I always go to the dealership. My friend convinced me try a regular oil change spot. I tried this place and it was horrible. The dude was condescending and pushy over an oil change. It should be a quick and easy auto service with good customer service. It was more of a pain for me than it needed to be. I will not be coming back here. read more

Ronnie made changing my breaks a wonderful experience. Kept me informed and got me the best deal possible. I trust this team to get the job done. read more

Very good service for my Volvo. Transmission fluid change and rotate tires. Even looked at my brake pads without being asked too...Pleasant bunch of guys! read more

The old man running and micro managing the place was too slow to even check me in so I could go watch a game next door. Nothing at this place is in a jiffy. 20 minutes for 3 people to not do an oil change or check in another customer. Can't imagine how bad the work quality is and glad I didn't have to find out. I had Them close the hood and I left. read more

Took my car here the other day and they said they didn't have the oil I used last time so I said never mind and they were nice about it but they gave my car back and i immediately smelled a strong oil smell. They left the cap off?? Could've blown my engine if I never noticed. Also my ac would only blow hot air then I realized the temperature gauge was all the way at hot. My radiator fluid is empty, they messed with something and now my car is not drivable. Horrible that this place can mess with whatever they want on my car and take no accountability. Also one of the employees secretly handed me a business card "incase I need a mechanic" not coincidental that i need one now. read more

The shop is charging just as much as a dealership and leaving a mess in people's vehicles oil everywhere. Can't even put the glove box back in after removing to check for the air filter. invoices states, complementary vacuuming of the floors did not complete complementary wash exterior windows. They did not complete top off washer fluid. They did not complete. Inflating of tires the proper psi did not complete. Would not go back cannot trust to change oil on a vehicle. read more

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This location is very convenient to I-10. The staff were friendly and efficient and got us on our way quickly when our "low oil" light came on halfway back to Flagstaff from Tucson. read more

DO NOT LET THESE GUYS TOUCH YOUR CAR! I took our car for an oil change and our oil light has been flickering off and on ever since! I took our Car to Mazda for an oil change today and they could't believe what they saw. They took pictures of the oil pan threads and they were stripped except from the very bottom on the bolt. They used some type of silicone to seal it up at the top of the bolt. I was never told anything by Jiffy Lube. Mazda said they barely had to spin it and it came right off. Worse service I've ever had at a Jiffy Lube. Never again! The mechanic showed me the pictures of the stripped threads and silicone. I should've had him send them to me to post. Do yourself a favor and find a better place to go because as much they charge I'd expect better service. read more

I have normally received great service from Jiffy Lube, I have used them my whole life. This location, however, has been nothing but terrible. - They told me to drive another 5000 miles after I was already 2000 miles past an oil change because they're too lazy to look at your car history. I even watched them pull the oil gauge out, which read in the "low/replace" level, and they still said "well it's probably just wrong"... - I asked them to replace my brake lights while I was in for an oil change. They claimed they did and charged me for it. I returned the next day because my brake light was still out, and they said I likely had a wiring issue. So I took my car to the dealership, where I discovered I still had old bulbs that had NOT been replaced. Not only did they lie and charge me for it, they also made me spend hundreds of extra dollars to go diagnose a fake "wiring issue". This place is a scam, pick another location. read more

When I tell you these gentlemen are timely I mean it. I came in for an oil change. They said please have a seat in this nice air-conditioned room, will have your car ready for you in 20 minutes. I put a timer on my phone just to help me keep time personally since I had to pick up. Imagine my shock when the moment they called me up to the front to receive my car, my timer went off and perfect synchronicity!! These folks know what they're doing and I will be recommending them to any I know who are in need. :-) In gratitude, Adrienne read more

Agent Jason is very polite and explained services needed very thorough. Although the waiting room could be a bit cooler.

