The two young guys workin were efficient and friendly. Sandwich was on point! It wasn't crowded but I could see this parking lot being an issue during peak hours but no issues when it's not crowded read more

I LOVE JM and travel for work so I eat here several times a week. But the customer service is APPALLING. The girl making my sandwich was scowling the entire time. Barely said a word to me. I see that someone left the exact same review 8 months ago so clearly management is doing a poor job. I absolutely felt like they were mad I came in for a sandwich the moment I walked through the door. I have never dealt with unfriendlier people in my entire life. I was shocked. read more

I will frequently tout Jersey Mike's as one of the finest franchises in the U.S., right up there with Carrabba's, Bonefish Grill, and Ruth's Chris. While chains are not the preferable choice for us foodies, and can even be as deplorable as McDonald's, Burger King, and Waffle House, they can occasionally be exemplary. Unfortunately, this particular Jersey Mike's does not fit the mold. This franchise actually serves some of the best sub sandwiches in America, and the meats and cheese at this Jersey Mike's were up to standards. But the bread is a key element to the sandwich, and the bread here was less than stellar. It was nearly stale and not up to franchise standards at all. The store was recently remodeled, so perhaps it is under new ownership. The previous version had much better bread. Employees were welcoming, except for one. In 50 years of eating, I've never met a cashier who didn't say a word. As I approached, he simultaneously pointed at the to-go bags and the trays, which I suppose meant "For here or to go?" I took it to go and tried to make small talk with the cashier as he ran my card. He just stared out the window blankly and acted like he didn't want to be there. I said, "thank you." He said nothing. Weird. In Berry Hill, some of Nashville's best restaurants surround this Jersey Mike's. I would try those and not this. But I would eat at any other Jersey Mike's in town. read more

I get the HOT Pepper Relish on the side I love this sub shop and I wish we had one of these back in West Virginia so my family can enjoy these sandwiches...they are AWESOME!! I have tried several different subs here but mine and Tony both love number #13 the Jersey Mike's Original..we love it..we share it and we get it loaded with all the veggies minus dill pickles..don't like those on subs..but we do love the jalapenos and vinegar... Give me another Jersey Mike's....!!! ANYTIME !!! read more

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Went on a Sunday. Have not been there in years. The person fixing the sandwiches was not friendly at all. There were no other customers in this place. The back area where they make sandwiches was very dirty. The meat slicer was not clean and crumbs were everywhere. The worker had not cleaned up the back area. My sandwich was cold and just "blah". I won't go back. read more

The food has always been fine, but there have been multiple times where I have showed up 20 minutes before they're supposed to close, and I walk in and the employees tell me they're closed. I totally understand it's annoying if someone walks in a minute before closing with a huge order, but this was 20 minutes. I walked in tonight at 8:48 and the employees proceeded to tell me they close at 8:50. When I called out their BS and told them it wasn't even 8:50 as they indicated was their "closing time," they just mumbled something about being understaffed. Guys, I get it. Workers are hard to find and retain. But PLEASE. This is absolutely insane that I'm trying to give you business during business hours and multiple times you have denied me. read more

Food is always good here great sandwiches but jeez are the employees a bunch of A$$holes... complain as soon as we come in acting like we killed their puppy before asking for a sandwich. If you don't wanna work here better yourself and get a better job don't take it out ok paying customers. Jeez. read more

Just left here and the staff was extremely kind. I really appreciate them paying attention to details! Our order was customized to add more options and only have cheese on half, the bag even had "cheese" written on it with an arrow to indicate which side had the cheese! It's the little things and I appreciate it!!!! read more

Why do these people never answer the phone! There have been multiple times. I've tried to call to order catering from here. Ridiculous!

