I seriously had to come on here and leave a review for Diana and Destiny because these girls are absolutely AMAZING. Every single time I come through Chick-fil-A, they are so warm, friendly, and welcoming. These girls are literally the kick start of my day when I come for my iced coffee What impresses me the most is the fact that before I even get to the window, they already recognize me and know my order. That level of attentiveness says EVERYTHING about how much they care about their customers. It's such a small detail, but it makes people feel remembered and appreciated, and not everyone has that gift. No matter how early it is, they always have the sweetest attitudes, the biggest smiles, and the most positive energy. They make every visit feel personal instead of just another transaction, and honestly, they're a huge reason why I keep coming back to this location. To the manager: you are VERY, EXTREMELY lucky to have Diana and Destiny on your team. Employees like this are hard to find. Their professionalism, people skills, positivity, and consistency deserve real recognition. Honestly, these girls deserve raises, promotions, or management positions because they naturally know how to make customers feel valued and welcomed. Diana and Destiny are the definition of what excellent customer service looks like. Thank you girls so much for being a part of my morning every time I stop by! read more

The fact that an establishment, who claims they are Christian, would let high school kids come into their establishment and repeatedly yell the R word, and constantly scream across the table "f you" to each other, while multiple families with small kids are in the restaurant is downright appalling. This incident is occurring at 3:40pm at this location. I went up and reported it once the R word had been said multiple times, and management did not go over to them or ask them to keep it down, or anything. Truly shocked by this. The store manager and the assistant manager have walked by their table multiple times and not said anything as well. read more

Surprisingly, this was the first time at this Chick-fil-A location!!! We've shopped at the Whole Foods plenty times and nearby across the street at the Almaden Shopping Plaza. The parking is horrible in this lot and the drive thru line makes it super challenging because it's so crowded. Food is good and the service was quick and efficient! Today, they were giving out free Small or Medium Waffle Fries for App users. read more

Chick-fil-A - Waffle Fries (Med) - Fast Food Near Me - San Jose, California

Thank you, Marj! Incredible customer service. I always get the nuggets here and they're done well each time. Seating area is clean inside and drive thru is quick. We came here for the New Years breakfast bingo! (They host bingo every first Saturday of the month). The staff here are cery friendly and quick. Making bingo at 8 am very enjoyable. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

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I love Chick-fil-A. It's one of my favorite fast-food restaurants whenever I want something quick and easy. This Chick-fil-A facility is nicely kept. The staff are all really nice and even when they are swamped, they still do their best to help if you have a question, need a refill, or need to grab something from the order counter. You can also drop off any leftover sauces you didn't use at these stations for someone else to grab. They keep the sauce stations filled usually, but you might need to ask for more at the counter during busy times. I appreciate the kids disposable table mats they have to help contain messes and clean up quickly. There's a decent amount of seating inside this restaurant with two rows of booths, one row of taller tables, and one row of half bench half chair tables. There's also a play place for kids, though I haven't been into that room to be able to comment on its cleanliness. The food I've ordered here comes hot and tasty. The deluxe chicken sandwich is always a winner, as well as the chicken biscuit and little hash browns for breakfast. Glad to have this Chick-fil-A in town! read more

Chick-fil-A - Dinner spread! - Fast Food Near Me - San Jose, California

Wonderful food, service, and ambiance. The guy who took our order in the drive thru was great!!!!!! read more

I have to be honest, I should come here more often. They have healthy, moderate, and sinfully delicious and high caloric items offered on their menu. There is literally something for anybody. Service is always great. The folks taking our order from the drive-thru know their menu and is efficient, patient, and very enthusiastic. It's appreciated because standing in the hot/windy/sun is not easy. Only one time they messed up my order. I ordered a chocolate shake, they gave me vanilla but other than that the food has always been winning. Get their spicy cool wrap! Get their grilled nuggets! Get their spicy deluxe sandwich! Get their waffle fries! I might have to stop by later today for another wrap. It's satisfying and light. read more

Chick-fil-A - Spicy Cool Wrap. Very delicious. - Fast Food Near Me - San Jose, California

This is by far the slowest Chick-fil-A I've ever been to. I honestly don't understand it. They have the usual setup with employees outside taking orders and two drive-thru lines, but somehow the service is still painfully slow. Chick-fil-A is normally so efficient, which made this even more disappointing. Avoid this location, especially if you're expecting the quick service the brand is known for. read more

I have been coming into this Chick-fil-A for about one month since I am too lazy to do my own meal prep. I buy a few salads, sides of the kale salads, grilled chicken nuggets and other items to get me through the week. I always have a delightful experience every time I go in to pick up my food. Today I went in to place an order and the location was out of grilled nuggets. Instead, I ordered grilled fillets and they were so kind to cut them up for me. They even brought me over a sample as I waited to see if I liked the way they were cut! I honestly didn't mind how they were cut as long as I could easily throw them on top of some kale side salads on the go. This establishment goes above and beyond. I have yet to come in to this place and not leave with a smile on my face! They are doing something right and for this reason, I will continue to do my meal prep here! Thank you guys! read more

I came here and bought a cookies n cream milkshake and after paying, almost the WHOLE milkshake feel on the car seat. It was a mess. Myles kindly made me plenty of napkins and another milkshake and didn't charge for it even though I was willing to pay. Great customer service. Thank you Myles!!!! read more

Today when we came to the front desk to place an order, Jocelyn's service was very unprofessional. While we were ordering, she showed obvious impatience and kept sighing. We asked for chicken soup, and she placed four orders, even though there were only two of us. She should think more. She did not confirm the order with us before submitting it and placed it immediately. She is also not fully familiar with the front desk system and needed assistance from others during the process. I believe the manager should provide more training, especially on customer service skills and how to properly use the front desk system. She needs to confirm the order with customers before submitting it and maintain a friendly attitude and a smile while serving guests. If she feels impatient, she should not be working the front desk read more

Chick-fil-A - Fast Food Near Me - San Jose, California

I placed what turned out to be the last order of the night. The staff took my order with a smile -- then handed it to the car in front of me. When I finally pulled up, they casually mentioned they'd run out of food. At Chick-fil-A. At 10:50PM. My order literally left the parking lot without me. Too much for efficient workflow and maybe pure laziness! They did refund me and gave me free cards, which I appreciate -- but let's be honest, you don't go to Chick-fil-A for IOUs and future promises. You go for chicken especially when you have had a long day! Hopefully next time they can keep the "my pleasure" energy and the actual meal. Or maybe there is no next time! read more

Today is Wednesday FREE Spicy Chicken Biscuit at this Chick Fil A. Not sure about those in your hood so check it out. I was totally surprised when I got my usual #5 Egg White Sandwich. read more

Good! I enjoy the service here.... One time tho I ordered the new pretzel sandwich and they insisted on serving it with a tiny bun on top and big one on bottom I asked it be remade Then I got a remake and they made the top bun even smaller Really???? read more

This place is always busy, whether you go through the drive-thru or order inside. The staff is friendly and does a great job handling the long lines. The food is the standard Chick-fil-A quality, and since it's always busy, the food is always fresh. read more

Let's be honest, I love Chick-fil-A! The food, the service, the cleanliness of every single restaurant I have been to, everything. The one thing that I'm meh on is Chick-fil-A breakfast. While tasty, oh so tiny. I expected my chicken breakfast biscuit to be the same size as the chicken sandwich you get on the regular menu...NOPE! It was maybe a third of the size. It was yummy, but boy oh boy was it small. I got the meal, so my chicken breakfast biscuit also came with yummy little hash browns. Like little tater tots but flat. While I eat at my local Chick-fil-A frequently, we stopped in to this location after a flight in San Jose. So ya, this was my first Chick-fil-A breakfast ever. Maybe not my last, but definitely won't be on the quick breakfast spot. Taste yummy, but way to tiny... The Team working on this day was really nice, and very welcoming. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

Patrick took my order in the drive through. I asked for a grilled chicken sandwich and he said "what drink?" and i said no drink just the sandwich. He then charged me for a full meal and gave me a water. like what in the world?? he was also very young idk why they allowed someone that age to work there, let alone outside in the drive through. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

Terrible ordering system. Being tight on time I preordered but their system wouldn't even start the preparation until one clicks "you're here". Therefore, a simple order that online said had a wait time of 6 mins took 25!!! Not just that, they don't start the patties but they do start the drinks so I got a very well melted milkshake read more

First off, this location is super crowded on the weekdays. Second, the waitresses f*cked up my order twice, and kept doing it on purpose. Then, they had the balls to upcharge our orders without reasoning. After they finally got our order for once, i had lost my appetite. The food disgusted me. Lastly, the overall atmosphere was so f*cking loud with all the kids running around and screaming on the top of their lungs, making it the worst experience i've ever had. I'm never coming back to this location again. I'm spending my hard-earned money on Popeye's instead, because F*ck Chick-Fil-A. And their phrase being "Eat more Chicken". Nice Try, I'm still gonna eat MORE beef now. Thanks a lot, Chick-Fil-A. read more

Decent Chick-fil-A. Great food, great service, and clean space to dine in. What more could you ask for? My favorite thing about CFA is their chicken noodle soup. It's delicious! My dad and I ordered an Original Chicken Sandwich entree, an Original Chicken Sandwich meal, a chicken noodle soup cup, and 8 pieces of chicken nuggets. We devoured everything! Came out super quick (within like 5 minutes) despite the volume of everything we ordered haha. read more

Chick-fil-A - ows a tray of food - Fast Food Near Me - San Jose, California

I really just want to give a shout-out to Elijah who was working the drive through and was so nice/helpful. I'm giving this a three mainly because the individual working the window when I received the free birthday dessert was less than thrilled to hand it to me. Sometimes a smile and kindness goes a long way! read more

Chick-fil-A - Fast Food Near Me - San Jose, California

I am not the biggest Chick-Fil-A fan in the world, but my wife loves it. For me, I don't think the actual fried chicken sandwiches are that great and honestly I feel other fast food spots make a more satisfying sandwich. But, I love their salad options. I get the Cobb Salad and I alternate between the grilled or fried chicken. The produce is always fresh and tastes great. Their dressings are fine, so I prefer to add my own dressing that I have at home and some sweet sriracha sauce. One thing Chick-Fil-A is great at is their customer service. They are always so kind and friendly and always make sure your order is correct. read more

Chick-fil-A - Cobb Salad with my own Poppy Seed dressing and Sriracha sauce. - Fast Food Near Me - San Jose, California

This is by far the most efficient drive thru regardless of which food chain (ie In&out, McDonald's..etc) I was so pleasantly surprised by how quick and accurate (except once my sauces were missing) it was going through the drive thru. Oh! And order through its mobile app! You'll move even faster at the drive thru. Food is good too! Chicken deluxe sandwich never disappoints. Plus we love the strawberry & milk shake. Not too sickeningly sweet which was great! read more

Todo muy bueno y tambien porque ami nieta le encanta el play grounds my granddaughter love this place people so friendly

We love this place. We had Jocelyn as our front counter help and she was a delight She read back our order and had a smile on her face as she greeted us EVERYONE is pleasant at this location We find this location to be one of the friendliest locations and eat there a lot read more

OK, it's my first time going here and I live in Santa Cruz so I never really go over the hill very much but there is something with that sauce. It's so good. It was like a barbecue honey mustard. I don't even know it was amazing. I loved it. It looked pretty clean on the outside. We just went through the drive-through and the drive-through was very quick and organized. read more

Negative stars! I wouldn't leave a review if I hadn't had a second instance where a major item of a meal was left out of my order. The first being a whole sandwich!! Both were large orders stuffed into one bag. -_- read more

SLOWESSSSSSSSSSST CUSTOMER SERVICE EVER!!!! Literally, 5 people in line and the guy was very slow! Kale salad portion is frugal! The store in New York surpasses this location by a long shot!!! Biggest are tasty, Mac and cheese great. That's when you can order them! Very slow! read more

Decided to grab a quick dinner at Chick-fil-A tonight, haven't been here in ages. I ordered the a spicy chicken sandwich with pepper Jack cheese and no pickles and a small fry. I was unfortunately disappointed in the chicken, as it was unfortunately rubbery. The fries were soggy too and not fresh at all. Probably the worst quality of food I've had at a Chick-fil-A. The service, however, was wonderful! The drive-thru line moved very quickly. The staff were all very friendly as well, both the man outside taking orders and the lady outside the window handing out food. The service has always been spot on at this location. read more

Chick-fil-A - Spicy Chicken Sandwich and Chick-fil-A Waffle Potato Fries - Fast Food Near Me - San Jose, California

Yikes! What's the big deal with their food? I finally tried out their lunch/dinner menu and I was disappointed especially after waiting in such a long line. I ordered a spicy chicken sandwich with no cheese but drove off with a grilled chicken sandwich with bacon and cheese, no bueno. I ended up eating it because I was so hungry but it wasn't good at all. Check your bag! Also the waffle fries were cold and not crispy at all, I was looking forward to them. The service was good but the quality of food is not good at all. I wont be returning. I would not recommend their business. read more

Chick-fil-A - Ordered a spicy crispy chicken but got this grilled chicken bacon cheese instead. I was hungry so I just ate it. Not good. - Fast Food Near Me - San Jose, California

Simply the best chicken sandwiches, drinks, fries, etc. We've been to this place thousands of times and it was amazing. The servers are really nice and the vibe was great. This place in my opinion has probably the best foods of all time. read more

#taste - 5/5 #portion size - 4/5 #service - 5/5 #value - 4/5 #recommendation(s) - the egg white grill is good for breakfast and the spicy chicken deluxe is great if you enjoy a tiny kick of spice. #tip - download the app! You get birthday treats and points for purchases to redeem; there are even promotions to get free food like Code Moo that is going on right now. #context - I was introduced to chick fil a in sacramento so was ecstatic for this one to open. #like - having been to many chick fil a's, I think the service at this location is great. The operator, Josh, is friendly and personable; he remembered my name which I really appreciated. The employees reflect the standards of chick fil a and they also seem quite happy in the job. #dislike - can't really help it because the area is high in traffic, but it can be tricky getting into the drive thru line and sometimes the parking lot is just packed. read more

the employees are always so nice!!! food tastes amazing. i recommend the chicken sandwich and waffle fries dipped in chick fil a sauce if it's your first time here. SO GOOD. read more

Yum. Yum. Yum! I love chicken filler a it's so yummy! I had the chickey nuggets and good jolly I loved them.

We popped into this place for a quick bite before leaving back to town. We walked in and it was filled with ppl, but we made it up to the line in a short matter of time. Leslie was our cashier and she was super friendly, and greeted us with a beautiful smile. As we waited for our food i watched the employees work like busy bees getting orders out ASAP. I think i saw the manager or supervisor getting orders out too, Marvelous! Our food was delivered to us in a short time and we enjoyed every last bite. Sorry i didnt have time to take pics of our food because we was on the go. Overall it was a nice experience. Thank you! read more

Judging by the hype, special cones for the drive thru and general hysteria city planners exhibit when a Chik-fil-A wants to move in, I was expecting a Big Deal chicken sandwich. Gotta be honest, I haven't eaten at Chik-fil-A since my college years in Gainesville FL too long ago. I don't remember it being hype worthy but I passed by this location today and the drive thru line wasn't more than 6 cars. Let's try the spicy chicken sandwich! And fries! I ate a waffle fry on my way home. It wasn't burning hot or crisp but it was a little undercooked. The spicy chicken sandwich was the big disappointment, it was spicy but more heat than flavor. The best thing I tried was the Chik-fil-A sauce. Chik-fil-A suffered by comparison to a recent lunch from Dave's Hot Chicken. Chik-fil-A is cheaper than Dave's but the food quality made the trade off not worth it. read more

Workers are super rude, very disrespectful. if i could give 0 stars i would. girls have attitude and are very dismissive. If you need or ask for something you're vet with dirty looks or you'll just be completely ignored. read more

Problems with ordering on the app threw a wrench in my morning. Apparently, after you place an order on the app, you must also select "prepare order" or "check in". Otherwise, they WON'T make your order, nor will they honor an order for breakfast made before 10:30 am. Very frustrating because the app does not make this clear. Not really the store's fault, but their attempt to remedy the situation fell flat because they missed an item I ordered. I had plans after the visit that I was subsequently late for since I had to wait for them to prepare an alternate order. The folks here were helpful, but it's unfortunate they have to enforce their hard cut-off time so stringely. I've seen many reviews for other locations about breakfast, so be sure you ARRIVE before 10:30 am in order to get breakfast. read more

just wanna give a quick shoutout to caleb morning shift. he's personable and very sweet!!! he made our black friday pit stop memorable. give this man a raise! read more

Lucky me cause I literally work down the street from here, so when I'm feeling the need "Eat More Chicken" this place is where I go for myself & the family. Every single establishment is always super friendly & always smiling & making you feel like, this is why I come here, not just for the yummy food, but because y'all are are so happy to be serving us folks, Thank You! If you never been, this is a must & basically just about anything you order, is filled w/yumminess & you won't be disappointed. read more