Kelvin was awesome! He helped me with my oil change this morning and showed me all the details about my car before starting the service. Highly recommend him at this location. read more

These people try to bully me into spending extra money on things that were grossly overpriced. Just a regular oil with filter change at this facility would've costed me over $200 and it wasn't even full synthetic. They made me feel cornered and try to bully their female customers adding all these costs like I didn't have a choice to say no. They kept trying to upsell me while the car was being worked on making me feel like I had no choice, and I didn't appreciate their customer service. I wound up, leaving after having to raise my voice without getting any service done which made things very uncomfortable and I got both my filters changed with full synthetic oil from my local mom and pop shop for $130. Support local don't waste your time with this company. I saved over $80 not using them for an oil change and I got a much better service from the local company versus the chain. read more

So first I took the company truck here to have them change my oil and top of antifreeze was running fine but when They took it In they unscrewed my radiator cap while the car was still hot..... how does the manger not know that you don't open a hot cars radiator cap but no water started squirting everywhere then I asked was it over heating when you drove in they paused and one kid said yes then the lead guy said look at it while all the antifreeze was pouring out of my car I asked So you guys can't do the work they said no I had to get the vehicle towed to an actual auto shop and they tested the whole car and the only problem was it Is low on antifreeze smh how do these guys still have jobs here STAY CLEAR OF THIS ONE 7160 w chandler blvd they will mess your car up all because they don't know what they are doing I cannot believe the lead opened the hot radiator and tried to blame my car then took pictures to cover his A** DONT GO here it was 830 I'm the morning whenever works then complete trash work ethic and no knowledge about the one job they have I will be going to the BBB aswell!!!!! read more

I stopped at Jiffy Lube . After five minutes a man came out and asked me what I wanted. I told him " can I get my oil changed? He said " you cannot, I'm at lunch@ WTF? read more

Went to this jiffy lube this morning I noticed 1 car in the bay a kid came up to me and asked if I had time to wait because they were waiting on parts for the car in the bay ??? Ok I asked him can't you do an oil change while waiting for the parts ? And he said to me there's only 2 of us working??? What difference does that make you're obviously not working on the other car at the moment so you're going to lose a sale over it. Won't be going back to that location maybe your location can use more help....those guys were just standing around waiting for parts..... ridiculous read more

If i could give 0 stars I would. Came for a simple oil change as I had low oil, my car was fine before I came in and the only issue was low oil. After I left I went to work, and as I was driving home from work my car stalled and come to find there is now a hole in the oil pan, and oil spilled out from the front of my car to the back. There were ZERO issues with my vehicle before I brought it here, and now my entire motor and engine (hemi) is destroyed. On top, they deny any part in it. I spent $70 on an oil change which was already overpriced and now I have to spend thousands on a new engine or new car. Don't bring your car here if you don't want them to mess something up. The guy working even admitted he shouldn't be changing my oil as there was no dip stick to check how much oil I had and I assumed that was fine, as a woman I felt taken advantage of because of my lesser knowledge within mechanics, and I trusted the judgement of the employee working, who should know right from wrong, only to be screwed. From a broke girl in her 20s who now has to pay for a new engine or vehicle because I can't afford a lawyer, thanks jiffy lube!!! read more

The guys who work at this jiffy lube we're so kind and friendly to talk to! I will be coming back because of the great customer service I experienced here. I came for an oil change and they were quick and efficient. read more

These guys are great. Helpful from the moment you pull up (no awkward waiting or wondering what to do), they explain everything, they are kind, and deserve more than 5 stars! read more

Took 1.5 hour for an oil change with only 2 cars in front of me. Then I had a large oil leak under the car the next morning which was not there before. Seems like this isn't the first occurrence based on the previous reviews. Now I have to waste my time and money re-checking everything on my car. I made a mistake by not looking at the Yelp reviews before I went there. I thought changing an oil was pretty straight forward. In short, DO NOT COME HERE! Slow service. Incompetent staff. read more

Took my SUV here to routine oil change. Paid 76.00 for a oil change with coupon. Too over priced. 2 days later my oil light came on and said I needed to change the oil and the oil was low. My mother also had her oil changed here, she drives a midsize car and paid the same amount but she had her air filter changed as well. They charged her 78.00 to change out the air filter. The air filter was cost more than the oil change? We both felt like we where taken advantage of. Needless to say we both will not be coming to this jiffy lube. Be careful ladies. read more

