I had a VERY bad experience with Firestone Complete Auto Care and I will NEVER be going back. I…read morewent there because my car said "Service Power Steering." My car has never had any problems before, so I didn't even know what that meant. The guy told me to leave it and come back later and they'd let me know what was wrong. When I came back, they gave me a huge list of things "wrong" with my car, which already didn't sit right with me because again my car was perfectly fine before I came there. I was planning on getting a second opinion, but before I could even do that, my car stopped turning on completely. It just started making a slow ticking noise. Come to find out, ALL of the oil in my car was GONE. That does NOT just happen out of nowhere. I had a good amount of oil before I brought my car there, and somehow right after I leave, it's magically empty? Why was my oil even taken out in the first place? The only thing I can think of is to try to "prove" I had an oil leak which makes zero sense. That is extremely dangerous. You can literally destroy someone's engine or put them in a dangerous situation doing something like that. As a woman, that whole experience felt disgusting, disrespectful, and like I was being taken advantage of. I don't recommend this place AT ALL. Be very careful bringing your car here. The people working on my car and the guy I spoke to can honestly go to hell for that. Yall are lucky IF I don't file a damn police report on yall ass! KISS MY ASS!

Paul was absolutely outstanding! As a woman going in with my daughter's car and not having very…read moremuch car knowledge, I was worried they were gonna try to oversell me or make me feel like I need things that I don't really need, and it was the complete opposite! We will absolutely be back in the future!

Guys could've atleast put my seat back, whoever was driving it had must've felt like they were in a…read morelower rider, adjusted my steering wheel and seat to the floor

Went in there for tires left with a broken car. People did not know what they were doing then tried…read moreto lie to cover it up

This was my first time visiting this Mercedes Location and I was not disappointed at all. Ardit was…read morevery attentive to my needs and very accommodating. This will be my go-to Mercedes!

The service department is never available to take calls and will not call you back pertaining your…read morevehicle needs. You'll have to call them non stop just to get an update on your vehicle needs. I'd recommend going to other Mercedes Benz dealerships.

These guys are the best! They're honest, fair and intelligent. I've been bringing my car here for…read moreyears. They have a lot "regular " customers for a reason.

I've been going to this place for quite a while, since I normally just want to get an oil change…read morewithout an appointment. There have been times where they point out that I need something replaced but, I've never felt like they have taken advantage of me. While, the oil change is a little high ($35) its more important of me to have my car in the hands of people that I'm familiar with than anything else.

Bad customer service. I was offended by one of the employees when I took my car in to get fix. Took…read moremy car in on a Friday they said it would be ready by Monday they pushed it back more days. Expensive for the poor work they do had to keep bringing my car back. Never again will I bring my car back to them.If I could give them zero stars I would.

From the owner: Collision Repair and Body Work, Work with Insurance Companies, 20 Years Combined Experience…read more Products: Batteries, Windshield, Oil Additives, Oil & Grease. Services: Auto Repair, Auto Paint, General Mechanic, Brakes and Suspensions, Oil Changes, Emissions, Diagnostic Work, Transmissions, Engine Repair, Head Gaskets, Brake Lights. Location Facts: Located in the Weber Road Industrial Park. At End of the Drive,Towing.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Kind of an off the wall location. I called the day before I brought my car in and they mentioned…read morethey really don't do appointments because they only had two mechanics working. Ok, no big deal. I brought my car in and had some suspension work done. Very professional. Pointed out the work under the car that needed to be done. Turned out great. I thought their pricing was fair for the work done.

I've had both of my cars serviced at this Meineke location. The gentleman I spoke and dealt with…read moreon both occasions was very professional and explained everything in great detail to me. They replaced the front brakes on my Kia and repaired the exhaust and muffler on my Toyota RAV 4. Both were finished in a very timely manner and the price was very reasonable. I will continue to patronize this Meineke location.