Haven't been here in about 3-4 months just because that last few times the service and the taste of the sandwich's kept me away. So I decided let's give them another shot. Boy was I surprised on how delicious everything came out we got the classic cheesesteak sandwich. That could have used a little more flavor but was still really good. Got the Italian sandwich that was delicious and the capacola is not over spicy and they followed the request on adding mayo that is appreciated. Then the show stealer was the Turkey bacon avocado sandwich and asking for extra dressing just made it so delicious and capped of a delicious meal. Definitely coming back soon. read more

Easy, in a pinch. Just wanted to have something in the hotel fridge should we get peckish after NYE celebrations. Basic turkey on white with provolone. That's it nada mas. Inside looks like I remember Jersey Mike's looking, sort of a R,W&B east coast boardwalk theme, and assembly line sub making with fresh sliced meat and cheese. Service was quick, sandwich made right. Here's oooooone little annoying thing. Since I haven't been to a JMike's in a minute, I didn't remember what the sizes indicated. We originally went "Medium" to share, thinking it would be 8-10", cut in half, a simple midnight Scooby snack for each. When the bread was sliced, I realized the "Medium" would actually be 1/2 the "Large", we changed our minds. But it wasn't just grab the other half of the white bread and make it equal 1 large, he reached back and grabbed a NEW white bread loaf. I felt HORRIBLE!!!! Why waste that bread???? He said it was the policy. Ugh! I was I had thought to ask ahead of time. But here's the kicker: Hubs noticed after the laid the meat and cheese down and passed it over to the next guy to wrap, that guy cut it into FOUR sections! Again WHY THE WASTE??? Anywho, lesson learned. Sandwich filled its "roll" as our first unofficial meal of 2026 and next time I'll ask first. Cheers! "CC" read more

Jersey Mike's Subs - Fast Food Near Me - Long Beach, California

Manager Alexis forgot food order she took then proceeded to say she can reimburse me my money since she slipped together a sandwich meat I will be testing to see if up to temp cooked frozen meat should not be skimped because your overwhelmed. Worst customer service and attitude. read more

My mom came to Jersey Mike's this morning to order a turkey sandwich. When I asked what bread was available, the employee was unhelpful and rude. He told me they didn't have any 6-inch bread or turkey available, but the way he communicated it was dismissive and unprofessional. I asked to speak with the manager, and he said that he was the manager. After I left, he locked the door when I told him I would be contacting a supervisor. I later called the store and spoke to the manager, but they were just as unhelpful. Based on this experience, I would not recommend this location if you're looking for friendly customer service or a positive experience. read more

Today June 26, I went at approximately 11:30 A M. I ordered the # 7 (the clerk was not friendly) I told her the bread I wanted when she cut it she placed it on a receipt that was on the counter where a paper receipt should have never been there. I told the clerk that the bread should not be on that receipt. Very nonchalant she moved the bread. I then told her cancel order, and as I was walking towards the door she yelled out have a good day. I will never go to this Jersey Mike's again I don't believe they care about cleanliness or even know what customer service services at least that's the way this woman clerk acted. read more

I always place a mobile order every single time. It's the best concept ever. No need to stand in line and wait for them to make my sandwich. Where ever I'm at craving for a juicy sandwich, I pick up my phone and boom it's done gives you a time when it's ready. Service is great! Staff always greets me with a smile as I walk in to pick my order. Fast and quick! Jersey Mike's is my all time favorite spot for an unbelievable sandwich. #8 Club Sub on rosemary bread is what I usually order. Sign up for their rewards program to earn free sandwich on your birthday and discounts. Love it! read more

Jersey Mike's Subs - #8 Club Sub - Fast Food Near Me - Long Beach, California

I'm so over this place. Went to pick up my order. They didn't even start on it. It said it would be ready at that time. Paid over $30 for a Philly cheesesteak to treat myself paid extra for bacon and wanted to add green peppers. Is it really that hard to follow that simple order apparently yes !!! NO Green Peppers and NO bacon. The 2 main things I wanted. This is ridiculous. I'm never coming back to this place and I eat here once a week so pissed off. Rip me off of my hard earned money. What a joke !!! read more