My teenage son took his car to Jiffy Lube in Marion, Iowa for an oil change. He had a $10.00 coupon so I figured the price would be reasonable. They charged us $43.00 for a synthetic oil change and then charged another $22.00 for an upcharge for using synthetic oil. If it wasn't for the coupon, the bill would have been over $70.00 for an oil change. The Chevy dealership will do it for $46.00 Don't waste your money at Jiffy Lube. Shawn Marion, Iowa read more

Fastest jiffy lube I've ever been too. Clyde was incredibly professional and honest. We can as also really patient with me on a hectic day.

Show up for an oil change and I'm told my car won't fit. It's sad when they turn away customers because they don't want to help. My cat doesn't sit any lower then any other cat. Oh well the dealer always has time to take my money. read more

These guys are 5 star for a reason. Super cordial and friendly, but no-nonsense--character traits that are often missing from every other garage. Came in for an oil change (found a coupon online) got a lot of info about my car and how it's doing, zero upsell, and was out the door in 15 minutes. They even vacuumed the floorboards...who does that?! Clyde, Eddie, and a guy's who name I didn't catch have elevated the oil change to artform that is reminiscent of an F1 pit stop, and I will be using them from here on out. read more

Great staff very friendly very knowledgeable very helpful. I was in and out but then 25 minutes. They weren't pushy at all they recommended the important things and listed the things that could wait at no time did I feel pressured to purchase something. I recommend this location I would go there again in fact I will go there again. read more

Called in today and i asked how much would it be to get an oil change for a 2015 4runner and the guys said it starts at $45 dollars plus a $2 fee, i asked again if he can give me an actual price and he said he already told me, but he didnt. He didnt tell me the exact price, I'm sure it's more than $45 since it's an SUV. I wanted the actual price!!! Soo dissappointed. read more

I have been to this shop several times and every time the service is wonderful! They are very honest! I only walk out with what I need. Even the filters they said I could wait until my next oil change. I would highly recommend this shop!! Excellent Customer service!! read more

Quick, thorough, helpful when I had questions. I was given options (love me some choices). And the rest is history.

Slimy employees who try to take advantage of their customers. An hour for an oil change when you're the only customer there? Not okay. And a 2005 Toyota Corolla with non-synthetic oil should NOT cost $80! Will never be back with either of our vehicles. Two poor experiences here read more

I dropped my car off this morning at 9am for an oil change and went to pick it up at 3pm only to find out that nothing was done on it. The guy at the front desk told me they tried to call my 928 area code but their desk phone was not able to make the call (ok use a personal cellphone then?) He then told me that my car was too low to the ground and scraped along their bay floor, they did not check if any damage was done but told me I should check myself. I wish I wasn't required to wear a mask just so he could see the expression on my face at that point. Luckily nothing appears to be damaged. If someone at the shop could think outside the box and use another phone to contact me that would have been great, instead of wasting my only day off. I haven't had an issue getting the oil changed at any other shop so I won't be going to jiffy lube again. read more

I've gone to Jiffy Lubes all over the Phoenix area. Can't say there is much a difference in terms of performed service, but at least customer service here exists. Clyde has helped me out twice. Came by before hitting the road to California for a simple top off and tire pressure check. No questions asked, Clyde took care of me and sent me on my way. Simply saying "yes" to a small request goes a long way. Thank you guys for your help and service. read more

Just moved into this area and happy to say that I've found my spot for oil changes. Everyone was very friendly and courteous. In and out..I couldn't have been there 20 minutes. I'll be back every 5000 miles. read more

