These guys are top notch, genuine and kind. not a bad thing…read moreI could say, they kept me informed through the entire process which I appreciate. And they aren't trying to sell you things you don't want or need. I had a mice nest in my engine, and they had chewed through my windshield wiper fluid hose... I was disgusted! They fixed it and didn't even charge me. Then they were able to replace my back windshield wiper in like 2 hours! Extremely impressEd and recommend! keep it up y'all!

Having worked nearby for more than 10 years Mr Tire has always been my go-to for all things…read moreautomotive. Pre-Covid they even had a shuttle option so could drop car for the day and get an easy ride to work. Today's oil change + state inspection taking almost 3 hours, with an appointment, was my last visit. If you have time to kill, and enjoy waiting rooms, this is the place for you.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

What a great experience. This place was clean, the employees very nice and professional and the…read moreservice outstanding. I went in for a synthetic blend oil change, and while there decided to rotate my tires. They have 3 bays so where able to get me in and out fast! They even topped off my fluids! This is a great place if you are looking for a fast, professional job I have been to location twice now and they have been prompt, courteous and professional. These guys have my business hands down. Oil changes and inspections, they are great. I have not had to have other services ( fingers crossed ) but I would consult them on other necessities.

I visited the Grease Monkey location on Chapel Hill Road in Morrisville for an oil and filter…read moreservice on my Mercedes-Benz GLC 300. After pulling my vehicle into the bay, the technician removed the oil cap and then discovered they did not have the correct oil or filter needed to perform the service. My vehicle was returned to me, and I left the location. A few miles later, I noticed the vehicle was idling rough and driving abnormally. After stopping to inspect the engine, I discovered the oil cap was missing. When I called the Morrisville location, the employee who answered immediately recognized the seriousness of the situation and transferred me to the technician, who instructed me to drive to another Grease Monkey location in Cary. The Cary team discovered engine oil throughout the engine compartment and eventually found the missing oil cap lodged inside the engine bay. They cleaned the engine, completed the oil change, and inspected the vehicle. My concern is that a vehicle was released after a technician removed a critical engine component and failed to ensure it was properly reinstalled before returning the vehicle to the customer. Given the potential risk of engine damage, this was a serious oversight and needs to be addressed.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.

We use Firestone for state inspections, routine maintenance, and new tires…read more We have been very happy with the customer service and work performed : ) This store has many of the same employees we saw during our first visit which speaks to their consistency. Don't forget the online COUPONS which are beneficial. Good value for money!! The manager has also given us the discount or reminded us about the savings /: ) We have also been referred to other local shops when these guys can't do the work. We have used Firestone in Georgia and nationally which comes in handy b/c we travel extensively.

I have taken several of my cars here over the last 6 months and have always been happy with the…read morecustomer service, attention to detail, and the timeliness of their work. I would strongly recommend them.

I've been to this mechanic three times for different issues and they diagnosed and took care of for…read morereasonable prices. One issue (worn plug wire) went unknown at the first mechanic. I would recommend them for others.

I will forever recommend Triangle Car Care to anyone in this area. David and his crew are so kind…read moreand extremely knowledgeable; my family and I have been taking our cars here for several years and always have the best experience. I trust this shop and no other!

Huge shout out to Aliyah and Travis! Such great customer service- I was on a time crunch and was…read morethere right when they opened and Aliyah didn't even put her bag down before she started helping. Travis got me out of there in 20 minutes and I didn't miss my kids soccer game and was able to drive home to DC on time! A lot of stress was taken off my day bc of them!!

Jose and the manager were very friendly and efficient. I brought my vehicle in for a repair and it…read morewas done faster than I expected and the price was very reasonable. I will be bringing my vehicle here every time I need mechanic work done and recommending this location to my friends and family.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts