Went for a quick oil change and was there for 30 mins and didn't want to wait inside waiting room went for a walk around the block and car was already ready! Satisfied went right after lunch read more

I went to get my car inspection here and had an awful customer service experience. I pulled up the back and was told by a technician to go to the front, park, leave my keys inside the car and wait as it will take about 30mins. I then went inside waited over an hour and another person who arrived after I got their inspection finished sooner and faster than me meaning they totally overlook and skipped my car. The organization and management here are awful. Every person that works here gives their own instructions and they don't communicate among themselves to better assist the customers. I Will not come back here to service my car. read more

I went in to get an oil changed and needed a new battery as well. I had such great service , highly Recommend coming to this location. Thank you so much Mr. Shannon G ! read more

I will now only go to this location for my oil change. Gustavo was kind, patient, and respectfully explained all my options. He offered his recommendations, gave me the full price differences after taxes, but in the end didn't pressure me to pick one option over the other. He was quick, courteous, and was pleasant to talk to. The reality is, as a woman, it can be intimidating walking into spaces that are male dominated especially when you aren't an expert in something like car maintenance but Gustavo made me feel comfortable! Also, my car runs great so he really knows what he's doing. If you can, ask for him! read more

Went in to get an oil change, tire rotation and new windshield wipers. Reasonable priced and staff was very accommodating and nice! I drove off without new windshield wipers but when I drove back they put me ahead of a huge line, I really appreciated that. Will be going back read more

This location is simply the worst at accommodating their customers....due to COVID you can't drop off your vehicle for a state inspection because get this, they won't get into your car...really, really?!? So they wouldn't let me park and leave it out front, and wouldn't let me leave it in line in the back...I remember the days when the insurance company was to blame for not letting us in the shop area I guess that's just fine and dandy now. This say nothing of the time the over-filled my oil on an aging 1992 4Runner causing a gasket to leak and the engine to burn oil...they've also over and under filled my 2004 Mazda 3. I simply can not visit this location anymore; I hope and wish for it to go out of business so a reputable car business can take It's place. read more

I took my car to the north Lamar location for an oil change. They have changed my oil numerous times in a 100% satisfactory manner, but this time oil was leaking from the plug. So I took it to the Brodie Lane location and requested they look at it which they did. They tightened the plug, but overnight I realized it was still leaking a small amount. I went back to the Jiffy Lube and they had me purchase a new plug ($2.43 from Advance Auto Parts down the road). They then drained the oil, put the new plug on, and replaced the oil at no additional cost. It remains to be seen whether the leak is fixed, but I can positively say that Jiffy Lube on Brodie Lane did everything they reasonably could be expected to do to try and fix it. read more

Terrible service. Joseph woodland displayed poor customer service and professionalism. Was told everything was good and to drive away and was almost let go with unsecured oil drain plug. Disappointment is an understatement. Left review with Jiffy Lube customer service and was told I'd be contacted, haven't heard anything back. Less than ideal experience. Would not return read more

I came to Jiffy Lube for a state inspection for my vehicle as a walk in on a Saturday afternoon. I expected it would be a long process that would not be fun but it was super simple and easy at this location! The attendant told me there were 3 cars ahead of me but the whole process maybe took 30 minutes. They were really friendly, the inside was a little gross but it is still a Jiffy Lube station so I probably shouldn't expect too much more. They made my inspection process easy, and I am super thankful for that! read more

Calvis was so helpful and knowledgeable while changing my oil! He really looks out for the customer and provided great service. I'll certainly be coming back here! read more

Needed Oil Change. Harper have great service and even gave me a discount for patience because he was the only employee working there. If anyone deserved the money it was him! 5 stars read more

Got there 20 min before open to make sure I didn't have to wait in line. I only had a small amount of time to get an inspection before I had to go to work. A giant sign on the side of building says "we do state inspections." When they opened at 8 they told me the state inspection guy wouldn't be in for at least 2 hours. Nothing was posted on the website or on the building about the special inspector's hours. Huge waste of time. read more

