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    JHP Electric

    5.0 (13 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Review Highlights - JHP Electric

    I can tell you this as well, Joe and his team went far above and beyond in helping me and my family.

    Mentioned in 6 reviews

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    Five Star Solar - Clearly the melted wire is a smaller gauge than the original wire in circuit. How this passed inspection as up to code is beyond me.

    Five Star Solar

    (33 reviews)

    Excellent service, best prices, and outstanding installation. I highly recommend 5 star solar!read more

    Well I was hoping to be able to not have to do this. We had Five Star Solar install our solar…read moresystem in October 2024. Less than 2 years ago. They have been back out to correct POOR workmanship issues I believe 5 times now in less than 2 years. One of the times they tried to tell me it was my HVAC system causing the circiut breaker to trip. This cost me over $250.00 on changing parts of my HVAC system that did not correct the problem of the Solar circuit breaker tripping. I called them out and they tried to charge me $245.00 for the service call which i declined. When they get here they found it was indeed incorrectly installed components they did causing the problem. Now I am out $275.00 and solar production during that week. Now 2 weeks ago my HVAC system stopped working. 3 days no AC in triple digit temps here in the Easy Bay area during that time. I spend another $350.00 on HVAC components that still do not repair system. I decide to check thier installation of the wiring for my HVAC system and what I found was astonishing. They installed INCORRECT gauge wire in my HVAC circuit and that caused what appears to be a fire in the box they installed on the side of my house and almost caused my house to catch fire (see pictures). I called the owner direct and left a nasty message, Never got a call back from him, he has another person call me and had a tech out that day to repair the system and install CORRECT size wire in circuit. The owner Dustin tried to make excuses saying it was a failed connector. In the picture you can clearily see the wire that is smaller than the original it is melted. It has been a week since and no call from owner about this, no appoligy, no offer to make this right, and I am out the money spent on my HVAC. But wait it gets better. The system they stated would work for my home is TOO SMALL! When the HVAC system and ceiling fans are on during a sunny day, the system panels only produce between 4.2 kwh and 4.6kwh. My system is drawing 5.2kwh to 5.7kwh, now this is not at night when inside lights are on just during the day with HVAC and a few ceiling fans on. SO basically my batteries do not get charged during the day because it does not produce enough to power to power the home and charge the batteries. I allowed them to determine the size system I needed. What good is $10K worth of batteries if they cant get charged during the day. Oh another thing, they tell you they offer referal money to you if you refer someone to them. DO NOT HOLD YOUR BREATH. It has been close to 2 years and no referal money to my friend that refered me, he has called them about it and they keep blaming it on someone else in the company but no money has been given.

    JHP Electric - solarinstallation - Updated September 2026

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