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    Hertz Car Sales Des Plaines

    2.1 (37 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Hertz Car Sales Des Plaines

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    Picture of the car they were hiding

    The worst experience ever at a dealership. Purchased a car and when I went to pick it up they say they sold it to a dealer. I was floored! I actually had a bill of sale on the vehicle!. They claim its sold but as you can see with pics they are still trying to sell it 7 days later. I still have the bill of sale in my hand, they ran my credit and I got financed. They said they can sell it any time to someone else. Then tried to sell me a car with many problems, Crappy touch up paint dings all over carpet missing rust and may other problems. These cars from Hertz DO NOT REPORT DAMAGE to Car Fax or Car Check!!!!! I said I wanted my car I inspected and they said it was not on the property any longer. I went into the garage and there it was! What HUGE liars, Most dishonest dealer ever. Manager could care less. Was yelling at employees constantly. I hate this place.

    Worse salesman I've ever dealt with, had to leave the lot he kept ignoring me with 12k cash in hand
    Alexander Z.

    I came here to check out a Mazda 03. I came with $12,000 cash in hand, about $1,000 more then they were asking. Completely prepared to pay fees and drive off that day. I was there to see Brian but I ended up with this clown. This guy spent the whole time talking with his buddy and not once did he work with me and checking out the car or test driving it. He had me sitting by myself in the car waiting for him to finish his conversation for over 20 minutes. As a matter of principle you should never do business with clowns like this

    My new car from Hertz. 2013 hyundai Elantra.

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    7 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    11 years ago

    Very bad experience. Don't even know how to talk to their customers politely. Very rude...stat away

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    9 years ago

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    8 years ago

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    Ask the Community - Hertz Car Sales Des Plaines

    Review Highlights - Hertz Car Sales Des Plaines

    From the first phone call and our back to back texts, I knew Andrew was my guy.

    Mentioned in 3 reviews

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    I couldn't be more impressed! I was looking to sell my 2017…read moreHonda CR-V, and used Kelley Blue Book to give me a value estimate and hook me up with local dealerships who would be interested. I ended up going to a few, including where I originally purchased my vehicle, but they all low-balled me. CarMax offered me the most, and I was pleasantly surprised at just how much they gave me. Not only was I happy with their $ offer, but their customer service was top-notch. What a well-oiled machine! Their purchasing process is very structured, and the staff member who helped me was efficient and kept me informed about what the steps were and how much more time it would take. I'm thinking I was in and out of there within an hour. I left VERY happy and highly recommend this location to everybody.

    Had my 2025 Nissan Versa shipped from Beaufort, GA to Illinois for $300 arrived on time. I've…read morebought multiple cars from CarMax and usually the process is seamless. Sales side was solid: Tabitha communicated well (including a title delay), and when I came in, Dean and Christian had me in and out in under an hour. No complaints there. Service/conditioning was a miss. The car was handed over unclean dusty, no basic wipe-down, nothing. When I asked for it to be cleaned, it wasn't taken back for a proper wash/detail. Instead, a tech did a quick, partial wipe-down with a rag and sent me on my way. That felt careless and below dealership standards especially for a vehicle being delivered to a customer. I ended up paying out of pocket to get the car properly detailed elsewhere. Shout out to Detail Doctor!! Aldo! I'd still shop CarMax for the buying process, but this location needs to tighten up its service/conditioning before delivery. It's a basic expectation.

    Economy Auto Mart

    Economy Auto Mart

    4.1
    (41 reviews)

    Highly recommended for folks looking for pre-owned / used cars. Don't just limit yourself to the…read morelikes of carmax or car sales from car rental companies! Come by take a look at the selection and speak to the honest and friendly folks at this small privately family-owned used car dealer. Selection of cars: Few dozen of mostly sedans including compacts, mid-sizes and full, as well as some SUVs. Mix of Asian and American brands. Most are considered staples (workhorses) intended for the daily needs of the working and lower middle class. People behind it: Friendly, understanding and patient - through and through. Mike, the owner, a very charismatic gentleman that is very social and easy to talk to. He has owned the place for many decades. Despite all the years in the business, he remains humble and empathetic, down to earth. When it comes to him, you can freely speak your mind. If you show him your genuine and good heart, he will do his best to accommodate and give you a good offer. Michelle, who is responsible for financial operations, and Nicole, assistant are friendly, helpful, patient and understanding. Christian & Julio, the handymen taking care of the cars. Friendly and hardworking fellows. Facility: Yes, the exterior looks much better and no doubt the interior definitely needs work and the carpeting needs replacement. Personal story: I was in the market for an affordable vehicle that met certain criteria's like budget, mileage limit, and some tech spec. minimum like a rear-view camera. And I found the one that met all my criteria/expectations. I had some delays in procuring the car because my bank doesn't have a branch in Chicago and it took awhile to receive a cashiers check and then also because of my extremely busy schedule. Economy auto mart was very patient and understanding and held my car as sold for 2 weeks until I had everything ready to go.

    I bought a truck at this dealer and had some problems, they told me that they would fix by…read morereplacing the parts and labor When I went back to have the parts replaced, they only replaced one of the parts and not the other,I paid more than $22,000 a little more for this truck, and one of the owners behaved very despot, The truck came with 2 problems and they only fixed one, The person with whom I spoke was very rude, despotic, and without any interest in helping the client, I don't have his name but he is the owner's son, What I can tell you is that I will never buy another vehicle from this dealer again and I recommend that you don't do it, they just want your money and after you sign the papers, for them you are just a number,be careful if you buy something from this dealer.... No compres en este dealer son bien transas, y si compras ten cuidado con lo que firmas, y si te prometen algo diles que te firmen un comprobante porque si no lo hacen te van a estafar,{mucho ojo}

    Hertz Car Sales Des Plaines - usedcardealers - Updated July 2026

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