They did it again! Love Christian! He is so helpful and nice and always helps me out!…read more Every-time something happens to my car, they can always get me in. I mean it's always something with cars. That's for the oil change and ties love. Appreciate y'all

Payed $900 for a service repair and the GM told me the issue wouldn't happen again. When i received…read moremy vehicle not even 20 seconds after leaving the shop the exact same problem happened. They never test drove to see if the issue was resolved. Came back in and the gm told me that it's under warranty and they'll find and fix the issue for free. After a week in the shop and renting a vehicle in the meantime they didn't fix the issue and wanted to quote me for another big job. (Even though it's under warranty) I paid $900 for absolutely nothing. If you want to take your vehicle here and pay a whole lot for nothing to be resolved here's your place!

I called in the morning to schedule an inspection of a used car I was considering buying and got a…read moresame day appointment. I received a call and emailed report with the findings. It was great to have piece of mind for purchasing the car and for a reasonable fee. I'll be using Auto PI for all future used car purchases.

Fast, Proactive & Thorough Review…read more Purchased a used car from a rental car company so wanted to make sure we had a thorough pre purchase inspection since they can make in-house repairs without it ever showing up on the vehicle history. Had chosen Auto PI in large part to their existing Yelp reviews and they lived up to their high ratings. Was impressed with the amount of data/analysis in the report and on the call with the inspector. Brian from Auto PI proactively called the rental car company to get it set up, saved me some time and then Tom performed the inspection and called me when he said he would and gave me his cell in case I had questions later. Highly recommend.

I had noticed that I was losing air in my front left tire and frankly, driving up to Infiniti North…read morewasn't really on the cards. I had purchased my tires from them when I was getting Big Blue serviced. Wifey had been to our local Firestone and was always treated well, so popped up. Walked in the door and immediately greeted by William at around 10am. I mentioned what the issue was and he immediately jumped into action and asked if he could look himself. Out we went and quickly he found a screw in my tire. Immediately put me at ease and told me that this was completely fixable. Back inside he put together the service ticket. It would be about an hour wait and perhaps 30 minute fix. My bad, I didn't bring my laptop, since they had complimentary wifi. Also, some complementary cold water, I did rue the fact I had left my Yeti with coffee siting in my office at the casa. I pulled up a seat and nestled in. Discovery on the TV had Oak Island Treasure show, what a lot of bollock that is. People watching as almost as good as being in the Social Security office. Entertained myself and then was called up to look at what all they had found. A very soft offer to add a new air cleaner, oil change and one other item, which I declined. I mean everyone does this, no matter it being a little irritating to be reviewed. Just stood my ground and politely declined. I was trading my car in the next month or so for the new 2027 QX65, so these items would be taken care of by the dealership. I noticed my car up in the bay and not to long after it scooted by to be parked and picked up. The only tiny little suggestion, it was another 15mins after the car was parked, that the ticket came up to William to check me out. He was also with another walk in at that point. Pro-tip, next time I will get there when they open, since I think this tire patch would have only been 30 mins. It overall was a pleasant experience, it does do a lot of walk up traffic, so plan accordingly. You could leave your car with them and they will call you when ready. I'll be back if needed! Out the door for $32, job done!

Review for Firestone Complete Auto Care - East Palm Valley Blvd, Round Rock, TX…read more I recently took my daughter's vehicle to this Firestone location for their advertised $19 A/C service check. The service manager claimed they could not perform the check because their machine "detected two types of refrigerant" in the system. This raised red flags, so I contacted several other Firestone locations and spoke with multiple managers and A/C technicians. Every single one told me they had never heard of a system that can detect refrigerant type in this way. When I called the general manager of the East Palm Valley location to address my concerns, he became argumentative rather than offering a clear explanation. The impression I was left with is that this store uses the $19 A/C check as a bait-and-switch tactic--claiming there's an issue, then telling you that you need more Freon before they can proceed, which conveniently raises the cost to over $400. My advice: be cautious. Ask questions, get a second opinion, and don't fall for upsell tactics that don't make sense.

