I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

My girlfriend had one singular tire replaced..... apparently they don't understand how to do…read morethat.... They had installed the tire incorrectly and damaged the break pads in a way where they were constantly engaged. Apparently they had "test drove" the car before handing us the keys and the car was "way better now". It is blatantly obvious that they did not do this as the car can barely accelerate past 25 miles per hour. We simply wanted someone to fix a tire.... That has turned into thousands of dollars worth of damage with no compensation from this company. If you're thinking about coming here.... Literally anywhere else is going to be a better bet for you. Cannot express how Terrible service was. Edit: They expect us to drive the damaged vehicle back to their shop and refused to tow it. This is a big deal as the damage they had done to the break pads can cause the pads to overheat and start a fire. It could also cause the breaks to completely give out making the vehicle completely unsafe to drive. Absolute fucking morons running this shit show.

Always excellent customer service at Discount Tires. The first time I came is to to fix a nail in…read moremy tire. To my surprise they got me in and repaired the tire at no charge. The next time I got my wiper blades replaced. I had a blowout on a tire. I came here again. They gave me a reasonable price on the tire. I asked if they could fix my tire sensors. I great price on this too. Made an appointment a d they took care of me. I'll be bank when I replaced my other tires!

Won't rotate tires that are 4/32! Plenty of tread left! Even wear on both front tires that are at…read more4/32. Missouri minimum limit is 2/32! What a joke

Had a flat tire due to a valve stem leak. I'm from out of town. I dropped the tire off at 10 am. I…read morewas told it would be an hour. Two hours later I called and they said it wasn't done but he would try to have someone look into it. I showed up an hour later and he said they've been behind. Gave me my tire back and said it had a vale stem leak. They said they wouldn't charge me since it took so long. I put it back on my car and it got to looking and they didn't change/fix a single issue. Now we are stranded at night with a flat tire. I wouldn't recommend this branch.

Ron and Chris administered excellent scheduling and processing of my oil change and tire rotation…read more I have used Plaza at this location since moving here in 1985; mostly for tires but sometimes for oil changes. I have had only positive experiences and good results. The professional service is worth the price.

Guess who hit another pothole... Their Tire Protection Plan is a godsend. This Plaza is STILL a…read moregodsend - they're friendly, don't make me feel stupid (I'm the granddaughter of a mechanic, lol) and always are quick. I needed it done by noon and they got me done before 11. As long as I live and work in the area they will have my business!

This is the WORST TIRE LOCATION!! come in and have an appointment at 8 A.M. (It is now 12 and my…read morevehicle has not been moved)!! This is ridiculous if you use Plaza Tire DONT COME TO THIS LOCATION!!!!! Making an appointment Does not help!! OBVIOUSLY BY MY EXPERIENCE!! !

Discount tire rocks! I've had a nail in my tire twice and…read morethey've fixed both free of cost. They also do free tire air pressure checks and fill the air for you. I went in today and a worker told me my front two tires really needed to be replaced. I asked him about my back ones and he said they're okay for now but he's worried about the front ones. A lesser salesman would've told me my back tires needed replacing for the extra sale, and as a young woman that happens a lot where they try to upcharge me. They didn't try to add anything, and I appreciated the honesty and went ahead with them to get new front tires. Service is very speedy and the waiting room has comfortable seating while you wait. I really love discount tires business model, and I really appreciate the workers at this specific location!

Always a solid experience! I've been visiting this location almost since they opened. The manager…read moreis consistently friendly and the staff is simply stellar. A high tech gadget, aka, a digital tire tread scanner, shows the techs exactly where your tread depth currently stands. They simply run it over the tires and beep boop beep, they've got an accurate reading. It takes all of the guesswork out of the equation and ensures a more complete picture of your tire life. The techs then refer to the large in-store guide, explaining their recommendations in detail. This visit, I popped in for a rotation. As a rideshare driver, I have the need for new tires far more often than Sunday drivers. I utilize their sister company, Tire Rack, find the most economical deal for my vehicle. I then have them sent directly to Discount Tire, who notifies me when they've arrived. I can either schedule an installation appointment - or just drop by. My experience here has been that they usually underpromise and overdeliver, especially when it comes to estimating how long I'll be waiting. I'm almost always out the door a bit more quickly than they quote me. Fresh Thyme is within walking distance, right next-door, if you want to kill some time while you wait, btw. Shoutout to Kaden!

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

I have been coming to LTS Automotive for almost 9 years now for oil changes, state and emissions…read moreinspections, new tires, new brakes and lots of routine maintenance. This time was to replace the air conditioner compressor on my car. They did an excellent job on the Air Conditioner. It works really well now. They have a shuttle service to take you home so you don't have to wait there, which I found to be very convenient. The staff and service are great.

