We've been using this Jiffy Lube for over 20 years and have really never had a bad experience. They are fast. They're honest. And just about every employee I've ever encountered is courteous and service oriented. Well it started with oil changes, and now they are go to source for other auto services including tires. read more

Great place for an oil change. They get you in and out in a hurry and do a great job. Employees are friendly and very professional. I had been going to the jiffy lube on Greenbay Road, but got tired of the long waits and the rude employees . read more

I started coming here and now I get My routine oil changes here because of the good service, professional staff, and they work very quickly! I'm in and out within 20 mins. read more

Well, what can I say: it's an oil change. I just stopped in and they 1) were very friendly and 2) didn't pressure me too hard into buying something that I didn't need/want. The waiting room is a bit spartan, but this isn't a 5* restaurant so it was more than adequate. Oil/fluids were changed without issue, and they got my tire pressure right (which was good, I was low in one tire). My car was filthy thanks to the last snow, and I was surprised how much effort they put into making all of my windows shine. I got in and it felt like a new car. Good work. read more

I showed up on a Sunday five minutes before close, these guys took care of my tire problem with a smile! They were so fast and then didn't even charge me! I will be back- that kind of customer service is rare and I really appreciate it! read more

Avoid them 1. If you use them, check your oil level at home after you've parked your car for about 10 minutes to let the oil settle in the pan. They have overfilled my oil--by a lot--after two oil changes. This can do serious damage to your engine. On another visit to Jiffy Lube, I discovered that I was a quart low after a change. My oil doesn't leak and my car doesn't burn oil, so they didn't fill me to capacity that time. They are an oil change shop. If they can't change oil and refill to the correct level, they should not be in the business. There is no excuse for this carelessness. No customer should leave their shop underfilled or overfilled. 3. On one visit, the manager told me I was due for a fuel filter change, which is quite pricey because you have to remove the rear seat and the fuel pump to change the filter. He didn't say that, but I know it. I asked him how he knew I was due for a fuel filter change since he doesn't know my maintenance history. He sputtered a little and said it was because of my exhaust. My exhaust is clean and clear. I took a pass and double-checked the maintenance schedule. The fuel filter and pump assembly is supposed to be inspected periodically (Jiffy didn't do that), but there is no required change interval. My car is running great, no symptoms of fuel filter problems, so I'm calling BS upsell on his diagnosis. Upshot: If you like to take good care of your car, stay away from this Jiffy Lube shop. read more

I brought my car in for an oil change. It had been over a year since my last one. The technician told me I had only driven 400 miles since my last change (pandemic) and that the oil was like new. I was impressed that he was honest. He could torally have taken advantage and charged me. Instead he pleasantly sent me on my way. I will, however, return. read more

DO NOT TAKE YOUR CAR HERE. I took my 4runner here to get an inspection and routine oil change before I was supposed to drive to Atlanta. I hadn't left the city of Chicago yet when my engine gave out on me. Fortunately I was able to safely exit the highway and get a tow to a Toyota dealership where they immediately identified the problem. Jiffy Lube had failed to properly secure the oil pan (strikingly similar to the event described in these reviews by Kathryn R. from 1/3/2018, so this is not a one-time occurrence). The oil leak caused my engine to be irreparably damaged - I have to completely replace the engine for a vehicle with only 55k miles on it... In addition, their insurance company is fighting with me to even cover the cost of the engine replacement. In short, do not take your vehicle here if you want to avoid significant potential bodily (thank god I was able to exit the highway safely) or financial harm. read more

I brought the car in for an oil change and the next day, oil was leaking. I brought the car back, they put in a new seal and said sometimes the guys don't use the right torque when tightening. Less leaking oil afterward, but still a leak. I took it to another repair shop, they said the oil pan was stripped out. I had to replace it. read more

Update: 8/20/2019. With sadness I've had to lower my review of this place which I rarely do. The last few times I've brought my car here, things seemed less efficient. Then I had a headlight go out and it seemed as if I had just replaced it, so I brought it back. They checked and I had it done within the past 6 months. The manager (a new manager)then said that he couldn't get the light out....then said it was the socket that kept frying the bulbs. To his credit he showed me the problem and told me if I got the part, they could change it out for me. He changed the bulb, charged me $30 and it went out again in two days. I did find the part and brought it in. Left the car to walk to the grocery, came back and I was told that I had the wrong part. So, I took it to mechanic and it was the right part. It was more expensive taking it to smaller mechanic. I used to take my car to this location for smaller issues on the car in addition to oil changes and brakes. I'm not sure I'll be bringing it back here. I think manager is new (I believe he was one of guys that worked here under old manager). He's friendly but I feel like things are just not run as well anymore. I might give it a little while for them to work the kinks out but if they don't- I probably will have to find someplace new. read more

