Took my suv for a synthetic oil change and had a price from a competitor with coupons. The Manager was very friendly and figured out a way to meet the price. Furthermore, my tire pressure was low and I alluded to needing a tire gauge. Upon leaving the manger gave me a new tire gauge in the package. Overall a great experience. Thanks very much read more

Good visit, dropped off and went to dinner and came back and all was good. Thanks! Very convenient and good service

Had a great experience at Jiffy Lube, the service was quick and the people were very kind!

Asked to get a headlight replaced, they said they would do that and clean the lights, only cleaned the lights.

Friendly and efficient Service. The manager actually remembered me from my last visit!!

Took the car in for an oil change and tire rotation. Service manager advised me that one of the lug nuts was stripped, but they would put a new one on. Came back again to advise that the damage was such that the nut couldn't be tightened, but I could take the car to the Zona Rosa location (about 13 miles away) and they could fix it. They refused to take responsibility for the damage although this was the only place we had ever had the tires rotated. The Zona Rosa location identified that two lug nuts, not one, had been stripped, repaired the damage at no cost to me. We'll go out of our way to take the car to the Zona Rosa Jiffy Lube in the future. read more

Awesome service!! Jake and the team was very helpful. They got me in right away, fixed my issue, and I was back on the road within 45 minutes. Thanks team! read more

I'm gonna have to go with 3 overall because of the value. The customer service would be a 5. I recently had a negative experience with a local Ford Dealership (Gary Crosley) so I stopped going there for oil changes. Instead I went to Jiffy lube for one vehicle and Valvoline for another.. It was fast, efficient l, and the service was good. The price however was not. Ended up paying about 100$after taxes. (To be fair I was low on coolant so they added some for 5.99. )For a regular oil change. Nothing fancy. Ford dealership is less than 50$. Jiffy lube charged more for every extra quart of oil over a certain amount so if you have a 1/2 ton pickup you will end up paying way more than their advertised price. I will only go back in a pinch but likely I'll be looking elsewhere for regular oil changes. read more

I have been a repeat customer of the Jiffy Lube in Liberty/KC, MO location. they are extremely nice and I always feel they take good care of my car without adding any additional sales, if not needed. read more

Gentlemen working was very nice, professional and explained everything great. Super fast service I will be back

Tristen was amazing. She is professional, honest and funny. Not like other service places that want to take your money and give you bad services. read more

The guy was huffing and puffing because I pulled in wrong. I guess he's having a bad day. If you don't like dealing with people get another job. I was polite but he just loved being rude. Oh well I hope his day gets better. read more

This place is always ready when I get here. I've only waited once. The manager is very nice and explains everything well and is not pushy about adding things. He works well with his team and they seem to be happy doing what they do. Always a pleasant experience here. read more

This was the worst experience I've had trying to get an oil change. It's a Saturday and we expected a wait, but didn't expect to be treated like a HUGE inconvenience. We left and went to Walton's 9 Minute Oil Change off of 291. Nicest guys, LOCAL! read more

Just pulled in for an oil change. Justin greeted me warmly, told me to have a seat while they inspected my car. Not even 3 mins later, he came out to me and told me I didn't need an oil change yet! He told me that since I had previously changed my oil there, they would top me off (all fluids-coolant and wiper fluid) for free and send me on my way! I will definitely go back to this jiffylube when it's time to get my oil completely changed. Great customer service. read more

They had a employee out front with sign saying no lines. Got the car in on the lift in less then four minutes. All the guys in the shop super friendly got us settled in made sure we were comfortable. Then they went out got to it. read more

Terrible. Luke, Who came out to my car to asked me what I was therefore, I told him I just wanted an inspection. So he wrote down and gave me an oil change and an inspection. Which ended up costing me $47 instead of $12. read more

From beginning to end fantastic customer service and quick service. When I pulled in I was immediately greeted and given an accurate wait time for a quick oil change. Very informative on what maintenance was needed for the mileage on my vehicle. When leaving the light for my tire pressure was illuminated and without hesitation they took care of it for me. read more

They are always courteous and professional...and even though they see a lot of people, actually remember my name when I come to get the oil changed on the car read more

Charged me $105 for an oil change with synthetic oil. I worked at OReilly for 2 years and even with the cost of labor and services, it should have cost $70 at the extreme most. Workers were assholes and tried to make you think they knew more than you. Two thumbs down. read more

Had a really good experience just getting a simple Oil change at this location. The guy, Louis, is always pretty nice and remembers me from previous visits. They did let me know about the recommendations for my cars maintenance plan, but overall I can do some things myself. Overall a simple oil change and was done in about 30 minutes or so. read more

Why do I always feel like I am being ripped off? Probably because I am. I asked for the lowest cost option but was still charged the higher amount. Essentially paid for the full service but received the value service. Then left window down and dirt on the shearing wheel. Well, it was fast. read more