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I am a rewards member and got my birthday points for a free sub and didn't realize this location existed! Promptly placed my order online (had enough points for two subs) for pick up and was ready very quickly! Parking can be kinda tight; however, it was not a problem as it was a late Sunday morning and not alot of customers. Employee whom I picked the sandwiches up from was very friendly and efficient. The only thing I'd have to comment on is to not order your sandwich "Mike's way" unless you plan to eat it same day as the bread gets very soggy pretty quickly with the oil and vinegar blend (I had mine for lunch the next day and part of it was sopping wet). read more

Tyler is AWESOME and you are lucky to have him! He's very polite, well spoken, so professional. He gave exceptional service. Give him a raise! read more

I have the jersey mikes app and I get promo codes every week and use them. My wife went with a promo code and the employee told her their register can't take those codes, only the new ones can. I was there on Friday and was able to use a code from the app. The staff is either incompetent or liars. Terrible experience, terrible service, and giving jersey mikes a terrible reputation. read more

Excellent sandwiches. But every time I try to go to the Ximeno store, I can't get parking and the In & Out traffic is insane. I end up going to Philly's Best or Chipotle's across the street!. They need to fricking move!!! read more

If you're in the mood for a sandwich and think to yourself let me wash my hands first ,you might wanna take a number and grab a chair. There is an employee here that takes his breaks in the bathroom, on his phone smoking a vape, who knows maybe even getting stoned. Everytime he comes out he looks like cheech and chong. I waited for 15 min once and management does nothing, would be nice if they told him to go in his car for his smoke break. read more

Terrible service. Waited my turn, only one person before me. When it was my turn she was asking what I wanted and a driver came to pickup an order, the worker TOTALLY stopped listening to me and mid sentence went to help the driver. This has happened to me twice at this location. The workers do not even greet you as you walk in. If you are busy that's okay and understandable but common courtesy please. I left without ordering and will never come back here. read more

absolutely great sandwiches! We usually order about once a week. Everything is fresh and excellent quality. I'm vegetarian, so I like the veggie with cheese, and my husband likes turkey and cheese. Wheat buns are excellent. Love all the choices when we order online. read more

Contacted management after food was forgotten. Manager was extremely rude. It was extremely difficult to reach anyone at corporate. Once the district manager finally contacted me March 13 I was told coupons would be sent out that day. When I contacted him again on the 19th was told they were just mailed on Tuesday after still not receiving them On March 24 I now get no answer. Thinking they were being honest I ordered from them to again on March 22 and ended up getting sick after eating their food. read more

I love Jersey Mike's especially this location. Today was a little different despite them having a rude customer before me they still handle everything with great customer service. The subs are great and they welcome you every time you walk in. Great job !! read more

Rude! Just placed an order and checked into this location (12:57ish pm). I asked for my free cookie which Yelp offers...I was told that there isn't a barcode so it's not for this location. I tried explaining to the kid which wouldn't give me his name (he was preparing sandwiches) but chose to ignore me. The taller employee at the register was trying to explain that he's not familiar with Yelp which is understandable. I asked if the kid that was dismissive was the manager and I was told "no." I left due to the line that had started to form. I accidentally clicked on used but technically I didn't use my Yelp coupon. I will be reporting this kid to corporate...do not ignore your customers and get some training, kid. read more

The sandwiches at this location were really good but customer service was not the best. It took 20-30 minutes for my order to be delivered to me and this made me late for work at a previous job I had. read more

big thanks for wiping down counters for gluten allergy also the sandwich was really good

I went to In n Out for a burger, the line was out the door and I don't do drive throughs (especially that long.) So across the parking lot was Jersey Mikes. I've been to a Jersey Mikes many times as it was a good lunch spot in Irvine when I worked in that area. There was one guy in line in front of me, he was taken care of and then the guy behind the counter made a Turkey and Provolone for me. I was rung up, left a tip and went to sit down when I heard "we're closed, you can't sit here!" from behind me. It wasn't the guy who made the sandwich, it was another employee. I've been treated this way before as have many customers these days. Certain members of the staff think that we, the customers, are simply a pain in the ass. I dropped the sandwich on the counter and walked out steaming. I got in my car and the time on my watch was 9:00 PM on the dot. No one said anything about closing when I went in. Will I be back? Oh, hell no. I can get attitude a lot of different places. My Yelp account list San Francisco - I've lived in Long Beach for 10 years, I just never post here. That's how mad I am. read more

I LOVE JERSEY MIKES so much . I get my stuff mikes way and it tastes sooo good!!!!!!!!!!!

