Came in to look for work shoes. Rudy, Oz, and Zee made the extra time and effort to make sure Im fitted the appropriate shoes and insoles. They scanned my feet and suggested the correct insoles. Unfortunately, I didn't have my shoes with me. So they suggested I come back with them. During this process they gave me socks to use and would not let me pay for them. I am definitely going back to buy the insoles. I highly recommend this red wing store if you need help finding the right insoles and shoes. Love these guys!! Danny read more

This store is located on the bottom floor of a two story shopping center. Went in and was pleasantly surprised at the cleanliness and quality of the entire store.!lots of nice work boots, shoes and leather boots. They have a machine that measures your step and arch. Some orthotic insoles for your shoes, socks, hats and some accessories. Stop in and see for yourself. Get a custom shoe fitting experience and your feet will thank you. Fair prices too! Thanks guys for a great experience! read more

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Staff are knowledgeable and they have a great selection. Red Wing shoes expensive but you definitely get what you pay for- these boots are top notch. They also have a machine to test your gait to ensure you have the best shoe insert for your foot. read more

I had heard red wings boots where the best but never will I again waste my hard earned money on these boots again i bought a pair of 1907's one of there most expensive boots and it's always ripping do to poor craftsmanship read more

Red Wing - had them less then a year ago - Shoe Stores Near Me - Orange, California

Shout out to Joel, thanks for fitting me in my new kicks, very comfortable. Great attitude too read more

Red Wing - Redwing boots - Shoe Stores Near Me - Orange, California

Partner was told they don't have his size there but they have it in stock in Anaheim and he can go get it there. So he said okay cool and he checked out and then he said "it will be delivered Friday" so he was confused because he thought he could just go pick it up himself so basically he had to wait for the Anaheim store to deliver it to the orange store and then come back to pick it up at Orange. So he calls Sunday to ask if it's there since he didn't receive a call yet and someone extremely rude answered and said "I'm too busy to check that. Call back later if you want". Finally it arrived a whole week later than they said. It was down the street! He could have just driven there after himself but the guy confused him and made him complete the check out process there for some reason. So you could improve by getting much better customer service. read more

Joel is outstanding! I am entirely new to the boot world, and he took the time to make me feel comfortable in the pair I was going to buy. We measured my feet, and he explained the differences to me in detail about each boot I found interest in. I returned to the store about a week later, slightly dissatisfied with the pair I took home, and upon my return he remembered me immediately and helped me with no hesitation. I get nervous buying new boots to begin with, and Joel provided 10/10 above and beyond service. read more

I had my 20 year old Red Wings resoled here and they turned out great! Thank you! I will come here again.

Just came by today had great selections on shoes Jacob was extremely helpful and guided me upon making the correct selection. From sizing me up to showing me what is the best options. Overall 15/10 customer service read more

I LOVE these shoes, I needed something that was nice, yet sturdy and ta-da Red Wing! I was researching online so much about boots that would be good for so many different things. My bf has a Harley so he definitely wanted me to get something with a steel toe, but I wanted something that would look a little girlish but not crazy and I didn't want any flashy logos. I was so excited to see there was a Red Wing in OC. I highly recommend this store, the only thing was there was not a big ladies selection which I sort of understand due to mainly catering to guys but I think the store should expand! Also, I have horses and I frequently need boots that will hold up at the barn and still look nice should I need to go somewhere after and these boots are definitely it. The gentleman helping us was very nice, it was packed when we went in and he was the only one there so we just waited out turn, but it really good service. The shoes I got, the size is very true to size, I am regularly a 7.5 and I am glad I didn't get the 8 even with the steel toe, the leather wore in, molded to my feet and stretched a little bit. Even though the boots are on the expensive side, they are so comfortable and completely worth it! read more

Red Wing - Red Wing Women's 7.5 steel toe boots - Shoe Stores Near Me - Orange, California

Excellent service from Jesus. He followed up with the factory to get me the size and boot color. Jesus followed up with me promptly. Jesus is the total professional. read more

Customer service is bad at this store. I really love Red Wing boots but seems like there quality has gone down.

