solid cheesesteaks, friendly staff, quick, efficient, and chill area get the parmesan bread over the white btw, thanks for the explanation about points. if you sign up for their points club, you basically don't get points until after website sign up, fyi read more

We got #17 and #9 with rosemary farm bread,hit every time. Fresh and tasty. Clean restaurant. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Delis Near Me - Los Gatos, California

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Solid sandwiches here. Got a regular sub and was delish. All the workers were very nice. Not sure why the ratings are so low but in terms of quality it was good as any other Jersey mikes and I enjoyed my sandwich read more

Jersey Mike's Subs - #8 - Delis Near Me - Los Gatos, California

Stay away unless you want to end up potentially in the hospital! Not sure if there's improper food handling going on or what, but I got severely sick after eating BLT from here a few months ago and will never be back. I know it was their food because I hadn't eaten anything else and it tasted off. read more

Incredibly sloooooooooooooooooooow service. 40 minutes to make a mediocre sub is not acceptable by anyone's standards. And, as another unsatisfied customer noted, do NOT order with the app. The app orders take lowest priority. Customers that walked-in received their food way before the customers that pre-ordered. read more

WOW! This location knows how to make sandwiches right! They have a great team. I usually order the number 7 Mikes Way+ pickles and bacon the side. They are quick and super nice! Great service and quality of ingredients. Great stop after a nice hike!! read more

This is the BEST Jersey Mike's location I have been to. They are all great but this one is the BEST! All of the staff are genuinely happy and friendly and work efficiently to make a high quality delicious sandwich. You can tell they all like working here. The manger Vika does an outstanding job and I can tell that she leads her team by example by working hard with the team behind the counter. During the lunch rushes the team works quickly with ease to keep the flow of customers going out the door. The restaurant is clean as well which I appreciate. Overall Vika and her team should be recognized by Jersey Mike's corporate for their genuine friendly customer service, their ability to work effectively through rushes, and the high quality sandwiches they produce. Great work team and I will be back soon. -Garrett read more

Whatever you do, do not order on the app. You are their lowest priority. Everyone here is working the line even when there's only a few people in line. 1 guy does the app orders. Asks your name & says "it'll be a few minutes " this has been going on for 40 minutes. I could've gone through the line 20x in the time I've been waiting. Literally the worst experience I've ever had with any place ordering ahead. Terrible. About 5 minutes later, I got my food. They made mistakes on it. Another customer who'd been waiting as long as me, stormed out with his food when it finally came. Understandably, he was angry - & the staff here responded by laughing at him for being annoyed that they're the slowest workers on the planet. Pathetic read more

I'm a sandwich person and I really love classic deli sandwiches. My favorite place just to stop by is my nearby Jersey Mike's anytime. Fast and friendly service in with a relaxing vibe make Los Gatos Jersey Mike's the perfect lunch spot. read more

Jersey Mike's Subs - The best subs - Delis Near Me - Los Gatos, California

Great experience! Vika and the rest of the staff were super friendly and helpful! Highly recommend!

Amazing sandwiches and amazing customer service. Shout out to Caleb for handling hangry customers with class! Best sandwiches around town.

15527 Union Ave, Los Gatos, CA 95032 (Downing Shopping Center) This was my first time at a Jersey Mike's Subs restaurant! I've heard of this chain, but there aren't any locations in my home area. But the other day my job had me down in the Los Gatos area, and I happen to stop at the Downing Shopping Center. I decided to go in and checkout the Jersey Mike's restaurant. It's a casual dining restaurant, with modern decor. The place wasn't busy, but they were working on online orders. The young man politely asked for my order. I ordered something simple, the #17 "Mike's Famous Philly, " on white & regular size. Price $10.90. As the young man worked on my order, I asked him...."what's the difference between this place and Subway Sandwiches?" He quickly replied...."we use fresher ingredients." He told me the veggies are chopped onsite, and the meat for my sandwich will come right off the grill. He wasn't kidding! I saw the grill cook scoop up the meat, slap it on the bun, wrap it up and hand it to me. It doesn't get any fresher than that. It wasn't the biggest cheese steak sandwich I ever had, but it was hot and delicious! There is no substitute for hot, juicy and savory.....fresh off the grill flavor. Good Service, Value, and Quality food read more

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I've been to plenty of Jersey Mike's locations throughout California and unless they really do me dirty, it's almost always 4-5 stars for me. Prices are reasonable for delicious sandwiches, especially for a chain. I usually get #13 The Original Italian and I love it every time. You get 5 different types of meat, and I like getting my sandwich Mike's Way with pickles, mayo, and honey mustard. Usually the employees are dealing with online orders too, so I understand the wait. For me, the wait is always worth it! read more

Jersey Mike's Subs - ##13 The Original Italian - Delis Near Me - Los Gatos, California

Catering order was done in time. Neatly packed Plates provided. Customer service was A1 read more

First time tried their sandwich , was really good and delicious. Good food and will go back again.

Solid sandwich for a fast food type chain. Got a Turkey sandwich with grilled mushrooms, avocado, all the veggies. Side of baked lays. Turkey was a little salty and tasted super processed, but I expected that. Rosemary parm bread was excellent and added a nice crunch! Service is quick, place was clean, satisfying sandwich! I would come back. Solid place! read more

Jersey Mike's Subs - Turkey sandwich with added grilled mushrooms, avocado, all the veggies. Good! - Delis Near Me - Los Gatos, California

Pros: - Can order online and pick up within 15min (sometimes ready sooner!) - Great sandwich with thin slice cuts. My personal favorite is the Original Italian Mike's way. Can't go wrong w/ that variety - Reasonable price for the quality of sandwich and hasn't gone too much in price since this place opened pre-covid Cons: - Can be a long wait since they do it similar to subway where each sandwich are made to order w/ your preference Overall: This place is great and my go-to for sandwiches over many other joints. Would recommend and come back again! read more

They don't know how to read receipts for online ordering payed $40 for two sandwiches that came super wrong and got sick from it really bad.

Stopped by the Los Gatos location and it was crowded inside, so I went outside to eat--only to find there are no tables or chairs at all. I ended up sitting on a bench with my sandwich on my lap or I suppose I could have eaten in my car. Every other Jersey Mike's I've been to has outdoor seating, so it's frustrating that this one doesn't. read more

This is a decent spot for sandwiches, but it's a chain and the lunch rush is pretty chaotic here. The poor guy manning the register also has to pack subs and answer to all the pick up orders, which led to lots of customers standing around waiting for the employee to available. It looked like they were severely understaffed for the crowd they get, so management probably needs to do a better job here. I ordered 2 items online - 1 wrap and 1 bowl (so no assembly even needed) and was quoted a 30 minute wait time online. Once I got to the store (well after the 30 minute mark, and after was finally able to ask for my order), I was told it was not yet ready so had to wait further. Definitely super slow speed here for order-aheads for such a simple meal. The food tasted fine, albeit thrown together a bit haphazardly and the wrap was super small compared to the sandwich size, but ultimately, it was the wait time that ruined it for me. Ordering from a fast food place, I kind of expect food to be ready quickly, but that didn't happen here. I saw other folks who clearly had to wait additional time for their online orders as well. Might come back and order a sandwich when the craving hits next time, but definitely avoid lunch rush. read more

I haven't tried Jersey Mike's but have seen some locations pop up here and there in the bay area. I was craving a sandwich and saw they were on Doordash so decided to give them a shot. I ordered a ham and provolone cold sandwich on white bread and my friend ordered a veggie sandwich. When I saw their toppings I wasn't sure I'd like the red wine vinegar and almost took it off but I'm really glad I left it on, it was really delicious and complimented the sandwich really well. On the app you can remove or add toppings, I added mayo and mustard and everything tasted really good. I also thought the sandwich size, regular, was good for the price. One thing I like about their sandwich rolls is that they are crunchy yet soft on the inside and it wasn't super dense, just the right amount. I prefer sandwich rolls that aren't dense. I would for sure try their sandwiches again. read more

Jersey Mike's Subs - Regular size ham and Provolone on white bread. Added mayo + mustard. Delish! - Delis Near Me - Los Gatos, California

well I love Jersey Mike's and have been to a bunch of them all over the Bay Area. and I'm from NJ so it's bit of a homey feeling to come here. Same menu as everywhere, but that's fine by me. Great value, and the service has always been good too read more

2 things. My wife went in to pick up our order. There was one girl that wasn't busy and instead of handing the ready order to my wife, she pretended to be busy and didn't hand my wife the order. I asked for oil n vinegar on the side and we asked for extra as well. The girl gave us 2 and there was none in the bag or on the sandwhich. Needless to say, did not have enough for all the sandwhiches and they were dry. Not happy at all with this experience. This isn't the first time they DO NOT read the instructions on the order. Choose a different sandwhich shop from tirelessly being disappointed with the service and the order. read more

Went here at 12:00 today. I've been to many Jersey Mike's, but this one is terrible. Ordered a Cali sub in a tub and the guy started with a small amount of lettuce and moved on to the next step, but I asked for more lettuce and he said the next guy will add. They continued making it, but I asked the big guy with long curly hair to stop and put more lettuce under and he reluctantly did and he was physically pissed and shaking his head in discust. When I asked if he was shaken his head at me, the other big guy cutting the meats said "not me, but he is" I said keep the food, I'm outta here". read more

SO GOOD AND FILLED MY CRAVING SO GOOD !! Service was amazing and the quality was very good for its price

Yummm! Hubby and I gave this place a try but it was via doordash. We got philly cheesesteaks i don't remember the exact name but they were unbelievably good!!!! Hot fresh and came quickly! Now we wanna go in person to try out the restaurant. Until then, I can't say much else since it was through Doordash. read more

Love the sandwiches so much especially their roasted beef sandwich, so flavorful and great crunch on the bread.

When I came for lunch I didn't get acknowledged but when the 2nd person walked in he was greeted

The staff seemed overwhelmed and understaffed for the number of customers . They were working hard and very nice but it seems like they don't have the support they need from management . read more

Pretty good but come on It's no east coast delicatessen Admittedly, it's way better than Subway On par with Togos and about ties with Erik's. Am I aloud a review like this that compares? It's convenient, needs sprouts But it's decent and I'm sure the chain will survive! ‍ read more

We came in on a lovely Thursday after noon in hope for a good lunch. We were confronted with impatience and grumpy service. It was very unorganized while recieving attitude the whole time. The blond cashier Janelle really picked it up for them. Would not come back to this location!!! read more

This establishment has always been clean and organized when I come in, despite being busy at times. The customer service is top of the line. I've been here several times and the staff is attentive and friendly. They smile and interact with the customer from placing the order to checkout. The subs are on the pricey side. 10$ for small and 16$ for giant. I can't really justify that price on the cold subs. They are more known for their hot subs like the Reubens, cheese stake's etc. Today, I got the small chicken cheese steak. It comes with mayo lettuce and tomato. I added pickles and banana peppers. Very tasty! -Gluten free options -Vegetarian options -Casual calm atmosphere -Above average prices read more

Jersey Mike's Subs - Cool decor - Delis Near Me - Los Gatos, California

Waited 20 minutes for my sandwich , wasn't too crowded, 4 employees... watched cashier wearing plastic gloves take money and order tickets from. Customers then go back to making sandwiches wearing g same gloves touching money and paper in customers hands. When my sandwich was ready, guy comes out and calls a name sounds like it could be mine and I ask if it's mine, he ignores me ... then goes... sandwich for.. and says my name and was really sort of rude, just looking at me blankly with a death stare and turned and walked away without saying a word.. First and last time there for me. Sandwich wasn't very good. read more

My husband and I came here for our first time after both receiving a free regular sandwich coupon from donating blood. We came for an early lunch and we just beat the crowd. Parking is pretty easy though as they share a large parking lot. We were quickly greeted by the people behind the counter which helped us make up our mind on the sandwiches. We both ordered our sandwiches on their delicious parmesan bread. I was surprised with how fresh the ingredients are; they slice the meat and cheese right in front of you and the produce tastes great. I ordered the sandwich Mike's Way PLUS everything else that was free so my sandwich ended up being huge. Luckily I have a huge appetite so I ate it all and thoroughly enjoyed it. Mike's way is delicious as they smother it in red wine vinegar and other goodness. There's a good amount of seating inside and outside and the employees are all super nice. I wish the sandwiches weren't so expensive; however, I will definitely be back for some fresh and tasty sandwiches. (Hopefully I get another free coupon soon!) read more

Jersey Mike's Subs - Delis Near Me - Los Gatos, California

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Every now and then I get sandwich cravings. I love a good deli sandwich, so I thought I would check out Jersey Mike's Subs while I was working in the area. I ordered a regular sized turkey sandwich with the works. As I'm going through the line, I notice that they have a pepper spread like those you would see on Italian deli sandwiches on the east coast, so I asked for those, jalapenos and pepperoncini's. Just give me all the peppers. My sandwich came out really quickly and I was on my way back to work. I intended on eating only half and saving the other for later, but my sandwich was too good to be saved. It was really good. I will definitely be back to try other sandwiches, especially the hot ones. I love a nice melty cheesesteak sandwich and these looked good too. read more

Jersey Mike's Subs - Making my sandwich! - Delis Near Me - Los Gatos, California

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Fresh ingredients, super tasty and great service. Easily accessible. Also order it Mikes way

Sandwich was amazing as always. The real nugget for this review is in the customer service. I walked in having a tough day, on a tough phone call. Vika was there to greet myself and a coworker with such uplifting enthusiasm, that it actually completely turned my day around. The staff here deserves an absolute round of applause for their efforts when it comes to the treatment of their customers! read more

Simple clean atmosphere Friendly staff We arrived just after they opened so no rush to figure out food I had a bowl number 13 Italian regular was enough for 2 meal sittings My wife had turkey salami cheese sandwich She loved the taste and texture of the sandwich roll Cost no cheap but nothing is nowadays Overall both were very enjoyable - so if need a sandwich fix we will go back No pictures this run I have it 5 really had no reason to go down for my wife and myself on this experience read more

Today my daughter placed an online order, picked it up and brought it home for us to enjoy. It was ready when she got to the location. A BLT sounded great until I ate it. I believe I ate enough sodium in my half of sandwich for my weekly intake. I had no idea bacon could be that salty!! Literally all I tasted was the too salty bacon and none of the tomatoes, mayo, lettuce or bread. Jersey Mike's I believe this sandwich needs a redo especially when most people consume too much sodium in their diets. read more

I don't quite understand jersey mikes since I didn't see one mike with a jersey. What I do understand is monster sized sandwiches filled to the brim with yumma nom noms What I don't understand is $3.00 extra for the large gluten free bread What I do understand is that this is a chain so I'm not going to fault the owner What I don't understand is how they can make honey mustard and bbq sauces so good What I do understand is that I literally learned to make better sandwiches by just observing these professionals hard at work. Jersey mike's the land of delicious paradoxes read more