Brandon at JetBrite Car Wash did a great job helping me resolve an issue. He was polite, prompt, professional, and made sure everything was taken care of quickly. I really appreciated his excellent customer service and would highly recommend him! read more

Absolutely disgusting experience at Jet Brite Car Wash in Bolingbrook. I went there simply because I wanted to CANCEL my membership. Instead of being treated with basic respect, I was treated disrespectfully because I was having difficulty speaking English. The way I was spoken to and treated made me feel discriminated against because of my race, language, and background. Not being fluent in English does NOT make me stupid, inferior, or someone who deserves to be talked down to. I was a paying customer trying to handle a simple membership cancellation. There was absolutely no reason for the attitude, disrespect, or humiliation I experienced. If your business takes people's money, then your employees should be able to treat those same customers with dignity when they decide to cancel. You don't get to treat people like garbage simply because they have difficulty communicating in English. Management needs to seriously address how customers who speak limited English are being treated at this location. I hope corporate understands that this type of behavior can have serious consequences for a business's reputation. I will NEVER recommend Jet Brite Car Wash in Bolingbrook to anyone. I came in to cancel a membership and left feeling disrespected and discriminated against. That's not customer service. That's unacceptable. read more

It gets better. Picture this. You're at an automatic car wash. Waiting in line to pay at the kiosk. You've got everything planned out. You'll put the car in park, insert your credit card, select your wash and wait for the gate to lift so you can pull forward into the wash. Truly a modern marvel of efficiency. Nope. An employee will approach you before the kiosk. Ask what service you'd like and select it for you on his tablet. Then take your credit card. You say to yourself the kiosk must be malfunctioning. Double nope. Now he needs your phone number. At a car wash? Yep. Why? You'll never guess...so they can text you a code that you still have to stop at the kiosk to scan before you can enter the wash. I don't think even the US government could create this level of inefficient nonsense. read more

Had $15 car wash for a filthy 1999 Honda Accord. Wash and wax was a fine job. Tire coating worked great. Car looks like new. Will be back. Only thing is that the deep pothole upon exit needs to be filled or repaired. read more

Should have read the reviews. I paid $20 for the full wash. No one cleaned my rims and tires. They rushed the cars through. I was not even sure I got what I. Paid for with the rest of the service. Had to get back to work. No time to complain. I thought about a membership cus it's 50% off for newbies. But I see not worth it. I will never again use. No thank you read more

The blower ripped the molding off the front windshield and their customer service is worse than the wash! The worker wanted me to come back the next day to get the molding, and of course they are not "responsible " read more

Or how about wanting a car wash - going thru the hassle like Jason Y but getting charged every month for a monthly pass you never wanted. We are out $30 a month since Nov....our fault for not double checking credit card bill - but Vic's is right down the street - think that might work better. read more

Terrible customer service they tricked you in the upgrading a package and try to lock you in

I have the unlimited wash on 2 cars. Which I'm considering canceling for the following reason: pointless express lane!!!! The plate reader only works 50% of the time , when it doesn't work the employee has to come out and manually enter the license plate. I'm sure the ownership is aware of this but the issue hasn't been resolved for over a year... The overall wash is better than most of this type , however be aware your car WILL get scratched (not just swirls) and you'll need to get annual paint corrections at a detail shop if this bothers you. read more

Jet Brite Car Wash - Scratch car 1 - Car Wash Near Me - Bolingbrook, Illinois

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Definitely had issues with this company However they were resolved and I am completely satisfied. I might come back to this company in the future .. read more

I had a car wash at Jet Brite on February 16. Unfortunately, I found a big damage on my tire and small and large scratches on all my four wheel covers right after the car wash. After contacting their management office, I got no solution or any advice. For my car's safety reasons, I emailed them to cancel my membership in March, but they still charged me membership fee on the next day and they did that again for the following month. So I have to provide all the proofs for the bank to take my money back. This case made me feel unsafe for all the commercial car wash. I don't know if there's someplace where people can wash cars manually. read more

Jet Brite Car Wash - Tire - Car Wash Near Me - Bolingbrook, Illinois

My car was scratched by the car wash and added scuff marks. Do not use this car wash. They will not help you in any way. The manager said they will not do anything. I am here and the manager said good luck as this is owned be a large corporation and will not do anything. Jack is the manager read more

