Horrible burned pizza! Manager sent another burned pizza. Said it was my fault because I didn't order light baked lol read more

Jet's Pizza - Burned pizza - Pizza Near Me - Birmingham, Michigan

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Jet's is always a staple. Their deep dish pizza is one of my favorites in the greater Detroit area. The ingredients always seem fresh and the crunch on the undercarriage is my favorite part. While the cheese is a little greedy, they create every order to perfection and has something for everyone. read more

Jet's Pizza - Jets deep dish pizza with onions and green peppers - Pizza Near Me - Birmingham, Michigan

We ordered here a couple nights ago and were pretty disappointed in the quality of our pizzas. We ordered a large cheese, large pepperoni and a small pepperoni with light sauce. The pizzas were overcooked and super dry:( read more

Jet's Pizza - Dry and overcooked - Pizza Near Me - Birmingham, Michigan

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From all deep dish pizza chains I like this one the most. They offer better quality ingredients than others and the flavors are on point. As a vegan the only thing I would love them to offer is vegan cheese, but even without it, the pizza is really good. During these times they offer a curbside pick up, and ordering via their webpage is clear and quick. Staff wearing masks and gloves. Good job! read more

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The hawaiian pizza was one of the best pizzas I have ever had. The service was amazing because they did not take long at all to make the pizza. The workers were friendly and were very polite to me and my frien. read more

I've had Jet's Pizza in Louisville and Lexington, Kentucky and enjoyed it! It's a bit pricier than other franchise options but it's a nice treat every once in a while. My older sis had never had Jet's before and wanted to try it since it's Detroit-style pizza. Good job, Detroit! It tastes pretty good! I like that it's deep dish and overall, just a wonderful pizza. The square shaped pieces are pretty unique to just your regular slices. My sister thought that Chicago pizza is much better. It's good too, but in its own way. We ordered for carry out and got an 8 piece pepperoni. It was ready in 20 minutes, so we popped over there. It was already getting close to 8:30 ish so the parking lot was about empty and it was dark out. The location seems a bit random, but it's easy to spot when you turn onto the street. I just learned about their Turbo sticks! I'll have to try those next time! read more

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Well I spoke too soon. The teens are back and service sucks. Didn't even know they shrank their hours to close at 9pm (still says 10pm on the door. Had my order canceled last night because it was too close to closing. I ordered a pizza close to 9 and on my way to pick it up they called an old number to say they're closing and voiding the order. I show up knowing none of this and the doors are locked, employees smoking in the parking lot. I tell them I've got an order and they say go knock on the door. I do that a few minutes, look back at them, they shrugged and laughed obviously not going to help so I went home pissed. This location has had years of issues so I'm going to leave them at 2 stars from now on. Sometimes they make a good pizza correctly. That's it. read more

Food was hot and delicious . Speedy Delivery! Ranch Dressing was some of the best I have had.

Jet's is one of the best pizza places around. My favorite thing to order is the deep dish duo, 4 corners pizza, and the cinnamon bread (ask for extra icing!) Jet's also has the best ranch. Get the bold pepperoni! It's so much better than normal pepperoni. The service is somewhat hit or miss. Picking up here during COVID was frustrating, as they asked you to call from your vehicle when you arrive, but then did not answer due to how busy they were on a Saturday night. When I asked the delivery guy passing by me if he can let them know I was there for pick up, he told me to call the restaurant (I was already on hold for 10 minutes at this point). I'm happy to see that Jet's is doing well, especially during COVID, but they need a better system. read more

Jet's Pizza - 4 corners pepperoni pizza - Pizza Near Me - Birmingham, Michigan

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Glenn, the manager is rude. Ordered online for delivery and after finding out it would be 2.5 hours I contacted the store and was told pick up was available in 15 minutes. I asked about price adjustment as I had paid for delivery. He assured me he would refund the delivery fee. Today I see the full amount was charged on my credit card. Called Glenn and he was just rude and said he charged the corrected amount. Anyway customer service is a lost art. And the pizza was mediocre read more

I have gotten pizza several times from here. It's fairly busy on a Friday/Saturday, but usually ready when they say. It is standard jets pizza fare, never has it been bad. Usually go with the 8 square. The round is good too. We typically get breadsticks. I have had the boneless wings and enjoyed them. Go with the Buffalo sauce. read more

