We worked with Jesse to purchase a used Hyundai Santa Fe. He was a pleasure to work with. Friendly, calm and honest. He did not pressure us into anything extra and respected our time to think honestly about a big purchase. When we did end up talking numbers, there were no mandatory add-ons like we've experienced with other dealers. Just tax, title and license and a clean and honest out the door price. I am also surprised at the other low star reviews I see here. I honestly got a good vibe and fairness from Jesse, his manager and others at Jidd. Brandon who works in finance was also a pleasure and honest. Car shopping is not a fun process ever. But Jesse, Brandon and his colleagues made it smooth. read more

I purchased a vehicle from Jidd Motors in 2022 as usual when it comes to the purchase they are good at claiming you are priority. After my purchase the car had to shipped to my home state where I lived, these transaction proved to be very challenging from lack of clear communication inconsistensies when purchasing a car from Jidd Motors please do not buy the Auto Tech Gaurd warranty- its a scam the number on the customer service and email do not go through. Jidd Motor is very aware of this an continue selling this warranty. read more

While the initial purchase felt quick and easy, issues that surfaced afterward completely changed my perspective. Unfortunately, the dealership proved to be untrustworthy once the paperwork was signed, and multiple concerns were not handled transparently or in good faith. Within weeks, the vehicle displayed a coolant fault. BMW service further identified impact damage to the bumper and undercarriage, advising there is no reasonable scenario in which such damage would not have been known prior to sale. BMW also confirmed the car had three bent rims and a tire with a nail. Nick (finance) agreed these would be addressed, but that promise was not honored. I was asked to bring the car in over four times, and nearly every time I was told they hadn't worked on it at all. Eventually, calls went unanswered, and I was left on hold repeatedly. Because of this, I can no longer recommend purchasing from this dealership. What seemed like a smooth transaction at first ultimately turned into a frustrating and disappointing experience. Their way of doing business feels unethical and place consumers at a disadvantage once the sale is complete. I strongly caution others to do extensive due diligence before purchasing from them or better yet, avoid Jidd Motors altogether. read more

I didn't have much of a choice in using Jidd Motors as my car had to get towed there since it was the closest Mitsubishi dealer to where I was - it is not where I purchased my car / usually get my service done. My car incident happened on a Saturday, and at first things seemed to go pretty smoothly considering it was a weekend. They were easy to communicate with. They couldn't do the diagnostics until Monday, which was a bummer but I understood. They were helpful in arranging a rental for me and reserved their last car until I could make it there after work to pick it up. They called me Monday afternoon to discuss the outcome of the diagnostics. Needed a new radiator, not covered under warranty. Of course. But fine, not their fault just bad luck. They told me they would probably have it done Tuesday afternoon. I heard nothing from them until I finally called on Thursday afternoon around 130. I'm told they were JUST about to call me. But will call me back in thirty minutes when they confirm from the tech everything is good to go. Around 4 I finally got my return call saying yes I can come get it. At that point I couldn't come until Friday. So great, I'll just pay for another day of a rental car. I get there Friday and am asked if I'm going to pay with credit or debit. I am not someone who carries around my debit card every day, risking loss or theft and granting a stranger access to all my money. So all I have is a credit card. And I'm told ok but FYI there's a surcharge on credit card purchases. So I had to pay an extra $90 on top of my not covered under warranty $3100 car repair and rental fees. No, not the end of the world. But just the principle of the matter that they knew I was going to be paying so much out of pocket and didn't bother to tell me on the phone that there would be an extra charge if I used credit card. Speaking of principles of the matter. After my painful signature following the swipe of my $3100 credit card purchase. I walk out to the parking lot to get my car to find bird poop on the windshield. It was dirtier than when it was towed away on Saturday. Would it really have been so hard to take five minutes to run it through the car wash after 72 hours of no contact, an extra day of rental car fees and an avoidable by communication $90 credit card surcharge? I am a strong believer in principles of the matter. And therefore I would not bring my car back to Jidd Motors unless I again found myself needing a tow to the nearest dealer. read more

in August I asked them for prices on a few things. Jerry said he needed to double check/confirm pricing for me. Never got back to me. The next month they started texting me sales texts. Now in October they bothered me with a sales texts on a Friday night saying good afternoon. 6:30 at night. read more

Just bought a 2024 ford escape and Luis Vargas Sales Consultant was great worked with me and made the deal happen THANKS NORM read more

Luis Vargas was absolutely amazing to work with. From start to finish, he was honest, patient, and genuinely had my best interests in mind. He explained everything clearly, never pressured me, and made the whole car-buying process smooth and stress-free. He went out of his way to make sure I got a deal I was comfortable with and answered every question without rushing me. If you're looking for someone knowledgeable, trustworthy, and easy to work with, ask for Luis Vargas. I'd 100% recommend him to anyone buying a car. read more

George is very helpful...the team did all they could to land a good deal. Very pleasant.

