I got the Philly cheesesteak here. First time eating at Jersey Mike's and a very, very long time. The service was phenomenal. I was the only one there but no big deal. They made my Philly just the way I wanted. It was perfect. Tasted great cheese was phenomenally melting like I haven't had in a while. After they finish making my sandwich, they brought it out to me personally, and that was the best customer service I've had there. And the place was nice quiet a little music in the background but perfect. You don't have to always shout any anybody else or anything like that I highly recommend this Jersey Mike's. read more

Jersey Mike's Subs - Eating area - Fast Food Near Me - Mesa, Arizona

During a work from home day, I decided to order via DoorDash for lunch for my boyfriend and I since he was visiting. Occasionally, I enjoy a tuna sandwich and really enjoy the Rosemary Parmesan Bread. Easily choose Jersey Mike's Subs over competitors for this bread! So delicious! The food was packaged with care by staff and delivered via DoorDash, so I'm unsure of the dining area. I'm sure it's similar to other locations which are comfortable for a quick bite. Overall, great food, friendly service, and clean locations from my experience. read more

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it's always frustrating when you place a pick up order, come in, it's not ready yet so you wait for it to be ready, meanwhile there are 3 walk in orders that get completed before my pick up is ready..... I don't get it read more

I'm an Asbury Park Jersey guy and Jersey Mikes "Mikey's Way" on Italian bread is how we did it on the Board Walk. Extra oil and vinegar baby! This place can get packed during peak hours so plan accordingly including using the app to order pick-up! Signup for your Jersey Mikes points and enjoy free subs. read more

Aliyah and reagan are awesome here they never miss! their whole crew here is really good. fresh food and always fast an efficient. Amazing service . Clean store . read more

Customer service is non existent at this location. Went in waiting for my mobile order both employees didn't even acknowledge me or look up. Waited at the counter for a minute without acknowledgement and waited a whole longer. Two delivery drivers and again silence. Granted the one employee was helping a customer but the man staring at the meat like it was going to run away could have walked over and asked who everyone was waiting on. Employees 100% hate their jobs read more

I eat here frequently, both on line orders and walk up, and really like their sandwiches, especially their cheese steaks. It's a small store and eating inside is kind of bland, and eating outside is precarious due to the wobbly tables and limited seating. They're busy most of the time, so there's not much time for friendly interaction, which is fine with me - like I said, the sandwiches are really good and the staff are efficient and friendly enough. Prices are typical for the times and they have a rewards program that helps a little with that. read more

Jersey Mike's is awesome as we all know and the staff at this location are so friendly and provide such great service. Victoria runs a tight ship and everything was great. If you find yourself in the area, this is the sandwich shop to go to! read more

I am a regular here because of the good food,'the awesome customer service, and the quiet ambience and dining experience!

Quality subs and exceptional service as always! Victoria and her Employees are always upbeat, willing to help, and food always tastes fresh

Hey Jersey Mike's... I gave you four or five stars last time... Love your food, but now the bread is overtaking the meat, you just cut back on meat and the feelings not going to go I noticed with me.. My $20 big kahuna.. is short of meat and fillings... Do better read more

Best subs ever! Jersey Mike's never disappoints. Fresh ingredients, friendly staff, and generous portions.

On line order wrong again! Asked for no oil and vinegar but guess what. Oil and vinegar were added even though we clearly asked for none! Really simple order and they screwed it up again! . Made the sandwich taste like ******. read more

I have had to down grade the review to the low point. They made such a hysterical fuss over the remake of a sandwich that I had to send nine (9) emails and countless calls, and they have yet to make things right. Just talk and unfulfilled calls from a private cell line of someone saying they were a manger from 40 miles away. Have yet to receive the remake promised me and they want to have all of their staff here when they make it. How weird! First, you begin by making the sandwich I ordered, not one I did not. I spent $29 that day (on a pair) and deserve a sandwich that made to order the way I wanted it. Three times in the last month, and one wasn't even the sandwich meat I ordered because they switched sandwiches on me. I took my eyes off the construction of the sandwich for only a few seconds. Have been a good and valued customer but do not complain until it started to go down hill. I would have kept it internal but, again, they could not get it right while the GM said a month ago they were training new people. They are still training. They hire from the same worker pool as a half dozen other restaurants in the immediate area who get it right. Several have not made a mistake in six years! The others fix the problem upon a customer bringing the matter to their attention, and without countless emails or phone calls to people who step over dollars to save nickels or simply want to be boss of something without any experience. Usually stop in once or twice a week - ordering two sandwiches with extra meat and a second layer of cheese or the wife picks it up.. I don't always go in, letting the lady go in, because, although they have handicapped parking outside the door which is often taken, the door is not certified as accessible and it is heavy especially with the wind trying o blow it shut. Once to the door it is not handicap accessible and the narrow pathways inside where you stand in a narrow line prevent this...causing the line to be inaccessible for unsafe to pass. Queen Creek is honoring certifiable and nationwide Handicap Access called the "Americans with Disabilities Act." They open a new Jersey Mike's April 2nd. Since they made an issue out of a simple "redo" and they said I made threats, which no one can claim or back up from any communications - it translates to a very insecure person making these comments. Neither that person or myself would be capable of identifying each other. A well trained employee would say what do I need to do to make things right, and then keep your mouth closed as a person's ears are much more keen when they are not talking. The bottom line is there are other places to eat and none with the frequent history of errors in making a basic sandwich. Some are better but the sandwich is not worth the $13 you have to spend to get a 7 inch sandwich with 4-5 ounces on meat, more than 4 ounces if paying near $11 for a basic. Prices are up while the size with ingredients is down. I m sure they will ban me for this post but Yelp is a platform to voice dissatisfaction...or to praise the good deeds. Of course, legally, you need a valid reason, and the Mesa police know this...or they are supposed to. Most businesses will try to make things right. I've only run into three establishments that do not upon bringing the matter to their attention over a course of 15 years. I then update the complaint or write a replacement. read more