After receiving boots back for a new soles, the soles were larger than before. Actually longer at the toe. I told the store this would cause a tripping hazard. Tripping on a construction site can be dangerous. read more

Red Wing - Bad re-sole. New sole longer than a new pair of boots. - Shoe Stores Near Me - Orange, California

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I went to this store the other day. Jesus & Mary were very helpful! They gave me excellent customer service and helped me until I found the right size work boot. Thank you both for being so patient with me. read more

Went in there today got myself new boots for work Jesus and Bryan was very helpful and friendly I will be going back for more booths in the future thanks you guys keep up the good work read more

Clean. Organized. Friendly service. Clear displays. Came in looking for steel toed work shoes and found a nice pair that looked like hiking shoes but with great protection. Customer service was friendly and very helpful and we walked out happy. I didn't know there was a Red Wing so close to the house. I'll be back again for sure. read more

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So after searching for the boots I've worn for 5 years. I found them. Ok somewhat. I have bought the same type of boots from Red Wings 3 times. Then last year in Midland I bought a different type of boot. I was going to resole my old boots. That's 110 dollars to do that. Yes it seems a bit high. But when the top is great and a new pair cost 220 dollars it doesn't sound so bad. This place is a small store. It has what you need. Though sometimes might not have what you want. Like my size. Ok I have a big foot. I'm tall. So they ordered it so I could try it on. I was excited and at the same time not sure if this would be like old boots. But since I was here and had my old boots in the truck. I had them send them back and resole them. When you do that they fix what needs to be fixed. They will treat the leather and fix eyelets and replace your shoe laces also. I came back the next day. Same guy working. I'm going to assume that the same guy works here most of the time. He remembers me. He gets my boots. I'm a little unsure. They feel a bit softer. They feel like if they are broken in. He tells me its the same boot. Just not red anymore. But brown. They treat the leather. It still can be resoled and has the same one year guarantee as the rest. I'm looking at a brand new boot like the ones I like but in brown. I decide to buy them. So here goes another 220 dollars. As he rung me up. A asked if they still oil boots. He said yes. He told me that I can bring them every month and get them oiled. For free. They also give you laces when the originals go bad. So its not a bad trade. This store might not be big but it gives you big customer service. Something most places don't know anything about. read more

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I've been coming here for my husbands work boots the staff is friendly. They are also very patient as work boots have to be comfortable for a man to be in all day! Some boots run bigger than your size depending on the boot some can be smaller than your regular size and they offer additional add ins to the boots like getting that rubber protector thing in the front of the boot. They can be pretty pricey but it's worth it! read more

Great staff very knowledgeable of their products, very helpful and guided me in the right direction as what I was seeking was not in stock. Shopped there 2 years ago with my daughter and they still provide world class service. Will definitely be back. Thank you Jesus Villegas and Angel Roman. read more

This was the worst service I've ever received at a shoe store. I was simply looking for some shoe laces and the sales person wouldn't ever measure the length of my laces to determine what length they were in order to get the correct size. Pure laziness and I will "never return or recommend" them to anyone. read more

I went to this store after moving to the area 2 years ago and and it deserves a 0 star review. I respect other reviewer's negative comments, and will concede that my experience began and ended as a zero-star set of frustrations. At first, we met unexpected and insulting resistance from their Customer Sales person (Sam) both through the store and over the phone.After doing business with Red Wing Shoes for over 25 years, I know them very well. From the moment I stepped into this store with no customers inside, and waiting for over 10 minutes for Sam to ask if I needed help, I knew this was not the type of service I grew up with. I started by explaining that they no longer make the boot that I wear, that I purchased the last "in store" pair from the Miami, Florida location, and that they do have plenty left in the warehouses in Red Wing, Minnesota. Sam stated that he had never seen my boot and that I should pick something off his shelf. I explained that the boot is the best I've ever worn and that I will continue to wear them until there are none left. So, he did a boot search and said there's none left in stores. I already told him this and had to walk him through the process of getting them from the warehouse. After purchasing 3 of these $366 boots, I was busy with work so I sent my girlfriend down with a defective pair that was under warranty and Sam lied to my girlfriend, telling her that there are none left, not knowing I called the warehouse and was told they have over 30 pairs left the day before. Angry after lying and giving my girlfriend the run around, trying to replace a pair of defective $366 boots, and Sam denying our claim because they were "out of warranty with none left". I ended up kicking my boots across the store, never to return. I went straight down to the Santa Ana store and was greeted at the door by 2 friendly employees. I was in and out of Santa Ana Red Wing Store in less than 10 minutes with the boots I love. Do yourself a favor and don't ever shop at the store in Orange, California. read more

