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    JetBlue

    2.5 (210 reviews)

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    Mike F.

    I have to ding JetBlue after my latest experience with them. This was my third time flying with them and the first couple of times were 4-5 star experiences. This time was a lot closer to a 2-3 star experience. (+) I love the Tvs in the headstands for domestic flights. This is seriously HUGE. Being able to watch Direct TV and Movies (plus games and music) makes it so much easier to distract yourself to make the flight go by faster! (+) Planes were pretty clean and the seats are slightly wider than average. Every inch of seat is precious real estate when you fly in economy like I do. lol (+) Complimentary snacks and drinks are much appreciated. (-) Before Covid, airlines would reasonably try to allow travel companions to sit next to each other. Not anymore it seems. My travel partner and myself were assigned two middle seats in separate rows. How much would it cost to sit together? $147 each. That's $294 additional just to sit next to my travel partner, whose ticket I booked at the same time as mine. That feel pretty dirty. It just wasn't worth the extra $300 when that could be used towards the trip itself. We got through it just fine, but what used to be the standard now costs a pretty penny as an upgrade. It was just real off putting. (-) Flight out was 45 minutes late, fwiw. (-) Carry on bags are $65 each. Yes. You read that right... $65 freaking dollars for a carry on. Yikes! That's ridiculous. 1 large, checked bag for the whole trip was worlds cheaper than 2 back packs. Makes a whole lot of sense. For the right price I would use JetBlue again, but their reputation has been severely diminished by this last experience. 3 stars. Ok.

    Going home back to NYC
    Keittisha W.

    I need to get my game up because Mosiac here I come. The leg room was cute, but the individual seating is where I need to be. We landed safely but had some turbulence.

    First row and no food trays or cup holders
    Michelle W.

    I recently upgraded my credit card to receive more perks with JetBlue. I'm starting to think that was a mistake. I expected more fro jetblue at least customer service. Both of my flights delayed to Vegas as was told the airport was closed, hard for me to believe Las Vegas closed their airports, the. Was told waiting on another pilot, which is it. On the way home was the worse. Sandra I believe was her name. She told me that I needed to put my small personal purse up in the cabin but my daughter could keep hers. Make it make sense. She was very aggressive, borderline rude. She spoke to some of us on the plane as if we were kids, her kids! I had to bite my tongue. I was not about to debate with her as I wanted to get home, so I obliged. Employees should be well versed in being culturally diverse, and have some grace! This flight, no snacks no water due to "turbulence". I paid extra for the front row, seat a1 and a2, the restroom up front was broke!!!! Couldn't even use it. We had to walk all the way to the back! Just a poor service experience and I also thought by upgrading my seats the comfort level would go up some but the seats were extremely uncomfortable and thank god it was only a 45 minute flight. No table tray or drink holders in the first row. The second row was also a extra fee upgrade and to be honest the leg room seemed the same as the regular seats.

    John G.

    JetBlue's flight computations have me worried. Flight was late, and the exit row seats are like something out of Con Air.

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    7 years ago

    Amazing service. Nanea saved my weekend for me. Really understanding and truly listens to his customers. Get this guy a promo!

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    7 years ago

    Horrible. May as well be spirit airlines. Pregnant and need to lift your own bag???

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    Jetblue is always consistent in its excellent service, on-time cheap flights, and relatively smooth flights.

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    9 years ago

    Jet blue refuses to let us on our flight, they are one of the worst carriers I've seen. I will never use JetBlue again

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    8 years ago

    Wtf 5 hour delay. I bought this ticket so I wouldn't have this wait. This is bullshit

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    Page 3 of 6

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    Review Highlights - JetBlue

    Great service, big seats, an abundance of legroom, real edible snacks, free checked bag, and a gracious crew.

    Mentioned in 5 reviews

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    Spirit Airlines - No screens for entertainment