Always a great experience and the food is always good!! We recently stopped at another store and had a terrible experience. This is our usual spot and for good reason. The staff are always kind and attentive, the food is always delicious and dependable. Definitely recommend this specific location. read more

Quality is hit and miss. I order the same thing every time (#17 Mike's Famous Philly). Sometimes it's fresh and delicious! Other times, it tastes like the meat was on the verge of jerky. A few times, onions and peppers were put on my sandwich on accident, and some other times, the bread was stale. I'll still keep ordering because when it's warm, juicy, melty, and that bread is fresh, it hits the spot and I don't mind a little sandwich roulette. More consistency would be nice, but it won't keep me from coming back. read more

This Jersey Mike's store is The Best!! Subs are always made well, the place is alway spotless, and the help is always helpful and kind. I grew up in New Jersey and this Jersey Mikes store reminds me of the Mom and Pop sub shops I frequented there. read more

Out of all the Jersey Mike's in the area, the Signal Butte and Baseline store is my favorite! It's always busy so the other customers must agree. The staff is always super friendly and always putting in the work whenever I come in; it's definitely the best place in the area to get a sandwich! read more

Brown lettuce on $45+ for 3 subs... Asked for new lettuce and apparently it was just as old as the behind the Glass lettuce.. brown and rotten... Next time hold the lettuce and I'll bring my own, no tip read more

This place is wonderful! Staff is always fun to interact with and orders are always accurate! Food is very fresh and delicious!

This was my first visit to the Jersey Mike's chain. The impression upon entering was that it was kind of dark and you have to walk to the far end of the room to order. An odd layout. The menu was confusing - they could have simplified it by saying cold sandwiches on this side and grilled on this side. My wife was having trouble deciding due to her confusion, so I decided on a regular Philly steak sandwich. After some encouragement she decided to join in and we got one giant Philly sandwich. It took longer to cook than either of us expected. They put it on the grill right away, so the grill temperature must not be very high. After about 15 minutes it was done. The place had developed a line, so we decided to take it, some chips and my wife got some chocolate chip cookies. We got it home, and split it in half. It was the perfect size for us. The meat was a little over cooked which was not a surprise. The peppers and onions had a good texture, but there were about half what I would have wanted. The swiss was perfectly melted. Swiss was a special request. Ordinary they put white American cheese on it, but my wife is lactose intolerant, so when possible we always request a hard cheese alternative. So for $25 and some change, I would have to say I was underwhelmed, and will not be going back soon. I at least know to ask for the meat to be less well done and double my veggies. read more

The 2 subs recently ordered as pick up were prepared wrong, noticing once I got home. First sub I asked for jalapeños and received peppers. The other sub I asked for no mayo and jalapeños and guess what, MAYO and peppers no jalapeños! Not sure if it's new staff or what, but this location is going downhill on orders. read more

The bread they gave me was hard as a rock and made the entire sandwich inedible. Poor quality, poor service, and mediocre product. I want my money back. Zero stars. read more

I rank JM best sub chain around and have been to several in LA, San Diego and Phoenix. This one was also great with outstanding staff led by shift leader Chris. My Italian sub was huge and delicious. The quality is A+ with great taste. The brownie and stubborn agave vanilla soda also delicious. Highly recommended. read more

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I went in last week and there was an event going on, I gotta say, I am so impressed with how well the staff and management handle these busy events they do!! The food quality doesn't change, and you can tell that they really care about the cause/business. The staff is always upbeat and friendly and I'm always satisfied with my meal! 10/10 going back again and telling all of my friends! read more

