I've been very please with this business. Outstanding work!…read moreBusiness owner is very honest with feedback on items maybe not worth repairs.

I brought in a pair of lace-up heels that I really like and had a few issues that needed to be…read morerepaired. Champ Shoe Repair replaced the worn/missing heel tip, glued down some material that had started peeling, and also treated the material because the black dye would transfer onto my skin whenever I wore them. I would literally come home with black marks going up my feet and legs from the straps! The gentleman did good work, and everyone I interacted with was very friendly. I believe this may be a family-owned business, which I always like supporting. There was, however, a bit of a language barrier, and I misunderstood exactly what was included in the price. I thought more of the bottom sole was going to be replaced. When I initially picked them up, I spoke with who I believe was his son, but he wasn't sure exactly what work had been included on my ticket, so I left the shoes there again. When I returned later and spoke with the original gentleman, we were able to clear up the misunderstanding. For me personally, the repair was also a little pricier than I expected--probably more than I originally paid for the shoes! But I really like these heels and wanted to save them, so I went ahead with it. Overall, they did a good job and were very kind. I haven't worn the heels yet to see how well the dye treatment worked, so I'll have to update my review once I do. I wouldn't discourage anyone from coming here at all; for my own budget, I would probably shop around for a less expensive option next time.

Wow! Chan took a 10-year old, battle-tested and well-loved Tory Burch wedges and made them look and…read morefeel absolutely brand new. They look amazing! Had the insoles and heel replaced and took a chance on some cleaning work that he said would make the shoes look night and day. He was right. My black shoes are restored to shiny, inky black, they are comfortable to wear and will keep going for a while. Quality is excellent. If you have shoes you love and want to preserve, definitely come here. He also restores handbags and I've found him to be honest and upfront about what they can and cannot do. He's also very nice and great to interact with. If you have black leather shoes and want them restored, definitely come here. It was worth every penny IMHO.

Excellent Shoe Repair…read more I highly recommend this shoe repair store! The quality of the work is excellent, the prices are very reasonable, and the customer service is outstanding. The owner Mr Chen is very friendly, and took great care of my leather goods . I'm always happy with the results , A great local business!

I took my cowboy boots to Vicks Shoe Repair because they had a rip in them, and I am beyond…read moreimpressed with the results! The repair was flawless--my boots look brand new! The owner, Vick, is super sweet and kind, and he gave me a great deal on a new pair of boots too! His prices are incredibly affordable; he cleaned and repaired my boots for under $20, which is such a steal. I'll definitely be bringing all my shoes to him from now on. Highly recommend Vicks Shoe Repair to anyone needing quality and affordable shoe care! Can't say enough great things about this place!

Posts hours but is not there. Went twice and not there. Needs to change hours if your not going…read morebe working when you post hours of service. Can't speak about work because he wasn't there to do my work.

I have been going to this shop for years. They do fast amazing work and for a great priceread more

A friend recommended me to Raul's & now I won't be going anywhere else. 10/10…read more fast, price is right & all 3 of my shoes are perfect

This store is located on the bottom floor of a two story shopping center. Went in and was…read morepleasantly surprised at the cleanliness and quality of the entire store.!lots of nice work boots, shoes and leather boots. They have a machine that measures your step and arch. Some orthotic insoles for your shoes, socks, hats and some accessories. Stop in and see for yourself. Get a custom shoe fitting experience and your feet will thank you. Fair prices too! Thanks guys for a great experience!

Came in to look for work shoes. Rudy, Oz, and Zee made the extra time and effort to make sure Im…read morefitted the appropriate shoes and insoles. They scanned my feet and suggested the correct insoles. Unfortunately, I didn't have my shoes with me. So they suggested I come back with them. During this process they gave me socks to use and would not let me pay for them. I am definitely going back to buy the insoles. I highly recommend this red wing store if you need help finding the right insoles and shoes. Love these guys!! Danny

Sole proprietors often have best customer service. They have to! Roberto's is one of those shining…read morestars who makes a guy feel like a king -- starting at his shoes. Roberto's is an old school Geppetto, an honest man who works hard and loves his craft. He will fix your shoes and make you sole feel better.

I called at opening time and went by to drop off a pair of boots, I was told to pick them up…read moreanytime after 2PM. I was excited since this is one of the few places open in OC on Sundays. I came back at 5 and was told 15 more minutes, I respectfully said if they're just starting on it please don't rush it, take your time and I'll be back before the store closes. Well I just picked them up, and the best way I could describe the work other than the still dirty spots is how much it was rushed. A shoe shine at home would have saved 3 trips and $30. Not worth it. More expensive than competition, late, and sloppy work.

I have been going here for over 10 years. Owner is very friendly, reliable and does a great job!read more

Tuesday I dropped off my Oc fair shirt to have it ironed. I usually steam it. However, by the time…read moreI actually arrive to work, it's a bit wrinkled. I tried to pick it before work. I had him my ticket and he says cash only. 10 dollars or more card can be used. I had no change or cash!!!' No signs. I get it , however he lacks and customers service. He was not apologetic. No signs posted again. He said my customer of 25 years says it okay. Well it's not okay. He had every chance to tell when writing out my ticket. As you know I left with no shirt. I went back the following day with change. I completely understand his situation. However, all the cleaners in the area are really just not around any more. You think he would be happy to have a new customer. I would rather drop my stuff in Westminster or Tustin than around the corner. sad! Experience is everything!

Very quick & great quality work this is my first time getting boots resoled & it was a great…read moreoverall experience I'd definitely come back.

We love Universal! I own an equestrian consignment store in town and take all of our pre-owned…read moreboots that need cleanings or repairs here. The quality is always great and the prices are incredibly fair. Thank you!

Store hours are wrong. The sign on the business is listed at 8 AM to 6 PM although he closes early…read morebecause I got here five minutes before six and the store is already closed and boarded up like it's been vacant for 10 years.

I can't recommend this place enough! They have helped me with so many of my shoes and handbags over…read morethe years, and every single time the quality has been outstanding. They truly care about their customers, their craftsmanship is excellent, and they always go above and beyond. Honest, friendly, and reliable. If you need shoe or handbag repairs, this is the only place I trust. Thank you for always taking such great care of my favorite pieces!

I dropped my margiela tabis off on 11/17 to be soled with vibram. He told me it would take one…read moreweek. I reach out one week later to ask if they are ready and he tells me they aren't but that they will be ready 12/3. I was busy the week of 12/3 so I reach out on 12/8 to see if I can pick them up and he tells me they still aren't ready because his cobbler has been busy. I ask him to please have them ready by 12/12 and when I pick them up today they aren't exactly what I asked for. I made it SUPER clear when I dropped them off that I did not want the vibram covering any of the sizing numbers and you can clearly see the entire first row is covered and it's not even a straight cut on the right shoe. I also asked him to sole the entire heel and he didn't even touch it. The heels are the exact same as when I dropped them off. So I waited almost a month to not even get what I paid for.

STUNNING! If I could have levitated out of the store I would have. When he brought my purse out I…read morevibrated with joy!! Please go here for everything. I have an intuitive feeling he may be a wizard of sorts due to his embodiment of pure talent.