On the Oregon Trail Caravan our truck A/C blower wore out. Despite a full schedule they graciously…read morefit us in and quickly found a replacement blower, installed it, and got us back on the road. All with a smile and regular updates on the progress. This Virginian is most grateful for the care and professional performance.

Customer service is great, vehicle service not so much, traded in my truck about a month ago, the…read morefloodlights up top on the vehicle I was trading for don't turn on, bad wiring, they told me they would take care of it for free, which is great. Appointment had to be scheduled 1 month out, I dropped it off at 9:00am, 6 hours later I go to check in on it and planned on just waiting until it's finished. They didn't even start on it, turns out it's gonna be an 2 day kind of thing, now I have to wait another month to bring it back in, 2 months total to fix a wiring issue, hopefully it can get done next time.

Overall, I would recommend. The biggest downside is that…read morethey don't use name brand oil. They are attentive to customers. But it was busy when I went on a Saturday at 9am, and it took too long. There was a long delay after the car was finished before I could check out and pay. Valvoline is better at this. It's not cheap, but the quality of service is good.

Hardly any waiting. They got me in and out really fast. They knew exactly what kind of special oil…read moremy car requires, it's a little pricey but I trust them and recommend them highly. They have never done me wrong. I will use their service always.

They were great.James always ran diagnostic for free and told me how much it would cost me to…read morerepair a car.Fast , reliable(none of the repaired items ever failed).Close to home.credit cards accepted.Used to repair my vehicles with them , my Lincoln , Ford and Jeep.From starter/steering pump replacement to fuel pump/brakes and what not.Unfortunately yesterday I discovered , that from September 4 they are closed and James now works for some farmer.I hope he likes it better , but this is a huge loss for the area I mourn the loss of the mechanic I could trust needed some simple work on my used truck some guys I called act all busy and have not looked at it in 4.5 hrs ,Ok say you are busy if you are and tell me the time frame , but no you know we are very busy and we will get to you sometime somehow one place I had to leave voice-mail,another shop listed won't do it...1 shop listed twice with the same phone number under different names...so yeah tons of fun , guess that is what I get for living in a rural not very populated area....

Met with Casey the sales manager in October, 2024 to request to be placed on the list for 2025…read moreForerunner TRD Pro. Was told at that time there were no others on the list ahead of us. I asked if he needed a deposit and he said "no, you're first, no deposit needed." Since then I have spoken to Casey no less than 3 times and each and every time, I asked if he needed a deposit and he said "no." We even discussed a preferred color. Yesterday, 6 March, I went in for my oil change in my Tundra and asked him when he thought our TRD PRO would be allocated / received by the dealership and if we could give him a deposit. He proceeds to tell me there are already several people in front of us on the waiting list. Really Casey? He came up with some BS story that he thought i wanted to test ride one first, which was a complete LIE. When I called him out on it, he said "I'm not going to be talked to like this." Talked to how? Factually and honestly? Casey is the owner's hunting buddy so I'm sure nothing will come of this review. Here are a few adjectives I would use to describe the sales department under Casey's "leadership" or lack thereof: Dishonest, offensive, deceptive, good-ol-boy, disappointing, disingenuous, untrustworthy, irresponsible, arrogant and conniving. I will never purchase another vehicle from this dealership.

I had the best possible experience at Phil Meador Toyota!! I brought my '02 4Runner in to get the…read morewindshield and suspension checked out, but was also curious about a number of things going on with the car. I had unknowingly scheduled an incorrect service given these concerns, but Kim was able to get me on the correct schedule right away. Kim was so great!! He took the time to hear my concerns, laid out a number of very affordable options, and talked through some things with me which made me feel very comfortable with my decision. The whole staff was warm and welcoming, the waiting area rivals the coffee shops/cafes in the area, and the warm chocolate cookies were the cherry on top. I honestly would love to just use their waiting room for work... haha. 10/10

One Stop Auto Sales must have sailed under a lucky star. With the addition of Teresa Nelson it…read morecertainly is a game changer. Not that One Stop Auto had any issues in the 1st place. As a financial professional I have worked with numerous auto dealerships over the course of my 34 year career. The achilles heel of any small business is talent. Having Teresa Nelson with her years of experience in franchising, an MBA from Idaho State University, and a few businesses under her belt has been a "level up" for this dealership. The additional selection of floored vehicles is also a nice touch. The business model of locating your exact vehicle, making your order, having them go to auction for the purchase to bring it back to Pocatello is unique. Saving money on reconditioning (which dealerships tend to charge) is also a nice touch. I would certainly recommend One Stop Auto Sales. I have read other reviews which makes me add the last recommendation. Freaking buy an aftermarket warranty when you buy a used car. Worth every penny. Every used car purchase you are taking is a calculated risk.

