Ordered from here at 9:20 PM, waited for the delivery and received it 35 minutes AFTER they closed (10:49PM).. wtf?!... This is absolutely RIDICULOUS. Who does that?! At least have the courtesy to call and tell us you're behind or cancel the order rather than having us wait for over an hour for a flipping pizza. When the pizza finally arrived, it was COLD, DRY and not NY style like we ordered. The pizza was definitely NOT worth what We will definitely NOT be back or order from this establishment EVER again! I have NEVER been so disappointed in a food place. Really sucks because they have really high reviews but how do you treat customers so poorly? UPDATE: The owner reached out to me and explained that because I ordered through Grub Hub, my experience was poor. He suggested to call and order directly through the store because Grub Hub drivers are usually late with their deliveries which is why our pizza was cold and dry upon arrival. read more

Jet's Pizza - Our cold, dry and overpriced pizza. - Pizza Near Me - Aurora, Colorado

Staff is rude and there were flies. Pizza was really geese. I will never order from here again. I also experienced racism. They grabbed all the white customers orders before mine. read more

Jet's Pizza - This place is so dirty the picture doesn't do it justice and the staff is rude. - Pizza Near Me - Aurora, Colorado

This place will make you wait for ever past your pickup time. (Like offer an hour) and then somehow give you cold pizza. Wtf is happening here. The business doesn't care about it's employees. And does not care about its customers. What a bummer. read more

Came in and picked up an order Saturday August 22 for a ton of stuff for my birthday dinner. These guys did such an amazing job with our large order In a short amount of time, I almost forgot a box and the manager I believe chased me down outside and brought it to me! The bbq chicken pizza is amazing. The feta bread and gluten free crust were also very good, appreciate the allergy friendly options for my youngest son it's so hard to find a good gluten free pizza. Thank you so much everyone! read more

For a chain pizza - they Rock. I remember when this was local to the Detroit area only - and although Detroit is still a huge hand-tossed Pie town unlike that loaf of bread serving, over rated neighbor to our west, most Detroiters love jets! We ordered this in for a working lunch yesterday with some clients and everyone was more than happy. Maybe because it was 1:30pm by the time we ate but non-the-less, the Pie was stellar. God I miss this pie. Maybe i should open one in New Mexico! read more

Great value for a family or a get together. The pan style pizza is really really good. I love that you can get a lot of options. The brownie is hands down ridiculously delicious and the best value. read more

Really disappointed. We have been ordering from Jet's for years and tonight I could not believe this once loved pizza place acted so badly. I have not been able to have pizza since I was recently diagnosed with gluten intolerance, that is why tonight I was over the moon to see that they have a gluten free crust option on Uber eats. The pizza was 15 dollars for just the crust and there is NO size on the app but for 15 dollars what would you assume? When it arrived I was shocked to find a child sized pizza with only 4 slices. My husband called the store thinking there must have been a mix up but was met with "We only serve small for gluten free" he then said he was upset that it did not state on Uber eats that the size was a small. The gentleman on the phone then said there was nothing he could do since he could not give us a refund through the app. We hung up. They called back to say " We have NOW made sure that it says that the gluten free pizza says SMALL on Ubereats and btw you were actually OVERCHARGED for the pizza and it is 9.99 and we can not refund your money because of Ubereats but we can make sure you have 5 dollars off your next purchase." He said sorry and he hung up. We are now out: 15.00 - Gluten free CHILD's sized small crust 7.00 - Toppings 3.00 - Tax 5.99 - Uber Eats delivery fee Still hungry and really upset. Update* Chris called us not once, but twice. The first time Chris said sorry. That the gluten pizza is small, however due to a mistake we were overcharged by $5 that he cannot refund, but will put it towards another pizza in the future. He then got defensive because I didn't feel comfortable paying $24 for a small pizza. He proceeded to argue with me about why it was my fault. The second time Chris called is right after we posted this yelp review arguing that it wasn't a fair yelp review. At this point he offered a free pizza. we declined. The problem here wasn't the pizza. The problem was the customer service. Not once did Chris accept responsibility for an upset customer due to a misunderstanding. He only sought to deflect blame towards us. Not until he received a negative yelp review. read more

My girlfriend and I love this pizza place. The only bad thing is it is set our standards so high that when we are out on vacation and try other pizza spots we are commenting it's good, but not as good as Jets read more

Excellent fresh food Delivery was super fast and courteous I am definitely give a 100% on everything Prices are very reasonable We order pizza a delicious sub sandwich with a fantastic cheese sticks read more

Did not deliver pizza I was charged for. I had to call to get an update 40 minutes after delivery was promised. Couldn't problem solve or given go. Instead---Put me on hold for 16 minutes, twice. Could not tell me of pizza was out for delivery or not--the drivers take the tickets and no one can tell anything. Could not find a manager and was told I could call back as often as I wanted to hope that a manager answered the phone. Cannot get a refund without a manager. read more

Worst place ever the owner is unbelievably rude and has to be on some kind of drug . He is unprofessional makes fun of his employees for their physical appearance. And the food is disgusting comes out soggy or under cooked. The lettuce is always brown and dry. The store itself looks like it has never once been cleaned. read more

I could write a long post about my experience or you could look at the pizza i ordered in the picture. read more

Jet's Pizza - I think it was suppose to be a pizza - Pizza Near Me - Aurora, Colorado

This pizza is the bomb!! The edges are crunchy and just good every time I order from them.

