Dazarian helped me and provide excellent customer service. Got me out quickly too. Really appreciate it!

Service was excellent. These folks are fast, efficient, and honest. CJ is the best!!!

I was helped out by Daz Evans, and he quickly got me situated for a routine oil change. Was able to take care of everything I needed to over a lunch break! read more

Very professional--Daz Evans really helped me out! My car was giving me a light and they helped me out. They also directed me to another place that could help with my power steering problem read more

Surprisingly quick, smiley and super friendly service from CJ and his team of experts!! So easy and affordable! Talk about a WIN in doing something that feels like a huge chore with ease! It's a relief to know my car and I are being treated with respect and truthful business practices! read more

If there was a 6 star option I would check that one!! Great service and professional attitudes. Got right in and they took care of my vehicle and I was out in less than 10 minutes. I highly recommend this Jiffy Lube. read more

Our overall experience was excellent. Daz helped us understand exactly what was best for our car and best for our money. He was also very respectful. read more

Just had my oils change here. Great service and I Highly recommend. It was quick and easy. Friendly staff.

The service was quick and thorough. The technicians checked all the systems quickly. I was in and out in less than 20 minutes

Excellent customer service, their staff provide an excellent experience, attention to details and do not try to oversell services like other lube places do. read more

I have gone to many different Jiffy Lube locations. This particular store stands out with over the top customer service (Thank you Erica). Erica was the tech who greeted me on arrival. She answered all my questions without hesitation, HUGE friendly smile, positive attitude, and took my coupon without hesitation. I was in and out in 40 minutes as there was another customer ahead of me. Before I left, Erica went over all of the services that were done to my car. Although this store is not the closest for me to use, I will continue to give them my business in the future. I was very well taken care of. Thank you Redmond team Jiffy Lube! read more

Jesse and Jody performed a full service and also went the extra mile and replaced the dipstick tube which was broken. They were professional and helpful and did a great job for us. We will definitely come back again. read more

Good customer service with friendly folks. Sunny is great, she forgot that i requested for wiper blades along with other services and printed the bill. When i reminded her about that, she installed them for free. read more

I went to this location to have my oil changed. While my car was being fixed one of the employees brought me my air filter. He suggested it needed to be replaced but I told him that I would do that myself later. After paying for the service and leaving, my car broke down. I took my car to my mechanic. He examined the car and then explained to me that the air filter housing had been knockoff of the air intake, which was causing my engine to quit. I contacted Jiffy Lube to explain what had happened. I was told to submit my car repair bill and my car rental bill to them for payment. It's been almost three weeks since I spoke to the manager and handed him my receipts, and I haven't received anything. Consider other locations before going to Jiffy Lube in Redmond.. read more

My driver side windshield wiper broke off today while I was driving in the rain and it freaked me out since it was raining so hard. I had to pull over and wait for the rain to stop before driving but I decided to look for the nearest jiffy lube to replace it and they took care of it very quickly! They were super friendly and I'm happy with their service! read more

So I've been trying to post this for a week now. First of all let me say that by appointment is the worst way to do business nowadays. Before trying Jiffy lube I had tried 4 different locations that turned me away because I didn't have an appointment. So I called jiffy and was told to just get in line and we'll do the rest. When I got there they greeted me and asked what can we do for you today, and meant it. Told them what I needed and they got straight to work. Zara one of their techs got on the computer and checked the computer vitals and told me what the car sensors were telling her. I ended up getting the standard do a check and oil change. She also noticed my lights were cloudy and asked if I wanted to get them already signed. I personally said no but then I said you know what go ahead so she spent time and perfectly got them back to her original shine. My car's headlights I've never shine brighter. I highly recommend them in fact I came back today for a spark plug change and they are now done in less than an hour. Thank you so much and I will continue to be a jiffy lube customer and continue to tell people to go there instead of other places. read more

