Website and signs at the building advertise 10 min oil change + the option to stay in your car. Upon arrival i was told I had to wait inside the waiting room and wasn't allowed to remain in my car. I usually go to valvoline for this reason but i want to try and use a coupon. I'll try valvoline next time and stay in my car so i don't have to deal with my seat not being moved back. I would not say that my oil change for 10 minutes either, it was longer, and I was the only vehicle there. read more

I came here yesterday to get an oil change. They were quick, but a guy came in to show me my filters and windshield wipers to try and convince me to replace them all, which I'm used to. However, I guess he thought I was born yesterday because he tried to tell me my cabin air filter, engine air filter, and wipers retailed for $100 EACH. He told me he'd replace them all for $150, which I of course declined. Then, I drove away--in the rain-- and made it about half a mile down the road before my windshield wiper flew off because they didn't even bother to put it back on properly after removing it. read more

I am writing this to warn other customers, particularly women about the predatory and hostile environment at this Jiffy Lube location. What should have been a simple Groupon oil change turned into a nightmare of verbal abuse and being held "financial hostage." After I declined several "add-on" services (wipers and air filters) offered by a technician named Paul, his demeanor became aggressive and punitive. Paul explicitly insulted me, calling me "cheap" for not authorizing the upsell. Because of his unprofessionalism, I explicitly revoked my consent for any further work and told them to couple the car so I could leave. They ignored me. They proceeded to perform an unauthorized oil change against my will. When I tried to leave, a staff member named Tyler took the hostility to a dangerous level. He seized my car keys and refused to return them. They attempted to seize my vehicle and even threatened to call the police on me, all because I refused to pay for a service I had explicitly told them to stop performing. No customer should be bullied, insulted, or have their property withheld for saying NO to an upsell. To be called cheap for exercising consumer autonomy is disgusting. To have my keys taken is illegal. STAY AWAY from this location if you value your rights and your dignity. I am currently escalating this to corporate and filing a formal complaint. read more

They gave great discounts and they were kind and responsive and very quick to get my oil changed!

Came in for an oil change, and windshield wiper replacement. David showed great customer service and was very helpful. I would recommend others to come to this location! He even helped me out with a coupon that lowered the price. read more

I cannot believe the level of incompetence I encountered at that shop! The mechanics were not only clueless about the most basic repairs but also had the audacity to be rude when I questioned their work. It's infuriating to pay good money for shoddy service and then be treated like an annoyance rather than a customer. Their dismissive attitude and lack of professionalism are unacceptable, and it's clear they have no regard for the people they're supposed to help. I'll never return! read more

The service team seemed mostly untrained. There was one guy with a red shirt on (probably a manager) who had to explain how to enter data in the computer (by degrading his crew), and to guide the team on what to do next (with volume and yelling). They had to check the data sticker on the inside of the door three times to get simple things (like the recommended air pressure for my tires - which is the exact same for 99% of the tires on the road these days). Also, I have a 2015 Jeep Wrangler, which does not use a traditional canister oil filter, yet the service guy tried to get me to choose between the regular or "premium" canister oil filter by holding two different, extremely filthy canister oil filters in front of me. I should have just left at that point; but new guys have to learn by doing... I could not see if they actually put a new filter in, not could I see if they actually put new oil in. All the parts seemed to come from the underside of the shop. After the oil change, they told me to pull forward out of the garage, and wait for them to bring me the bill. I COULD have just left without paying; but decided to wait. After ten minutes, I got tired of waiting, and went inside to take care of it myself. The place was small, dimly lit, and filthy. It seriously looked like something out of The Texas Chainsaw massacre. I got my oil changed, and still have all of my engine parts. But they did not fill the windshield washer reservoir, check the wiper blades, or wash the windows that should be performed with a full-service (says they did it on the receipt/checklist). Bad management leads to bad service in every instance. This place should be avoided unless they are your personal friends or family members. Minus one star for angry manager yelling at employees in front of customers. Minus one star for cringe-worthy customer reception area. Minus one for lack of confidence that they knew what they were doing, and actually changed my oil. read more