Long story short- I extracted via text with three members of their sales team...none told me the same story about their policies/practices. The final straw was when I was promised they would hold a car for me as I drove from Indianapolis to Chicagoland to pick up the car for purchase. i rented a car, drove their way and was notified 2.5 hrs into the drive that they sold the car the night before. Hamzeh couldn't/wouldn't take responsibility for the situation/lost time/lost money in the car rental, and just said sorry.""Oopsie! You just wasted $125 and half of a work day because we don't know what we're doing at Jidd Mitsubishi." *shrug* Looks like some have had good luck with this place...I didn't...still pissed. read more

Do not buy a car here! I bought a used vehicle from them and then immediately had a check engine light and they didn't want to do anything to help. One employee laughed in my face when I asked if I had any sort of warranty. I've called and left messages and they don't return any of my calls. Terrible customer service and an all around terrible car buying experience. I would rate them a 0 out of 10. Thieves skipping to the bank after selling me a piece of junk. read more

Update....Yall ready? Fabian called me back, he apologized on behalf of himself and his team. He said he never received any of my messages previously left but wants the opportunity to turn things around and make it right. I gave them the opportunity today. They offered me to come in what ever was convenient for me and I did just that. I pulled up today. We greeted each other, they were prepared and took my vehicle in right away. It did take awhile to do my brakes on my SUV but I was ok with it . I am off this week and I had nothing but time. Once my brakes were finished, Sean asked Fabian to accompany me on a test drive. We went for a spin and it was smooth sailing. I am happy they made up expeditiously. They were professional and accepted accountability! Now that is what great customer service is all about and that is all I expect. We are all humanly flawed and there will or can be problems with any purchase. Give people the chance to clean it up. In most cases, it can be the best thing for both parties. I'm happy about my purchase and happy they were able to resolve my problem in a professional, humble mannerism. Come one, come all! Come on down and work out your deal with this dealership. If you have a problem with your purchase. Communication is key and I promise you, Jidd Mitsubishi will do everything in their power to make it right Thank you Fabian and Sean read more

Jidd Motors Mitsubishi - Car Dealers Near Me - Des Plaines, Illinois

Jidd Motors in Des Plaines, IL is the kind of of place that gives car sales and salespeople a bad name. You make an appointment to see a car then when you get there you sit and wait while they "go get the car from the prep lot". Hey, how about having the car already prepped for someone that has an appointment to see it? After waiting 20 minutes not knowing what was going on because the salesman left but didn't/couldn't convey what he was doing, as I was complaining to the GM he says "he just pulled up with the car". I walked outside to see...a different car! Not only different, but no where near as nice as the car that was advertised I came back inside, ticked off at this point, and start laying into the GM. "We sold it at 8:30 this morning" he says.Nobody could convey that after multiple texts setting the appointment, much less telling me when I first got there? It's like "the land of make believe" that I'm waiting for a car that doesn't exist. I hit the fan and said "You guys are pulling a bait and switch, and you suck!" To which both the salesman and GM yell back "You Suck!" I left in a huff and got a call on the way home from a "Senior Sales Associate" that I think was said was the ripe old age of...21, apologizing that they sold the car at 2:30- Well, your GM said it was sold at 8:30am, so you don't even have your stories straight. When I got home I texted the number that set the appointment and said "you and your company are liars" to which I received a text back that said, "HOW ARE WE LIARS WHEN THE CAR WAS SOLD 10 MINUTES BEFORE YOU ARRIVED" ok... so now it's 10 minutes before I got there. "Your Honor, the defense rests..." Buyer Beware read more

