I am downgrading. Last time I came in they broke a wheel stud off and sent me to thieves at the Newark location. I chalked it up to coincidence. This last visit they broke another off and tried to blame the heat. I can only speculate on how they did it but that enough. If they can't rotate a tire I am worried they are not proficient in more complex tasks. No More. read more

Jamal P was great, friendly and helpful explaining what I need for my car. Thank you Jamal for your great service. Hope see you next oil change or other service I need for my car. Thank you again read more

Not a bad Jiffy Lube location at all. The guys here were polite, professional, and quick with my oil change and tire rotation. I pulled up and they promptly grabbed my keys and asked what services I needed before directing me to wait inside. Communication could have been a little better because they didn't ask me which oil change tier I wanted and it didn't even occur to me until I saw the list of services inside. No one checked in on the office until my car was done but I got lucky that they had performed the exact signature synthetic service I wanted. I understand they're busy though and prices were fair. No pushing additional services either. read more

It's never fun when the oil light comes on mid trip- but these guys had us in and out with an oil top off in a heartbeat on Easter Sunday! They were professional, informative, and very kind. Location is great. read more

don't come here. they put a hole in my oil filter. dude said "don't worry i'll treat your car as if it was mine". read more

Jiffy Lube - oil filter - Auto Repair Near Me - Hayward, California

I often come here for my oil changes. And it's a chore but these guys are super friendly and awesome. The young gentleman with the blond dreads /twists in his hair, I think his work shirt said Jamal, recognized me or so I think bc he said "nice to see you again" complimented my manicure and was very polite and referred to me as "young lady". Literally the first thing waking up at 8 am in the morning is to do chores and what a lovely interaction that just made the start to my dad just amazing. This person is always always very personable. This guy must be an awesome coworker. But also his recommendations like having my filters changes and my tires changed and rotated, I appreciated. I always have an expedient and stress free, get in and get out experience when I come here. That's why I always come here . read more

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Rigo best quality service you can ask for all of staff here really. Respectful, professional, and fast at the job. Knows his stuff, would recommend coming here. read more

Awesome team that goes above and beyond. The service is great and they actually listen and don't try a sell you items that you don't need. They will recommend things if they see an issue. No leaks or damage plugs from this team ;) read more

I have been coming to this specific location for about 3 years now. ALL of the men are very respectful and professional. They always get me out of there within 15 min. I cannot recommend them more, truly a great staff!! read more

While I appreciated that they didn't try to upsell me additional services, and that they were quick and friendly, my oil started leaking shortly after my oil change last month. I took it for repair and they told me that the plug in the oil pan was damaged, which probably happened during my oil change. So I've ended up with a $2100 bill for the diagnostic, replacement of the oil pan, and another oil change. Disappointing. read more

Quick and effective service fair price and great staff Thank you and keep up the good work read more

2/6/20 Came here to get the work box truck serviced. Came and got an oil change done quickly before departing to Sacramento for the day. The service was quick and efficient. I thoroughly enjoyed my wait time while the truck got worked on. The staff here are super friendly and high energy, I had a good time. Would definitely come back here for any vehicle maintenance so long as their prices are reasonable. read more

Jiffy Lube - Auto Repair Near Me - Hayward, California

I just moved to California for work, I took my service vehicle the first time and it was great and flawless. I thought, ok ; I'll take my personal car , should be fine. Wrong, the service techs over-filled my oil by double the amount on my Mazda 2015 it requires 4qt not 8. This in turn, ruined my spark plugs. Please consider my review before visiting this place. read more

To be honest I went to Oil changers first. But they weren't open like they said they were suppose to be... But I'm so happy I came here! They have great customer service! Friendly, funny and helpful!! Thank you!! I will be back! read more

The staff is always prompt and extremely efficient. They are very knowledgeable and I can always count on great service.