Deserves no stars. Placed a curbside pick up through the app. I received a confirmation through the app and email. since I have my dogs with me on this warm day. Waited 15 minutes and called the store and was told they no longer offer curbside. I explained that I can't come in and asked how I would get a refund was told I would and then was hung up on. Called back the manager explained that they neglect to turn the "curb side" off and was pretty dismissive of my time wasted or my refund. Avoid them. They suck. read more

Went there yesterday. The food was ok but overpriced and the service was terrible. I will not be going back

I have been to this location twice. Both times I have had excellent customer service. The sandwich themselves are a decent size and they are definitely not stingey when creating their sandwiches. Overall, great location and awesome customer service! My favorite sandwich:Turkey and Provolone read more

VISITED: 11/11/22 (Friday) THE EXPERIENCE: This was my first time at a Jersey Mike's. I was close by and decided to try it out. When I walked in a began looking at the menu. I was allowed ample time decide on the sandwich I wanted. I liked that they had a check-in offer too (a free cookie). MY ORDER: - Regular Turkey, on wheat bread, grilled onions, tomatoes, pickles with some vinegar/oil - Jalapeño chips - Free cookie (with Yelp check-in) WOULD I RECOMMEND? WOULD I RETURN? I would recommend this location to anyone in the area. I like their deli-style meats and how it's sliced right in-front of you. Oh and heads up about the free cookie (the check-in offer is only for the small cookie - which the offer doesn't specify that but hey...) Try 'em out and try not to go during lunch time if you can... it can get busy... real quick, lol. read more

I hit the Jersey Mike's in the Long Beach Marketplace at least twice a month, I am a sucker for the #13 original Italian. The employees are always friendly and greet you when you walk in the door and usually move you along quickly. I always get mayo on my bread as well as the "Mike's Way" with the red wine vinegar and olive oil and herbs. For some reason I love that flavor combo. The sandwich maker is always friendly and asks questions while he's slicing the meats and the last time I was there, he even took extra time to scoop up the lettuce that had fallen off my sandwich and carefully pack it back on. I wish they were closer to my house so I could walk there. read more

My faith in humanity has been restored!!! I left my purse at this Jersey Mike's after having their delicious portabella sandwich yesterday for dinner & didn't realize it til this morning! I drove 30min's (not from area, met my son for dinner) they had my purse & EVERYTHING IN IT!!! My money, cards etc... all there!!! Honest people with integrity still live we just don't get the spot light. Blessings upon blessings to the person who turned it in and all who work at Jersey Mike's!!! You have a customer for life!!!! Thank you! read more

Wow i have been to a lot of Jersey Mike's but my sandwich has NEVER BEEN THIS ZESTY!! Whooo this sandwich was so good I ordered the veggie mikes way with extra pepper easy mayo and pepper spread. The sandwich was perfect not too wet and full of flavor shout out to the mid shift!!! You fellas really put this sandwich together!!! read more

Honestly, this was my second time here Hoping to get a good experience bc I actually like their sandwiches. I'm never usually the time to write reviews but I felt like I should. I had ordered mine online & when I got there it wasn't even ready when it said it was gonna be. I wait for my order for another 5 minutes finally get home ready to eat my sandwich & realize they made it wrong. They didn't put the right bread which is the reason I come here. I drive back & let them know that it was made wrong & tell her it wasn't the right bread. She's like well we didn't have it & i tell her that no one told me that & she throws the sandwich at me. Not even being dramatic. I'm hoping it's just this location, I didn't get her name but she has red/Orange hair. read more

I love jersey Mike sandwiches but the down fall for me at this location is their mobile ordering. They fill all mobile orders before getting to the customers standing in line. I've been patient in the past but this last time was it for me. Long line of people and they stopped taking our order to fill the incoming mobile orders. Parking is already a nightmare at this location and this was the final straw, huge waste of my time. read more

Food and service is always top notch at this location compared to others, Keep it up Alexis!

