Overall, I would recommend. The biggest downside is that…read morethey don't use name brand oil. They are attentive to customers. But it was busy when I went on a Saturday at 9am, and it took too long. There was a long delay after the car was finished before I could check out and pay. Valvoline is better at this. It's not cheap, but the quality of service is good.

Hardly any waiting. They got me in and out really fast. They knew exactly what kind of special oil…read moremy car requires, it's a little pricey but I trust them and recommend them highly. They have never done me wrong. I will use their service always.

Very helpful with our car emergency. We were on a long road trip and the mechanics at this shop…read morewere extremely attentive.

"Wally" was friendly and seemed anxious to help and described the nearest cliff with a road to it,…read moreand then at several levels helped me to get stuff going. - I wasn't going to review, But it popped up ready to go, so, ... - It came up on a search and the neighbors seemed to like him.

I always have good, fast service when I go to Jiffy Lube. I'm a very happy customer.read more

I was in and out for an oil change. Fair price and great customer service. I usually change my own…read moreoil but for how easy they made it I'll be back next time it needs changed.

The Good: Made good on the warranty on my Ever Start Platinum battery…read more Needs Improvement: I'd called and had spoken to someone(in the auto center) about the battery having tested low by an oil change place. I was told if they (Walmart) found it to be "bad", they'd replace it. I said, okay, I'll bring it in. Long story short -- they wouldn't / couldn't test it while it was still in the car without me making an appointment. (They aren't like AutoZone or O'Reilly's -- who will test it with a portable device.) ) They should have told me that on the phone call. Result was I wasted gas and my time showing up w/o an appointment. When I brought in just the battery a day later, it took an hour and a half for them to test and try to "restore" the battery. Bottom Line -- I have had good experiences dealing with Walmart on batteries that failed under warranty. (Like failing in the last 2 weeks over being under warranty!) Walmarts are everywhere, so it's easy to get warrany assistance everywhere. I'm displeased with the assistance from this Chubbuck Walmart but I'll continue to buy batteries from Walmart given that it's turned out okay in the end.

I stopped here on my way out of town a couple weeks ago. It was a Sunday morning around 10am. I…read morejust had hit a median and was worried I had messed up one of my tires . I was sitting in the tire lane and a lady walks up and I told her what had happened. She immediately checked my tires and was so incredibly friendly . She even looked under my vehicle to make sure nothing was leaking or that I didn't break anything . She did find a nail in one of my tires and carefully took it out . Luckily It didn't go all the way through . She caught it right in time before any further damage. I was so grateful for her help. I didn't get her name but she had blonde hair and was wearing a hat. We need more humans like this around . Thank you so much for your exceptional customer service .

Great service. Worth the money for the wonderful job they…read moredo. Got everything i needed done that had to be done. Thank you so much.

This is the only mechanic we'll us. Consistent great service. Fair pricing. We've always been happy…read morewith these guys.

Customer service was fantastic! Everyone was so friendly and happy, which made the whole experience…read moreeven better. The lady at the front desk got us right into a bay to have our tires checked and filled. Daniel was super quick and helpful--he filled up our tires, noticed we were missing a valve stem cap, and even replaced it on the spot. All free of charge! Such an amazing experience--definitely a 10/10!

They have effectively driven off multiple customers. They take way too much time. They will lie…read moreright to your face. They charge you for work incomplete. They miss checking air pressure, then have to ask how much air to put in. Worst of all is they know they have these persistent problems yet they do nothing to fix it.

Had a fantastic experience. we had a tire blow out on our rv on the way out of town and Conor came…read moreout and changed it for us and we headed back into Pocatello and he met us there. We were going to buy 6 new tires just to be safe and he checked them all and said they were perfectly fine and safe to drive on and that he would not want to sell anything to us that we didn't really need. Refused the tip that he deserved from us and then off we were again on our adventure. Thank you Conor!

