I had another great service call again recently. Mario and Hugo came and did a great job with…read moreunclogging my kitchen and laundry sink. They were on time, fast, very nice and professional. Last year Ceasar came to remove roots under the toilet. They always get the job done right and never over charge me. On Time Rooter is very honest with their work.

This plumbing company has mastered something truly impressive: doing absolutely nothing while…read moresomehow making the situation worse. I called for help, not a social experiment on how long a human can wait for basic customer service. Customer service? Nonexistent. Communication? A myth. Follow-up? A fantasy novel. Calls went unanswered, messages disappeared into the void, and when I did finally hear back, it felt like I had interrupted them during a very important meeting titled "How to Not Care at All." At one point, I wasn't sure if I hired a plumbing company or signed up for an escape room challenge where the goal is to figure out if anyone is ever coming. Spoiler: they didn't. If you enjoy stress, unanswered phones, vague promises, and wondering why you didn't just watch a YouTube tutorial and flood your own house. Then this is the company for you. Otherwise, save yourself the headache, the time, and the sanity. My clogged pipes showed more professionalism than this business. Would not recommend. Ever. To anyone. Including my enemies.

Chris and his team did an incredible job for a fair price! They came in and got the job done…read morewithout delay, and planned ahead knowing I was going to be putting tile in, they created traps so if any real bad clogs should happen, no plumber would need to break into a wall. I also hated the hard water and wear on my fixtures and he installed a filtration system which has made a huge difference! While it did add to the cost, during his evaluation he noticed that pipes under house had tiny leaks. Nothing had been replaced since built in the 50s. He showed me pictures before and after and I'm happy and relieved to have that peace of mind. Everyone I know who has hired this company has not only been pleased with their final product, but found them so professional to work with. I'm so happy a friend referred them to me. Chris in turn referred me to an excellent tile guy. The compliments on his work never ceases.

After calling a few plumbers from Yelp, I got different quotes and solutions to fix my problems. I…read morewas referred to Kustom Plumbing by a friend who had used them so I called. Chris and Kustom Plumbing was a lifesaver. We had leakage, clogs and major plumbing issues. They were quick to respond, reasonable pricing and quick to fix my issues. Their Hydro Jetting service did the job. Super happy with their quality and service. Thank you Kustom Plumbing!

Couldn't be more satisfied with Eric having done the job. He…read morelocated a very severe root intrusion in one of my drainage pipes. Eric didn't give up and ended up clearing the problem. He also located and clean a separate pipe that forked away, without charging me extra. Great communication. High end equipment that is taken care of very well. Very kind and respectful and with a much better price than others, I inquired for the job.

At first, they appeared very professional. However, when the issue was beyond their immediate…read morecontrol, they quickly wrapped things up and left. We had a drainage issue, which is why we specifically requested hydro jetting. They came out, started the job, removed some dirt, and then claimed that the pipes were broken. They stopped working and left shortly after. They even quoted me $4,800 to break the floor and replace a pipe that, as it turns out, wasn't broken at all. We ended up hiring someone else, and the job was completed properly today.

I had another "handy man" come by and originally snake our clogged drain. It cleared up for only a…read moreday and got clogged once more but even worse somehow. They didn't have a camera so want able to source the issue. With that created a project on yelp and Yellow Bee Plumbing was by the first one to contact me. They might not have the most reviews (yet) but they were prompt, had professional equipment, and fair pricing from what I've compared. Showed up the next day in the morning, performed a snake and camera inspection and we found the problem. An old drain snake tool was buried in sludge on the drain pipe wall and needed more than a drain snake. Proposed the descaling and hydrojet to clear the stuck part and got it scheduled to come out later the same day. They came from across LA County during rush hour so they are awesome! After performing the descaling and hydrojet, it cleared the broken tool and it's been over a week now and not a single clog. Was getting tired of the sewer smell. There is more work to be done just due to the condition and age of the drain pipe which they provided pricing for. Would recommend for future plumbing work.

Yellow bee came over to inspect a leak outdoor. They used camera and said it just needs a clean…read more Then told me if problem happens call them again. Well the problem was not fixed. I tried to contact them many times on yelp and they did initially responded but never really made an appointments. Edited as of 5/2/26. The business had reached out saying they had issues with yelp. I will keep this thread honest and report back after their solution of the situation.

Fantastic service! I needed plumbing/water services because my washing machine pipe started leaking…read morearound Thanksgiving week. I contacted several businesses on Yelp for availabilities and quotes regarding my situation. Many businesses reached out, but I decided to go with Gonness Plumbing because Nicole was so helpful, open and communicative on technician availability and fair price range. Quick and easy booking. I loved how attentive Nicole was by reaching out either text/call to notify me when the technician would be in the area. Victor came by and did an excellent job. I wasn't at home but another family member was able to oversee the service. They relayed to me that the service was prompt and professional. I will be calling them again if I need any more fixes in the future. I highly recommend them to anyone else.

From the moment I sent the message out to the very end was very quick. They were pretty quick to…read moreanswer, and I guess being local helped me out too. The technician came out very quickly. Explain the worst possible scenario first, so I can get over it real quick And then get to the job. He was able to unclog my tub quickly, efficiently, and cleanly. Kept me informed of everything that's going on and a couple tips on how to prevent it. Best money spent for sure, will use them again. Definitely completed my service as requested. Great value too. Would recommend

I had a great experience working with them. The night our water valve and pipe started leaking,…read moreFelix walked me through steps over the phone to minimize the damage before he could get here. He came out the very next day, was friendly, professional, and explained what needed to be done. He fixed the leak quickly, but then we found out that the water heater wouldn't restart. He diagnosed the issue right away and confirmed that the unit had to be replaced. Luckily I had the time to handle it that day, and he took care of everything efficiently. The new water heater is working perfectly. Overall, definitely recommend!

I had two major plumbing issues resolved so quickly and efficiently by Felix. I had had so many…read moreother plumbers come out through AHS to resolve absolutely nothing so I have been so lucky to come across Rooterology. Felix's experience is so easy to see especially with other technicians to compare his work too I won't ever reach out to anyone for service.

What do you when your main line is clogged in the middle of the night?…read more After calling around trying to get someone to come over I found Express Rooter. The technicians name was Gary (which we actually joked about how at least 1 Gary knew how to do plumbing) and put in all his effort to unclog the main line. Took a little less than 30 minutes and he was on his way. The charge was $55, which is better than a backed up toilet! I also had an issue with a pump on the toilet and mentioned it to Gary and he checked it out. He just needed to tighten a screw on the pump. I was going to go out and buy a whole other part. Glad he saved me the time and money!! Would definitely use them as my go to source for plumbing

If you have what they call a small job, they they will not come to fix your problem. They will give…read moreyou an appointment, and they will push it back, especially when another project comes along. I eventually had to call my call my home warranty company and ask for another plumbing company. Since, this one did not want the job.

I experienced a bathroom drainage blockage this morning. I called Mocal Plumbing at reached…read moreBrandon. I explained my situation and arranged same day service for an early morning visit. Brandon was punctual, professional, reasonably priced and resolved my plumbing issue. He's a keeper! I'll certainly refer him to others as well!

Professional licensed contractor. A jack of all trades. I reccomend this company for any and all…read moreneeds. I had a water leak in my building that was leaking into the first floor ceiling causing damaged he fixed it at an affordable cost without any hesitation.