There is a decent amount of seating with tables. The customer service is on point (in my experience). The Beef & Provolone Cold Sub is tasty (though more so due to the oil and vinegar than itself alone). I like eating juicier than dry or bloody meat. The Giant Sub is a decent deal between four friends looking to get a decent protein portion for a meal ($4.00 each person). Otherwise, keep an open eye for deals and, if you're thinking long term, hit up a grocery store to compare cold cut, bead, etc. prices. read more

Jersey Mike's Subs - Roast Beef & Provolone - Fast Food Near Me - Long Beach, California

I've never tried Jersey Mikes before and was excited to because of previous recommendations and positive reviews but I did not feel welcomed at all by the employee. I wasn't welcomed when I first came in and the employee with colored orange hair had very negative hostile energy when I asked her to tell me about the menu options. It killed my experience and will stick to the friendly employees at firehouse subs. read more

BOMBBBB ASSSS F*CKKK. Seriously go get you a Philly Cheese Mikes style. I guarantee if you're a cheese lover you'll be a regular like I am. Their portions to price to flavor ratio is insanely accurate and reasonable. My boyfriend also likes to get the mini sub with turkey and provolone. My only concern is the sanitary conditions of the board that the sandwich is made on because I wish it wasn't yellow and was cleaned a bit better. But that's literally every restaurant location so whatever -- it's still a 5 star review for me. Flavor beats germs haha. In all seriousness though I'm a germaphobe so I'm more sensitive than the average person to that so don't mind my last comment. Overall, great staff and tasty food. I love that stuff they put on the bottom of bread like they do at pizzerias. Adds an extra flavor and texture. Way better than subway so I highly recommend! read more

After multiple orders were made incorrectly through the online ordering system, I finally reached out to JM to let them know. I received the LOVELIEST response from their new manager, Logan, who couldn't have been more gracious and understanding. I am hopeful that Logan's professionalism and respect for the customer will turn things around at this location. Though we are big fans of JM sandos, the five stars are for Logan...Bravo! read more

I stopped in this location on April 7 after picking up my husband from the airport. Canes was busy, Chick fila was busy. We wanted a quick bite to eat. We arrived at Jimmy John's and they had just locked their doors they closed at 8. We then found Jersey Mikes and the sign on the window says it's open until 9! We walked in and all the chairs were on top of the tables. We asked if they were open. The employee said only for take out. So we were hungry and could not take it home, as home was 1 hour away, in Chino and did not want to eat in the car. Pretty disappointed and let down. They signage on the door and internet should state you don't have dine in. read more

I love this Jersey Mike's. I come at least once a week to get a turkey and provolone. I have a fish allergy so to be safe I don't have them cut my sandwich. Tonight it was busy and the gentleman behind the counter cut my sandwich super fast before I could ask them not too. I mentioned I don't have them cut it because of my allergy. Even though he was positive no one had ordered tuna he still said he would rather be safe and remade my sandwich. It might sound silly but bringing up my food allergies gives me terrible anxiety because so many restaurants get super annoyed by the inconvenience so for them to happily remake my sandwich really meant a lot. So if you have food allergies I highly recommend eating here if able. They will go above and beyond to keep you safe. read more

Jersey Mike was running a special on June 7th and this location plus the one on Los Coyote's Blvd closed their DoorDash orders so that they didn't have to honor the deal!!! What a shame. Not eating here again. read more

Jersey Mike's Subs - They closed off DoorDash orders due to the special the Nationwide company was running on June 7. Very uncool. - Fast Food Near Me - Long Beach, California

I got a Philly cheesesteak and it was good until I found a long hair in it. I know it wasn't my hair cuz it was a black hair and mine is bright red :/ read more

Whoever the night crew was tonight, this goes for you! If you don't like your job, DON'T COME TO WORK!!! can't believe one of the workers at 8:00pm says 'I hope this is the last customer' no fucking manners at all. I usually always go to this location, not again. Terrible customer service read more