    Spirit Airlines

    1.4(1.9k reviews)
    0.8 miSoutheast

    Hey y'all! I had a…read morevoucher of $160 I used and paid an additional $145 for the current flight I'm on. I've taken spirit a handful of times, never had a big issue. If I ever have a flight issue I just complain and usually the airline assesses my claim and gifts me a voucher in return. Tonight I'm on an overnight flight to the east coast and it has 1 layover! Flight was delayed by an hour or so. Thank GOD it wasn't delayed by 1 day like my last flight I took in October 2025. They do gift us hotel voucher and Lyft credit as well as a full refund if we need it... It was a hassle tho. I had to cancel business trip due to that delay. The pilot was stuck somewhere and we only could on the flight the next day. I was so exhausted because they had us wait for about 5-6 hours for the pilot to never show.. Otherwise, smooth flights. Just make sure to take ur snacks and drink with you, otherwise I don't have many complaints of this airline. Always know their terms, which aren't as nice as southwest, but similar to frontier. Usually flights can be super cheap like $66 as a low flight price... probably even less expensive if you book downstairs in the airport otherwise this flight was kinda pricy for spirit! I got a window seat tho! Downloaded some Netflix movies, and or I will just sleep through! Said my prayer and were about to take off LATE! Anyways once we're in the air, it's overrrrrrr, we're almost there! NOW, what I think airlines should improve, is the way we all exit the airplane. They don't give instructions. We all just get up and leave but orchestrating that at times can be messy. Passengers get so mad if you try to get off the plane before them! Like, I mean, not everyone has a carry on, so we can just walk past the ppl who need extra time to gather their bags! I wish they had 2 exits or 3 exits! That's the next level of airplane experiences, I think they need to build airplanes with a nice exit system. WWW.SPIRITWIFI.COM (A way to see the flight coverage while on the flight)

    STOP DO NOT BOOK I…read moredo not recommend using Spirit airlines!!!!!!!!!!!!!!!!!!!!!!!! They are cheaper for a reason. I booked Ticket 2 days ago for a future trip. I had to cancel my trip but asked for a credit to use for a future flight. They do not honor credits or full refunds on tickets less than 250. I was charged 100% for my cancellation meaning all my money I paid 2 days ago was taken with no consideration or courtesy's of a credit for future flights to keep us as a customer. I escalated the call to a supervisor only to be told I would have needed to call with 24 hours from my original booking to be given any consideration. Supervisor Judy 361534 employee number. Explained our daughter college athlete was going to surgery and we needed to cancel as we need to go sooner. They have medical exceptions but you must provide documents and if they approve only then would you receive a credit. In my spare time recovering our daughter will we play this game. Btw the airline has 18 days before our flight was booked plenty of time to just issue credit to be used in the future. We were told no. This is not customer service this is robbery. Needless to say my family will no longer fly this airline which we had used in the past. We fly 5 adults each month often.

    Photos
    Spirit Airlines - No leg room for 5'0" tall people

    No leg room for 5'0" tall people

    Spirit Airlines
    Spirit Airlines - My knees during the flight back

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    My knees during the flight back

    Southwest Airlines - can't say no to free drinks

    Southwest Airlines

    2.8(1k reviews)
    0.7 miSoutheast

    To speak with live person at Southwest Airlines call +1 877 818 0389 (US) for '24/7 customer…read moreservice' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. **Effortless Booking & Clear Travel Setup** I chose Copa Airlines primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Copa Airlines offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Copa Airlines customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Copa Airlines provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Copa Airlines again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Delta Air Lines, Southwest Airlines, Alaska Airlines, Latam Airlines, Wizz Air, Priceline, Air France, Lufthansa, Copa Airlines and American Airlines to determine which carrier offers the best overall value and

    The official main 24/7 "customer service number" for Southwest Airlines is ++1 877 818 0389™ or ++1…read more877 818 0389™, ensuring smooth and hassle-free assistance for new bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Photos
    Southwest Airlines - I see upgraded seats since the free-seating days

    I see upgraded seats since the free-seating days

    Southwest Airlines - Flying into Vegas at night..

    Flying into Vegas at night..

    Southwest Airlines - Yes, that's MY luggage. The one with the spam musubi tag!! Lol

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    Yes, that's MY luggage. The one with the spam musubi tag!! Lol