I love this Jiffy Lube! Everyone- especially Bryan and Luis are extremely personable and HONEST! I have never left there feeling or thinking that I was "ripped off". They take care of you and explain everything very clearly. Most car places- dealerships/ mechanics I always feel worse leaving than I did coming in! But not here! I had spent hundreds and hundreds of $ at different mechanics trying to figure out why my car was flooding and water was coming in- no one was able to figure it out. I simply asked Luis one day and he fixed it and knew exactly what it was. Took him 5 minutes! I love this place. I pop in for an oil change or any other question I have regarding my car and they are happy to help! I have never had to wait long. Thanks Evanston jiffy lube! read more

Best oil change experience! They were super fast and efficient. Alfonso greeted me as soon as I walked in with a smile. Explained all recommendations needed for my car and got right to work. Thanks guys!! :) #onehappycustomer read more

THEY STOLE MY MONEY!!! They stole a $10 roll of quarters from my car! They DID NOT CLEAN INTERIOR! Instead they tossed around the interior and made it dirtier! BEWARE! They OVERCHARGE for oil change and they STEAL FROM YOU! read more

I took my car into Jiffy Lube last week to get my fluids checked until it was time for an oil change. Bryan tells me that I am at 7000 miles since my last oil change. I told him no I am not and to check the sticker on the inside of my vehicle. They go on to tell me that another Jiffy Lube did not put my oil change in the computer...cool, no problem. I come back this past Saturday to get an oil change as I told them a few days prior. I noticed there was a girl asking one of the technicians to speak to her dad on the phone because they were trying to get over on her. I approach the counter with my coupon. Bryan sucks his teeth and says "We don't take that coupon here. The most we can do is 8 bucks off" Okay, once again....fine. When he came back I asked why they didn't take the coupon and he said they are not accepted everywhere. The person who was doing my oil change tells me that I have a big oil leak. I ask Bryan "How do I get that situation fixed?" He damn near rolls his eyes and throws his hands up and says "Well, I don't know, we can put a pan up to it to catch the oil and that will be about $100.00" Bryan is an ass and he truly doesn't need to be working with customers. Truth be told, Jiffy Lube is never a place I would get a car repair done at anyway! I will never return! P.S. Uber drivers trying to go to this location....DON'T GO. They don't tell you the truth. read more

I didn't get service here, but one of their managers at the time (James Enriquez), unsolicitedly helped me push my car to a service shop next door. HUGE help. If this is indicative of their general service, you should be in good hands for an oil change. read more

Did not screw in the oil cap properly, oil spilled all over the road later on, had to pay for towing. :( Went to my old mechanic who mentioned this Jiffy Lube put in the air filter incorrectly as well, plus some other problems I didn't fully understand. Don't let the friendly service full you, avoid at all costs. read more

They fixed my car in 20 minutes. The same repair cost $30 less than Firestone. They were courteous and efficient. Very happy. It was drive by decision - I saw a really honest looking young, African American man standing there waiting for customers. If he wasn't standing there, I wouldn't have pulled in. Honest & efficient. Exactly what I look for when getting my car fixed. read more

Great service, was in and out with no appointment in less than 30 minutes for a tire rotation, oil change, and light bulb instillation. I have always had good experiences at this shop but my last was the best! read more

Really quick service on a Saturday afternoon. Totally painless as far as care tune-ups go. Google "Jiffy lube coupon" and you'll probably find a printable coupon for $5 or $7.50 off. read more

The only reason I'm not giving one star is that they were prompt and polite. HOWEVER, on 10/11/19 when my oil change was through first I was shown my two filters and told both should be replaced. I declined because my car only had 11000 miles on it. Then I was told my rear passenger tire had a nail in it and I would need a new tire. They gave me a written estimate for $187.42 and said the could do it while I wait. I told them I didn't have time but would probably come back soon. A few weeks later I took my car to a service station by my home to have the tire checked. They said yes I had a nail in it but they could (and did) repair it for $25. I don't appreciate being taken advantage of (probably because I'm female) and will take my business elsewhere for future oil changes. read more

Luis is the shiii. He's super kind and helpful. I brought in a coupon when I first went to get my oil changed and not only did he pull up a better coupon for me but he also didn't push the other oils on me and used the one I had bought instead. He offered to inspect my tires and anything else I might need but I said I was good to go. Wasn't pushy at all and was very respectful! Going back there tomorrow to get my tires re-filled with air for FREE! read more

I am common customer there. Very nice people and very fast. Pain free service. Emanoel Kotev read more

Friendly staff, no pressured selling, short wait time, and best of all, they thoroughly vacuumed my interior (full of kid junk). They didn't give me a hard time for going so long (nearly 6 months I'm embarrassed to admit) between oil changes and fixed a slight leak I had free of charge. Great service! read more

It's a shame the other person's review is the only one for this specific Jiffy Lube - their coupon weirdness shouldn't taint what is a very fast, very good Jiffy Lube! Have gone here twice, both times I was in and out within 15 minutes. The technicians were very nice, didn't try to oversell me at all, simply pointed out the options for work that could be done if I wanted, and sent me on my way. Very friendly, very professional. Did all the extra work of vacuuming as well as filling up window washer fluid and checking tire pressure without being asked. And, both times I left my car just purred - best it's ever felt. read more