A deep dish 15 slice two toppings for under $20 is a great deal! We had enough pizza for four with four slices left over. Two slices sate my appetite me up every time. I like Jet's as much as Papa Romano's. I guess it depends on which place has the best coupons at the time. Delivery is fast, so Jet's wins this time. read more

UPDATE: Phil and Melissa contacted me after seeing my review. They were shocked that I had this experience. Both were accommodating and helpful. Glad they care so much to reach out to their customers ASAP! I love jets pizza and order it all of the time!! This was my second time ordering from here, as I am new to the neighborhood. Great location!! 2 stars is only because the delivery man was apologetic. My experience yesterday was far from enjoyable. The man who answered the phone seemed to be annoyed that I had a coupon ($5 off of $10), which read that I can use with other coupons. When I stated I also had a free jets bread, the man insisted I couldn't use both coupons (although the coupon clearly states that I can.) I asked for small deep dish with garlic crust, green peppers, pepperoni, olives, and onions. They completely forgot the onions which I was charged for and I didn't taste any flavorful crust. Jets is located about 3 minutes away from my home. The driver called me after 40 minutes of waiting to ask which house was mine - he was the best part of my entire experience though! He deserves 5 stars for apologizing about the time it took to find my house. The pizza was cold, and all of the toppings were falling off 2-3 pieces. Was my pizza dropped during the process?! Horrible experience... read more

This jets location always comes thru on the pizza!! Crust crust, great amount of ingredients .. what else can I say but Yum

I did a carry out today while I was out running errands and was beyond impressed. You don't expect much when it comes to a "pizza joint" but they definitely take what they do seriously. From the friendliness off the staff (shout out to Christian and Skylar) and promptness with my order (which was delicious) I will drive the extra few miles (past my local jets) to order from here. Keep doing what your doing, because you are doing it right! read more

Horribly unprofessional, racist and subpar pizza. Horrible customer service as well, avoid at all costs. I came into this location back in the summer time and picked up a Detroit style supreme pie. My mother had initially ordered an order of jet's bread as well, but my nephew is allergic to one of the products within the bread. I told them as soon as I got there that I would be unable to pick it up due to that. The manager, a young white guy, was extremely unprofessional and essentially shrugged me off saying they'd already made the pizza. I explained that my nephew could literally not eat the food, he didn't care at all. I contacted corporate the next day who expressed how disgusted they were by the manager and the quality of the supreme pizza, which was burnt, and said it wasn't the first time people had complained about him. They told me they would forward my complaint to the owner of the store, but that was all they can do as they're franchised out. 6 months later, I'm still waiting for a callback from the person. I called corporate back several times and they empathised with me, but told me all they could do is forward the complaint again to the store. Still, no reply, after 8 attempts. Yet, you see the same manager commenting on every negative yelp review here with some BS "we're sorry you had this experience" no you're not. You don't even have the common decency to return a call. You're not sorry for anything. Nor are you professional. Avoid this spot like the plague and just head to Shields, Happy's or dare I say it, even little caesar's. Overpriced anyway. read more

I love this Jets location in particular. Although you think one jets should be the same as another jets they simply are not. It depends on the owners and people working there to put out top notch pizza. Every time I go in the workers are so friendly. Every time I call and order they look for a coupon to apply for me if I did not have one. The pizza is always cooked perfectly. There are jets locations that, in my opinion, don't cook their pizza properly. I've had it from other locations where it's been undercooked and rubbery. I've never had this problem here. Great location! read more

I'm not going to lie. I first started going to Jet's back in my early high school days because my friend's crush worked there. So naturally, what do we do to catch his eye? Go and get pizza EVERYDAY.. I'm sure we caught his attention-- attention gained from being the fatsos that come and eat pizza everyday! I guess at 15 "game" levels are down. Now I eat Jet's because I love their 8 corner pizza. Everybody wins. Nice and doughy, cooked golden brown, perfect amount of cheese and toppings.. and... wait for it... they have good ranch! Nothing is better than dippin' some good 'ol square pizza in good ranch. If I can't convince my cohorts to get a square pizza (travesty I know) we'll get a round one with the turbo crust. buttery, cheesy (romano) garlicky perfection (also not bad with a dip in ranch!). My only downside is that I don't have a shut-off valve to stop me from eating the whole darn thing. read more