    Delta Air Lines - D' Delta Skypriorty line 1-13 - 2024 Sat

    Delta Air Lines

    2.2(273 reviews)
    0.9 miSoutheast

    I originally had tickets on American Airlines (HNL - LAS) and was sitting in my office (on the…read moreevening of May 21) waiting to go to the airport when I received an email message from American Airlines. My 10:14pm flight was canceled and rescheduled to 1pm on May 22. The notice said I would miss my connection to Las Vegas. I found out the earliest I could get to Las Vegas would be 8:37am on May 23. This would leave me almost no margin of error should there be any additional delays, so I looked for other flights to Las Vegas from Honolulu. The only one I could find that got me to Las Vegas on Friday was Delta, via Seattle. I booked the flights at a cost of $3,528,80. American would not refund my money; I got a credit for future usage. Gee, thanks American. I went to the Delta Sky Club to relax before my flight to Seattle. This flight was on an Airbus A321Neo, with 2x2 seating in First Class. I had seat 4D (window) and the seat pod is nice but, in their attempt to provide privacy from the passenger in the aisle (C) seat, there is a protruding divider that made it difficult to get in and out of my seat. Legroom was fine and the entertainment screen was large. Luckily, flight DL 440 went off without any problems, and I arrived in Seattle ahead of schedule. When I landed, I noticed that I didn't have a boarding pass for flight DL 2880; the app said to go to the gate for seat assignment. That's when I noticed that I was seated in coach for this flight. What? I killed three hours in the Delta Sky Club in Seattle, pondering what would happen next. I got to the gate and was assigned an aisle seat, row 33, seat C. That's the last row in the plane. What else could happen? I was seated next to two young ladies who had no idea who BTS was and across the aisle was a mother with a baby and a three-year-old child. Luckily, the baby was quiet during the (little over) two-hour flight. The toddler was well behaved, though I did have to pick up toys she kept throwing into the aisle. I ordered a gin & tonic, $11. At least I was in Vegas on Friday, was the worst behind me? On the day of departure, I got to the airport before 9am and spent time relaxing in the American Express Centurion Lounge. I like the AMEX lounge, but I often find it difficult to gain entry without having to wait outside for 20 or more minutes. It's too popular and needs to be expanded. This is true at several airports, not just Las Vegas. The flight to Seattle (DL 2922) was shorter than normal; we ended up sitting on the tarmac for 20 minutes until a gate opened up for us. Fortuitously, we "parked" at gate B2 and my flight to Honolulu was departing from gate B3. However, I had 1.5 hours to kill so I spent it in the Delta Sky Club around the corner. I went to the bar and wanted something more than a call drink, so I asked for a Hendrick gin & tonic. The bartender talked me into a double (better value) and it ended up costing me $18.76. Nothing is free anymore. My flight (DL 419) left on time and arrived in Honolulu early. I don't remember much about the flight as I was asleep during much of it. In summary, I think the domestic airlines should call first class on single aisle aircraft what it is, business class, and re-price accordingly. American and Delta seem to be doing this, with Flagship First on American and Delta One. These offer lie-flat seats on wide body aircraft and come close to international business class. The issue for me is I can fly cheaper in international business class for less than domestic first class and get superior service. Domestic carriers had better step up their game.

    Delta failed to live up to its promise of being one of the best customer service airlines in the…read moreUSA. They treated us very poorly during our last trip to Orlando. When we were ready to return to Las Vegas, they canceled our flight three times. Twice, they promised to refund all our expenses if we kept our receipts. We spent more than 60 hours trying to contact them, and when we finally did, they assured us that our expenses would be reimbursed. However, a week later, we received an email stating that we would only be refunded for the original return flight--nothing more. They didn't care that they made us drive to Tampa to catch a rebooked flight to Las Vegas. Then they canceled that reservation as well, leaving us stranded in the Tampa airport with our kids. To make matters worse, our bags had already been sent to Las Vegas 48 hours earlier without our consent or any notification. Our medications and essential items were in those bags, leaving us without basic necessities while we searched for a way to return home. It was a complete nightmare, and they showed no concern for our situation. We asked airport agents for help, but no one was willing to assist us. Finally, after more than 50 hours, we were able to get tickets with Southwest. Of course, we had to cover all expenses ourselves: a rental car to Tampa, a hotel stay, meals, and even basic clothing to replace what we didn't have. This was a complete disaster. Please think twice before booking with Delta--they do not care about their customers. We are now filing a formal complaint with the DOT, and if necessary, we will pursue legal action.

    Photos
    Delta Air Lines - That said, Lufthansa Airlines' main primary customer service (toll-free) number is 1-866-286-*0572* or +1 (866) 286-0572, with 24/7 support

    That said, Lufthansa Airlines' main primary customer service (toll-free) number is 1-866-286-*0572* or +1 (866) 286-0572, with 24/7 support

    Delta Air Lines - D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    D' by row 26 delta flt attendant seat by lav Tuesday 1-30-24

    Delta Air Lines - Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

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    Las Vegas strip was outstanding. The airport, no so much. At least that was my personal experience