These guys do a great job always come here they are quick fast reliable friendly they do a great job every time

Fast and efficient!! Excellent service provided by Manager Alan!! Have been to this location a few times before and they have always provided great service!! read more

First time coming here and I had a great experience. Everyone was nice and friendly and worked quickly and efficiently. Prices are very reasonable for the type of service that you need. I got what I needed to be taken care of and I was in and out of there quickly. Definitely going to be coming back here for my periodic oil maintenance. read more

I got my oil changed here for the very first time August 13th 2021 and my engine is now blown August 31st 2021. AAA roadside assistance sent out a service vehicle to diagnose the issue of my car and when they removed the dipstick they diagnosed that my engine was bone dry. My oil change was done less than 1000 miles ago (989.4 miles ago to be exact) and Jiffy Lube says it's not there fault. 2 mechanics and AAA both said the same thing which was if Jiffy Lube put the proper amount of oil back in your car, when my engine threw a rod there would have been oil everywhere. There was no signs of oil anywhere. No leaks in my driveway, no oil where it broke down. So the mystery is, where did the oil go? Keep in mind that I live less than 7 miles from this Jiffy Lube which means if in fact I did have an oil leak, there would have been signs of a leak in my driveway right? Oil just doesn't disappear and engines don't throw rods without nothing coming out of it unless there was nothing put into it. If my car holds 4.9 quarts of oil (according to Jiffy Lube) then where is it? It's not dripped out at home and nothing dripped out when the engine blew. The Manager Abraham stated you can't drive a car without oil, which is not true. It takes at least 30 minutes to drain a car completely of all it's old motor oil (according to Nissan), with that said if Jiffy Lube changes your oil in 10 minutes or less, chances are they're mixing new oil with old oil. In my case, oil was never added to the engine. They use a pump system which is supposed to pump fresh oil into motor but in some cases those pumps are just pumping air. Thus leaving you with barely any oil from your previous oil change and whatever was or wasn't put in during your current oil change. They told me already that they are not responsible and this situation has now been escalated to Corporate, Geico, BBB, and Consumer Affairs. Best advice I can give you is get your oil changed at the dealership where is warrantied. Jiffy Lube was polite and courteous when they took my money and became the rudest business I've ever visited when I approached them with this discrepancy. If you don't believe, just YouTube "Jiffy Lube Scams". They are known for this and have had to replace engines before, numerous times. My vehicle has 132,xxx miles on it with no check engine light. I get my oil changed 1 time at Jiffy Lube and my engine blew up. I couldn't find any oil leak, AAA couldn't find any oil on dipstick or around vehicle where it broke down. So where's the oil Jiffy Lube? I live to close to not have any signs of oil leaking between your shop and my house. Abraham the manager told me that you can't drive a car without oil in it. However, 2 mechanics told me driving a car with no oil/low oil in it will cause the engine to throw a rod. So do I believe Jiffy Lube or 2 different mechanics? Oil changers vs engine changers. Basically after getting this information from my mechanics I poured oil into the engine and sure enough the oil was leaking out from the bottom of the vehicle. However when the car broke down nothing came out. So the mechanics were right. When your car engine throws a rod or blows the engine all of your car's oil will come leaking out of the engine. AAA service mechanic verified that there was no oil on site nor on the dipstick when they checked my oil level. And all other sources have told me it was a bad oil change, which happens and Jiffy Lube has dealt with this on enough occasions where I would assume that they would assume responsibility since they were the last people to touch my car less than a thousand miles ago. First time worst time with Jiffy Lube. Google YouTube Reddit All have jaw dropping stories about Jiffy Lube. Something to think about is to research a proper oil change and how long it's supposed to take. Get a oil change at a dealership and then get a oil change at an oil changers and tell me which one is more thorough. Plus the dealership warranties their work. read more

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This is my first time at Jiffylube. I drove in and was greeted by the manager, Alan. My car needed oil change and tire rotation. They found one of my wipers broken and recommended to fix both. Customer service was amazing! Everyone was professional, friendly and fun especially Jamal. Service was quick, efficient, and prices were reasonable. Thank you all for your hard work! This location is highly recommended. read more