I have been using this Jiffy Lube for several years and these guys and gals are the best! If you want customer service with a smile you will find it here. I arrived at 6:30p.m. Last night to get my oil changed and Luke and Devin could not get my hood to open. They worked after their closing time and finally was able to get the hood to open. They changed my oil and even put some grease on the latch so my hood would open the next time. I am a single mom and know nothing about cars and to have this crew looking out for your best interest means a lot. Thanks again for going above and beyond and see you next time. read more

Pulled in on the 4th to check to see if they were open and they greeted me with a smile and said yes pull right in. Just expecting an oil change today and I see the guys vacuuming out my car!!! What great service!!! Really appreciate your hard work!! Thank you Jiffy Lube!! read more

I just had both of my cars serviced year. The service was great, the employees were very friendly and knowledgeable. Derek went above and beyond to help me with a hose problem that I was having, and I really appreciate it. 10 out of 10 would return here. read more

Pulled in at 1846 tonight. 1st question : you know we close at 1900 right? Said I just want an oil change. He says we will do it if you really want but we are getting cleaned up. I said I won't be back and he said that is fine. Tells you how much business they want... read more

I went against my better judgement and took my Honda Odyssey here for an oil change in July or August. There was no wait to start my oil change and tire rotation, so I believed I wouldn't be there long. When I was quoted a price it seemed a little high, but since Jiffy Lube only carried my vehicle's oil weight (0W20) in a synthetic I agreed to the higher price. My real disatisfaction has nothing to do with the price of the service, but rather the service itself. What should have been 30-45 minutes at most took an hour and fifteen minutes. If you want a tire rotation from this location, understand they only have one bay that is equipped with a lift to perform this service. When I arrived there was a car located in that bay but left in the midst of my oil change. When my change was completed they told me my car going to be moved to the third bay to have the tires rotated, however in the midst of them moving my car a friend of an employee needed a tire changed and their car was driven into the bay ahead of mine. They changed the tire and the friend went on their way without paying for a service. Now I get it. Things happen and you have to be a human being and not get upset over nothing. I wasn't in least bit upset about a friend of an employee getting their tire changed, but it meant that I then had to wait another 30 minutes before they could even get to my tire rotation, which I was paying for and was told would be performed 30 minutes prior to it actually happening. The other thing that rubbed me the wrong way was the comment an employee made about my shirt. I am not sure if they knew they were coming off as rude as they were, but the manager (I assume) asked me if I got my shirt from Hollister and when I told him I had not he responded with, "only reason I ask is because they always have stupid sh** on them." What? Seriously? It was a shirt from Disney World. Needless to say, Jiffy Lube will not be where I take any of my autos for service form this point on. read more

This is my favorite Jiffy Lube. They're always super fast and respectful.

I was first informed they did not do many diesel pickups and that was why they did not have an oil filter in stock. They sent out for one and I noticed the lady handling the check in came in on every vehicle in for an oil change and said the radiators where a quart low and needed to be topped off, mine included. At 4.95 per quart that was an additional $20 in Jiffy Lubes pockets. I mentioned this to her and she went in the office and did not come out while I was waiting. I am due for another oil change and do not have a good feeling about this Jiffy Lube and I am not planning on going back to this one. Has any one had a better experience with Jiffy Lube and where? read more

Talk about bait and switch. Last oil change $59. Came in before 10:00 for $10 off and lo and behold the wanted $102. After a nice discussion it got to $77. Every person in the lobby felt the same way. Do NOT go here if you don't want to be ripped off. read more

A friendly place. Excellent customer service. Oil change done extremely quick! Reviewed over checklist of vehicle status, and no high pressure for additional work. I will return again. Highly recommend! Thanks Jiffy Lube of Kansas City! read more

What a great experience. I got there about a half hour before they closed and the two workers were welcoming. At first I thought I was too late since the outside lights were not on. The services was great. I was offered choices on services. I did not feel pushed into anything or rolled over with talk of how my car would explode without having certain, more expensive, things done. Great jobs guys. Thank you! read more

The day after getting an oil change noticed quite a lot of oil on my less 1 yr. old driveway. Thanks jiffylube, I will never forget you because I have to look at the stain for ever. read more

I noticed I had a low tire while going to southern KC yesterday and pulled into this business for some help. They checked all 4 tires to make sure they were properly inflated and I was back on the road again in a matter of minutes. The employees were very professional, friendly and accommodating during this process. I will go back for services in the future and recommend them. They know customer service! read more

Never again, took my Honda in for just an oil change and tire rotation, was not given a choice on oil changes they put in for the most expensive one, total cost for service was $102.00! a couple hours after I left the emissions light came on, took it to Honda service the next day and found Jiffy lube tech had left a hose disconnected-could have created a much bigger problem had I not taken it in the next day to be checked. They also got oil all over engine. Yes, they were fast, just took 20 minutes to create a problem that I had to spend time to correct the next day. read more