Arrived at 7 and waited for it to open at 7:30, 2 employees there 1 was smoking. At 7:31 one came…read moreout and said they need 3 people for my oil change and they are not staffed and wouldn't know how long it would be for someone to get there. He was a smart ass too.

I came here recently the day before a road trip and while I was on my road trip, I realized I had…read moreno windshield wiper fluid and low coolant. These are two things that Valvoline is supposed to check when you get an oil change and I am extremely disappointed and will not be returning to this location.

My tire blew out on the highway and I was able to pull over to the parking lot near Jiffy Lube. I…read morecalled to see if they could help and they immediately came over and put my spare tire on. They kept telling me they just wanted me to get home safe and sound. Thank you so so much, Matt, Will, and Alan!! I appreciate you guys more than you'll ever know!!

Mathew and Allen were so helpful and knowledgeable. I would definitely send my friends to this…read morejiffy lube. great service I will be back .

Moving to Missouri at the tale end of winter leads to some interesting adventures, especially when…read moreyou've lived your life in the South where there isn't really a winter to begin with. So my first week here I caught the last snow of the season. It wasn't really much, but I still found myself sitting in my truck trying to get the engine to turn over. Turns out the cold had killed the last life in my battery. And so I found myself taking my truck to Dobbs the next day to get it checked out. They did a free battery check and confirmed my suspicion, my battery needed to be replaced. Service was fast, courteous, and best of all priced well. And to top it all off, they are affiliated with Goodyear, so I get to use my Goodyear credit account. I need some new tires soon and Dobbs will be the place I visit.

I live in a state where, unfortunately, an emissions test is required before license plates can be…read morerenewed. Whether one considers that a public service or a government-sponsored scavenger hunt for cash is beside the point; we all have to do it. With that in mind, I scheduled an 11:00 a.m. appointment at Dobbs Tire & Auto for an emissions test. I arrived five minutes early, handed over my key fob, and took a seat in the waiting area, expecting the process to be relatively quick. An hour later, after nearly succumbing to the fumes given off by the display tires in the showroom, I politely inquired about the status of my vehicle. Rather than receiving an update or an apology for the delay, I was met with a sharp rebuke from the employee at the desk, Steve, who seemed offended that I had dared ask. The emissions test was eventually completed nearly two hours after my scheduled appointment. Now, I understand that delays happen. Cars break, schedules back up, and unexpected problems arise. What I don't understand is the complete lack of communication, the rude response to a reasonable question, and the absence of even the most basic customer-service courtesies. Not a single apology for the delay. Not a simple "thank you for your patience." If you're going to keep customers waiting for nearly two hours for a scheduled appointment, the least you can do is treat them with a little respect. I came in expecting an emissions test. I left with an emissions test and a lesson in how not to treat customers.

Fantastic automotive repair shop! Coffey came highly recommended and did not disappoint. I have a…read more'21 Subaru Forester that needed routine maintenance. Price was spot on and they communicated very well. Highly recommended Coffey. Thank you for taking care of the customer!

Finding honest mechanics that you can trust is like winning the lottery. The team at Coffey…read moreAutomotive is the ONLY mechanic I let touch any of my cars. They are friendly, professional and most importantly have the integrity I can trust enough to send my friends and family. They won't sell you things you don't need. They will be straight forward with their recommendations and they are always fair and act in your best interest. In return, they know that earns your business so that you come back when needed. You gotta try them and see the difference.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

I would not recommend this location to anyone. I went in to get my front left tire replaced due to…read morea bubble on the sidewall. Instead, they replaced the front right tire because of a mistake in how the front desk entered the work order. That's fine--mistakes happen. However, when they brought me into the back to talk to the technician, he stated, word for word, that there was a bubble near the valve stem on the front right tire, which is why it was replaced. I regularly inspect my tires after hitting potholes, especially because I have low-profile tires. I told the manager that if there truly was an issue near the valve stem, there should be no problem taking a reference photo by putting the tire back on the rim and airing it up. There turned out to be no issue with the front right tire after doing this. At that point, I had a new tire installed on the front right, and they had moved my previously good-condition front right tire to the front left. All seemed well--so I thought. The first day I drove to work the following week (the first time I reached highway speeds since the service), my steering wheel started shaking. When I got to work, I checked and found that they had completely removed all the balance weights from both of my front rims and hadn't rebalanced the tires. During my initial visit, I had clearly told them that I had an alignment, balance, and rotation done just a month prior. This was my first and last experience with Plaza on West Clay Street in St. Charles. You can't rely on them to get it right the first, second, or even third time. Please, please, please make sure you understand your vehicle well so you don't get taken advantage of by the dishonest people at this West Clay location.

Spent $5,000.00 to have my Chevy Avalanche brought back to good condition. Since I got it back,…read morethere is some sort of draw on the battery and I have had to replace it three times in 10 months. I took it back to them and, of course, they could not find a problem. Not a legit place.

Communication was excellent by phone and text. Got an itemized list of issues, most I suspected,…read moreand they waited for my approval before working on car. I had a loaner car while mine was being fixed. Service was excellent. Manager was nice, other staff very friendly. Will go back again. Price was expensive but it is a Subaru and cheaper than dealer.

Great shop. Have used them a number of times and found them to be fair and reasonable. Plus,…read morethey will often identify other issues (that really are potential problems, not just money makers for them) and make suggestions. They have also offered more than one solution when possible. They get busy, so sometimes you might wait an extra day or so, but I feel like they are worth it.

Very very good. Pleasant. He repaired my car. He knew exactly what was wrong. A good value for my…read moremoneyj

I came in for an oil change and got here 15 before they opened. I was there for 3 1/2 hours and…read morethen they could not find the wheel lock to take my tires off and they performed the oil change last time and tire rotation. My time is worth more than the $99 for the service and I will never be back. No one is apologetic. They act like this is normal if it takes 3 1/2 hours for an oil change how are they still in business.

They are quick and will fit you in but the prices are a bit high compared to my regular mechanic…read more Give them a try and you may like them. My husband does. Just my opinion.

Scheduled a oil change and tire rotation. The work was completed but the oil pan plug was left…read moreloose causing a dangerous oil leak. They also attempted to sell a oil pan gasket replacement that was not necessary anddd was significantly overpriced. I am very disappointed with this experience and will be seeking service elsewhere in the future.

I have taken my cars to Plaza Tire on Old Highway 94 for a long time. I just drop it off and the…read morehave it completed in a day or two. They keep me updated on their progress and any delays. The price is reasonable and I have bought several sets of tires there too. They always have coupon that can be used on their website. Just pull it up on your phone and show it to them. Thanks!