DO NOT GO HERE Short Version: They stripped my oil pan bolt and sent me on my way with a MASSIVE oil leak. I found out the next day after finding a huge amount of oil on the garage floor. I went to the closest Jiffy Lube that was open (it was 1500 on a Sunday afternoon and the original store wasn't even open) and Logan the store manager quickly identified the stripped bolt and the empty oil pan. I explained to him that has never been that way and he agreed that the previous store stripped the bolt and did the damage. Logan said there was nothing but he agreed to "temporarily" fix it with a bigger bolt and adding all new oil into my car so I could drive it, but that I still had to go to the other store. I tried calling the other store because honestly, I never want to return and they haven't answered for multiple days. My dad called, my boyfriend called, and I called no answer and a dial tone during normal business hours. We escalated it to cooperate and my dad finally reached someone who said they would get back to us shortly. It has now been 2 WEEKS and we have not heard anything from them. Long Version: I went here because my regular mechanic was closed and I needed an oil change before a long road trip. I decided to go to Jiffy Lube because I figured it was just a quick routine job for them. I told them I JUST needed my oil changed. After talking with them, they tried to upsell me on every little thing. Tire rotations ($25 dollars), new windshield wipers ($15 dollars), and also air filters ($80 dollars). Which I politely declined because I had just had my tires checked and rotated from Discount tire for FREE, and bought my windshield wipers from an auto parts store for $12 dollars, I also thought $80 dollars for air filters was insane considering my regular mechanic rotates tires, changes the air filter and does the oil change all for $57 dollars. So, after a while I thought they were just trying to take advantage of me and got super uncomfortable. After my oil change was done ($52 dollars later) I literally left the store without signing the receipt because I just wanted to leave. They had to chase me down to get me to sign the page, they didn't mention that on the receipt they put my car had an oil leak. MY CAR HAS NEVER HAD AN OIL LEAK. I left without looking at the receipt (STUPID ME). The next day (1500 on a Sunday) I am getting ready for my road trip and am pulling out of the driveway when I see a huge oil spill in the garage. I mean all of the oil in my car was now on the floor. I go to the closest Jiffy Lube and Logan the store manager quickly identifies that the previous store stripped the oil pan bolt and my car was completely empty of oil. He said there was nothing he could do and that I had to go back to the original store (that wasn't open) and that was 35 minutes from my location. After some persuasion and panic I explained that I knew it was bad to drive it that way and how was I even supposed to get it to the other store with no bolt and no oil? He agreed to "temporarily" fix it with a bigger bolt and adding all new oil into my car but that I still had to go to the other store. I've tried calling the other store because honestly, I never want to return and they haven't answered for multiple days. My dad called, my boyfriend called, and I called, with no answer and a dial tone during normal business hours. We escalated it to cooperate and my dad finally reached someone who said they would get back to us shortly. It has now been 2 WEEKS and we have not heard anything from them. read more

Boy were we in for a surprise today when we stopped at the Jiffy Lube off Chandler Boulevard and not one but two very knowledgeable young ladies were the ones that change the oil and got his on the road within 20 minutes. I give these two ladies and Jiffy Lube five stars!! read more

Took about 30- 45 min (on a Saturday) to get my oil changed. Reliable service. Honest recommendations from the employee.

Went in for an oil change with no car troubles, after about an hour wait, the car was leaking oil everywhere.

Customer service was on point. Nice and easy to get in to location. Open early and I waited less than 20mins for oil change and tires rotation. I love that they even vacuum the floors because today I'm wearing my new Nike's. You could imagine how I was driving before that trying to avoid the dirt on the floor (thanks Dad) lol. read more

Just like you don't know who your friends are until you need them, just as you don't know great customer service until there is a problem. Well, I had a problem after getting an oil change and fully expected Jiffy Lube to not presume any position of accountability. To my surprise, Clyde the manager made things right and was very professional. After fixing the problem at no charge, he explained to me what might be wrong should the problem persist and gave me some tips on good mechanics nearbye. Well, it seems the problem is in fact resolved. Thanks Clyde. I decided to download yelp and give a good review because this level of great service is so rare. Frickin awesome. read more

They seemed like sweet guys..but..They took so long to do a simple task that I had to go to work without lunch. AND..the one guy turned my car mat around backwards so that it was covering my gas pedal..the other guy left my hood ajar! Both of which I didn't find out until I was going 75 on the freeway. Seriously they need to be more careful. read more