TOTAL SCAM! I do not recommend this place whatsoever. They put on smiling faces and pretend to be so nice and honest until they get your signature and they get paid out from the bank, I bought a 2025 BMW from this dealership within an exact seven day timeframe of me purchasing the vehicle several lights illuminated on the dash. HAMZA, which is the sales manager told me in so many words that I'm pretty much screwed and I have to take care of it . On top of that HAMZA is very rude and not an easy person to work with, you either do what he says or it's take the highway, very unprofessional and rude which is why he hung the phone up in my face when trying to handle this matter with him. I do not recommend! My vehicle is now at the BMW dealership because I can't drive it with two bent tire rods which was the result of the vehicle being towed , most likely when it was towed from the auction to their dealership, but they are denying any responsibility, I was told the most they would do is give me a discount on parts which is diabolical to me, especially when I only driven this vehicle a week. This was definitely done in their possession before this car was sold to me and I am 100% sure that they are aware of this which is why I'm being denied any vehicle inspection reports which I requested several times. The damage done to this vehicle is not something that just happens. I may be a female, which is another reason I'm sure they're taking advantage of me, but I am well aware that something like this is not something that just happens especially within a seven day timeframe. Mitsubishi should really stop them from operating under this name as they're a totally different company by the name of volume cars again I DO NOT RECOMMEND! read more

This review is for a used car that we already knew what we wanted. We did car gurus website causes we were looking for a newer used car a Honda accord 2019...this place came up so off we went! So we were just checking it out but I remembered the financal guy who I met a couple of months ago buying a vanity from me lol! He ended up being our financial guy! Inside is nice and spacious. They had a lot of cars on the lot used and new. The place was well lit with indoor trees and a coi pond. They also had so many assorted used cars from a Honda to a Mercedes bmw etc. they buy their cars directly from the dealership. We did test drive the car we wanted and you can tell it's a newer feel car than what we have. We sat down and did the numbers. They helped with our financing and encourage to building our credit and refinance to get a lower monthly rate as they work with a lot of banks as we worked with Jonathan our financial guy. He explained our current situation that made financial sense to us and what we needed. The temperature of the main area was comfortable and they offered beverage and they had pizza delivered and offered some to us. We also got the extended warranty 48 months for our used car food to know about gap coverage insurance. Again good explanation and patience with us when we were asking questions. Overall, I'm glad we worked with them it was worth our time and we ended up getting the car we wanted. read more

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If there were 6 stars I'd leave them for these folks :-). I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car dealers over the past several weeks. There have been horror experiences and some meh experiences, but this one was something else entirely and made me believe that there is still light out there. I am beyond impressed with the quality of cars this dealer has, the immaculate condition they are all brought to inside and out before being offered for purchase, and most of all the incredible team of salespeople and finance people who supported my quest. Starting with the salesperson, Jeremy, who appeared to know every - and I mean every - single feature and detail about every single make and model car we drove, something rare. In addition, he was the first salesperson to actually listen to me and identify my priorities and wants and to dial in into the exact vehicle for me, surprising and delighting me. I went in to test drive an Alfa Romeo Stelvio but felt it wasn't for me, so Jeremy suggested we drive a couple of others (such as the Land Rover Discovery Sport) in the same or similar class and each subsequent vehicle kept honing in on the perfect match until we did find it - a Mercedes-Benz CLA. Throughout the process, he listened to everything I said and that helped him continue to refine the process until we found that perfect car for me. The sales manager, Hesmi, was another breath of fresh air. A true car enthusiast (as well as Jeremy), he took his time to sit down in the Alfa with me and to walk me through all aspects of owning an Alfa from the perspective of an actual owner. He genuinely did everything in his power to dial in the deal to where the cost and the perks of the deal made a compelling package. Finally, the finance manager completed the happy trio by being very clear about the terms of the deal, working tirelessly to get me approved (no small feat) and to protect the new purchase with an extended car warranty at an amazing price for many years of coverage. At all times, I did not feel pressured or rushed but instead felt we were all working together as a team towards the same goal - defining it, refining it, preparing for it and executing it. I know that for my next purchase this is the first place - and I hope the last place - I will visit again to secure my next vehicle. I can highly recommend that you start here as well. :-) read more

Look what I found! A GPS tracker that was plug in to my OBD and was just hanging on the side when I was attaching my dash cam in my 2023 Mitsubishi Outlander. So when I bought the car from them, they were trying to charge me an anti theft gps device, which they claimed that is hard wire to the vehicle and can't be uninstalled. I refused to pay this, which is some ridiculous amount and told them to take it off the vehicle which they say they can't for that reason. So they said it's a perks and free for me for 15 mos just in case my car get stolen. After doing some research regarding this device, this device is really for the dealership to track your vehicle if you ever miss your monthly car payments. Very dishonest. read more