Red Wing - Boot 4495 - Shoe Stores Near Me - Orange, California

In an era of customer service it unfortunate to see a big name company start to lose this from their employees... it had been a while since I got my boots oiled so since I had to go in to get some gift cards for Christmas I knew it would be the perfect time. When my boots came back I looked at them and told the rep "what happened w the laces" he then rolled his eyes and went back and got me a set of laces... i guess the rep was fighting a cold so i told him "wow your that sick that you can't change my laces?" His response... "We don't do that"... no problem... i laced up my boots and i was out... i made sure to tell the rep feel better... it's the small things that keep customers coming back... sorry to see this from Red Wing Boots... read more

Doesn't run off the vagrants who camp out on the handicap ramp. Some lady was peeing off of it and the guy in the shop wouldn't call the cops because he "didn't want to bother her". So this is what it has come to, you don't want to bother the woman peeing in front of your store but it's ok for your customers to be forced to watch it and later walk through it?!? A few minutes later a woman walked right through this chicks pee. Great job guys, way to help promote the vagrant problem. read more

The product is good, I buy my boots there. the service is the worst, the person who is front this store or the cashier is too rude and the service he gives is terrible !. in particular I do not return to this store because it seems that they do you a favor when the one who is doing the favor is us the clients when going to buy. Not recommended this store should look for some other. read more

This was our first time going to Red Wing and Bryan made us feel very welcomed. He was very informative and helped us find the perfect pair of boots that met all of our needs. Will definitely be coming back here! read more

Good customer service specially by Jesus awesome place highly recommended. I am definitely going back to this store I'm so happy

I could have spent slightly less money to get my boots re-soled at a local cobbler, but they restored my beloved 1087's to better than new! I say better because they are way more comfortable than having to break in a new pair of boots. They installed a new welt, sole and laces, then oiled the crap out of them, literally! Very happy I chose to have them do it over a generic vibram sole. read more

Red Wing - Shoe Stores Near Me - Orange, California

Terrible service! Manager was a jerk. I have feet problems so I need a custom order. Manager wouldn't even work with me. Red Wing Fontana hooked me up. I'll be sending the people I work with to the Fontana store. read more

Costumer service here sucks! There were 3 customers looking for shoes and only one salesman helping out.. the skinny guy behind the cashier looked like he was pretending to work. He was laughing to himself. Even with all of us asking for shoes he wouldn't budge from behind the counter. Not even make eye contact with us. Also hardly anything was in stock. They advertising as being made in USA but inside the shoe says made in Vietnam. Go to Boot Barn down the street read more

very rude sales people and manager. bad vibes there. wont ever go back there. prefer the long beach store. they are friendly and helpful there. read more

It's always been a pain for maybe 15 plus years to have to buy and find different work boots every 6 months to a year. Got a recommendation to come here a few years ago and I have never looked anywhere else. The customer service and friendliness is amazing here and everything about the boots are on point. From the fitting to free laces and oil etc... I always recommend everyone I know to come on in here read more

Red Wing - Oiled up, new laces and still going strong! - Shoe Stores Near Me - Orange, California