Jet Brite Car Wash - Car Wash Near Me - Bolingbrook, Illinois

Power went out halfway through my wash. Had to drive out of the car wash with my car still soaked in soap and water. Did not get a refund for my wash and was not provided anything to at least wipe down the vehicle. not worth spending money if service has not been provided. read more

I seen my car was they not properly clean I asked managers they told rood answer I seen lots people complain but not properly management just took money read more

I'm going to start this review by saying i've attempted several times to get this resolved by Jet Brite and jet brite staff no solution offered other then they will not pay for the damage the wash as caused and its up to me. I've been a member with jet bright for a while now and i've never had a problem until three weeks ago on 8/3/2023 @6pm i go to get a normal car wash and then in the middle of the wash one of the waving brushes nocks my driver side mirror lose i pull out of the wash and go to make a turn and notice its getting ready to fall off. I turn back around into the wash and report it they had me fill out a claim ask me for information make model of car miles copy of licnese and insurance they even take pictures of the damage and then tells me some one will contact me. The staff then says they've had this problem before and some time the person may not get contacted right away. So i waited a week past so i call with no return call then i wait another two weeks and finally to call again and leave and angery voicemail and then finally one of the staff calls me back just to tell me there is likely nothing they can do to fix the mirror and that they will contact there manger a MR Nick Dalesandro . Now mind you on jet brites website they have this statement highlighted: Jet Brite's Repair Policy: Should your vehicle suffer damage directly caused by our equipment while your vehicle is being washed, so long as the damage does not involve a prior condition of your vehicle or is caused by another customer's actions; we will provide you a reputable auto body shop to have an estimate prepared and for repair of your damage. Should you choose to obtain an estimate or repairs from a different body shop, Jet Brite reserves the right to reimburse you for the reasonable costs of your repairs. Which lets me know they have a process in place to get the damage the wash caused repaired so to me basically it was a manager decision not have my vehicle repaired. I asked him to look at the footage before my car went into the wash and when it came out you can see the damage was done in the wash and yet still he refuses to do the right thing and repair the damage. Now if i was told this right away before i started using the wash that this policy on Jet Brits web sight is at will i may have made a better decision to get my car washed else where. WASHERS be warned they do not stand by the Jet Brite Repair Policy listed on there site and they will not repair your vehicle if the wash damages it!!! Total Scam i only wish they could have done better by a long term customer they will be losing my membership and my families business for life. If you look at the image below you will see the mirror was not damaged it was actually hit by the larger wash brush's and dislodged from the side view mirror holder I wish i could give 0 stars read more

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I had a fantastic experience at Jet Brite! They have $3 car washes that are just hard to beat. I gave this place a try because my suv was needed some serious washing after how the roads have been from the weather. This spot was popular as you could tell with the three lines of cars. Luckily, from about 15 cars away in my line, it only took about 10-15 minutes to get through the line. They even had a staff member handing out complimentary microfiber cloths to people in line for inside our car - how awesome is that?! I selected the classic $3 car wash because let's be real, more snow is probably on its way. They did have some nice upgrade options available and I'll probably get the wax option when the weather is nicer. All of the car lines were well organized and they had three machines that were so easy to use. They even had an associate at the beginning of where you enter for the actual wash helping to guide you on the tracks. Overall, I am really pleased with the experience and I'll definitely be back when I'm in this area again. Two thumbs up! read more

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Came here for a quick vacuum and wash. The side panel of my car popped off after my wash which I only noticed once I started driving and could hear it. I was not pleased, as when I went to tell someone about it I couldn't find a manager that worked there. Definitely, however, would recommend the free vacuuming. Whenever I need to clean my car you can't go wrong and there is no line for a spot. The vacuums are strong enough to pick up everything and long enough to get into every cranny. Highly recommend! read more

$3 exterior is the ground floor. Lots of options and a huge vacuum section. Self served. First time seeing a pre service section at one of these type of car washes. It was well organized and seemed pretty well kept. read more

Jet Brite Car Wash - Pre wash section before entering the pay zone - Car Wash Near Me - Bolingbrook, Illinois