3-4-12 Shaun is horrible! LIARS! Never go here if he works....THIS IS WHY! So I go in to have an oil change Sunday around 10AM. I wait. They sold me on an upgrade oil change....around $60. Then when they were end they came in and said...."Oh three of your break lights are out. It will cost about $90. and today we can give you a buy one get one free." Break lights....really, I declined and went over to the Oreilly's next door....asked the sales guy to come out and look at my lights....THEY WERE 100% JUST FINE.....not believing him....I had him sit in my car and test the breaks while I watched....again FINE! Being upset I called over there....and they knew how I was.....telling us that it must have been an electric error. After today I hate this place...NEVER GO HERE! ********************************************************************** 4-24-11John was so welcoming! He made me feel like they did a great job. Very impressed with this man....he should be working for a better place. (5star for Jon only) I have a feeling they their CEO must make them push sales, but other than that.....I really feel like I can trust this guy. If he moves someone better let me know or I may not come back. read more

Jesse was very informative, polite and professional. I appreciate them informing me of services that I need done, but not trying to push the sale. Highly recommend. read more

I was on the freeway in the middle of traffic when my coolant light came on. Cue panic. Smoke was coming out of the hood of my vehicle and despite the blinking emergency lights, no one was letting me over. It was pretty awful. Somehow, I managed to make it over to my local Jiffy Lube before my car exploded, rendering me unable to go to work and possibly dead. Paul and Kristian were awesome, with awesome being understatement of the year. Though they weren't sure they could help, they checked under the hood anyway -- only to discover that my radiator cap apparently was not on. I still have no idea what happened there. They spent the next twenty minutes filling up my radiator with much-needed coolant and getting rid of an air bubble that formed in what coolant still remained in the vehicle. They were careful to test and test and test to make sure that my vehicle was road-safe -- and it was. I managed to make it back home in one piece with the coolant arrow sitting happily in the middle. They also took the time to write down a part number for a new radiator cap for me -- and even called the nearby O'Reilley's to see if they had the part in stock. When they didn't have the necessary part, Paul wrote down the part number for me and told me what stores did have the necessary part. They instructed me on how to replace it (wait until the morning to swap them out) and told me what to do if the coolant light came back on (put the heater on full blast and come back). In short, they were amazing, and I couldn't ask for any two better people to help me in the middle of a car crisis. I always go to Jiffy Lube to get my oil changed, but this experience solidified my loyalty to Jiffy Lube. Highly recommended! read more

I came in during my lunch break needing help and Jessie the manager was able to help me right away! Great Service!

Not honest Over the phone they said that a fully synthetic oil would cost $71 but after arriving that jumped to $85 Which is $15 above dealer's price Just wasted 20 minutes read more

I decided to make a quick oil change and It was super quick. Manager Nick was super nice and helpful. Recommended.

WOW! Thank you so much Chris. Jiffy lube was super busy today. I didn't have an appointment and I was unsure about coolant/ how to put it in. He took the time to come out to my car and give me all the details. I was nervous to ask simple questions, but he didn't make me feel stupid & I am very glad I asked the questions I did. Thanks again for going out of your way Chris - I was unaware that you aren't supposed to fill coolant to the top. So to say the least, he saved my ass! Awesome staff, super friendly HIGHLY recommend read more

Jesse made sure I was taken care of and had great customer service! My car was well past due for an oil change so I really appreciated not being judged. Overall, it was a very friendly and welcoming environment! read more

I have been getting my oil changed at this location for a while now, and I keep going back because their service is always exceptionally friendly and wonderful. Seriously, they go above and beyond the standard courtesy expected, and it's always a pleasant experience. I generally hate having to talk with anyone about car maintenance or issues, but the guys working here are always patient and explain things in great detail. If I mention not being able to afford or need any work done at that time, they actually listen and don't push a sales pitch on me. Most recently, I took my car in for a new battery and an old change. The year-old crack on my windshield has spread and I mentioned I was planning on getting a new windshield when I was back from a trip. The tech there made a call and was able to offer a replacement for $50 less than I had been quoted elsewhere. Overall, I would recommend them for any routine work you'd need done on your vehicle. The guys working here are very nice and they make the experience as easy as possible. Thanks, guys! read more

Cj and the team was really awesome! Great service Would recommend to everyone Thanks Cj read more

I came for an oil change. They were quick and helpful . It's nice to stay in car so you don't need to get out of the car

Fast service, consistent and gets the job done. My only gripe is the upsell they try to pull which sometimes it's a blessing and a curse. They've suggested that I change my filters and wiper blades which I can appreciate and followed through on. What I think is a bit overkill is the vendor they have on site to repair your windshield. One time, my tires were trashed and instead of letting me know, they suggested I rotate my tires for $22 so I did. Next day my tires were flat and I took it to Discount Tires where I bought them and not only do they rotate for free, they informed me my tires were bald. Yikes! read more