These guys have so much integrity, do every job right, and won't try to convince you to do or buy…read morethings you don't need. I'll never go anywhere else for service outside of warranty covered issues. Thank you LTS!

Wow! I don't know why I ever tried a different auto place! All of the employees when you go inside…read moreare awesome - excellent staff! And excellent mechanics! They fixed my truck back to how it use to be, after having it messed up by Calverts Express Auto on Jungermann. The guy who I spoke with the whole time at Safeway was, Mike Allen. Totally nice, very informative, and kept me posted on pricing and explaining everything! I'm sure everyone else there is just as cool as he. All those mechanics do a lot for customers, A+ work! I wonder if the customers ever give back, even if it was just a thank you card. They get us to work and back, they keep us moving and they're excellent at doing so. If they were given some praise, I can only imagine the work being even more excellent! Thanks Safeway!

I've been going to Telle Tires for over 8 years with great service. Everyone was always so…read morefriendly and always got great service. 8 months ago I started getting a 'check fuel cap' scrolling on my trip line on my dash. I tried all the regular fixes like tightening the fuel cap, but message was still scrolling. When I went in month's ago for an oil change Luke told me it was probably the Purge Valve but I could wait until my tags were due and needed an inspection. I made an appointment with Sid explaining check engine light intermittently comes on with the 'check fuel cap' message. He told me they would charge me $219 for a diagnostic. I said I don't need that, I know what the problem is. He was rude and didn't care what I had to say and I made an appointment to drop the car off on Wednesday 9/2. I went in at 9;45a to drop my car off and I met Sid. He was I just as rude in person. I told him I don't need a diagnostic because I know what the problem is. He wouldn't listen to me, he said thats not how we do things. I said why would I pay your $219 dollars to tell you whats wrong, when I'm telling what's wrong. He then said supposedly thats whats wrong, he kept talking down to me like I was a dumb woman. He then didn't want to talk to me anymore and the manager Jeff came over and was immediately was very condescending. I told him I didn't want a diagnostic I knew what the problem is. I said cant you just replace the Purge Valve and see if that resets check engine light. He also said supposedly thats wrong, it could be this or that and we need to run diagnostic that is policy. I said cant you just replace part, he said we don't do that. Jeff said Ill take $100 off. I was so upset and should have just left with my car. My ride came so I just left. I called 4 hours later and Sid answered said they haven't even looked at it, he again was not friendly or helpful. Dennis called me back a few hours later. Dennis was so nice, he a always is. He told me the Purge Valve needed to be replaced, exactly what I said but they wouldn't listen. They had to order part and wouldn't be done till the next day. If they listened to me at 10a they would have it done that day. Dennis called me around 9a and said the car was ready. I was going to talk to Jeff but only Dennis and Luke were there and they have always been nothing but nice and helpful to me through the years so I didn't want to unload on them so I paid the bill and $119 Diagnostic charge. This has really upset me because I always told everyone to take there car to this location bc they can be trusted, that they are honest and do great work. This review is solely on my interaction with the new Manager Jeff and employee Sid. It have nothing but wonderful things to say about Dennis, Luke, and the mechanics. I felt taken advantage of and dismissed. I drove out of the way to go to this location because the employees were so nice, helpful, professional and always provided excellent customer service until this day. You just lost a good customer. Do better!

Small unassuming repair shop located in St Charles that does quality work at fair and reasonable…read moreprices.

We called to see if they could install a simple part on the front bumper area and their response…read morewas "it's not worth their time". Not a great answer for a business.

I wouldn't return…read more I went in after discovering I had a flat tire. The man at the counter (I'm assuming a manager) treated me like dirt. Another employee of the store did help me to determine there was a hole in the sidewall of my tire. I was one day from pay day, so I was not in a position to replace the tire. I asked if they could put the spare on, and the man at the counter said it would take 2.5 hours to put on the spare tire. He then also mentioned that the tire with the hole was holding air, and I could get home on that tire. (Mind you, I live 40 minutes away and it's highway driving) I drove about 1.5 miles down 270 before the tire went flat. Thank goodness for St. Charles Police Dept and Justin at MODOT, I called the non-emergency police and they got in touch with MODOT. Justin came out and put that spare tire on in 5 minutes. (If anyone from MODOT reads this, thank you!) So no, it was not okay to get home on that tire. I believe the man at the counter knew that and just wanted me to leave. Seriously, the dismissive attitude he had was gross. I can't speak to the value at this shop - i was quoted $130 for one 195/65R15 sized tire. Don't do it.

had a 11am appointment got told to come back at 5pm which I did, got here and they told me it's not…read moregonna happen today. terrible