Jidd Motors Mitsubishi - Car Dealers Near Me - Des Plaines, Illinois

BEWARE AND STAY AWAY from Jidd Motors Mitsubishi in Desplaines, IL. They are the most dishonest scammers and a ZERO rating if available would be more accurate! They sold us a vehicle with a major pre-existing defect and deliberately lied and concealed it from us! Just do your due diligence and research all online reviews and complaints including the BBB that have been reported against them. Their COO James, and CEO Nick were informed and shown proof of the defect and initially said they would make it right, however it's been 5 months and not only have they back tracked what they said but they are now evading and refusing to be accountable to pay the full costs to repair the vehicle defect! THEY NEED TO DO THE RIGHT THING AND FIX THEIR WRONGS by providing in writing what they say they will do and stop misleading and engaging consumers with false advertising and selling vehicles that are mechanically defective. AVOID them at ALL COSTS! Official complaints against Jidd Motors Mitsubishi with The BBB, The Illinois Attorney General, The FTC etc will be proactively pursued. Jidd Motors Mitsubishi and it's associates from top to bottom need to make their wrongs right and stop blatantly violating consumer's rights! Don't ignore THE NEGATIVE REVIEWS!!! Before the ink was dry on the sale Our sales guy Abdullaha badgered us to leave him a favorable review before we could leave. The majority of their favorable reviews were imposed by the sales staffers knowingly this would build a higher rating initially. If you go back and see, many have updated their favorable reviews to only report they have been deceived and fell victim to Jidd Motor's illegal practices by concealing vehicle defects. To all the negative reviewers with adverse experiences, please file official complaints with the necessary agencies because Just telling everyone you know not to buy from Jidd is not enough! They need to be reported and made accountable for constantly engaging in illegal business practices and blatantly violating consumer's rights. read more

Got an appointment. Woman told me the car was wash and ready for my test drive. The next day I get a message saying we are ready for you let me know if anything changes for your appointment. Show up for my appointment on time, I ask for the person I talked to and this other guy told me "I can help you out, let's go over here and talk." I told him the car I was interested in and he starts to fill out a form asking me all my contact information. Then starts asking me about my payment method. I'm like woah let's see the car before I feel comfortable talking about how I am going to pay. He insisted that it is his manger's policy, and again I tell him that I would like to hold off and see the car. He prints out the car fax and goes to retrieve it. He comes back and says I'm sorry the car has sold. I ask him why I set up an appointment with a notice to let you guys know if anything changes, that I don't get the same common courtesy. His reply was "It's a use car lot and cars sale" He did not even try to get us to look at anything else or offer any other alternative, it really felt like he was pushing us out the door and did not want our business. The other people and my wife thought it was also a strange practice for a car dealership that had so many sales people working and zero customers to not try to spend a little of their down time to maybe get a sale. This is a dealership that pretends to be something they are not. I would be suspicious of any reviews. read more

Scam and horrible they hustle you and try to charge you overcharged and they say they parts but they didn't and charged the warranty didn't change in the vehicle. Also if your car under the warranty they will charge you to diagnose what you already diagnosed before and they try to hustle you they promise fake promises like we will give you free car wash which is lie and they can't diagnose anything and they tell you they fixed the car and they charge you but they did not do anything in your car and you need to hustle if you wanna get a loaner read the Google review you will know they are a scammers and all the five stars from overseas fake reviews be aware big scam place. read more

In short, this place is a scam! All their reviews are fake!I put in an inquiry for the vehicle on auto trader. I was contacted the next hour over a recorded phone call and was told that if I come in today, I could get 1000$ off as a 4th of July special. I was also told the car would be waiting for me and that my Lyft would be reimbursed in my final purchase price. I have screenshots in text from the dealer stating the car is fine and a lug nut I notice was missing wasn't true. I would soon find out this was all a lie, when I arrived the car was not ready, and the lug nut was definitely missing. The sales guy (Saif Quadri) walked me around the lot selling me on his lavish lifestyle in car sales. During that time, he mentions a car care package package offered by their dealership. At first, I paid no attention until the final sale price came and I realized he added a platinum package without my knowledge. Not just that but no discount at all. I tried to explain to the president (Adam Jidd) that one his employees lied to me on a recorded call telling me there was no issues with the car and I would receive the discount. The manager dismissed me cussing and telling me to get the F out. I wouldn't even be mad if I had gotten my 68$ back for my hour Lyft. Also, the lying a 25k car that needs new wheel bearings. These guys are ruthless scammers that will laugh in your face and play friend to steal your money. I was already pre-approved, and these bozos were trying to get me to run my credit and finance with them. Be read more