It appears to be a revolving door for employees. Management must have issues with work environment and/or training. Each time I come in there are all new faces and long lines due to on the job training of those new employees. Painfully slow service as a result. Would love to see some stability in the staff. read more

I came in right before closing Saturday night. The three people working could not have been nicer. They promptly made my order and even helped me decide on something new, I had never tried, The Big Kahuna. It was delicious, as were the other two sandwiches. Great food, friendly people, a great experience all around. I'll be back soon for another Big Kahuna!!!!!!! read more

Awesomeness place the staff are always friendly and professional the food is fresh and very tasty plenty of parking today I had the no.7 check it out next time you in the neighborhood read more

Lots of attitude. Constantly get order wrong. Dirty. Have given this location 2nd and 3rd chance. Done.

I think this place is great! I've been staying in the area for the past month and have hit this place a few times. My favorite is the giant Big Kahuna. The manager made it both times and it reminds me of some of the great cheesesteaks I would get in Philly or Boston. Good stuff! read more

Stopped in for a quick meal after a tennis match. Very rude. Under new management and not ideal.

Stopped by here on lunch with another soldier because it's close to the National Guard base here in Nashville. I work in Franklin for my civilian job and I usually go to the Jersey Mike's there, but this location has blown me away with customer service. From walking in the door, to them taking our orders, we were greeted with kindness. It was just me and my friend eating in the restaurant so it was really cool talking to the two guys working. Colton and Larry were the names of the two guys and I can't thank them enough for making our day. We came from our motor pool hot and sweaty and in a bad mood and they made the day more enjoyable. Outstanding food and great service. My new favorite Jersey Mike's location. 5 stars Nashville, thank you! read more

Wonderful food and experience! Quick and delicious, I can't believe I had never been to one of these before! Italian (Boston Style) was great!! Don't forget to add the cherry hot relish!! You are in for a treat! read more

Jersey Mike's Subs - Sandwiches Near Me - Nashville, Tennessee

I work in the area and if you are familiar with this area you would know it's kind of busy around lunch time. This store delivers every time no matter how busy they get. I can't say enough about this crew they're very attentive to customers as they come and go, the food is always up to par. I know it's hard to find good help in the food industry but this group has some great leaders as far as having employees prepared for the rush. read more

New management forgot to take "customer service" course. The rudest staff. Do yourself a favor and go to Firehouse Subs 100 feet up the street. Pretty obvious why their health score is an 82 as well. read more

So...I ordered a club sub on white, with heavy mayo, lettuce, tomato, onion, pickle, vinegar, salt and pepper. The guy proceeds to tell me I want it Mike's way. I said, no, I don't because I don't want oil and spices. He says, then you want it Mike's way, minus oil and spices. It's my job to educate customers on how they should order...AS he proceeds to put oil and spices on my sandwich, which I didn't want. I explain that and he removes the pickles and onion...and by this time, I'm just over it. I also didn't get the bacon that I paid for...SO...maybe you should focus on providing the sandwich the customer ordered, rather than EDUCATING THEM. My friend also didn't get the right bread. Please advise me...who is it that needs to be educated exactly? Super disappointed with both the sandwich AND the "customer service". read more

I typically don't review 'chain' restaurants but this is the best jersey mikes location in the area. Their staff is super friendly and funny and if there are like 10 people in line you think, "dang i just want a sub and get the heck out" seriously, 3 minutes you'll be leaving. Always clean, parking kinda stinks at the intersection but everything else makes up for that. They have a tip jar which is pretty ridiculous at fast-food places. But these subs are fast and these guys are funny. If you put a $1 in there i promise you they will recognize it and say thank you. I always go with the turkey or the club, but out of all the subs i've tried never had one i didn't like. My favorite sub-chain restaurant and this is the best location hands down. read more

This is the worst JM that I have been to. Feels dirty inside there. I live in Hermitage and usually go to the one out there or the one in Donelson, which are both fantastic. But this one in Berry Hill is just bad. It feels super run down and the bread on my sandwich was stale. The meat is sliced too thick for my liking. The veggies were not fresh. Gotta step it up at this location. Not happy. read more

Your damn phone number is out of service and I need to update an order I made online.

