soggy. Strike 3 I have to apologize to Jersey Giant for cheating on him. I promise I'll never do it again :) read more

Quinn makes the best subs and this location is the best by far!! Definitely have to try the cheese steaks!!

This location has really gone downhill. The last few times I have been in my order has been wrong. If you order online, there's no charge for extra toppings like pickles, banana peppers, etc., but if you order in the store there is an upcharge. The most recent time I was in the bread was hard and the order was wrong (again) -- I had to call to get a refund and the woman hung up on me. Sadly, it's time to cut ties with Jersey Mike's. read more

I love Jersey Mike's Subs. It is very close to home, so I stop in often. I've tried several sandwiches now and enjoy the Cancro Special (roast beef, pepperoni, provolone cheese). I always get fast, friendly service and my order is always correct. It's become my favorite sub sandwich shop in Lansing. read more

We stopped here on the way home. First off the bread was not as good as it usually is - it was crusty & over done but what really got me was that I ordered my sub plain, add pickles & I was charged $0.75 for 3 pickles. When asked why he said bc anything besides 'Mikes Way' is an up-charge. I've never had this at any other Jersey Mikes. We wouldn't return here. read more

Had an incredible experience tonight at Jersey Mikes! Brandon, the General manager, was working alone., which is unusual from what I've experienced before. It definitely didn't stop him from making us feel welcome at his store though! He was genuinely happy about being there and it warmed my heart hearing about how much he enjoys "making good subs for good people." We ordered a number 13 and a 9 and he made it for and topped it just the way we like it all in 2 minutes or maybe even less. He then thanked us for coming in and told us he was looking forward to seeing us again! Amazing customer service! Keep it up read more