I give jidd zero I bought two 2024 X threes they gave me a worthless piece of paper cars not showing on the sheets. They are aware of it that the were warranty on the car, which I have to come out with money out of my pocket to get this car fixed because the sensors are going off on the car. so far one car is gonna cost me $400 to get fixed the car fax I or won't tell us where to put the cars from. I am upset.if jidd they're telling good because a good dealer and good customer service. I don't they tell us bring the car back and we'll get it fixed for you. This dealer is working on the false return. I want the consumer. To be aware that these windshields were replaced, but they are not telling them if you wanna make good on your promises like you say you are a good dealership. You can call me 312-723-9999 and forget about them telling you call you back two weeks later. I'm still waiting for them to call me back. read more

BE FORWARNED: DO NOT BUY A VEHICLE FROM JIDD MITSUBISHI!!!! We went into Jidd mitsubishi to buy a vehicle it was the worst buying experience I have ever encountered. I am giving it a minus 0 star review . Three weeks after I made my purchase of the vehicle, the check engine light came on ( I believe they disconnected the battery cable to reset the light and sold it and did not disclose this to me). I had not even made a payment on the car yet. The vehicle was still under the manufacturers warranty so I first took it to Autozone for a diagnostic readout and then to Ziegler Cadillac, a real certified dealer. After paying out of pocket for an inspection, I was told the vehicle had an exhaust leak in the aftermarket exhaust system and that part was not covered by the warranty. I was told by Abdullah my salesman, who the dealership named as the employee of the month (initially said I reminded him of his father) to come back to Jidd and they will look at it. There I was referred to the manager Sean (if that is his real name and position title) who asked about Zieglers' diagnostic. He said they were in competition with Ziegler Cadillac and not to believe them because they were in constant legal battles with them and he would let his own service department run a diagnostic a 30 min venture. 3 1/2 hrs later after me checking in periodically during that time Sean kept pretending the vehicle was being looked at. But instead, the vehicle sat in service not being looked at for the duration. Sean kept giving me word salad about his efforts to find out who put the exhaust in...why? and disrespecting my wife and me as if we knew nothing about business and what their responsibilities were. Sean the manager, called Sycamore Cadillac Dealer, another certified real dealer in Dekalb of all places, stating the problem. The dealers' service representative agreed with us saying the cars warranty for that part had in fact been voided and should've been inspected before being put out for sale. Abdullah and Sean did NOT disclose that big detail and knowingly sold me a vehicle under the guise of it still being under a full warranty and good running condition. I told sean, had that been disclosed I would not have bought the vehicle. At that point Sean got angry and told us we read the contract it was, "as is" and he was going to do nothing. Yet when we asked for him to show us where in the contract it states "As is" he fumbled angrily and changed the subject. He knew he was being less than truthful. We asked how can we make this situation better. Again he was unwilling to compromise knowing both he and Abdullah the salesperson deliberately concealed that the vehicle had modifications and repairing it would not be covered under the original warranty. I asked him if he was aware of the Consumer Protection Act. At that point he really got angry and told us to talk to his lawyer. A few days later, I talked to James in person who said he was the COO of the company. He gave me his number 312 282 7167 and said he will let me know what he can do but to call him in a couple of days. I called him and left messages but no surprise he never answered or it's a fake number as well. After making several attempts to contact the dealership to only be hung up on and placed on hold and then disconnected, I have taken the necessary steps to file a complaint with the Illinois Attorney General's office, the BBB, with you The FTC, Yelp, etc. regarding Jidd Motors Mitsubishi blatantly operating using illegal practices and selling vehicles to people without disclosing, omitting and concealing issues with the vehicles as they did with me that will be very costly to repair and not covered under the current warranty. AGAIN, READ THE MANY NEGATIVE REVIEWS I UNFORTUNATELY DID NOT SEE PRIOR TO MY VISIT AND PURCHASE WITH THEM. AVOID THIS DEALERSHIP AT ALL COSTS!!! read more