J and Joshua are a dynamic duo. Had the best experience today getting an oil change as they blasted T Swift loud and proud. These guys were friendly and funny. As a bonus, they cleaned my windshield (windshield was absolutely covered in pollen by the way...achhoooo...bless me) and I did not even ask!! They really took a mundane task and made it the highlight of my week. Make them employees of the year, take them out for dinner and drinks, give them a decent raise, and buy them tickets to see Taylor in concert. They deserve it. read more

Jiffy Lube - Oil Change Stations Near Me - Austin, Texas

I noticed one tire was low and since I also hadn't rotated my tires in over a year, I thought I'd take care of both by getting a tire rotation. I was initially pleased as it was completed quickly and both guys I dealt with were pleasant. However, I asked one if the tires were aired up. He said: "Yes, but the sensor wouldn't adjust for 12-15 miles to show it." That seemed weird but I'm not super-knowledgeable and I accepted it. However, many miles later the same tire as before was still low. I returned and got them to air up all tires, but was not happy. In addition, since the SAME tire registered low, I am now not certain if they actually rotated the tires or not. I have used this location many times, but will not return. read more

Let me first start off by saying this wil now be my go to oil change place. I was greeted by Harper he did an amazing job taking care of me, he was more than knowledgeable and explain things very well. Had a bad experience at a Jiffy Lube not too long ago and now I will be a frequent guest to their shop. Keep up the good work guys. And I'll see you again. Management is doing a wonderful job on their staffing and again thank you Harper! read more

The customer service and speed of service was very good. The service itself was the problem. The invoice said my tires were checked but they still needed air that I put in them. They vehicle had 11,696 miles on it but according to them it had 45,653. It seems they would have at least noticed the error when they placed the sticker on the window. Unfortunately, they didn't notice and obviously didn't notice or care to remove the old sticker .75 inches from the one they placed. The speed of the service was great but I wonder what service I received if any at all. (See attached photos) This type of service costs $77.19. read more

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Stopped by for an oil change yesterday and it was the best experience I've ever had. Jason was super friendly, professional, helpful and cool as heck. We even rocked out to some Avril and I got to request a song too. It was awesome. They gave me a heads up about a small crack in my coolant reservoir and let me know it's not a big deal but to keep an eye on it and stop by for a free top off. Just felt super honest, authentic and cared for. Excellent service. This is the only place I'll go. Extra shout out to Jason and the boys. Keep rocking!!! read more

Justin and his team were super helpful and easy to work with while changing my break light! I would definitely recommend!

I came in for an oil change and inspection. I saw some poor ratings but due to time restrictions I stopped in anyway. All of them men working with me were kind, respectful, and extremely efficient. Joe went above and beyond thanks! read more

A garage full of stoned idiots. I pulled up to get an oil changed at 1:45 in the afternoon I was told they would be closed until 430. To get a better idea say this out loud in your best stoner idiot voice. "Sorry maaaaan we're like closed until like 4:30 we are working on a tuneup and this cars like totally messed up" 3 employees on location. read more

The team at 8602 Brodie Ln are fantastic! Hats off to crew very professional and friendly. I use to go to Jiffy on Menchaca had a unfriendly crew didn't want to change my oil on Mercedes. So I called 8606 Brodie no problem. read more

Today I went in for an oil change and was greeted by a friendly woman working there. Unfortunately I didn't catch her name, but her along with Ramsey were very welcoming and patient. The service was very quick and they were able to get my oil change done in under 10 minutes. Will definitely return for future maintenance. read more

Your typical thief's and liars you'd find at an auto shop. Tell you one thing. Charge you more for another. DO NOT WASTE YOUR TIME AND MONEY HERE read more