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WARNING!!!!STAY AWAY !!! If you have a small/ low car be careful going to this carwash. My car was damaged by the this washer. Once they saw the damage going to the car wash no one came up to me and try to make the report I had to go asked them to make the report. I saw the employees looking at the damage the machine caused .I was not allow to see the video. It's apparently it's not the first time. This is unacceptable they send me a lousy 7 word text denying that it was not their fault. This not the first time I go to a car wash. There are better and safer car washers in the area. Please if you can avoid this place do it!! Unprofessional from their part at least send me the footage of that day and a detail explanation. Unprofessional!!!!! No way this would of happened in another car wash!! Here is a link from another damaged car -Check out this Yelp review for Jet Brite Car Wash! https://yelp.to/zSDl1v10-A Update: no help at all. Bad customer service his comments are not helpful. Acting like they will help. It's better to avoid this car washers if you car is low. read more

I went to this car wash just after 7 AM today. There was no line which was great. The problem happened at the end of wash when my car came out. I noticed the plastic piece on my driver side mirror was missing. I swing around towards the little office area by the vacuums to let the guy who waved you onto the conveyor to please stop the conveyor to make sure no one's car gets scratched because there's a plastic part from my mirror missing and I didn't want it damaging anyone's car. He hollered at me told me he will not stop the conveyor. If I have a problem go inside. I talk to someone inside they still did not stop the conveyor. Cars were still being pulled through. The guy came out with my plastic cover and just said here you go. When I asked how come you will not stop the conveyor to prevent any cars from getting damaged? He says oh no it won't damage anyone's car it just fall to the ground. He didn't even say he's sorry and will not fill out a damage report. They only care about money and not your car. I am very disappointed in this business.. read more

These guys are sneaky; I already canceled my membership and was given the last date. Then it automatically renewed on the supposedly last date, I was told. Don't trust their renewal policy cause this has happened twice to me. read more

Finally has a separate entrance for monthly was members. Makes the line so much quicker. Great wash for a great value and close to home.

I love this idea. A three dollar car wash is the best deal you can get. I'll wash my car every week for three dollars. This car wash is great in every aspects the location, the price, and the quality. There's usually no long lines, although if it's the firs warm day in a stretch then you might see a line, but they go quick. I've never waited longer than 5 minutes. The best part that I love is the free vacuums. These are actually high power vacuums with long hoses. And you don't run out of time which is awesome. I once upgraded to the 6 dollar wash and it was not much noticeable difference so I will stay with the three dollar. The only thing is that it's tough to enter into the car wash. I really wish there were more jet Brite washes in the Chicagoland area. In the meantime, I'll be coming here. read more

Jet Brite Car Wash - Free vacuum station - Car Wash Near Me - Bolingbrook, Illinois

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Close to home and with being a member I'm in and out within minutes. Someone is always around to help and answer any questions.

We signed up for the unlimited pass for the $7.99 wash. What we got was the $3.99 wash. Like it was just rinsing the car off. We actually bought the unlimited wash for two vehicles. We tried different locations to see if it may have been the location but nope, it was very location. DO NOT GET THE UNLIMITED WASH UNLESS YOU PAY FOR THE ONE THAT IS PRICED ABOVE WHAT YOU WANT. read more

I might cancel my membership. I barely get to use it due to the lines. Jet Brite should really consider creating a members-only lane. That would help attract and keep members. read more

Just went for a vacuum and they worked amazing! Very good clean and the have trash cans all around so, easy to clean the inside of your vehicle. read more

Longest line for a car wash I've ever seen. They have two entrances that merge making it slower for those who began at the end of the line. There was an employee directing cars making it more efficient. But it's a car wash. It gets the job done and it's a good facility. Plenty of free vacuums and trash cans. read more

Jet Brite Car Wash - Prime time, apparently! - Car Wash Near Me - Bolingbrook, Illinois

If you're looking for a quick, decent car wash to clean the outside of your car, this place is great. It has three different pricing levels (ranging from $3 to $12) that offer varying levels of services for the machine wash. It also offers free vacuums for cleaning out the inside of your car. It has an expansive lot with three different lanes to purchase washes (but only one lane for the wash itself). That being said, from what I've seen there are no services to clean the inside of your car except for using the free vacuums. I've been customer of Vic's close by for over a year now, but I think I'm going to switch to Jet Brite for external washes and only go to Vic's when I want the inside done, as they still do a great job there. But it's tough to beat Jet Brite for what you get with the price if you're looking for just an external wash. read more

