So far the best Jiffy Lube I have been to. I highly recommend this location. The employees are very knowledgeable and I was not aware this place even does actual mechanic work. Daniel, Eric and Chris were very helpful. read more

Jiffy Lube - Oil - Oil Change Stations Near Me - La Mesa, California

This was my first time at this location and I had a great experience. I went for an oil change and everyone was friendly. I was informed of a leaky part and the gentleman, I believe his name was Daniel, took the time to actually show me the evidence of the leak. read more

fast, friendly service I was in and out quickly. much appreciated thank you. they offered great prices as well

Wen is the best. Great shop. Friendly people. They do good work and they move pretty fast. Way better than the dealerships. read more

Went there to get my Uber and lift inspection done. I was soon approached by a service advisor named Eric. 45 minutes later I'm still waiting and I asked a couple of times when I was going to get helped.Two vehicles got their oil changed and finished even though I was there before them. I was told by another tech there that it was first come first serve. Worst service of my life! read more

Popped in for a quick oil change! Team was quick despite a few cars in line. Efficient work for a fair price. Diego had great conversation and was very helpful! Thanks guys read more

I remember the days when you'd take your car to this business they drove it into the service bay and they politely asked you to wait in their lobby while they took care of your car. They had coffee, a TV, magazines. They'd change the oil, topped all of your fluids for free and even washed your windows. Those days are gone! Now is all about doing the bare minimum while trying to get as much money out of you as possible. They no longer drive your car into the bay; you must do it yourself. They've always tried to sell you extras, that's part of business. But now, is almost a mugging! They no longer top your fluids for free. They want $6.00 bucks to do it. They no longer check your air filter, check the pressure on your tires, clean your windows. They change the oil and that's it!! And that's another issue; oil changes used to be competitive and reasonable, cheaper than taking the car to the dealership. That was the attraction and the value. Not anymore. They have progressively gotten more and more expensive. A simple oil change, with nothing added is $106.00! I can get it done cheaper at the dealership!!! After more than 20 years as a loyal customer is time to say goodbye to Juffy Lube. I can do everything they do myself for a lot less money. The convenience of time is no longer worth it. This is a PSA announcement. Stop wasting your money here. read more

Spoke to Eric about getting a quote for my spark plugs changed. It's easily a 20 minute job and they want $120 in labor (for one hour which it does not take that long to do). I kind of scoffed at the price when I heard it and he got very defensive about it. His demeanor was rude and as someone who is supposed to get people to come into the shop, he did a very poor job. Also, why the hell are you charging one hour of labor for a 20 minute job?? Absolutely ridiculous. I'll buy a socket and do it myself. read more

This 5 star review is for Samuel and Eric!! Eric is who answered my call before I came to see how busy it was. His customer service is awesome. He was energetic and thankfully enough he was able to tell me that it WASN'T busy. Thank you Eric Samuel is an exceptional employee as the face for jiffy lube!! His customer service is spot on! He didn't hesitate to notice me when I arrived and guided me to where I needed to go. His experience shows as he was able to multitask and help other customers in an efficient way. Sometimes you get multitaskers that should just do one thing at a time. But not Samuel!! Give Samuel and Eric a raise! They DEFINITELY deserves it!!! Thank you Samuel and Eric! Thank you Jiffy lube!!!! read more

This is my usual oil change place and they are always great, but today they went above and beyond. I had a weird metal on metal sound, and three staffers came out of the woodworks to help figure it out, and they did. Extremely professional but also friendly, fun to talk to when you're stuck in your car. Kudos to the Monday 3/7/22 3:00ish staff! read more

Wen is awesome!!!! Super cool and friendly, took care of me and my car with such a beautiful smile read more

Jiffy Lube - Great friendly service - Oil Change Stations Near Me - La Mesa, California

*WARNING* Was not able to use the gift card from Jiffy Lube since I did not use their oil and I brought my oil. Crazy

Felix, Eric and Wen super cool staff, as well as educational in regard's to what my vehicle needed services on

Their fast, reliable, and the cost is fair. On top of all of that the employees are super friendly and try to help you out the best they can fuckin love this place. read more