    Allegiant Air - Las Vegas  Fresno 9/12/2025

    Allegiant Air

    1.5(1.6k reviews)
    0.7 miSoutheast

    ​​To connect with someone at Allegiant Air by phone for reservations and general inquiries, call 1…read more(877) 906-7691. This 24/7 toll-free customer support line provides real-time help with flight bookings, group booking, rebooking, reservation changes, cancellations, refund requests, and general travel inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    ​​To connect with someone at Allegiant Air by phone for reservations and general inquiries, call 1…read more(877) 906-7691. This 24/7 toll-free customer support line provides real-time help with flight bookings, group booking, rebooking, reservation changes, cancellations, refund requests, and general travel inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    Photos
    Allegiant Air
    Allegiant Air
    Allegiant Air

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    Frontier Airlines - Zero leg room

    Frontier Airlines

    1.4(796 reviews)
    0.6 miSoutheast

    What the heck!???! I…read moreflew Frontier many years ago and thought it was okay with some caveat. This is my second time flying Frontier Airlines and now I know why. First off, they penny pinch you for EVERYTHING!!! They only allow a personal item no bigger than 18" and it must fit in the measure thing they have at the gates prior to boarding the aircraft. However, I was surprised there was leg room at my seat. I fall asleep very easily on flights so I was knocked out as soon as I got comfortable. My short flight from LAS to LAX was scheduled from 7:45a-9:03a. The passengers were inside and the aircraft was ready to go, but somehow we were on the tarmac 45 minutes after our scheduled departure. Oddly enough, we landed about 30 minutes after our scheduled arrival time. Some people on my flight had a connection to HOU and we were asked to stay seated so the passengers can get their flight. I would hate to be them. The staff referred to the passengers as customers and it didn't sound very welcoming. Since the flight is short there is no service. Also, something to consider time-wise while flying Frontier via LAX is that you will have to take ground transportation to get to/from terminal 1 where you will pick up your checked bags.

    I should have listened to other Yelpers I trust on here, like Ralphus, before ever booking with…read moreFrontier Airlines. Had I read those reviews first, I would have saved myself from one of the most frustrating and embarrassing travel experiences I've had in years. I honestly didn't think there could be an airline worse than Southwest Airlines. I thought that was as close to bottom-of-the-barrel as it gets. I was wrong. Frontier somehow manages to go below that. This was my first time flying Frontier, Tampa to Denver, with a return back to Tampa. On the outbound flight, we boarded and then sat on the runway for 45 minutes, immediately putting us behind and causing connection issues for a lot of passengers. Many people missed their flights. Then, after finally taking off, we were told there was a medical emergency. A young man became seriously unwell, and the plane had to turn around and go back to Tampa. That alone pushed us to about an hour and a half late. During all of this, the cabin was freezing, and there was no water, no food, no Wi-Fi, nothing. You're just sitting there, uncomfortable and stuck. But the part that really crossed the line for me was the baggage situation. I specifically purchased the Frontier "Business" bundle because it stated two checked bags at 50 lbs each. Not 40. Fifty pounds each. That was the whole reason I paid for it. At the airport, the check-in clerk made me take 18 pounds out of my bags anyway and kept pushing me to get them closer to 40 lbs each. I'm standing there like... what exactly did I pay for? It made no sense. What that turned into was complete chaos. Nearly three-quarters of my belongings ended up out of my luggage and in my hands. I was walking through the airport carrying a loose, messy pile of clothing, trying to juggle everything while also dealing with a roller bag. I dropped things more than once. There was no way to hold it all together. It was awkward, stressful, and honestly ridiculous. And people noticed. Other travelers were watching me struggle, and you could see the sympathy on their faces. That part really got to me. It was embarrassing. You don't expect to be walking through an airport like that after paying for a bundle that was supposed to make things easier, not harder. That moment changed how I feel about traveling. I ended up getting rid of my roller bags during the trip and switching to duffel bags and a cart just so I never have to deal with something like that again. Travel used to be easy for me. I had a system that worked. Now every time I go near a baggage scale, I'm going to be wondering if I'm about to get thrown into another mess like that. I have a massive issue with how this was handled, and I'm not going to forget this experience anytime soon. At this point, Frontier is my airline of last resort. If no other airline can book my exact itinerary at the exact time I need, then maybe I'll fly Frontier... when hell freezes over. Frontier showed me the worst side of air travel, and I will go out of my way to avoid them going forward.

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    Frontier Airlines - Outdoor sign for drop-off

    Outdoor sign for drop-off

    Frontier Airlines - Premium  seats?

    Premium seats?

    Frontier Airlines - Premium  seats

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    Premium seats

    American Airlines - Pretty huh. That's what I was doing for 8 hours on the tarmac. Taking pictures while they finally remembered to fuel the plane.