Ordered with Door Dash last night. Quality ingredients & great flavor. It had to come quite a distance so it wasn't as hot as we would like but popped it in the oven for a few minutes & it was perfect. We had the 8 corner & had enough leftover for another meal. Delicious! read more

They are pretty fast ! I love ordering from here when I am visiting my family and we are too lazy to go out for dinner.The guys who work here are very friendly. I recommend the Antipasto salad, as well as the BLT pizza ( you cant get one like this anywhere else !) p.s. Avoid this place like the plague if you are watching your waistline.. ...if not, EAT UP ! read more

When I moved back to Michigan I was excited for the pizza. I loved buddy's and missed it tremendously. Then I had jets square. OMG. Sooo good. My new fav and better for you (well...it's pizza so it's a fine line!) Try the jets bread with ranch too! Awesome. read more

Every single time I've gone here at 12 o'clock noon. There's a 10-15 minute wait on slices. It's lunchtime, why you wouldn't just make more slices is beyond me. read more

Have had the wrong order several times from this location. I miss ordering from the Berkley location because they got it right every time. Since we've moved, have had terrible experiences with Birmingham. We started ordering from Tomatoes Apizza but thought we'd give Jets another try, was very excited to try it again, and got the wrong pizza delivered to us again. They were also out of two liters which wasn't a big deal... but coupled with the wrong order for the second time was annoying! Get a better manager Birmingham! Stop sending me the wrong pizza... and just a suggestion if you're out of two liters please grab some from the store, I'm sure your markup still covers it. read more

Like most, this is another solid Jet's. Friendly phone presence when ordering, timely delivery, great food delivered hot and tasty pies for sure. read more

I love jets. What's not to love about deep dish cheesy deliciousness. I'm a big fan of their Hawaiian, Italian Sausage supreme and BBQ chicken. I always get deep dish and turbo crust because go big or go home, it's pizza! But.....if you feel the need to be healthy they have a decent Greek salad also. read more

Tried to make a future order to ensure my son could have a gluten free pizza. I called an hour in advance on Halloween and they said they wouldn't take a future order but to call back in 20 min so I could have my pizza by 5:30. I called back at the assigned time and they said the pizza would be ready by 7pm. I explained to the manager our special situation and he said there was nothing he could do. I am disappointed. My son is limited on what he can eat and all the kids will be enjoying pizza tonight except for him. Update Jets responded promptly to this review and assured me they are working on smoothing out the kinks in time for next Halloween. they also generously credited my account. we will be back to jets on Eton, they have the best GF crust in the area! read more

Fairly solid pizza. One of the best I've had so far during my time in Michigan. Being from the east coast, my expectations are a bit high but I'm very open minded. The softness of the bread and the texture were outstanding. My only gripe is I've ordered twice and the second time the bread was burnt a bit a bit. Overall it's a solid pizza joint. read more

Yummy pepperoni cheese pizza. I like how their pepperoni is beef only, for those who don't like pork! Close by so usually stop in here for late night pizza or quick lunch. read more

This Jets will certainly be my new go-to. Perfect experience all around. I appreciate the help in maximizing the available deals and the perfectly made order. A+ Friendly helpful staff! read more

