The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Quick courteous honest service. Was in and out in 5 minutes for battery replacement on dive watch.read more

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

I sent watch resize project out to three jewelers. Two said they were closed today. But Ted's said…read morecome in, open at 9:00 a.m. I went, friendly service, fast service, did exactly as I asked. Under $20. You can't ask better than that. Mahalo for your excellent service.

Found this place through yelp and the reviews hold up. Had a smaller gold necklace with a diamond…read morecross pendant where the chain had snapped up by the clasp. Ted is friendly, honest, and genuinely wants to help people with issues like these. Fast work too. I will be doing all of my jewelry repairs through here from now on. Mahalo Ted!

I can't recommend this business highly enough. The 5-star rating is absolutely deserved. The…read moreservice was phenomenal from start to finish. Professional, knowledgeable, honest, and incredibly friendly. He took the time to explain everything, completed the repair with exceptional craftsmanship, and charged a very fair price. If you need watch or clock repair, you can trust you're in excellent hands. I wouldn't hesitate to use them again or recommend them to friends and family.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

I'm very pleased with the work I had completed here. They very quickly imported a sapphire for me…read morethat was exactly the cornflower color I was looking for to replace the center diamond in my antique ring. The original diamond was then used to make a beautiful simple pendant on a custom chain. The work was completed much faster than expected (even faster than it was promised to me) and the quality was excellent. I wouldn't have turned over this very treasured ring to just anyone and I'm very happy I trusted Victor's to do this custom work. I will absolutely return here in the future for any custom jewelry work I need done.

Had my engagement ring resized, polished and cleaned since my hubby bought me a wedding band after…read more14 years of marriage. Decided to go to Victor's. They did not disappoint. My ring was dirty and the band was scratched and when I picked it up two days later, it looked brand new.

When it comes to jewelry, you want someone you can trust. This family run business is the ultimate…read morein personal service, quality and price. They overdeliver on expectation. I am now a customer for life.

A wonderful jewelry store. We had wedding bands that needed to be resized (after being cut off!)…read more Mr. Yi did a fantastic job of repairing and resizing our rings, which was not an easy task. This is a family jewelry store that has been in business here since 1977. Great service and great craftsmanship!

Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.