Two weeks before taking my car here, I took my car to the Honda dealership in the suburbs where I bought it to get my windshield replaced. There was a big storm a couple weeks before and I needed to get my windshield replaced. The Honda dealer ended up replacing my brake pads, changed my oil, replaced my windshield and changed my front and rear wipers. THEN, I take my car to get an Uber inspection to this Jiffy Lube. (Uber requires you to get the inspection from their list of "approved" mechanic shops). They tell me that I need new brake pads and new wipers and said I failed the inspection EVEN THOUGH I JUST HAD BOTH OF THOSE REPLACED. They are liars and just want to charge people to make money. I took my car to a Firestone in the city and they said there was nothing wrong with my car and passed it for the inspection. read more

I went to the Jiffy Lube at 1841 Dempster in Evanston for an oil change. They had a sign for $10 off before 10:00 a.m. I was there well before 10:00 a.m. Their price board listed a standard oil change for $37.95. When the oil change was done, the manager presented me with a bill for $37.95. I asked about the $10 off. He said he had taken off the $10. I looked at the computer print out and he had listed the price as $47.95 instead of $37.95. They had also been very pushy about trying me to buy services or replacements I didn't. need. STAY AWAY FROM THIS PLACE!!!!! read more

Piss poor manager. Showed up a year ago with a coupon for a $10 coupon, said they'd honor it and then once they started the work they said they would only do $10 OFF not for $10. They didn't believe the coupon, and when the called the coupon issuer (a competitor) and found it was legitimate, he refused to honor it and demanded I pay the $25. I refused and said I'd be happy to pay up to $15, but they refused to honor it. After a few minutes of arguing, he just told his team to just let me go and that he didn't want my business. Fine by me... I'm never returning. read more

Great place for a quick oil change. They offer you water and coffee. The staff is friendly. I love that's it's 3 min away so I like the fact that I am supporting a local place. The mechanics are good. They make their recommendations in a customer friendly manner. I don't think they are pushy at all which is nice. Keep up the good work boys. read more

I recently got my oil changed at this jiffy lube location and was very pleased with the service. They were quite busy, but worked quickly and gave accurate estimations of how long it would take to finish your service. I appreciate all the staff working on Father's Day! read more

Awful service, they ordered the wrong starter for my car and when I came to pick it up I was charged $200 more than the quote. Will never go back. read more

Great place - fast service, friendly. They were not pushy when it came to getting different services done. They did let me know some things that I should keep an eye on, but did not push the extra services. I was in and out in less than 15 minutes, and the price was good too. I didn't give 5 stars because I have only been there once- but I definitely will be going back! read more

Oil change took a lot longer than 10 minutes, it was not busy at all, with all the employees working I should have been in and out quick.They kept on insisting that I get new wiper blades, did not talk to me about anything else related to the car. Definitely DO NOT RECOMMEND. read more

Love Jiffy Lube! It's the only place I go to get my oil changed. I highly recommend this location to anyone they are always kind and professional. read more

Only one word comes to mind when thinking about this place, HORRIBLE! I recently brought my car in for what I thought was going to be an easy going oil change, but boy was I wrong. The first thing I tell the guys working on my car is please do not replace my air filter, this is a repair I do myself at home, they tell me no problem so i go to sit in the waiting room and all is well. A little while later a man comes in with the air filter and shows me that it is dirty, I tell him again that this is a task I do myself at home and that all I need is an oil change. He leaves and comes back again this time to tell me that my serpentine belt needs to be replaced, it would cost 70.00 and that if this was his car he would park it and not use it. I tell him thanks for the heads up and that I would have the mechanic who I have used for years have a look at it. I could tell he did not like this by the disgusted look on his face and by the way he slammed the door and shouted very loudly into the garage "Guess he has a mechanic for that guys!". He comes back in again and this time is more sarcastic than ever. He tells me my coolant is a little low and says "but that must be something you do yourself or have your mechanic do right?" at this point I am a little upset and not feeling too confrontational and just say "yeah". This guy walks back into the garage area and starts busting out laughing and shouting "hes got a mechanic for that too". It just seems to me he was so upset that I did not need anything but oil. So I quietly pay my bill and leave with the serpentine belt still on my mind. I pulled into the parking lot across the street and popped my hood to have a look at it. Not a single crack, not a single fray and was not even one bit loose, also I have never heard any type of noise from this car that may indicate a bad belt. Just to be sure though I drove over to my mechanic and told him what happened and asked him to take a look at the belt for me. Mechanic confirmed there was absolutely nothing wrong with this belt. Jiffy Lube, there is something wrong with this location and someone needs to really take a look into what is going on here. I will never use Jiffy Lube again nor would I recommend this business to anyone I know. read more