Jiffy Lube - Auto Repair Near Me - Hayward, California

Fast and friendly service in line every time. Solid team effort always ensures I'm in an out quickly an my car is taken care of professionally an properly. read more

Fast, friendly, and fantastic service! Came here for a spontaneous oil change and Francisco and Christian took care of us. They gave us a quote on the phone that matched what we paid at check out, and also included extra services like window cleaning and vacuuming. Thanks for a quick and easy oil change! read more

Took my car in just to refill Freon for ac. AC was already working good just wanted a bit colder so took it to this place for service when they were done, they gave me some thing about an AC compressor wasn't working on one side so it wasn't throwing out cold air like the other side was but when I got home I realize it was throwing out hot air on both vents. read more

So it started off good and everyone was nice. I got the best oil change that comes with several other services including outside window wash and vacuum. They said they did it but they didn't. And who ever opened the driver side door didn't where gloves so the door handle and surrounding area were all greasy read more

Jiffy Lube - Auto Repair Near Me - Hayward, California

Fast. Clean. Professional. Like the people. Very nice . Highly recommended. First time going and will most likely go again.

Polite, efficient, no wait, a lot of staff to help. The best oil change ever. I will be returning for another oil change.

I really want to make a comment, I went this morning at 8am 8/21/2023 and they were 3 guys all very friendly as they help me on Saturday. My tire was making some notice after my rotation and I took it back Jamal and his co workers went out of the way to help me out.they rotated my tire back and they end up returning $29. Other garage will not do that but this guys are really awesome I really want to thank them. And recognize them for good job they did today... read more

I really like this specific place. After all of the blah places I've been to, I've always had pretty consistent service and quality. (My car hasn't broken yet, and it's high mileage.) I get the high mileage oil change, and although it's probably pricey, I'm a sucker for getting my car vacuumed and the top off fluids 3k miles after. The guys are also super nice too! Once, I was about to drive away (on an evening drive to LA), and one of the men helped me out with a broken taillight. This place is perfect for convenience, if you're willing to pay for it! read more

Jiffy Lube - Their lobby is perfect too - no clutter, but just got Starbucks, Keurig machine, wifi and a nice tv while you wait! - Auto Repair Near Me - Hayward, California

WARNING:People DO NOT waste your money or time! Is there an option for ZERO stars!? Jiffy should be ashamed with the service and staff out of this location. Called them at noon to confirm the location, accessibility & availability. Seemed simple enough to go and hit the drive thru. The tech asked me when I was thinking about coming and responded that it should be fine. I arrive to an empty shop- literally! No cars being serviced and NO staff. I decided to wait a few min- after 10 min a guy walks up asking me what I needed (duh an oil change). He tells me he'll be back because he has to clock back in. Still sitting in my car I notice another guy circling in my rear view so I open the door and he says- oh im not in my uniform cause im just coming back from lunch", can we say suspect! Does this guy even work at Jiffy!? Finally my car is pulled in the garage and I THOUGHT they were going to help me. After 10-15min I noticed NO work was being done. Guy who "clocked back in" says- Everyone just left, um out to lunch. I can fee myself fuming and nicely responded - were you guys going to tell me? Him- well you can wait after they come back or I dont know. Me- ok can I have my keys. Him- you can wait for them to come back from lunch. I had to lie to him and tell him that I needed the keys to pick up my kids (kids I dont have) and went straight to Oil Changers who provided service beyond my expectations. Im embarrassed for the owner/manager of Jiffy on Jackson and even more embarrassed for the brand and lazy incompetent individuals that work there. I hope everyone had a nice lunch/break cause Im going to let everyone know. read more

Jamal Polite was very polite! He helped us take off the on the bottom of my car that was dragging. Very friendly and easy to talk to. He made my boyfriend and I feel comfortable and welcomed! I highly recommend going here, great customer service! P.S the guy has nice hair! read more