    American Airlines

    1.6(352 reviews)
    0.1 miSoutheast

    This is the main ' Airlines customer service' (Toll Free) phone number: 1 (844) 323-7300. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    I booked first class tickets from Honolulu to Las Vegas on American Airlines because first class…read morewas sold out on Hawaiian, my preferred airline when flying to/from Vegas. Hawaiian offers non-stop service to Vegas; other airlines require a stop, sometimes illogical ones. Why not Southwest or Alaska? I do not like flying on single aisle aircraft, especially the Boeing 737 which is used almost exclusively by those airlines. Thus, my alternatives are American, Delta, and United. Unfortunately, the airlines have replaced wide body aircraft with single aisle variants to service West Coast to Hawaii routes. United still flies a 777 once a day but I couldn't make the itinerary work for a mid-morning arrival in Vegas, so I ended up with American, using Airbus A32x aircraft. The route was sub-optimal, a flight from Honolulu to Phoenix, a long layover, and an 11:49am arrival in Vegas. The return leg routed through Los Angeles. The fare was $2,828.69. I was in my office on the 21st, getting ready to head to the airport when I received a text and an email stating that my 10:14pm flight was postponed due to lack of flight crew and that I would miss my connection (from Phoenix to Las Vegas). The flight was rescheduled to depart at 1pm on the 22nd. If I took that flight, I wouldn't arrive in Las Vegas until Saturday morning, assuming I could get a seat on the first flight to Vegas from Phoenix ... Unacceptable, as I had planned events in Vegas on Friday. So, I scanned the other airlines for tickets to Vegas and purchased tickets on Delta, routing through Seattle, for $3,528.80, then canceled my tickets on American. My new flight left Honolulu at 10:35pm and arrived in Vegas at 2:26pm. Okay, I'd miss two events, but I'd be in Vegas on Friday. More on Delta in a separate write-up. My issue with American is that I didn't receive an apology, just an email stating they were pleased to offer me a credit for the amount I paid, $2,828.69. Nothing else. When Hawaiian delayed a flight by a day, I received a hotel room and a $300 credit. American, is this your idea of customer service? I've flown on American since the late 1970's but haven't recently. Now I remember why.

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    American Airlines
    American Airlines - Dried food or maybe blood in my business class pod

    Dried food or maybe blood in my business class pod

    American Airlines

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    Hawaiian Airlines

    Hawaiian Airlines

    2.6(118 reviews)
    0.9 miSoutheast

    Johanna Elliot is very helpful and was very patient helping not just us but everyone from that…read moreflight that came from Honolulu... I recommend you guys promote her to a supervisor because she is very well fit for the position... she made everything better. Hopefully next time only with Hawaiian air and I ran into her you guys should've promoted her by then.

    Oh my Gosh, didn't realize that I hadn't even written a review for this airline…read more This review is for 4.5 stars. Excellent Service. The flight attendants and the entire staff is top-notch. We used this Airline all eleven times. Located at Terminal 3 at Harry Reid International Airport in Las Vegas. Hubby and I have been to the islands of Hawaii, Oahu- ten times and Maui- for our honeymoon- once, a total of eleven times. Our son was really small, but he's been to Oahu twice. We went with my mother-in-law and her husband to Oahu once. And we also went with a couple of friends to Oahu once too. The first time, in 2004, we didn't know anything about it, we didn't use the Red Eye, so we missed on almost the entire first day because we arrived at 2 or 3 pm-ish. From the 2nd trip on, we always flew on the Red Eye. Always had a good meal, but it was late. Started using sleep aids so we missed out on those, but I think that rest was more important. Every flight attendant extended the Aloha Spirit to every visitor, they are all smiling, are all very nice, as well as very helpful. I think that one year we got a logo freebie bag, which we still use and have to this day. To date, I believe that these flight attendants have the best demeanor. The luggage policy was one bag checked for free, weight limit of 55 pounds, unless that has changed. But please do check the website. The website is user-friendly. You can book your trip using their site. You can also check your miles. On the Rewards Program, recently, the airline eliminated losing your miles. I currently have enough to book a one way flight for free. This would be the second time, that I earned this as a Rewards member. Hubby became a member after I did, but he lost his miles. Not so good.

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    Hawaiian Airlines - Mrs. Calloway Maggie and Grace

    Mrs. Calloway Maggie and Grace

    Hawaiian Airlines - The Strip

    The Strip

    Hawaiian Airlines - 1:55AM  |  LAS-HNL  |  FC Menu  |  04.15.24

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    1:55AM | LAS-HNL | FC Menu | 04.15.24

    JetBlue - airlines - Updated June 2026

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