"It's sure no Subway"??? Tart was certainly correct about that. Instead of piling pre-packaged cold cuts onto measly little bricks of bread, Jersey Mike's slices all their meat right in front of you. All of their items are fresh, from the bread to the tomatoes, and their sub sizes are 7" and 14" rather than Subway's puny 6" and 12". Ok...sorry to get so worked up. I worked at a J. Mike's in high school. Yes, I'm a bit biased, but this is genuinely one of the best sub chains out there. Unfortunately, Jersey Mike's aren't as ubiquitous as places like Subway, but of their many locations, this is one of my favorite. When I attended Lipscomb, this was one of my go-to food spots . The staff at this location certainly isn't talkative; they don't seem quite as accommodating as the folks at the Elliston Jersey Mike's. However, their subs are always fresh, and the shop makes a pretty good spot to have lunch. Parking is typically plentiful, and, aside from Baja Burrito, you're probably not going to find a better spot to eat in the immediate area. read more

I saw Jersey Mike's in Nashville when I moved here last year, and had it on my list of places to check out. I'm originally from South Jersey and grew up eating proper hoagies with quality lunch meat, freshly sliced, on a soft fresh roll with lettuce, tomatoes, onion, peppers, and oil and vinegar with spices. I love me a proper hoagie. Since there's no Jersey Mike's near me, I've been going to Subway and trying to figure out how to get a sandwich that tastes that good, and I'm always disappointed. No, I don't want it heated. No, I don't want mayo or mustard, and yes, I asked you to put the oil and vinegar right on the bread. I'm always disappointed but at least it's cheap. So today I stopped in to Jersey Mike's and was surprised to see the meat being sliced fresh for sandwiches, and that "Jersey Mike style" means lettuce, tomatoes and oil and vinegar. The meat was quality, and the cheese was actual cheese (Subway, do you really think that we believe those little half-circles are actual provolone cheese? I think not.) I got the Italian. They told me the bread dough is actually made in NJ and baked on premises. It tasted great. That was one awesome sandwich. Now, if they only had Tastycakes, and I could top off my meal with a jelly krimpet, it would be perfect. I'm going to promise myself that when I crave a hoagie, I'll take the time to drive to Jersey Mike's and get a proper one. read more

So I went to Jersey Mike's (AKA the local crack dealer), and it's delicious and quick. Sometimes you go somewhere, when it's a fast casual, the people can be bland or rude; this isn't the case here, the counter boys are personable and have a good sense of humor. I love Jersey Mike's, and this is a good one. read more

Seriously? Now, I enjoy a sandwich here, but you have got to be kidding me with this cheesesteak. A $15 cheesesteak should have steak busting out all over the place. They do it in Philly for $8, on better, amoroso rolls. I'll add a picture of the pathetic big kahuna steak. It had no steak at all on either end, and was pathetic where you could see it. read more

Jersey Mike's Subs - Does this look like a $15 sandwich to you? - Sandwiches Near Me - Nashville, Tennessee

Is this better than other Jersey Mike's? I honestly don't know. Reviewing chain restaurants may be slightly pointless, since they're generally consistent. And that's certainly the case here, as far as the food's concerned. Jersey Mike's has been my favorite chain sandwich place since I was able to step up from the affordability of Subway (side note: I think comparing the two chains is fruitless, since one focuses on price, the other on better food). The reason I think this location is worth reviewing is not because the food is better than any other, but because of the service. It's rare that ordering food at a counter is an enjoyable experience, but that's what I have every time I come in here. The workers (who are probably called "Sandwich Artists," or something like that) are always having a good time, will strike up conversations with customers, and be patient for indecisive people like myself. And none of this slows down the process. You know what you're getting when you go into a sandwich chain you've been to before. But know that here, you might get a good time, too. read more

I love Jersey Mikes. But I also like customer service more. This place is it! They are the reason I drive 5 miles further to their store then the one in Nippers Corner right by my house. They make suggestions, get me to try things a bit different by adding different meets or branching out and trying new ones. The guys that work here are what makes me come back. Friendly, fast and accomodation. I appreciate it so much!! read more