This is the first time at this location and I must say that it's nice to come a cross jokester/ staff who are on the light hearted side! Jamal and Wendel took care of me, and they were cool folks. Made my time waiting in the car worth it. Jamal was scared of my Egyptian Dog, LoL. All good, she just didn't want you inside our ride! Thanks again for a pleasant service! Peace read more

Jiffy Lube - Auto Repair Near Me - Hayward, California

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Great service, friendly attentive staff. The manger Alan addressed all of our needs and concerns. Hands down best service. Jiffy lube assured themselves a returning customer. read more

I was putting off my pick oil change because the shop next to my house is closed, then I decided to go up street where I have bee before of course, Thanks God they where open. There was two nice guys there , one of them name is Jamal, and they did an excellent job, courteous and clean looking guys, they promptly replaced the oil on my pick up and cleaned all my Windows and my windshield, I was out of there in no time, I strongly recommend this place, Thank you guys, it was a nice experience, I will bring in the rest of my car for oil changes, it's a promise, read more

Jamal and John helped me get my Infiniti oil change plus noticed a dirty oil filter and replaced my windshield wipers. They were very professional and had great positive energy and I felt every comfort with them working on my car. Thank you guys! As I said before, I will be back!!! read more

This is my first time coming to JiffyLube, I've always had my oil changed at the dealership. Came here on a holiday and was surprised that they were opened. I drove in and was immediately acknowledged, the service technician told me it was going to be a 20-25 wait time to get it done. You get the option of either staying in the car or wait in the lobby/wait room while they service your car. They inflate your tires, wipe your windows, vacuum and check/top off fluids while they are also changing your oil! The service technicians were very attentive and friendly. I did not feel pressured to add or purchase anything during the visit. They advise my what needed attention and had the option to have them do it or on my own terms. Jiffylube is convenient and quick and didn't need appointment or take a whole day (like the dealership). I will for sure come back to do all my future oil changes. Five stars! read more

Jiffy Lube - Auto Repair Near Me - Hayward, California

What great customer service we received today from Viliami. One of my technicians had a little time in their schedule so off to Jiffy Lube he went. They were great, speedy service and nice to work with. If you need fast good service come here and see Viliami if you need extra TLC..Thank you read more

I drove up... and a big thug of a guy came up to me and asked me in his soft spoken voice, "Hi Miss, how can we help you today?" Threw me off but I'm happy that he was professional, friendly, and helpful. A much needed oil change took a mere 20 minutes. I was happy to be in and out of there so quickly. I was extra happy that there was an online coupon to use for this visit. Saving money always makes my day along with good customer service with a soft spoken voice :). Varrooom vooom! read more

I needed an inspection done for my car. I drove in and was greeted by Jamal. Both him and Alicia were very helpful and got me in and out very quickly. I'll be going back for any of my other car needs. read more

Just like Zombie's review, we've only experienced fast and good service. Getting my car serviced, even if it's just an oil change (when I don't know diddly about automobiles except how to drive 'em and gas 'em up) is intimidating! So I appreciate places that don't exploit my ignorance or make me feel ill at ease becaue of my gender. Y'all know what I'm talking about. My husband and I have been going for a couple of years and have felt this place has always been on the up and up. The waiting area has always been clean and the actual wait not that long. Due to my limited knowledge (and yes, laziness in caring that much more) I don't know if their prices are good or not but the hubby seems satisified so good enough for me! read more

I've been a customer of jiffy lube for 5 YEAR'S in the Peninsula California. I just moved to Hayward and decided to stop at Jiffy Lube on West Johnson and oh my goodness, they were the most unprofessional group of people I have ever seen, constantly arguing while the customers were sitting waiting for our car's. DON'T EVER GO TO that location in W. Jackson in Hayward, CA I got an oil change and my tires rotated and they never mentioned to me that inside of one of my tires was a nail, I've got a flat the next day and found that there was a nail that had been totally lodged in so it was there for a while. They just do minimum read more