I was told by the manager during a prior visit that my front brakes would cost upwards of 430 dollars. He told me to buy a Groupon that was for a discounted $249 which covered up to $428 worth of brake repairs and rotor service. After purchasing this Groupon, i came back for the brake repair, and it was time to pay, they used my Groupon purchase, and still charged me an ADDITIONAL $137 for "labor." The total value of my Groupon should have covered this. I was definitely stiffed by them, but I'm not one to cause as scene. Will never go back to them again. read more

I bought i a coupon which was suppose to be a oil change for 24.99 they added a so called shop fee for 4.95. Poor business practice.

Quick service with better than average workers. After paying 20 bucks (via groupon) for a conventional oil change, the manager walked me to my car. That's customer appreciation! I'll go again just for that alone. It's rare. read more

Don't even think about going without a coupon. 60 buck later you get a regular oils change. I pay more for oil changes on my cars normally but this is an old beater truck and it just pisses me off they wait till you are in to tell you oh yeah that's only a coupon. Won't be going back- my dealers treat me with respect and don't mislead me by publishing some bullsh*t deal without the details. Just common courtesy. read more

I had a groupon and the location was the main reason why I choose this place. Based on some reviews from different locations, I already heard about them being rude to groupon purchasers. This is not the case here. Yes, they did try to sell me filters and various flushing system stuff, but they were kind and polite. And I've never had my oil change where they didn't try to upgrade so this was nothing new. I did like how the more I resisted the prices went down. ( just a hint for those that do need their air filters replaced) No rudeness here at all. Very polite and friendly mechanics. Waiting room was comfy with fat padded chairs, magazines, and free coffee. Best part of it all ... It was super fast! 30 min later I'm out the door. U do have to pay tax on your groupon.. 1.51$. They washed my windows but you can tell it was a quick swipe n wipe since my windshield was really dirty to begin with. The service allows for free fluid fill ups between service and free tire pressure check. read more

I didn't have any problems here. I do think they tried to upsell me ant every opportunity. (Synthetic oil, air filter etc.) I thought the lack of wheelchair accessibility to their office was ridiculous. Somebody had to go in for me to pay with the my credit card. Staff was polite and service seems good. I would possibly return if they would get wheelchair friendly. read more

amazing customer service. Robert was the sweetest and helped get our oil changed very quickly and without a hassle! can not recommend this place enough read more

I have used this jiffy lube twice in last few month. Quick. Efficient. Courteous Very professional. Quick and efficient. Serviced many different vehicles while I was there and put tires on a couple read more

in and out easily for an oil change, was greeted immediately and walked inside and had all my questions answered in easy to understand language. A very pleasant experience read more

Great service! Quick, friendly, and informative. Both of the employees who helped were pleasant and easy to made the foreign language of cars easy for me to understand. They didn't attempt to sell me anything and were straight-forward about what they observed. I'll go again! read more

Drained the oil from the car then informed me that the cupon i have cannot be used on synthetic oil...told me my oil change will be 100 dollars.... after arguing for a while they did it for sixty....got much better service at firestone and same synthetic oil for 35...... DONT GO HERE THEY WILL RIP U OFF!!!! read more

Groupon user was the reason I went here. Their business is to upsell outside the groupon which is ok if I really needed it. Try to sell me a air filter (which the car mft dealer said I did not need) and a transmission flush which the more I disagreed with the faster thew price of the work went down. Then when I said no to the upsets I received this ugly look and a passive aggressive question of "do you like your car? If so you would not put this groupon oil in your car." extreamly rude service. will not do this again. read more

I can get oil changed anywhere. I have returned to j lube because most staff have treated me well. Not so here. Know it all smart mouthed young man changed my opinion. Next time I will not return. read more