This place is the best! I needed a tire fast and discount tire was being way pushy and wanting to…read morecharge me a crazy amount for a single tire. If you're a woman and don't know much about tires then I highly recommend not going to discount tire in Pocatello they will try and take advantage of you . I then called big o tire from discount tires parking lot and spoke to the owner. I told him I was in a hurry to get out of town but needed a new tire. I told him what discount was trying to charge me and he said ridiculous come here instead and He quoted me a way cheaper deal same tire and got me in right away . I've been to big o tire three times since then and have bought 3 tires now. They actually care and help people . They do not try to rip you off or take advantage . They're honest and get the job done correctly. Thank you Big O Tires! You guys Rock!

We are visiting from IL and didn't want to drive back without checking an issue with the front…read moretires. The service was prompt and the quality of work exceeded expectations. Great place!!

My daughter had a blow-out on a Jack's snow tire at 4 am in the morning put on 3 days and 16 miles…read moreearlier at Jack's shop. Result was car body damage and destroyed tire. It could easily have been two dead college girls headed back to school in Utah. Cause was their failure to check the valve stem after changing which they had damaged and which they admitted is standard procedure. You might think this a fluke, but given my past experience this is clearly a pattern of negligence on their part. A month ago they put on my snow tires (already mounted on rims) and told me I was ready to go. I asked if they had checked tire pressure given the tires had been stored for 8 months... they had not. TWO of the tires had less than 15 pounds pressure and they were ready to send me out to have my own blow-out. Two years ago I had a front blowout on Michelin tires with 18,000 mile on them, going down a mountain grade in a pickup truck towing a heavy trailer at 75 mph. I survived barely; they refused to even warranty the tire blaming the cracked alloy rim as the problem. Others have suggested the crack was due to the resultant blowout. Bottom line, their shop is incompetent and negligent; they do not warranty their products, work or service. Oh yes, their response to the snow tire blowout was that they no longer carry that tire, will not warranty the tire and say they cannot confirm it was bought there because of a new updated computer system that only has one year of data! I have decided to get all the tires replaces at Costco where their procedures are very tight, and then seek damages through a legal route.... after all negligence is negligence, I don't think I have to prove who's tire it was since they did the mount, although I will also prove it is there tire. I bought nothing but Jack's tires for 3 years and for 4 vehicles. After the truck incident I changed and would not consider their Pocatello Idaho store again. Try a real tire dealer; you cannot do worse than Jacks Pocatello Location !

Had to call three times to ask for the price of the service that was being done on my truck which…read morewas an oil change and right rear berring leak. Response was "oh I don't know. It's going to be pricey." Guy on phone estimated and told me $30 for the seal. That's the only price he told me regarding an estimated cost. I knew it wouldn't be just $30. When it was done that's when I got the actual price. Over $700. And got charged around $130 for a $30 part including overnight shipping. Was told the first seal didn't take which was a red flag. I was also charged 8.99 for windshield wiper top off. That could've been a price said over the phone if it was I wouldn't have authorized it (actually didn't when I dropped truck off because I only said an oil change and the berring seal.) since I have wiper fluid at home. I paid and drove the truck home and to work next day. Not even 60 miles since work was done and the berring seal was leaking again. I drove back to Bill and Mikes and told them. Bring it back they said. Since I had a terrible experience with them with just getting transparency on pricing of the work being done I took it to a certified ASE mechanic. After he took everything apart he informed me that Bill and Mikes didn't have the right tool for the seal job and they pried the old seal out with a chisel damaging the seal seat. See attached pictures. They also didn't have the right tool to install the new seal as that was damaged too. Hence why the new seal bill and mikes installed leaked immediately because it was already damaged from the mechanic jamming it in. He also informed me that they stripped the differential fluid bolt and broke something on my rear brake. The brakes weren't bleed through correctly when I drove it away from Bill and Mikes because I had to press the pedal all the way to floor to stop. I had to spend the same amount of money to fix it correctly with a different mechanic. I wish to get a full refund for the work Bill and Mikes did on the berring seal. They shouldn't offer this service if the mechanic doesn't have the right tools for the job. I won't be taking my vehicles here ever again. My experience summed up: 1) dodgy with price transparency 2) did a terrible job and didn't fix the problem 3) damaged my truck more after their service.

While I didn't have a problem with my car they helped me get a poor kitten out from the underside…read moreof my car. They squeezed me into their schedule and was able to get the kitten out.