We love subs. We're from out of town and have been seeing jersey mike commercials on tv for who knows how long. We noticed there was one near our hotel so stopped in for lunch and they subs are amazing. So much meat. It was fast even though we got their during the lunch rush. Granted this is a chain and I've never been to another location but I know we'll eat here again before heading home. read more

I stood in front of the counter for 7 minutes at a nearly empty location (Nashville, Thompson Lane) before any of the staff acknowledged that I was even there. They walked past a total of 6 times without bothering to say "hello" or "is there a chance you'd like a sandwich?" read more

Usually a Subway man but I found myself getting burnt out on the many different combinations I have conjured up at Subway,..however I will never get tired of THEM CHOCOLATE COOKIES SONNN!!....sorry had a fat moment:( Anyway I tried Jersey Mike's out and to my surprise it was really really good! Informed the young lady it was my first time trying them out and she was so helpful helping me put together a sandwich that would rival all sandwiches! I Will defiantly be going back sorry Subway you will always have my heart and once this wedding is over I'm coming back for those CHOCOLATE COOKIES SONNN!! read more

Hubby and I spent $30 on two okay sandwiches, chips, and sodas. Too expensive for what you get, in my opinion. We can easily get fast food for $20 at a lot of other, nicer places. The bread was a huge sub roll, and had copious amounts of cornmeal sloughing off of it the entire meal. The bread overwhelmed the cheese and steak in my cheesesteak. The place wasn't particularly clean and didn't have particularly great service, either. Another place to cross off our "To Try" list. read more

This place has fast and speedy service ! For a chain restaurant they are the absolute best in the area .

The only reason I'm giving this place two stars is because I've been there before and had fine service, but today the teenager who was working there wrote down my three sandwiches and then acted like I told him a completely different order than what he wrote down in front of me. He then proceeded to banter me in front of a full line of people saying I had told him the wrong order. How does that even happen? He wrote it down and when I tried to correct him, continued to come at me in front of all the customers. I found the whole situation completely unbelievable. I finally said "fine I'll take whatever you made. Forget about it.", and the kid continued to banter me about how I had told him the wrong order and now I was going to have to pay for four sandwiches. I had already told him that was fine even though it was his fault! What's the point of bantering a customer who is saying she will just pay for the extra sandwich THE KID made by his own fault. In general I love Jersey Mike's, but that kid should be let go or taught a lesson about how to speak to customers. read more

Good sub but way, way too expensive. $8.13 for a "regular" ( about 6") tuna sub. I like a good tuna sub, which it was but no better than WaWa's back where I'm from and WaWa's is in the $5-6$ range for an 8 incher. I was going to get a small bag of Doritos ($1.29, iirc) and a fountain drink ($2.29) but realized this would have put me near $12 !! So I stopped at the TigerMart on the way back to work and procured me a $0.99 Pepsi. Roll back your prices Pete ! I won't be back for this reason read more

If you like lots of meat on your sandwich, this be da place! Fast friendly service. Usually a line of customers, but worth the wait. Trust me! read more

I had never eaten at jersey Mike's. I was always a subway girl. But WOW! I was definitely missing out. Everything tasted much more fresh. The staff has always been friendly as ive been so frequently now i might be a regular now. I would recommend checking them out. read more

Jersey Mike's is okay. It's equals Subway and if the nearby Subway has too long of a lunch line, this restaurant is a good sub(pun intended). It stays busy because of 100 Oaks, Vanderbilt Clinic across the street. I like their hot subs best. read more

I just moved to Nashville from Texas and I've been to this location twice in the last month and both times the staff has been so nice and inviting! Which is important since I'm so new to the area and don't know many people yet...so little things like a simple smile and patience go a long way. I order a simple turkey and provolone mike's way and it has been great both times, but it's the employees' great attitudes and genuine friendliness that sets them apart...I'll definitely be back. read more