It's important that you read the whole review. I love Birmingham Jets deep dish square pizza. I usually love getting pizza from Jet pizza in Birmingham. However, I had a bad experience this week. I got an email showing me the New Mexican pizza. In the email it had a picture of the deep dish square pizza with Mexican topics. We are big fans of the square deep dish pizza's at Jets so we decided to order curbside pickup. First, we ordered to pick up at 6:15pm. At 5:45 we got a call saying your pizza is ready where are you???? Needless to say they didn't make a new pizza to be delivered at 6:15pm. So the quality of the pizza was not up to their normally high standards. Second, when we got home we realized that they gave us a round regular crusted pizza not the pizza advertised in the email and on television in our area. We did not realize it until we got home since they put the pizza in our trunk for social distancing. We called the next day to tell the manager our dissatisfaction. He offered us a $5 coupon off our next pizza. He kept repeating that the $5 off pizza was the best he could do. Frankly, I would have expected a free pizza replacement since they misrepresented the pizza in the ad or they mistakenly made the wrong pizza. He didn't explain how it happened. I explained to him that if this was my first visit to his establishment it would be my last. Very unfortunate situation and unsatisfied with the way it was handled. I am really sad because this has always been my favorite pizza establishment in our area. I have told everyone that they were the best. Two days later: we reordered the Mexican pizza. Made sure it was square deep dish when we called in. Used our $5 off. What a difference!! The pizza was awesome. Thank you Jets for restoring our faith in your pizza. When they delivered the pizza curbside they apologized for our previous bad experience. Thank you Christian! read more

Hello I ordered here on a Friday night online. Not only did my order take 40 minutes longer then planned. They messed up what was on my pizza! I will never ever go back to this jets location. It's almost like they weren't expecting customers on a Friday night none the less!! Take your business somewhere else. Jets pizza Birmingham is unorganized, inefficient, and quite honestly there are better pizza places close by. It's a absolute mess. read more

This Jets location is awesome! I lived outside of their delivery area but the manager still let me get my delicious square and Turbo bread! Jets is amazing pizza! read more

This is seriously the best Jets ever! Service is top notch. They always have plenty of friendly staff and the pizza is perfect every time. Been going to this jets for years. Never disappointed. read more

I have used this Jet's for years - recently they have been on a steep decline. $3 for deliver $2 tip - pizza arrived luke warm. Called - the manager said 5 drivers had quit. They were doing the best they could!!! Pizza undercooked and not the usual presentation. Maybe back to Primo's They are back to normal. Have gotten pizza twice in the last month it was super! back to normal read more

First time order tonight from this location. I have celiac so there's that, but I'm not commenting on that part because I really like jets gluten free pizza. However, I won't be ordering from this location again! Salad came with barely any toppings on it - it's basically all lettuce and I ordered a Greek. Pizza came with a few pieces turbo crusted and it was incredibly soggy and lukewarm. Not much ham but they sure piled on the pineapple. They also didn't even give me silverware - I'm in the middle of a move. Seemed like they were being cheap with everything. Delivery driver also went to the back door. Really? Go to the clawson one - they're the best! read more

Jet's Pizza - Tons of onions, no cheese, two tomato and a beet. Supercool! - Pizza Near Me - Birmingham, Michigan

Very disappointed with tonight's delivery. Received incorrect (wrong pizza) and incomplete order (sides not brought). And, the driver asked me if I wanted a dollar back. I'm hoping they were having an off night. read more

I always love Jet's, and this place is just fine. We always pick up our standard order of a small deep dish with pepperoni and small Jet Bread within 15 minutes or so. If you're nice, they may throw in a free ranch dressing for your Jet Bread (which you should TOTALLY get). read more

This is the best Jet's around in my opinion. The pizza taste nearly the same, but just a tad better in my experiences and the staff is incredibly nice and welcoming. The delivery drivers are typically quick and super polite, on top of all that, the store is super relaxed. The only issue I'd even begin to think of is the lobby, it's a little small, but it is what it is. Great place. read more

I love Jet's pizza and so does my wife now that I've finally gotten her to try it. She usually likes thin and chewy pizza, so talking her into trying a deep dish with a somewhat crisp / crunchy outside took me over a year. She's had Buddy's before and thought it was just ok, but after trying Jet's she finally understands why I love deep dish square pizza! I've had the round pizza from other Jets locations in the past and it's good but unremarkable. They're definitely a square pizza kind of place and they're the best there is if this is your preference in style - thick, greasy, crispy but still chewy crust with the crispy cheese around the edges. Sauce is good, toppings are good but unremarkable. Also, their ranch is delicious for dipping jets bread! I have only been to this location once (new to the area) but we were very happy with it! read more

pizza is always hit & miss ... mostly miss! the $2- frozen pizza form the grocery store is better; exterior of this building is a mess ... AVOID IF POSSIBLE !!! read more