I had a 5 star experience and the service was great. The service crew was great and I was in out in like 10 minutes. I will make this jiffy lube location my go to for oil changes. I was able to use a coupon and saved 10.00 on oil change and not only that before I went to this jiffy lube I tried calling other oil changing business and got no answer from one business and another business wanted double what I paid at jiffy lube. I was really happy with service and all the employees were friendly and working together to take care of my oil change needs. I will definitely recommend this location to friends. They did a fast oil change and am very very happy. read more

took my bmw to get a oil change the oil change paid for it half hour later my check engine light came on and my oil light came on took it back. This change sensors you know blah blah did that before and now now the oil level light is saying below minimum. I can't check my oil level because there's no dipstick and I was told if I bring it back they're gonna charge me another 160 bucks for another oil change 100 miles on the new oil change. It's totally BS and I don't recommend them at all. read more

This is the first time I leave negative reviews, but I feel other customers should know about my experience. I brought my vehicle to this Jiffy Lube for a routine oil change. Before the service, my underbody cover was not hanging or damaged. Within hours of leaving the shop, the underbody cover came loose while I was driving in FREEWAY! We can see sparks at the back in the car while driving because the metal part dragging the floor so we have to pull over 2x the plastic and metal underbody cover had been torn and was hanging down. I returned to the shop the next day since it's Sunday and they close early. During my first return visit, they replaced the metal cover but didn't properly secure the plastic underbody cover. I left with loose and hanging plastic parts, which was unacceptable. Because of that, I had to return to the shop a second time. They secured the loose plastic underbody cover, but they refused to replace the damaged plastic undercover, telling me there was no manager on site who could approve it. I then contacted Jiffy Lube Guest Relations and opened Case. I was told the District Manager would handle my claim. Despite following up and waiting for a response for 2weeks, I have received no communication and no meaningful resolution from them. I'm not asking for anything unreasonable. I simply want the damaged plastic underbody cover replaced if it was damaged during the service. Instead, I've had to make multiple trips back to the shop, deal with poor communication, and spend my own time trying to get this resolved. The most disappointing part of this experience isn't just the damage it's how the issue has been handled afterward. I hope Jiffy Lube improves its customer service and takes responsibility when customers report problems that occur immediately after service. Based on my experience, I cannot recommend Jiffy Lube. read more

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Service here is always friendly and good. Very professional. I got my oil top off and my tires checked out . They did a great job job . Thanks again guys . And professional lady. read more

Jiffy Lube - Air conditioner in the waiting room - Oil Change Stations Near Me - La Mesa, California

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Alexis was extremely kind and helpful. I went in for an oil change and it was quick and easy like it should be. Thanks again Alexis for the help! read more

The young woman who checked me in was so nice and courteous. They were able to do my oil change, check my fluids and rotate my tires in 20 minutes! Love this location on Lake Murray! read more

Roger and Osmara were splendid, quick, courteous and pleasant. They did an awesome job with my wife's car that I immediately returned with my car. read more

Jiffy Lube - The CHAR CAR is ready to rock! - Oil Change Stations Near Me - La Mesa, California

It's refreshing when a business tells you they will do something, and then they just do it. I needed an oil change. I drove up, told them my oil, waited 15 minutes and was out of there. The guy in charge showed me my filler and that it was still clean so they didn't use deceitful tactics to upsell me. I've been coming here for years and I'll keep coming every 5,000 miles. Nice work Diego and Esmeralda for a job well done. read more

Great service very quick & informative but not pushy, obviously know your car & details but didn't try to force anything

Full staff was awesome. Alexis. Diego, and Mario went above and beyond and got me in and out very quick. Great service.

Just go to the next one. Especially if you're doing an Uber inspection. Had Kevin H. do an Uber inspection they didn't even start and told me it wouldn't pass inspection because of a small ding in the front bumper bottom and a scratch on the side back fender/bumper pics included(Ubers rules below as well/which are no where on the checklist). I was ready to leave as they didn't even start the inspection but they proceeded to tell me they need to charge me. I'm asking for what they told me the labor. Mind you they didn't even start I did more work filling out the pad and opening the door for them. I just stomach it anyways. They continue to start the inspection. Get my paper back and the exterior had nothing to do with anything. I'm guessing they just threw in the tire depth for the hell of it not passing to save face on what the were claiming(tires are fine). Customer service was pretty bad neither employee Kevin or the manager on duty who was communicating had no people skills even the other guy who had to chime in while doing an oil change in the next lane over. Ofcourse a customer will be mad for someone doing nothing and telling them they're being charge ultimately got them not even to pass a vehicle. Pretty much messing up a work day. Luckily I have multiple vehicles to use. *called Uber they said the vehicle exterior is acceptable. * Uber Vehicle Requirements (U.S., general): Uber requires vehicles to: * Be in good cosmetic condition (no major dents or large scratches) * Not have missing parts (e.g., bumpers, lights, hubcaps) * Pass a vehicle inspection, which includes exterior appearance read more

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Great job!!! Very informative about aftermarket upgrades Csa: Amanda A. Upper bay: Rodger M. Been coming to this location 15 years!!! read more

Jiffy Lube - Excellent service very clean and organized - Oil Change Stations Near Me - La Mesa, California

Daniel the Supervisor and his crew are so professional and knowledgeable about their job positions! Every member of this JiffyLube on Lake Murray Dr are friendly and respectful towards every customer. I truly appreciate their business and greatly recommend them. P. Coronado read more

Amanda a. And Diego g. Best customer service I've had at an oil change buisness . Checked everything thoroughly.