Buy wolverines for half the price. I Have had Red Wing boots for the last 5 years of my life, tried three 3 until I found the perfect match. Customer service was always the icing on top... that is until I came in to this store. Dude sipping on his soda in my face, I asked about resoling my boots which have been done already twice. All these guys full of crap, at first they said "nope" with no follow up to why not. Saying my soles are from China? Last í know red ring was 100% usa made. I played a trick question when I asked them for options of resole, they then said they can resole but with the general soles options with a fee of $110 and a turn around of 5 weeks!!!! 5 WEEKS!!!! Unbelievable lies, service was cold. I considered they assumed my boots were not red wings so that's why I got a cold start. Who knows. Mark my words. NEVER AGAIN WILL I BUY RED WINGS. going back to my safe place of WOLVERINES read more

the manager knows what to do when you walk in he is a great representation of what a Red wing salesman should be like ,great boots and service , I bought 2 of the same boots in 2 years after bad experience with another company ,this Red wing store was a great experience overall for me when they don't have it they don't have it but they will help located it , please understand the policies before you but and know what your buying remember to take care of your boots so that they may last if you don't its not the manufacturer's fault , Red wing will always remain a shining example of what a professional shoe store looks like specifically the Anaheim store read more

Love these boots and my husband is obsessed with his boots. I just went back after having them for a year and got them re soled for $89. Definitely an awesome product! read more

Red Wing work boots are the best, everyone should that. This review is about the guys in the store that helped me and other customers. I went in on a Saturday, these guys were very nice, professional and went above and beyond to take care of me and another customer in the store. I went back Monday to exchange for a half size bigger and again, these guys went above and beyond to make sure me and a couple other customers were taken care of. More stores should have employees like this. Top notch employees for sure!!! read more

I love my Red Wing Shoes. Why only 1 star you ask???? Because of their "repair" service. I cannot do without my shoes with their special inserts for work so when it came to get them repair I waited to go on vacation to get it done. I took them to Red Wing and they told me that it would take 2 weeks to repair. I thought it was a very long time for a simple repair but since I was on vacation I said ok with the conditions that if it can not be done by Friday (my last day of vacation) don't do it. After many assurances that it will get done on time I left on vacation. Come Friday and my shoes are NOT done. and because it was the weekend they couldn't get it done until Monday, come Monday they are not done and they couldn't fine them maybe Tuesday. Tuesday came and I was told that the machine was broken maybe Wednesday. I had enough so on Wednesday I went to the shop to get my shoes back but I had to drive to the Santa Ana location where they had them. I come to find out they don't even their own repairs... They farm them out to other people. What really bothers me are all the broken promises and delays specially if they are NOT DOING THEIR OWN REPAIRS. Jesse should be reprimanded for misleading his costumers and for all the lies. read more

Disappointed with the customer service here. My husband had heard great things about Red Wing, and was looking forward to getting his feet measured as they normally do at red wing. I'm sure other stores are great, but unfortunately we had terrible customer service at this location. No one greeted us as we walked in, or asked if they could help us find anything. The two men at the desk just looked at us and kept doing what they were doing. When we approached them about trying on shoes and getting my husband's feet measured they just said oh yeah in a minute and kept talking. In the end, the store didn't have his size of shoes he wanted and the men told us to get the shoes at another location. And then proceeded to explain to us to come back that location to get his shoes shined and buy new soles. Long story short, if you're looking to waste 30 minutes of your time, this is the location for you. read more

Set outside for 15 minutes before they open with my boots he just sat there waited and watched me and then decided to tell me that they don't clean any boots only oil but every other store clean them because orange county is independently owned copped an attitude told me that they only have one type of lease also instead of at least checking into it read more

Jesse was great!! It's been about 2 weeks with my new shoes and I love them. They hurt at first but now it's like walking on air. Couldn't be happy. Red wing lifer now!! Thank you! read more

I went into the Orange Red Wing Store on Katella Ave to shop for a new pair of boots. Since I wear a wide width, finding boots that fit can be difficult. Like usual, after realizing they didn't have my choice of boot available, I broadened my options by asking what they had in stock for my size (10 EE). They didn't have any but could order them but would take between 3 and 5 weeks to arrive. I didn't buy from the store but came home, where I went online and was able to order them directly from Red Wing Shoes. 6 days later, my boots arrived. I would prefer to buy from a store but this is ridiculous that this store can't order and get my boots in the same time that I could buying them online from Red Wing. read more