I recently bought a truck from these guys. Thinking I got a great truck, how I was wrong to think…read morethat. It wasn't until after finishing the paperwork that they offered a warranty, but they made a big deal to reprint and start over. Since buying this truck I have had nothing but problems. I returned home and the check engine light popped on, saying that my cat was running low efficiency. I had my buddy that is a mechanic look at it. He proceeded to tell me that the code had been deleted recently. I called One stop Auto sales and Gregg said run some cat a clean through it and it will be fine. Not having a care in the world that the truck was having problems the day I bought it. Gregg also said "not my car nothing I can do". The check engine light is still on even after multiple repairs have been made to try to resolve the problem. A couple days later I called again asking if they even ran it through a shop, Gregg said they did and that they had a mechanic look at it and did services. Well after getting an oil change today, I definitely don't think they did. When getting my oil change, the company doing it made me aware that no other fluids had ever been serviced. And to go along with that they also told me that I needed an aliment and that a bolt that was missing to do part of the aliment so they would need to order a kit. People do not buy from this dealership. The cars they sell have problems that they know about but they hide them and sweep them under the rug.

I highly recommend Jack's Auto Body for all of your painting and repair. Also for custom and…read morerestorative needs. The owner Mike, and his team are fantastic to work with. Mike honestly answers all of your questions, and explains exactly what is involved in the repair or restoration. He is very fair with costs. The quality of is work is excellent. I wish I could give a higher rate, if I could it would be more than 10. Thank you for all you do, please stay true to the excellent job you are doing.

Recently we had some damage caused by a previous windshield installer that caused rust to the…read morewindshield frame. This is not a trivial repair and some shops will not even attempt it and consider the vehicle totaled due to the cost to replace the structure rather than repair it. Jacks understood the value of the vehicle and worked with me as I coordinated the warranty repair with Safelite. Jacks provided an accurate estimate before the work was started. The team at Jacks is fantastic to work with Kendall and Mike were supportive through the entire process. The repair was done well and the cost was within the estimate. I would recommend Jacks to anyone who needs specialized auto body work in the Pocatello area.

If you're in the market for a new car....go see the folks down at Pocatello Nissan Kia. Nissan…read morebuilds some great vehicle these days and beats Mazda, Hyundai, Honda, and Toyota for price, style, features and quality. We love our new Rogue. The guys working the showroom floor are professional, and knowledgable.....without being the typical car dealer pushy or annoying. The only way they lose a star from me is when it came to signing all the paperwork. Man that process takes a long time. We made a straight clean purchase, no trade in, used their financing. I have perfect credit and had all documents and info at the ready. It still took 3 hours to sign and drive. I had the car insured with a five minute phone call, 30 minutes into the process. There has to be a faster way to buy a car. This is my 3 new car purchase, the time issue is typical, but if somebody doesn't dock them a star every now and then it'll never change. Other than that it was a great experience.

Could not have had a worse experience. Came in to have an…read moreengine ticking and trouble with cold start checked. Service department told us engine needed replaced. (No diagnostic tests run.) Took longer than expected. When we got the car back the A/C wasn't working and making a weird sound and the cold start was STILL a problem. Service department now said the fuel pump was making causing the problem and they could have found it if they had done a diagnostic test, Something that they should have been done before replacing the engine but the technician "didn't see the note about the cold start issue." Service manger was dismissive saying if "Nissan customer care didn't side with us then it wasn't their problem" The car is less than 5 yrs old. You are better off going anywhere else.

We took our truck in for a general inspection and wheel bearing pack. After only 1500 miles the…read moreleft front bearing lock nut came loose causing the wheel to be held on by the breaks while driving 70 mph down the freeway pulling tandem trailers. After getting it repaired at a dealership, they confirmed the work performed by Point S was poor quality and we were lucky to have gotten off the road before the wheel fell off. We went back to Point S for compensation for the repair and a refund for the original work. After talking with the shop manager and the owner, they paid for the dealership repair however they felt our lives were not worth the $690 amount of the original work performed by them.

These a let fantastic community members Ever year they tow…read moresheds for veterans from The Construction Combine and ISU event!! Great people I have also used them personally they are efficient and kind. Here's to another year together!!