We ordered sandwiches ahead of time online so that we could pick it up during my husband's lunch half hour. The website said pickup at a certain time. My husband went there, waited almost 20 minutes of his 30 min lunch and still they hadn't even started on his order. They told him they had a big catering order and they were working on it, instead of helping any online orders or even the customers in the lobby. The manager kept yelling at her staff in front of all the customers, very unprofessional. I called to get the order cancelled since my husband didn't get his sandwich in time, he had to return to work without eating, and the evening manager apologized but offered nothing for our inconvenience. Could've offered a free drink or discount on next order but nope....just I'm sorry and we'll refund you. I didn't really expect anything for my inconvenience, but it would've gone a long way. All I know is that we won't be lunching there again since they don't know how to manage their time or their employees. read more

Very incompetent workers at this store. They messed up on my food, the simplest order. Ordered a regular chipotle cheesesteak with provolone instead of American cheese. Get hope to unwrap the sandwich and there is no cheese and no chipotle sauce. Worst part is, they wrap the sandwich up in an area you can't see if they are correctly making your order. I really wish Jersey Mikes would hire workers with disabilities because they actually take pride in their work, unlike the entitled cucks at this store. read more

New to the JM team. I have only been to this one on baseline. Everyone is polite and the service is great. Food is excellent too. My new fav sandwich shop. read more

They are always friendly and the subs always taste great. We like the Philly Steak and the Chicken Philly Cheese steak subs the best.

Thank you for the quick response believe me your sandwich conquered my hunger for a sandwich I haven't had a sandwich in months and I definitely will be back read more

We have been coming to this location for about 2 years and never had a complaint until now. Ordered the same sandwiches as always from my favorites list and today nothing was right. The concisensity and quality is what kept us coming back but after today I won't be back for a long while. Just want to let everyone know that you should check to be sure to check your order before you leave to be sure they don't screw it up. read more

I had a cheesesteak here. The cheesesteak tasted really good and the workers were friendly and efficient. They don't have ketchup though so it is a BYOK or is it BYOC type of restaurant. read more

Terrible management and customer service. This location is among the worst that this brand has to offer. The employees and management here is rude and they frequently get online orders wrong. read more

Service is terrible the manager woman is rude to customers and the workers . The sandwich reflects the attitude of the staff. Not a good sandwich compared to other Jersey Mikes read more

Great sandwich's. Bread is always fresh and the ingredients are always good. Service is always fast and friendly.

Decent Philly Cheesesteak subs at a substantial price (what's new these days). Their other sandwiches look good with fresh sliced meats and cheeses hosed down with their signature juices and seasonings. Take it away or eat outside as my local store is not very inviting inside - basic strip mall decor. read more

waited 10 minutes and no one was in the store and no line... there were multiple people on the line however no one was working. horrible service as well asked for reccomendations and the guy with the beard and tatoos was having a horrible day and didn't want to help. Food was ok, service not great. Rather go to Jersey Mikes. read more

Fucking terrible bro. I've been here twice now and both times they've screwed every item up in one way or another. I tend to have these types of experiences with fast food workers. They're all typically pretty bad at their jobs (w the exception of Chick Fil A) and I'm prepared for that when I go to most places. But a sandwich shop where your order and everything on it is listed in front of your face, with the ingredients to match the order equidistant from the actual order, from the moment it's called in to the moment it gets wrapped up, there's literally no excuse for the level of incompetency these fuckers display. I ordered 3 sandwiches. A kids Turkey and prov, an Italian, and a BLT. Only customization was to add light mustard to the kids sandwich and the BLT. Pretty simple right? Tell me why I go to pick up my food and they're still working on it 20 minutes after I ordered... Not only that, both the kids and BLT were SMOTHERED in mustard. Literally dripping out of the sides of the bread in all directions. The bacon on the BLT was burnt so crispy it practically dissolved to the touch. They forgot to include the cookie for the kids meal which my 4 year old was pretty bummed about when I got back home. They added banana peppers to the BLT that were never requested. And the Italian was just falling apart. My guess is they made that first, got a couple people walking in, and left it sitting there cuz the bread was totally falling apart when we opened it up, and the only one of our 3 to do so. So I'll reiterate. This place is fucking terrible, and when I called to see how they'd make it right? They let the phone ring to the point where it just automatically hangs up, three times in a row. Let's face it, there's smart people everywhere. Yet somehow none of them ended up at this Jersey Mikes location. Y'all need to do better. $30 for sandwiches my dog could've made is a fucking joke and y'all should be ashamed. I know it's just food, but it's the principle. read more

I've been going to this location for some time and every time I go there is this Employee Echo is absolutely outstandingly amazing and always on top of things. Getting my order correct to remembering how I like my sandwiches, having such an amazing customer service experience and the food being made right every time. It is a very pleasurable experience and definitely will continue to return and tell my friends and family. Thank you to Echo for always helping me and being so sweet. read more

I went to the store in Tucson on Valencia and oak tree. Hayden took care of us. He was great and I would keep coming to his store. We had a specific reason for being there and he made our day. Thank you Hayden! read more