Thank you Jidd Motors for the best car buying experience ever!!! Adam, you have a remarkable team of people representing your beautiful luxury car dealership.  Dear Readers, do yourselves a favor and ask for Kris when youre ready to purchase your next car at Jidd Motors. I couldn't have asked for a more professional, knowledgeable and respectful person to help me find my beautiful new Range Rover Sport HSE. Most of all I appreciated that he wasn't pushy at all. He was patient and real. VERY comfortable working with him. Kris, I will make sure to send EVERYONE I know to you cause you're the real deal. Thank you I can't say enough good things about Sean, the world's great General Manager. You are amazing. Thank you for all your hard work and for the CRAZY LOW RATE!!!  Look no further for the most beautiful cars with an incredibly large selection and the best customer service you will ever experience.  #JiddMotors #LuxuryCarDealer #DesPlaines #RangeRover #BestCarDealer read more

Jidd Motors Mitsubishi - #RangeRoverHSE #JiddMotors #LuxuryCarDealer - Car Dealers Near Me - Des Plaines, Illinois

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the worst ever!! they scam you if you have a warranty. They get your money from warranty and never fix the car!!! and Adam is a shitty human. He will cuss you out and get his lawyer involved to bully you to come in and sign a "no sue" agreement. They have been sued so many times and every few years they change their name. scum. you will deserve what God has in store for you. I never knew prior to this crappy dealership that I would have to research making sure that I'm not screwed over. But take it from all the shitty ass ratings. Do not ever buy a car from here.!!!!!!!!!!!! They will change their name, so pay attention to the address read more

I purchased a 2021 Audi SQ5 March 1, 2024 and I was assured that it was up to date with maintenance. Two months after the break pads lights came up that it needed to be replaced. On the windshield it it has a sticker that has a rating of green, yellow, and red, which in this case it is green. Break pads have a life expectancy at a low end of 25,000 miles and we have only driven the vehicle 4,000. We tried calling to see if it could be replaced and were told that they do not actually inspect the vehicles. All they do is run a scanner through. We were also sold on all packages and we assured if we ever had issues they would be able to help. I am reporting this sale fraud to the Illinois attorney general. PLEASE BE AWARE. I was also told an audio recording would be provided on the USB they provide and it was not on there. They also told me I could cancel the additional packages if needed online and I would not have to go back to the dealership but that was not true. Only way to cancel is to go to the dealership and cancel. read more

Well - I had planned to write an entirely different review for Jidd Motors, but unfortunately the entire deal went south. I reached out and negotiated a deal for a 2023 Nissan Ariya, had them run my credit w/ a hard inquiry and got pre-approved w/ a $1000 down payment. They only took the down-payment either by Wire, Zelle, or Check by Mail. My credit union stops doing wires on Friday at 1PM and won't process any wires afterwards until the following Monday. That being said - we opted to go the Zelle route. Unfortunately, every account I attempted to send the down-payment through would not process the Zelle transaction. I kept the dealer updated and told them I'd do a wire-transfer on Monday. On Sunday, they texted me and informed me that they sold the car right from underneath me. So now - I have a hard inquiry on my credit and several days wasted attempting to work out a deal. Here's a thought - perhaps when somebody commits to purchasing a vehicle and informs you that they'll wire the money on Monday - don't sell the vehicle from underneath them. I had a pre-approval option that didn't require a down-payment that I could have pushed forward with, or - they simply could have waited until Monday for me to wire the funds. But they sold the car right from underneath me. At this point - I guess I can be grateful that the deal didn't happen. read more

I purchased my Audi in Sep2023. Here is list of problems I faced with this dealership - Didn't reveal carfax report until at the at time when they provided me rate for Financing. - Sales agent kept pushing me to rate her even though sale was not complete - Their Financing lady was the worst. Added warranty without providing me information that it will be added to the Finance - Broken Seat handle which they promised to replace but has not been replaced yet. -Hiding information. -Cunning. -Didn't fulfill promise. They have great Cars but Worst management and Sales. read more

Been a client for years. These guys deserve all the right business, they sell good cars at good prices.