Amanda, Daniel, and Diego were super helpful in getting my car running smoothly again! Thank you so much!

Super helpful and fast service. Great attitudes and friendly. Answered all of my questions. Great workers there thats why I came back again! Really makes your day to have good service and theybwere able to replace my light which was hard for us to do. Now I can literally go to work using my car in these hard times. Thank you so much. Good service matters. Ty​ read more

Alexis, Esmeralda and Diego are the bomb!! I was in and out in minutes, they were thorough and kind and smart and professional. I would definitely go here again in a heartbeat!! read more

Polo was excellent! Very professional and nice. Will come again when the car needs it.

I love the people here and Alexis seems like such a great addition to the staff! Seeing a female in the shop is always nice as another female. Sometimes shops can take advantage of us and our knowledge so it's nice to see a lady in the shop too :) read more

Jiffy Lube - Oil Change Stations Near Me - La Mesa, California

Kevin is a great mechanic. He will attend to all your auto needs with precision and care. All the mechanics are attentive and professional. Thank you for your excellent service. read more

My second time at this location and sure enough Kevin and pollo service was nothing less than spectacular. I came in for an oil change and had them check the fluids during service. During their inspection, he mentioned he was going to take a look at my air filters and while they were mildly dirty; they weren't quite ready to be replaced and this was Kevin's recommendation. I was pleased he wasn't pushy about it and tried to sell me something that wasn't necessary. This is what leading with integrity looks like. I had plans on getting my spark plugs changed elsewhere later in the day for a cheaper price, but decided to get them done here because of my experience today . These guys have earned my business. Keep up the great work Kevin. read more

Love going here for a couple of reasons, one is really close by my home. Second they have really nice and polite people always making sure you get a great service . And last but not least they do a fast and great job. read more

This particular Jiffy Lube is convenient to my house. I have patronized it for a number of years. The staff keeps good records of prior visits, so you do not have to "reinvent the wheel" every tine you drive in. There are several points of access to the facility. On my most recent visit, I went on a Saturday so it was busy. A number of cars were already in line. You have the option of waiting in the comfortable waiting room [there are leather chairs and a television mounted on the wall] or taking an Uber home and then returning later. That is what I did on my most recent visit. Eric could not have been more kind and efficient. He is a stellar employee and I would hasten to state he would make an excellent regional manager for Jiffy Lube! read more

The service here is immaculate !!! people here are amazing and very attentive. Daniel, Diego and Roger manage the shop very well. As well as the crew, great attitudes and quick service. They offer free brake inspections, free fluid checks, and free oil top offs within a certain mileage !!!! highly recommend this location !!! read more

took my car in for Inspection to work for Uber and they did an amazing quick job, even fixed the plastic cover on the bottom for free and no other company has done that and it's been loose for years. The young lady Alexis did an awesome job. Will come again for future inspections! read more

This location is amazing. They're always fast, courteous, and helpful! We will continue to go back to them.

Only place I come for an oil change! Super friendly, helpful, and quick. Thank you guys :) read more

Fast and friendly service. They provided exactly what I asked for with no pressure for upselling

Very friendly and helpful service from Alexis and the whole team for an oil change. Was very fast and affordable.

Alexis and Diego helped me out , 10 min till close, quick and professional got me out and we're super honest and polite, more people like them on jiffy lube please ! read more

Waited a little longer than expected, but once my car was serviced Esmeralda and the rest of the team completed my oil change, topped all my fluids, and ensured all my tires were at the recommended pressure. I also received a better coupon offer from this station. Thank you! read more

Always professional, friendly, and work with you to find out what your car needs. They top off your liquids and I've never waited more than 10 minutes. read more

Had a problem with my Volkswagen Beetle reverse lights. Diego helped me out immensely and made sure the service was thorough without overcharging me for unnecessary extras. 10/10 I would absolutely go back read more

nice girl brought me into bay after discussing my needs. it really only took lightening speed & my windows got washed - everything checked out :-) read more

Quick oil change with great service! Everyone was very friendly and efficient. Will definitely return to this location!

Kevin helped me out and was amazing! Will be coming back. He made everything go smooth and was professional

Great service, great price! Friendly and courteous staff. Would highly recommend to anyone.

This place have great service and friendly I highly recommend to all my friends I have been coming here for a long time read more

Jiffy Lube - Love this place - Oil Change Stations Near Me - La Mesa, California

So I arrived to Jiffy Lube to get my car inspected for Lyft and uber. I was greeted by one of their employees Kevin who promptly started servicing my car. Everything was done quickly and he was extremely polite. Very helpful with some of the tips and techniques he gave me on my car. Everything went great will gladly come back again. A+ five stars read more

Jiffy Lube - Oil Change Stations Near Me - La Mesa, California

I came to jiffy lube today for an inspection to drive Lyft and uber. It's cheaper at pep boys but there was Love and a family vibe here with the workers that welcomed me! I was given two tacos and chocolates while waiting and the advice and service went well too! I came for one thing and even got a second service completed! they give discounts to students and teachers too! So I still saved and my car is safe and running too. read more