Love this place normally, seriously one of my favorite spots. There is a long haired guy that was working that is probably high as a kite. Couldn't even get him to understand me and ended up walking out. Recommend this place still though! read more

Avoid this location at all costs. Unless you enjoy spending an hour of your day waiting on a call ahead carry out order. Each of my last three visits I arrived at the quoted pick up time only to be told my pizza was "in the oven" and then 30 minutes later when I ask the un-attentive staff for an update they have the same response. When I pressed further they said "I don't control the oven." That much is obvious. On my most recent visit I also saw them hand out the incorrect order to which they accepted the returned pizzas that had left the store and then gave them to the correct customer. Terrible customer service for overpriced average pizza read more

Food was good service was BS. When you have your employees loudly speaking about how they microdosed before coming into work is NOT ok. I think despite the fact they are legal able to consume mushrooms on Their own personal time doesn't make it ok to come to work turnt up. Just saying Overall bomb ass pizza need better employees read more

My favorite pizza of all time. The best part is the Detroit style crust! Go here if you want great pizza!

This is hands down the best pizza around. If you like deep dish pizza you will I've Jet's. I've never had a bad pie from this place! Keep up the good work. read more

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Detroit style pizza was great. Tasty sausage. Crispy crust. Ordered online and picked it up at the correct time.

WOW! I got the supreme deep dish pizza, and it was great! 10/10 will go again!

Delicious pizza, delivers to my area, on time, every time. Helpful staff, and wonderful management! Will always choose Jets!

Terrific pizza, great crispy crust, and a flavor to relish!!! Detroit style is awesome, and Jet's does it right!

Do not go here. I sat and waited for 45 minutes after placing an order online an 30 minutes prior. They were rude and it was just an awful experience read more

We order from Jet's quite a bit so it hurts me to write this review. Received the wrong pizza and called back to let them know. The person on the phone made me repeat it 3 times (maybe explains why it was wrong to begin with) and then said "that's how it was rung up" and offered no apology or compensation. We left an $18 tip and also received our turbo sticks messed up as well. Really poor customer service, Jet's. read more

Jet's Pizza - Great job on closing the box and/or delivery. - Pizza Near Me - Aurora, Colorado

Jet's Pizza is good but I was grossed out when I went to pick up my order and none of the staff were wearing their masks properly. There were six staff I could see and masks weren't covering noses on a single person. Two even had their masks hanging down below their mouths. Gross! We're still in a pandemic, people! I'll get my pizza elsewhere, and I recommend non-vaccinated people do, too. read more

Slow, the order took over 90 minutes for them to fill. I've had their food in the past and it not worth waiting that long.

I am from Brooklyn, NY therefore, i can critique pizza properly. a square pie?? thin crust was thick. greasy bread. cheese was low grade. sauce needed better herbs. i have had better pizza at Pizza Hut. Service was Exceptional. i even got a tip how to rid my sons psoriasis. read more

Do you want to order delivery through their personal website and never get it delivered to you? Then order here! And when you call to ask you get told off that " all orders here will be completed at the time they are quoted" completely not asking who I was or my order number. Once I said it was 25 min past, they said they would give a $20 off and get to us ASAP. Well another 45 min- to call and be told that it's been there and if we want it we have to order a lyft for it since they don't have any drivers. They couldn't call?? We drove here and they remade it and comped it. But what a nightmare. Im hangry read more

Ordering thru Yelp! and delivered by "Grubhub" wasn't a very good experience!!! Took a VERY long time to get here and then the driver just handed the pizza box thru the passenger window! The pizza was good but it was BARELY warm!!!! Lesson learned NOT to order ONLINE thru Yelp! Who uses Grubhub & charges extra!!! Just call location directly if you can!!! Unfortunately, I didn't have a choice! After making many emails between Anthony owner of Jet's Pizza and calling Grubhub to complain, I FINALLY got a WHOPPING $10 off from Grubhub! LESSON LEARNED - ORDER DIRECTLY FROM STORE!!!!!!!!! read more