I've been taking my cars (all Hondas and one classic Chevy) to Jimmy since around the time he…read moreopened in 2000. He soon became my go-to guy for all things auto-related. He's knowledgeable and honest. The work his shop puts out is always done right, and he guarantees it. I can't say enough good things about Top Tech Auto! Robert Lewis Austin

I was referred to Top Tech by a manager at my local Jiffy Lube…read more I know have a permanent mechanic shop to go to!!! This is a huge stress relief as my mechanics moved out of Austin just before Covid. Top Tech's staff were very friendly, attentive and effective in diagnosing the problem and then promptly fixing the problem the same day. I took my Honda Accord in for the wind shield wiper fluid motor being non-functional and I need a diagnosis on having overly tight power steering. Oh! And they did a fully synthetic oil change. I took the car in at 8am, went home, received a quote around lunch time and picked the happy car up around 4pm! THANK YOU to all the awesome staff at Jimmy's! The price was around $430.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!

5 stars Outstanding Service from Shane at the Brody Lane…read moreJiffy Lube - Truly Exceptional! I stopped in at the Jiffy Lube on Brodie Lane on Tuesday, April 7th, 2026 around 2pm for a routine oil change, and I have to say, the level of service I received was far beyond what I expected from a quick lube stop. From the moment I pulled up, the team was efficient, professional, and genuinely attentive. What really stood out was associate Shane. He went above and beyond to make the entire experience smooth and reassuring. Shane took the time to thoroughly explain every step of the Signature Service Oil Change, including what he was checking and why. He walked me through the multi-point inspection results with clear details--no upselling pressure, just honest, helpful information about my vehicle's condition. His knowledge, friendly demeanor, and attention to detail made me feel like my car was in truly capable hands. The service was completed quickly without feeling rushed, and everything was done with care and precision. The bay was clean, the staff was courteous, and I appreciated how Shane double-checked that all fluids were at the proper levels and that the cabin air filter and wiper blades were in good shape. He even offered practical driving tips for the upcoming weather, which showed real thoughtfulness. In a world where many auto service places feel transactional, Shane and the team at this Brody Lane location delivered outstanding, personalized service that made me feel valued as a customer. If you're in the area and need an oil change (or any quick maintenance), do yourself a favor and ask for Shane--you won't be disappointed. I'll definitely be returning to this location and recommending them to friends and family. Huge thanks to Shane for turning a simple oil change into a five-star experience! Date of visit: April 7, 2026 Service: Oil Change

This jiffy lube does an oil change pretty fast and at a standard rate -- I needed synthetic oil and…read moreit's about $80, the process took about 10 minutes, if that, from start to finish. They get you on your way right after. Wish it was a little cheaper to be more competitive but I would say that overall they are doing quick work, at a standard price.

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Continue to take my 2005 Element to this shop, for their integrity is is TOP NOTCH. My 'oil change'…read morewas NOT just any ordinary, 'oil change'. Everything was checked out. I have ALWAYS maintained my car, has been good to me, and she looks beutiful still, like new. So, I was surprised to have some ISSUES come back on y report. Even though I don't drive much these days, 74, they explained fully, and I left sad for the $$ that will have to leave my account, OF THEY CAN GET THE PARTS. I begged, for I TRUST them for any repairs. So, if you are searching for an honest to a goodness, place for your auto, THIS SHOULD BECOME YOUR #1 CHOICE. Family owned, and they treat you like family, well, better than some families .

Absolutely the worst customer service I've ever received in my entire life. I regret buying four…read morenew tires from here. The tire purchase was a nightmare. I just came to have a flat tire repaired and sat for over an hour without them touching my vehicle after they told me it would take an hour to repair the tire. The people that work here are clueless. Serious deer in headlights when I asked for an update. I left without getting my tire repaired. Please believe the reviews and do not spend a dime at this establishment.

Alton is the most professional, fair mechanic I have ever met. Not only was my car taken care of in…read morerecord time, but he also made sure that I was satisfied, followed up with me the next day via phone call, and went over each charge on the invoice thoroughly. I live an hour away, but would venture far and beyond to receive fair and professional service like this. Thank you so much, Alton, you are truly the VERY BEST!!!