I would not recommend this jiffy lube and will never go back, over priced, messy work (see photos) and next day check engine light came on. Not sure if others have had this experience but i would not want anyone to pay as much as i did, I literally felt like i was getting robbed at the time, they cheated me a quart of oil because when the check engine light came on first thing i did was i checked the dip stick and couldn't believe i was low the next day. After purchasing another qt of oil and to find out what a mess they left under the hood, i again felt taken advantage of and out of pocket more money, and again feeling robbed, trying to support your local businesses doesn't always pay off... My car has been in the shop for 3 weeks getting a new engine, oil change at your own risk. read more

Jiffy Lube - Mess left by oil change - Oil Change Stations Near Me - La Mesa, California

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Eric was very helpful and supportive in helping me understand any issue with my car. Definitely recommend this shop!

Very fair compared to other oil lube places. Diego was fantastic young man that works there. Big props to his professionalism and customer service. Jiffy lube is lucky to have him as an employee! read more

This is definitely NOT the Jiffy Lube standard I am accustomed to. For one - the entire staff kept adjusting their masks with their hands, not changing their gloves. This is a perfect method for spreading COVID! I was asked to pay before I was ever given a total. Instead I was asked to show any coupons and give them my card. When I pointed out that they charged me for a service which I had a coupon for the woman must have forgotten my windows were rolled down and started giving a huge attitude. Also, I was told I would not be able to use coupons and my military discount, which has never been the case. Every other location has looked to see which would allow me the biggest discount. Or will use both! This company is known for being very I will definitely go to another location other than this one. Who has time for a bad attitude these days?!? read more

Came here and was at first happy with being told that I would be able to get a quick oil change. There was only one other person in the waiting room. I was in the waiting room for an hour and the workers kept closing the door. When I opened it and looked I saw that my car was being used to train a new employee how to do an oil change.I understand that the there must be training but is it really the best time when someone has literally just told you that they are in a hurry and that your company claims to do things quickly? That is the reason why I come to this location. Definitely won't be coming back here, this isn't the first time something like this has happened. read more

The service people at Jiffy Lube are so amazing, caring and helpfu. i continue to get my car serviced here because they go above and beyond their basic services to help their customers and I appreciate it so much! thank you for all your help with fixing my bumper, checking my oil and fluids and helping me install my new plates! read more

I'm a female new driver and these girls helped me so much and gave me a lot of good advice, thank you Wen and Thalia, you guys know what you're doing read more

I come to this very convenience location, the employee here is very professional and very nice ! Very good job and good price! Would like to recommend! read more

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They were all over the place. Spilling oil on my engine, and much more focused on each other's company than the task at hand. Also charged me more to top off fluids which has always been free. read more

Staff is awesome and quick at this location. Will return Im not sure I'm going back to my old location. Not that they did anything wrong this one was just stellar. read more

Came to get a Lyft inspection here at jiffy lube. The staff was friendly, the service was quick thank you Thalia !

I have been using this Jiffy Lube for the last ten years. The employees are fantastic. Always very helpful and professional. If you live near Lake Murray, you can go wrong using this Jiffy Lube. read more

* defected battery/messed up electric wiring * unwillingness to help/unsympathetic attitude * difficult refund process * headache/wasted time & money WARNING! DO NOT TRUST THIS PLACE. Possibly the worst jiffy lube I've ever been to. I got my battery changed there back in April and it has been giving me problem since. Came to find out that the battery's defected so I called them and asked if I could just get the battery swap out in Los Angeles since I live here now, and they told me yes, and there will be no questions asked. So, I went to a jiffy lube close to my place in LA and was told that they would not be able to do it since the last jiffy lube didn't use the recommended battery, and since it's a franchise, they aren't responsible for the warranty. So then I called the La Mesa jiffy lube again to ask for a refund and was baffled by their unwillingness to help and unsympathetic attitude. I was given a very corporate answer, with the implication that the refund process isn't going to be easy. La Mesa Jiffy Lube did not only give me a defected battery, they also messed up the electric wiring of my car. I'm not a mechanic so I won't able to go into details of how it's messed up, but I can tell you that my radio doesn't work anymore since the battery change. To anyone who's considering going to this location, I strongly recommend you not to, for that you will at least have a peace of mind that your car isn't being worked on by some incompetent mechanic. Also, it will for sure save you a headache from dealing with a greedy store manager whose main concern is money not customer service. read more