What a catastrophic dumpster fire location. I LOVE jiffy lube. But will never ever come to this location. They never answer the phone, then they do the guy on the phone Marcos is so out of it it takes 30 mins to get through the conversation. Not even an hour later. I walk there, in 45 degree rainy weather. And this dude completely forgot everything we talked about. So here I am in the rain with a battery in my backpack and this guy tells me the opposite of everything he told me on the phone. And I could tell he knew that we was in the wrong cause he kept saying "oh yeah, sorry". You'll be better off taking your car to Dunkin' Donuts to get it fixed. read more

These guys are always so friendly! I only come here for oil changes usually. Last time my tire light was on due to the temperatures dropping and they filled my tires and turned off the alert without me even asking. I was in an out in a jiffy! Ha, see what I did there? *secret* google jiffy lube oil change coupon and get some money off your next oil change! You can thank me later! read more

Average, although they seemingly got the job done, they weren't too sure about how to change the oil on a 2020 truck. Compared to other Jiffy Lubes, this one is currently lacking in service. Will consider other options before visiting here in the future. read more

The staff at this location has been thorough, courteous, professional, and efficient every time I've stopped by for service. Very thankful for their professionalism after having poor oil change experiences in the past. read more

Literally the quickest oil change I have ever had I think it was maybe 30 mins. They didn't try to up sell me but explained that I should get the synthetic but could go without. The very super nice too. I definitely recommend this place. read more

I brought my car in for a routine oil change and after they were done they guy tells me there's a pinhole leak somewhere and my oil is leaking. They said they can't fix it and that I need to take the car into the repair shop. I go to the repair shop and they open the hood and there's oil everywhere around the filter. Jiffy Lube completely botched the job and just blamed it on a nonexistent issue. I'll never be back. read more

Love them they always do the fastest oil changes. I was in and out in 30 minutes and they vacuumed my car something I can never get too! read more

First of all I've noticed my 5 star review was taken down for some reason. I guess yelp/Jiffy lube doesn't want the good reviews for this shop. The team is amazing make sure you take care of them. read more

BEWARE! This store overfilled my oil, damaging the catalytic converter and causing $3500 worth of damage. There has been no communication whatsoever from the manager, the leadership team, or the district manager, despite continual calls since they damaged the car on March 18. I now will have to sue them. I am a teacher whose family has a small business, and I know the value of integrity. This business has NONE. read more

Jiffy Lube - I am SO over you. I have been a loyal customer for years - but never again.You have just joined that short list of companies that are more hassle to do business with that your convenience is worth. Also, if you cannot treat my wife the same way you would treat me - then you're OUT! Here is the bill they presented to my wife last Thur. AM: Oil Change - $42.00 Early Bird Discount - $10.00 ----------------------------------------- Sub - Total $32.00 . Extra $8.50 (extra quart of oil for Toyota Highlander?? WTH?!?) Extra $10.00 (oil filter) ----------------------------------------- Grand TOTAL $54.00 $54 for putting $10 worth of oil in a vehicle is akin to larceny. This makes me wonder about your pricing strategy 1.) why do you jack-up the price of your basic oil change to $42 - just so you can then drop the price to $32 after netting off the credit for the 'Early Bird' special? 2.) why is it right that your basic oil service does not include an oil filter and enough oil to fill an average vehicle? 3.) $8.24 for adding one more quart of oil? The Toyota Highlander has a 3.5L 6 cyliner engine - hardly what I would call large by any measure. This makes me wonder how many customers (i.e. students, elderly, and probably quite a few women) does Jiffy Lube do this to each and every day - and they just pay their bills and don't ask any questions in order to avoid any conflict? So while they are technically not guilty of Bait and Switch because they WILL reduce your bill if you 'call them out' on these billing issues - who wants the hassle? I would rather not spend my money with companies who's customer 'service' strategies include over-billing techniques such as this (...think Time Warner Cable). Businesses with more integrity and less hassles will get my dollars every time - and perhaps yours as well. read more

I have used this Brodie location for a while now and they have consistently been pretty good but I have to give props after my last experience. I pulled in and told them I was in a little bit of a rush, I just needed a quick oil change. They were done in 10 minutes AND they managed to vacuum my truck, clean the windshield, and check to make sure other fluids were good at no extra charge. If I didn't know any better, I woulda thought they were on the pit crew for the Formula 1 guys out at COTA. Super fast service and super thorough service without trying to upsell me. That's worth 5 stars in my book. read more