I will never return to this place. A couple weeks after having my oil changed here, my oil pan plug fell off on my way to Leavenworth on Blewitt Pass, spewing oil out the back at 60 mph! Fortunately, there was a spot to pull over before my engine completely froze up. Also fortunate that I was able to get a cell signal (although very weak) and able to call AAA for a tow into Wenatchee. The guys at Valvoline in Wentachee verified that my engine was not destroyed, filled my oil back up and gave me a new plug and tightened it up properly. Vacation sidelined, but not destroyed. The next week when I returned to Jiffy Lube to tell them what had happened (and showed them my towing bill and emergency oil change bill) they apologized and told me they would take care of it. Several weeks later, and after two more visits, that's where it ended: an apology, and lies about taking care of it. Needless to say, I'm never doing business here again, and would never take a risk having them work on my car. read more

I LOVE this Jiffy Lube and the Store Manager, Vance! I have been coming to this Jiffy Lube location for years, and they are the best! I've seen the team change in staff over the years, but as long as the Store Manager, Vance is there, this is the best Jiffy Lube and he'll ensure you get the best service possible. They have always been honest, never try to up-sell me on any service not needed, and offer outstanding customer service. The service is always efficient and always check-in on you while you are in the waiting area to see how you're doing. It was a hot day yesterday afternoon, and Vance even came into the waiting area to turn on the fan and place it in my direction to make sure I was comfortable while I waited :) Vance and his team go above and beyond to endure you are happy with their service and appreciate your business. Thank you, Vance! read more

I usually go to Jiffy Lube in seattle but then the one in Redmond horribly service, I was served by Sunny not at all friendly, no checks on my vehicle, oil change in 10mn no trust in this person, no professional at all on my vehicle and customer service. I went to another garage to check his poor job. I was nice to this person but she talked to me like a dog! read more

Extremely fast! The service is superb! I was not expecting to get a fast oil change and the attendant was really nice and everything was done in order. The waiting was clean and the work station is nicely set up. Seems like they've got everything in order. These guys are ready for a roll. And yes this place is a must visit. If they keep this pace up and how great the customer service, it should get a lot of traffic considering how fast and efficient these guys are. read more

I feel like I got hosed. I know having a luxury car the oil cost more and yada yada, but at what point is it justified that I am paying more at a jiffy lube than I would if I went to the dealer??? Considering there is an auto part store right next door I will opt to buy my own oil and do it myself. On top of I told them I don't want your rainx crap on my car since I just had it washed, but they did it anyways and the crappy runoff got all over the sides of my just washed car wtf. read more

I was in need of help and they gave great service and helped me with everything and explained the process throughly. I highly recommend going to Diego, Sean, chance, and Jacob read more

Have stopped by this location for oil changes and other quick services over the months (lights, etc). Nice staff and quick work. Can easily drop in on my lunch break and be out quickly. Thanks Nick and team! read more

Super quick and super nice guys! Nick, the manager was very helpful with his recommendations for tires on my old Suburban. Definitely recommend! read more

No wait, Josh was very professional, I was in and out for my oil change in about 5-10 minutes. Highly recommended

They fixed my battery that had corrosion as a courtesy as well took of a bad bulb all within 5 minutes. Highly recommend this place

I don't expect excellent customer service when I come to a Jiffy Lube but this one was about as terrible as you can get. My wife ended up leaving without even getting an oil change it was that bad. We started by pulling up behind another car that had just showed up and same in the other lane. The initial attendant was quick to come by and send us inside to choose our service. Once inside there was no desk person for 10 minutes while the two people ahead of us and we waited. Once finally at the counter the person rudely asked "what kind of oil do you want?!" In which I had no idea. That is their job to sell the oil and service after all. Well that was the last straw, we left and won't come back to that location or possibly any others. If I could leave zero stars I would. Do not go here. read more

A bunch of slackers. Came in for a signature oil change and didn't bother to vacuum the floors or wash the windows, which are supposed to be standard service. I don't know if they checked any of the other things they were supposed to check... read more