I pre-ordered an X-large pizza about 90 minutes before pickup on Dec. 31st. I showed up about 10 minutes before 7 and was told it was in the oven. It was busy, but I sat for another 45 minutes and watched people walk in and walk out with their orders but for some reason, I wasn't getting mine. All the while it sat in the box where pick ups are kept and I was there the whole time and they knew I was there. Needless to say, the pizza was barely warm and the whole experience was totally unsatisfactory and because the pizza was 26 dollars and I also threw them a 5 dollar tip, I feel badly cheated and will never eat there again and I cannot recommend this establishment based on this horrible customer experience. read more

I have heard about Jet's from many colleagues and decided to try it tonight. We were impressed!! The delivery time was 15 minutes shorter than expected time and the delivery driver was very friendly! We appreciated that! Pizza was delicious! Crispy, evenly full of the toppings that we ordered. Only small negative was that the pizza wasn't as hot as we were expecting, but it wasn't cold either. I understand it's a cold night and such. But it wasn't bad! Will definitely be ordering from here very soon!!! #supportlocal read more

I walked in to Jet's pizza thinking it would be a good different style pizza to have during the NCF Championship game last Sunday. I ordered a large Peperoni/mushroom, I was given an olive/Ham pizza. I called the store back to let them know I either was given someone else's pizza or a mistake was made. The first person I spoke with was apologetic and offered to either remake or refund the price, both reasonable offers. After being on hold a women said that I did in fact order an olive/ham pizza and the wont fix my mistake. Keep in mind I never asked for anything from them, their employee offered two options. After some discussion I said we would throw the pizza away (in the picture you will see why) and never visit Jet Pizza again. She responded with "that's perfectly fine with me, I dont care what you do with the pizza". Excellent customer service skills on display, what an excellent management training program they have. Bottom line the pizza was dry, overcooked and as you can see, not edible. It's like they had a pizza that wasn't picked up that they pawned off on us that was originally cooked much earlier in the day, this was an awful pizza, awful experience and I suggest that no one ever visit this store as the customer is the problem for them so just let them give you whatever pizza they want and shut up about it. Good thing there are so many quality pizzas available, as your not missing anything with this place other than aggravation and wasted money! read more

Jet's Pizza - Dry, overcooked pizza right from the box. Jet's Best Effort LOL the place is not worth your time or money!!!!! - Pizza Near Me - Aurora, Colorado

I first discovered Jet's on a trip to Michigan and was delighted by how yummy and buttery their deep dish pizza is, it reminds me of back when Pizza Hut was a real treat and you ate there. Yes, way back in the 80s, Pizza Hut was a destination and it was good. But I digress. Anyway, I was pleased to find out that Jet's is now in Colorado and has a location that delivers to my townhouse! Usually I order the 4 corner deep dish which, as the name suggests, is a small pizza cut into four squares so every piece is a corner piece. My favorite is their Hawaiian with bacon, ham and pineapple and if I'm ordering for myself I get that and get 2-4 meals out of it depending on how hungry I am. I have also enjoyed pepperoni and cheese pizzas when it's not just me. This is absolutely not "authentic" pizza, but it's authentic Jet's pizza and if you like buttery, crunchy pan pizza it's definitely worth checking out a location near you. read more

Their mushroom and pineapple pizza has a singular taste that I cannot really compare to a chain pizza store. They have this thing called a "Super Special Pizza," which a fat, crunchy breaded crust and super extra melted cheese. The pizza holds sooo well and it's just very decent. They also do catering, so that sounds wonderful for future events. You can build your own pizza and I suggest signing up for the emailing list for discounts and such. read more

Jet's Pizza - Pizza Near Me - Aurora, Colorado

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Wow!! I cant get enough of this place!!! Cris the manager is so polite and professional!! Always goes above and beyond mt exhortations!! And rge food is the best pizza and wings in the Aurora area!! So happy i found THIS place Five stars read more

If you're looking for a pretty good deep pizza you'll want to check out jets pizza we've been looking for a good deep dish pizza place for a while that was not too far from our home. My wife and I like deep dish Pizza and were very impressed with their Detroit style deep dish the quality and value and freshness were very yummy. We also liked the friendliness of the staff and owner. We stopped in to check it out a few days ago on our way to an appointment and I'm glad we did. After we finished our pizza we asked about delivery for next time and found out they deliver a 5 mile radius from their store lucky for us our house is only 4 miles from there so we will definitely be ordering from them in future. read more

First time trying this pizza. The vegetarian was good. 40 min delivery time was too long for early afternoon time of day.

This place is awesome!!!!! Customer service was out of this world! You don't come across places like this very often. Totally worth the extra money! Food was hot, fresh, made to order, and with a smile! Hospitality at its finest! Highly recommend this establishment - try the deep dish and/or Jets Boat!!! So good!!! read more

Overpriced and I felt like the marinara sauce on the pizza had just been poured out of a can. Not as good as some of the other local pizza spots in the area. read more

Can't stop going. Great customer service, food, and service times. They deserve every one of these stars