Don't waste your time going to this dealership. If you're looking for a dealership with dishonesty at the top notch, fraud and scam, there is no better place to start. Jidd Motors is the right place to experience all that. I went there to get a BMW X6 in Feb 2025, after driving it for 5 weeks with a little over 1,000 miles, the car stopped working due to corrosion. The car was inspected by BMW accredited dealer and they confirmed that the corrosion has in fact been laying in there for a long period before they sold it to me. Every avenue to make these thieves take accountability has been super difficult. These people just don't care about customers at all. Forget all those nice reception you get before buying the car, once you pull out of their lot, its a wrap. If you must buy from them, at the very least, please do your due diligence before going here. If you are not sure of what to do, after buying the car take it to accredited dealership and go do a full diagnostic the very next day and be ready to encounter their BS. They're nothing but headache. If I were you, I would avoid them. To verify, read their reviews and filter by the lowest stars, you would see 80% of the complain is about their cars being faulty in very short period after buying it. Also, you will see them chasing you about to post a review about them. I bet you'd go back and edit the review like I did. There's high chance of that. Long story short, they're fraud, thieves, scammers and liars. read more

The worst dealer I was ever at. I found I the car I wanted. It had some scratches in a few places on the car. They told me they would not fix it. They said I have to buy it and they take it to a body shop to get it fixed at my expense. They are NUTS!!! SCAM DEALER!!! read more

One of the worst dealerships I have experienced. After walking away from the deal because they would not match carmax appraisal on my trade in they called me the next day to make a deal. I was working and told them that I cant come that day and that I will be in the following day. I drove to the dealer next morning and en route I got a text from them saying that the car was sold last night. Most unpleasant and unprofessional customer service I have experienced. I would stay away from the lies and deception of their sales managers. You are better off looking somewhere else for your car purchase. Dont believe me? Just look at all these terrible reviews they are accruing. Trust me you are better off looking anywhere else for your next car as this dealership is the worse as it gets. read more

Sold me a 2023 x1 that ended up needing a new transmission before I could even pay the 1st car note. Called to speak to the manager multiple times, never came to the phone. Whomever answered laughed in my face when I told them what the problem was. Please DO NOT shop with them. If I could give 0 stars I would. I came in with already financed and when I wouldn't finance through them their attitudes completely changed towards me. I asked for a bow on the car since it was my birthday, they wouldn't even give me that. I wish I would've seen these reviews before I even went here. Salesman asked if I had Google on my phone and did the positive review from my account himself!!!!!!!!!!! As soon as I pulled off the lot I found 2 cracks in the window, when I called he told me that was normal wear and tear. Who sales a car with a cracked windshield? That has to be a safety concern. I'm so disappointed in this place I hope people start to look at the reviews before going here!!!!!!! read more

Romy is the best, hands down. He helped me with purchasing my first Maserati. Not a single point during his time assisting me, did I feel uncomfortable or confused at all. The process was smooth and I absolutely love my car. Thanks Romy! read more

Jidd Motors Mitsubishi - 2015 Ghibli sQ4 - Car Dealers Near Me - Des Plaines, Illinois

Waiting on my refund have not got it yet Terrible customer service I want recommend them to anyone read more

I cannot overstate how horrible an experience I've had with Jidd. Simply stated, my experience with Jidd will cost me roughly $10,000 in repairs. I purchased an Audi A7 Sept. 2020. Within 3 days of purchase I took the car to the local Audi dealer for a full inspection. The inspection revealed several issues which would impact the drivability of the vehicle. I quickly returned to Jidd with the report from Audi in hand. Jidd initially refused to make the repairs but after much kicking and screaming they agreed to fix the most pressing issues. Unfortunately, last night while driving the car I began to hear a very loud noise. I took the car to Audi today and to my surprise the same issues that were mentioned in the dealers report in Sept 2020 were the very issues the car has today. As it turns out, Jidd never made the repairs they claimed to have made. I'm at a lost for words to be honest. Not only did they sell a car with many issues, they pretended to fix issues that they did not in fact fix. To add insult to injury, the warranty that Jidd convinced me to buy covers NONE of the issues. I am now stuck paying a car note on a car that has $10,000 in repairs needed. PLEASE do yourself a favor and stay clear of Jidd. They're dishonest, sell crappy cars that have been detailed to look show room ready, and refuse to stand by the many issues some of these cars have. read more