This is the absolute BEST place to get a car wash. It is inexpensive, clean, friendly, well maintained and you will not be disappointed by the wash you receive. I go to the Boughton location all of the time. Never been disappointed. Can't wait for their 2nd location on Weber and Veterans to open soon !!' read more

I've gone here several times since it opened last year and have enjoyed every visit. I see a lot of other reviews on here saying the line is long or the employees are "awful," but I've honestly never experienced either of those things! My first visit here was their opening weekend, where they offered free washes for three days straight, and there was a bit of a line, but including the wait time, I think my experience lasted a whole 10 minutes. The prices are extremely fair, which is why I'm sure during peak hours there are long lines, but my advice if you don't fancy long lines is to visit after 8pm or during the day, if possible. The staff -- who you really don't interact with much, anyway, since it's a car wash -- have been helpful when they've needed to be, from what I can see. For example, today I pulled in and saw there was a little backup because one car didn't pull into the wash, and a staff member came out and just waved the other car around. They've always been kind, even when I forgot to put my car in neutral one of the 5-8 times I've been here. If you want a quick in-and-out experience at a fair price, I'd recommend Jet Brite. It stinks that there are so many negative reviews, but I've honestly never experienced anything less than what I expected, so I don't think it'd hurt to give it a try! read more

HORRIBLE PEOPLE WORK HERE! The worker guy tells my mom to puts the car in neutral, which my mom does and then my mom turns to her right to talk to my sister and then 10 seconds later the guy pounds on my mom's window and tells her to lower it and yells "Are you trying to kill me". My mom was confused because the car was in neutral and normally the rollers push the car from there. However, the guy then used explicit language towards my mother and my mom rightfully tells him to "shut up". Even if this was my mom's fault, that dude was really rude. My sister called the car wash to speak to a manager or owner to tell them what happened but no one picked up. My family won't be returning here and I will not recommend this place to anyone. Go to Vic's car wash down the street. read more

Very professional and orderly carwash,employees there always willing to help and the carwash lines are usually short,still have cheap washes and clean overall,definitely recommend JetBrite read more

Been through this wash a dozen times with my pick up. Today they won't allow me through because they see the ladder in my bed. It's been in there everytime. Ridiculous read more

Jet Brite gives an amazing exterior wash for only $3, and that is my go-to. I did treat myself to the top-shelf exterior wash once, but in my opinion, it wasn't necessary. I believe that outside of a good undercarriage blast, most options are gratuitous. Try to avoid the rush on sunny days, especially Saturdays. If you can swing it in the middle of a weekday, you'll be in and out in no time. read more

I have to say it worth the 12$ i pay to get my card washed at least twice a month. I like how they open at 7am. There have been times when , I drive thru right before going to work . Then again there have been times when they are having issues with their drive thru oh well!!! read more

Went through the car wash and now they re is a scratch on my new car that is literally only 2 months old not very happy at all.

I have gone several times, always get the upgraded wash and no issues. Until last visit. I got out of car to vacuum and noticed large rub marks on my driver door, immediately had an employee look at and take pictures. Fill out form of damage.....and NEVER heard back from anyone. Called today, 3 weeks later, to be told it had to be something on my car and my issue. Um - ok. Could've apologized and offered to buff/clay; but no, wants to say it was there or something I did. Bunch of unconcerned employees with attitude. Pay the money to take your car elsewhere. read more

Jet Brite Car Wash - Car Wash Near Me - Bolingbrook, Illinois

I got a new VW Beetle a few months ago, paid $12 yesterday for a wash, came out of it with the roof of my car all scratched to hell. This is unacceptable. And worse part is the company will do nothing about it because they claim to not be held responsible for any damage. Do yourself a favor, if you love your car enough to keep it looking nice and clean, get it hand washed. I am beyond pissed off. read more

Jet Brite Car Wash - Scratches were not there prior to going through the car wash - Car Wash Near Me - Bolingbrook, Illinois

The washers had stopped on the onside when my car was being washed. I honked because I was at a complete stop. I solicit there frequently and know the process. I had a female employee/management come to my car hollering at me!?!? Your employee/management needs attitude and customer service training. I will tell family and friends not to solicit location in Bolingbrook, IL. If you need a nice pleasant, inexpensive car wash without employee attitude; I would recommend Fullers Car Wash. #DON'TNEEDDRAMATOGETMYCARWASHED# read more