We came for a Uber inspection they passed us then i asked how much it would cost for windshield wipers then they failed me and said my wipers were bad starting measuring my wipers saying that i had to buy new ones or they would keep failing me. Ive never had this happen to me but then they were just really rude and i do not recommend this place read more

Excellent customer by all the staff of D. Espinoza Perez, Oscar B, Daniel E, Thalia P, as great friendly service to help out and solve the problem on my car. read more

Very efficient service with Thalia! Drove right in!

I drove in to have my car inspected as I was referred my The Lyft app. Joshua my attended was well mannered and professional.

I'd never been to this location before. I wait at the counter until I'm greeted by someone who immediately tells me, "sit and wait 35 minutes". I explain that I'm here for an oil change, and I like to just drop off my car. Without even looking at my car he tells me I will need synthetic oil, which will run around $89. I decided to take my car elsewhere (Midas) which ran half the price, and I found them to be much more customer service oriented. read more

I had a great experience with the person that checked me in and and started to check me out. The mechanic was awesome and both were very friendly friendly. I had a great experience until a girl came up and asked for payment. I asked if I could use a coupon and she just stared at me. wearing a Samuel jumpsuit which I'm assuming is not her name . I felt she Was not happy to be at work. Totally changed my vibe of being there today. read more

My experience at this location was well below the bare minimum. The staff at the shop didn't seem to be organized on who what doing what. They guy who attempted to replace my air filter didn't know how, so someone else had to come do it. Then they didn't even put the cover back on correctly. What I'm really upset about is the fact that they did my oil change incorrectly. I had a horrible oil leak from an improper oil change. I just spent a lot of money to get a new oil change and have all the oil cleaned from my undercarriage and engine. I really hope that down the line I don't experience issues with my engine because of the lack of care, training, and attention from the staff at Jiffy Lube. This really upsets me because oil changes should be an area of expertise for a place that promotes themselves for oil changes. And to top it off, they put my skid plate on crooked so I had to get help from another mechanic near my work to put it back on correctly. I couldn't risk the back home with the skid plate just dragging. -4 out of 10 read more

First customer of the day! And all the staff there was chipper and happy to serve me! They are professional clean and made my experience one of a kind. A special shout-out to Adolfo Medina for his great customer service and reviewing the final results of my oil change with me and answered any questions I had. Looking forward to coming back in 5000 miles. read more

Awesome and fast service, Albert helped me out with my getting my turn signals back up and working. Will def be back with my future car needs. read more

the worst place I have ever been too for an oil change , I was over charged ,wasn't told an pricing for anything not even my grand total they just took my card. Then they were giving me dirty looks while I was waiting for them to change it abs made comments about my car to each other . They charged me $300 dollars without even telling me the price before they took my card . I've never felt so uncomfortable and furious they took $300 dollars from me not even explaining how much they stuff they offered me cost. You need new staff. read more

Super helpful and honest! Had a leak somewhere in the radiator and they diligently looked for it until they found the issue. Offered multiple solutions and options! read more

DO NOT GO HERE. Back in July 2021, I went to the JiffyLube located at 5540 Lake Murray Boulevard. They immediately cracked the oil cannister on my car and then went into full cover-up mode, instead of taking responsibility. The employees blamed the mechanic who had done my oil change back in January 2021! I submitted a complaint to JiffyLube and they immediatelty "closed the case." I contacted the BBB and JiffyLube basically called me a liar and the BBB had no choice but to close out the complaint. That isn't how you treat customers. I had taken my car immediately to a Toyota dealership the next day, and Toyota confirmed that JiffyLube had cracked the oil cannister because they had not used the proper tool. I was out $77.57 and JiffyLube refused to reimburse me. Buyer beware. Take your car elsewhere - take it to your dealership where they will use high quality oil and filters and they will take responsibility for any damage done for the same price as LiffyLube charges you and without employees who have no training! read more

Been coming here for years. Super fast service and very helpful reps. During COVID they have been having us stay in our car and don't feel like service has suffered. read more