If your earnings are not in the top 20% do not come here. Especially for an EV vehicle. I make decent earnings, have a 645 credit score, & they treated me like complete crap, especially after canceling $6,000 worth of warranties that they initially sold me. I bought my first EV vehicle, started with a base model Tesla, put $4,000 down, & guess it was too poor for them. One of many issues is they sold me the vehicle with a locked Tesla account & no adapter. The account being locked prevented me from charging at any Tesla stations & was informed after, in their words, "it's my car now, & my problem", that it could take 3-4 days to get the car unlocked. Alternatively & after making the sale, riding around for 4 hours trying to figure out how to charge vehicle, they then informed me that I could charge at a non Tesla stations but gave me no adapter!!! They were suppose to call me back yesterday about how to charge it & never did! After I was able to putt the car 30 miles on its last breath back to the dealership, I was then given an adapter & told I could leave the car at their other location to charge it for however long needed. I went to work & left it for 7 hours expecting a full charge upon return, but when I came back, they took the charger off at 30% to charge another car, whey there were other chargers available! And here I am, after the trouble & inconvenience still stuck at the dealer waiting for the car to charge! You would think after making a purchase with them & the hassle that they would make right & at the least make sure the car was fully charged but, no! My little money meant nothing & I had no business in this establishment to begin with. They are very prejudice & if you're middle class or lower, please stay out of this place. Take your dollars elsewhere where you will be appreciated & treated kindly with respect. read more

very unprofessional owners they do not help you. and i was told by owner you cannot return your vehicle even after the next day. but mitsubishi policy is 3days and when you call the dealership it states 3 day return policy.....they are unprofessional and all they do is lie and rip you off.. i wanted to give them a no star..but they got lucky for that one star.... read more

WOOOOOOWWWW!! BE CAREFUL!! LOOK AT LOWEST REVIEWS FIRST! THEY BUY THEIR GOOD REVIEWS!! I had to update because I am appalled at what happened today. After seeing my review, they made the sales rep (Who I thought was nice and didn't have any problems with her until today, she backed off and didn't harrass us like the manager and owner did after we said no) they made her offer me a gift card and apologize for our experience there. I was like OMG, I really hope they didn't make you do that because our issue was not with you and you should not need to come out of pocket and apologize to me for your managers and the owners disgusting behavior. She explained that it was her day off and she prides herself on customer service and wanted to make things right even though she wasn't in the office today. I declined the gift card offer and she then asked me to take down my review on Google!!! So the entire plan of the gift card was a bribe to get me to take down my very honest review of this company.. not only that! I come to find out that it was not her day off and she was in fact working. I went from feeling really sorry for this poor girl being beat down by her management to then realizing they are manipulating her and making her look just as bad as they are . ABSOLUTELY DO NOT GIVE THIS COMPANY BUSINESS!! THEY ADD ON THOUSANDS OF ADD ON CHARGES TO POCKET THEY TOOK OFF FEES FOR US AND THEN ADDED ANOTHER RANDOM CHARGE THAT WAS EVEN MORE THAN THE ONE THEY REMOVED. DO NOT TRUST THEM, DO NOT BE SCAMMED BY THEM!!! THEY ARE LIARS AND VERY MANIPULATIVE My mom was in the business for over 30 years and this is a prime example of why people get ripped off by dealerships and why car sales have such a bad reputation. This place is a joooookkkee. If you walk away because of the scammers skeemish lies, they will HARRASS you and BEG you to buy a car. The "Owner" even text my husband begging him for the sale after a week of the manager saying we better buy it now because there are people lining up to buy the car. Funny how they have people lined up out the door for this Car yet after two weeks, they were still begging for our business. Adding thousands of dollar of unnecessary this and that. DO NOT DO BUSINESS WITH THIS PLACE. And to the owner and employees.. stop stalking and harassing us!! read more

The worst day of my life is that day I stepped in to this place! Just married couple, wanted to purchase a car for business, came to this place and met a lot of liars, starting from the salesman Kris, general managerJosh, finance manager James! We purchased 50.000$ car and started having issues with it after literally two weeks, but before we were told that the car was in excellent condition, that it passed inspection and etc. We went to their service and they told us it has not been inspected and that's why we are having a bunch of check engine light on. There was no reason to trust them and I went to my mechanic and guess what! They sold us totaled car! Evidences are collected! Just be careful when you want to buy a car from this place!!!! Awful, just awful experience! read more

Test drove a dirty vehicle on a cloudy day and purchased the same day. Only after reviewing the vehicle in sunlight did we notice multiple dings with the body of the car and also several knicks and the beginning of a crack on the windshield. When contacted about the condition, Jidd ignored us all day and eventually said too bad and made no effort to rectify a windshield that will need to be replaced. Customer service here is terrible and they also said a vehicle was not available to drive because it was in transport, sounds like they do that often to get you in the door. They do not stand by the supposed quality of their vehicles. Do yourself a favor and go somewhere else. read more