Avoid this place, especially for state inspection. The inspector's reason for living is to fail your vehicle. $630 later (paid to a real mechanic at another shop), my truck passed. Now global warming will not occur. read more

Jiffy Lube - JL did this to me. - Oil Change Stations Near Me - Austin, Texas

This was one of the fastest oil changes I've ever had done on my car. The service here was excellent. They took time to answer all my questions and handled my car with care. I will definitely be coming back here for my next oil change! read more

So - I had to do the 'deed'! It was that time again. This Jiffy Lube's service is EXCEPTIONAL - really...I mean I have been to 5 star restaurants that didn't provide this type of attention and service. Go during the week between 7am and 10am and go the the website and print off a $5 coupon and you'll save yourself $15 - seriously!!!! read more

I must admit, I'm a bit snobbish when servicing my cars and usually take them to the dealership. As my dealership isn't always convenient I sometimes go to Jiffy Lube as its right down the street from my house. Its not a fancy Jiffy Lube and for the most part its just a place to get your oil changed and watch some judge judy while you wait. Its a bit more expensive than I think it needs to be but the guys here really do try to go out of their way to help you or let you know if there is a discount running to help keep the costs down. Other Jiffy Lubes have done horrid things to my car but this one hasn't given me any problems. If you need a quick oil change and are in the area this is a great place to stop if its not too busy. read more

Warning: generalization ahead...if you are one of those competent females who can take apart and then put back together an engine in 10 minutes flat, stop reading now! Okay, so I'm a female. And as such, I hate going to the mechanic, even for simple things like my state inspection, which is what brought me to this Jiffy Lube last week. For comparison sake, I place going to the mechanic somewhere akin to having my annual female exam. On second thought, going to the mechanic is even higher on my list of things I dread because at least I have a pretty good understanding of what's going on under my own hood if you know what I mean... But I digress. Last week I took my car in for the inspection and immediately upon arrival I felt like the experience was already better than expected. Bryan greeted me right away, showed me to the waiting room and invited me to enjoy their coffee as I waited. He told me it would be about 45 minutes - which was understandable since I didn't have an appointment - but sounded apologetic even as he told me the estimated timing. I had a bunch of wedding planning to do so I was perfectly fine waiting and settled into one of the comfy leather chairs to work There I was, minding my own business when BAM! Bryan came and asked the dreaded question: "Can I show you something in your car?" I'm not an expert but anytime I've heard that phrase at a mechanic it's never good...in fact, it's usually hundreds of dollars bad. He led me to my car and showed me one of the fuses that had blown, explaining how they each matched up with a different function and telling me it needed to be replaced. I nodded along dutifully, all the while willing him to get to the point and tell me how much it was going to cost to replace so I could call my fiance and tell him if we had to postpone the wedding. He said they didn't have that fuse since my car was a newer model, but told me if I'd like to drive after the inspection to the nearby Napa Auto Parts to buy one for $5 he'd put it in for free. Huh. There had to be a catch. No mechanic I've ever been to has passed up a chance to suck every last penny out of me, ethical or not. But Bryan was true to his word and even took a little extra time after I returned to share a few useful details about car maintenance, recommending I take the car into the dealership to check out the transmission fluid in about 10,000 miles. I again nodded dutifully but this time I processed the information because I didn't feel like he was feeding me crap just to sell me un-needed services. I should also mention Max, the manager, who was very personable and looked up my car model to let me know it used synthetic oil. Again, all without the hard sell. Thanks Jiffy Lube for going above and beyond on my visit! Although I still never *hope* to be back, I'm certain my car has other plans so next time I'm in need of a mechanic, you can be sure I'll ask for Bryan and Max. read more

Worst customer service ever. They also refuse to wear masks to protect customers. Go elsewhere.