The name says it all! Kwik Kar was very quick and professional when performing my car inspection…read more Waiting area inside is clean and within 10 -15 minutes, my car inspection was completed. Located on Camp Bowie, the shop is conveniently located and very well kept.

Why can't they just do what I came for. I need inspection and that all I said. Tha should be a…read morenormal conversation and understood that no I don't want you to take my car apart to see what else it needs. If I wanted to or had time to, I would say. Hey flip this thing upside down. And then you get mad once I say again! Why are you taking stuff apart. It's an inspection!!!

I'm editing my post because the business responded & asked me to call a number that I already…read morecalled TWICE, they tried transferring me to the store, no one picked up, & I called back & I spent half an hour on hold waiting for the customer service dept to pick up. I talked to the assistance store manager which supposedly spoke to the store manager. The store manager didn't give a flip about the situation. I don't have any more time to waste with this ridiculousness! Consumer beware of this establishment!!! I was LIVID when I found out my 81 year old grandmother was charged $100 for an oil change on a 2008 KIA RIO yesterday at Take 5 Oil Change in Hudson Oaks!!! The "tech" told her the regular oil changes last about 2K miles & the premium changes 5K! BS! I tried calling the store. It sent me to some call center where a woman transferred me to that location. At the store, it went to some automated answering that beeped & had no ability to leave a message. I called back. This time, I talked to a man that claimed he sympathized with the situation & said he was transferring me to customer service & they can handle the problem. Y'all, I was placed on eternal hold for almost 30 minutes. I was so mad that I drove to the store myself while still waiting for customer service on the phone that was never picking up. I walk in the store & the man sitting behind the counter was on his phone. I promptly asked to speak with the manager & he said he was the assistant manager. Hands shaking, and trying very, very hard not to completely lose my temper, I explained how one of his employees basically stole from my 81 year old grandmother & I was pissed! I told him I hoped he didn't condone this behavior & explained what had happened. I asked for literature from which they explain the oil changes prices. He goes out into the shop area & produces a disgustingly filthy & greasy plastic pamphlet that is in SPANISH. He said that's the only ones that have to show customers. What!? I ask about the $55 oil change. He says those aren't currently available because who is responsible for ordering the inventory didn't order the items needed for those changes (interesting). I asked about the employee that lied to my grandmother about the 2K verses 5K oil changes. He just didn't know (BS again!). I told him I wanted a full refund for them taking advantage of her & the fact she's on a fixed income. At that time, he proceeded to call the actual manager. He returns & says my grandmother was explained about all the options & he was sorry but there was nothing he could do. Wow, ok! So, folks, I just want to warn you about the deceptive practices at this oil change establishment. Who takes advantage of an 81 year old grandma? Take 5 Oil Change in Hudson Oaks, that's who! I'm completely appalled by the entire situation. I took pics of the receipt, the eternal call waiting for customer service to pick up, the filthy pamphlet, the filthy window & the horrible conditions of their bathrooms. Not that I would ever use a Take 5 Oil Change to begin with, but I dang sure won't now! My mechanics response was "criminal."

Came here today for a state inspection and there was an 1hr wait. The people were very polite and…read morethey did get me taken care of. They definitely seemed flustered and working inefficiently. But they were very polite.

Went in for a vehicle inspection. It was the Tuesday before Thanksgiving and I went pretty close to…read moreopening time, but there were still about 2-3 other cars ahead of me. It seemed to be only a few people working, so one of them indicated that there would be a 15-20 min wait to get to me. I didn't have much else to do, so I got out of my car and waited in the lobby. The facility was clean and warm, and I settled in until another person came, confirmed my service request, got my keys and completed the inspection. He was very friendly, and the process/price wasn't bad either. It didn't take too long to complete and then I paid and was on my way. I would come back to complete this again if it's still an available service in the future.

Anything but quick and simple. There is only one person who does the state vehicle inspections and…read moreit seems they fit us in whenever they can in between services so expect your wait time to be longer than they say. They said the wait would be an hour and then another guy walked in saying it would be another 45 min - 1 hour because he just started them (after waiting an hour already). Absolutely ridiculous. If Texas requires state inspections and shops know this, get more employees to do the inspections so your customers are happier and more likely to return.

Quality service, The employees are nice and helpful. They…read morewere able to get my vehicle in and out pretty fast. Definitely Recommend.

There is no sense of urgency at this place. I stopped in to get an oil change at 11:00 am on a…read moreweekday. It took them 2 hours to change the oil in my car. There were only two other cars in the service bays! I watched the service guys just walk around and talk to each other. My time is worth nothing to them so I will not be back.

Went today for the first time. I pulled into a spot that said emissions stay in car. Waited a few…read moreminutes and someone came out and asked who was before me and told me when to pull into the garage. Once I was in the garage the lady running the emissions test was as nice as can be. Told me exactly what to do and was friendly throughout the entire service even though it was so hot outside and she was working non stop! It was very quick and we'll be back.

Terrible customer service. I pulled up (new customer, never been here before) and I see a sign that…read moresays "emissions-stay in car- have insurance ready" "oil change customers- come inside" so I wait in my car since I'm there for inspection. This lady walks out and starts waving her arms at me and telling me with a big attitude that I can't sit there and all the cars that have filled up every single parking place are before me. Which is fine, that's understandable but it's a little misleading from what the sign says. She could have just kindly walked up to me and said " hey I'm sorry but all these cars are in line before you and there is no parking so could you come back later?" But no she was super rude about it so I will not be back and will for sure not be giving them my money. They say customer service is dead and honestly they might be right! I went to the spot on north main and they were incredibly kind and got me right in.

Had car towed here when battery died last night and no where nearby was open…read more Called this morning, the young lady I spoke with was very kind, explained their processing and advised they could start diagnostic testing prior to me arriving. When we arrived our car was already pulled in, and a sheet of what needed to be done was printed. Talked with them for a while, very honest in saying that our battery looks as if it was still under warranty, and advised we double check before purchasing a new one with them. They did complete an oil change, which was quick and affordable. Will say the online/website discounts were not honored at this location. So double check first if trying to compare pricing with other businesses.

I am actually appalled about how hard they try to scam me. I came up there and asked for my blinker…read moreto be replaced, they went and looked it up and everything. Then they came out and said it would take two hours and be $300 to change a single blinker lightbulb. I went to the store and bought the five dollar lightbulb myself and it took me 10 minutes....... I have never tried to work on a car myself ever.. It was the lady with a short blonde hair that told me this. I don't even write reviews, but that's ridiculous and just such a scam.

I go here for inspections. The people are friendly and get me in and out quickly. They are also…read moreclose to where I live.

Get you in and out quickly with all issues and fair prices quality work knowledge to repair any carsread more

I got some brake work done here and I was very impressed with the quality of the work, the time,…read moreand customer service. Adam was my mechanic and he was super transparent, honest, and upfront with me. Fair pricing for the work done. I'll be bringing in my other vehicles for future work because it's hard to find an honest mechanic these days. Highly recommend.

Great service quick tire installation very professional and cheaper than other places to get my…read moretires change