I think I left paperwork there and I've called about 30 times with no answer. No voicemail. It's super important and frustrating they can't answer their phones. read more

Amazing service. They even cleaned my windshield after the service. Super professional and efficient. Definitely recommend this location!

Great service at a premium. Had my oil changed within about 30 minutes total but price was double what I could have paid for an appointment in Ballard. $50 vs $100. Team here was great though and made sure we were happy with the service! Recommend for patrons in need of a quick oil change read more

Frederico did a great job! He was patient, kind, informative, and fast! This was my second time here. First time was a couple years ago and both experiences were great! read more

Stopped in mid-day on a Monday and was in and out in less than 20 minutes. The whole crew (Federico, Matthew, Sophan and Alex) provided great customer service and took a couple of extra minutes to teach me how to clear the oil change notification and service light that was popping up every time I turned on my car. Now I know for next time! With an online coupon, the oil change was right around $90, which is in-line with what I was paying at a prior service provider. Today's service will make it easy to return to this Jiffy Lube in the future. read more

Fredrico was awesome! There were only 2 gentlemen working that I could see (probably another down in the pit), they were busy, and yet they were super friendly, accommodating, and speedy. My transmission started slipping and I was scared to drive home without checking fluid levels. Fredrico to the rescue. I'm a long-time Jiffy Lube customer, but due to the pandemic I've been away from this location for 3+ years. Based on their level of service today, this is going to be "MY" Jiffy Lube. read more

Stopped by to have them check a fluid because a dash light warning came up. Guy came right out to greet me and was right on it. Helpful, knowledgeable and friendly. Great to have this place in the neighborhood. read more

Class service manager does a wonderful job and crew amazing serthis this​​​​this is great service these guys know what they're doing here​​

First time doing an oil change for my car and super glad Jiffy Lube was able to get it done fast. Their covid-19 oil change is a 15 minute stay-in-the-car operation and everything is completed at a safe distance. I snagged one of the coupon codes off their website and everything came out to about $90 including taxes. I went to the shop slightly past noon and there was one other car doing a similar oil change. When I was done paying, another car rolled up. All in all not too crowded. I had a team of four(?) work on the car at once. The team also helped check my lights, blinkers and cleaned the windows as part of their service. Couldn't ask for more. Thanks guys read more

They said they didn't have my filter and to go to a different location. Since it's near where I work, I asked could they order it, they said, yes. Would they, no. Nice business model. read more

Everyone is always so kind and helpful! I always come here for my oil change when it's time for one

Came in for a simple oil change and left with an engine stuck from changing gears and engine problems. Was somehow able to make it back home safely, even though I live on a hill and the car could barely make it up on its own. After around 7-8 calls to the Jiffy Lube location to get an explanation on what happened or for them to offer to look and fix the issue, I've been met with the answering machine every time. 24+ hours later and it feels like they'll never call back. I'd avoid this location as you won't be able to get a hold of anyone if you run into any issues. Hoping this review helps prevent this from happening to someone else. read more

Ambience. A Service. A Price. A Very friendly and quick at 5 pm on a Monday. Thought it would be busy but no one lined up. No reservations. First come, first served. Mao the owner was very friendly answering questions and giving guesstimate pricing. Nice waiting area with drink machine and several chairs. Shop area is very neat and clean for an oil shop. Overall, checking in - looked at filter ( which was clean - reused). Otherwise, another $15. I like the extras of protecting steering wheel, floors and seats with plastic and paper. Also, they washed windows and vacuumed. Used aaa discount. $10 off. Of total $78. Hmm. Where's that $29 coupon ... I'm and out under 20 mins! Fast! I'm a fan of their service and will be back. read more

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I stopped in for an oil change and was pleasantly surprised by the terrific customer service provided by Kendra. It was my first visit to this shop and I will return after this experience. read more

Needed a last minute fluid change and Federico was more than accommodating and worked quickly to assist.

Just dropped in because my low tire pressure indicator went off when I pulled into my parking garage today and the woman who assisted me was so friendly and helpful! She filled my tires and discovered a nail that was in one of them, which made the indicator go off. I very much appreciated her quick and informative help! If I ever need their services, I won't hesitate to come here. They're great! read more

@kent 104th 98031 Great group of mechanics So friendly and helpful Will go back and recommend to my friends and family Thanks Julio, Brandi, and Jose! Best regards, Robin Masters read more

I used to go to the Jiffy Lube in West Seattle but my most recent experience was less than optimal. Spent over an hour sitting in my car in line while waiting for an oil change (they are evidently drive through only now when on previous visits I could leave my car and do other errands while they got me in for an oil change). Then after an hour in line I was told that they don't have the same oil that I used in my car from past trips and that I could find someplace else to get an oil change or pay nearly $100 for their closest option (which is a regular/synthetic blend). Seems a lot like a bait and switch. Like so much the past few years everything seems to have gotten insanely expensive and customer service has turned into customer abuse. Too bad, it used to be a painless process to get an oil change at one of these places. Now it's not any cheaper than going to my regular mechanic. read more

Dropped by to get my oil changed and they let me know I had another year before I needed to come in. This place is reliable and honest. They checked my tires and fluids for free. read more

Cool crew & they were super knowledgeable & helped me out! Great experience and I'll be coming back for my oil change here only.

Customer service is amazing!! Family and company brings our vehicles to this location. I stopped going to other locations because of the horrible service. The team has fixed issues from other locations. No complaints here! read more

Jiffy Lube - Oil Change Stations Near Me - Seattle, Washington

Very efficient and friendly people working at this location. I came during the lunch hour at Noon on a weekday and there were three ahead of me. During covid we stay inside the vehicle while they complete the service. Very kind and helpful throughout the whole process. I got a synthetic oil change and wiper blades changed out. I was out of there within 40 min and mind you there were three ppl ahead of me. Thank you to Frederico, Sophan, and Alexander. Special thanks to Frederico as he was a great multi-tasker at directing customers in and out while working on cars. Thanks for taking care of my car. read more

Very quick and polite and delightful service. Thank u jiffy lube I love you . I don't remember what the man who helped us was named but he was so nice and I love him. read more

Front headlight was out and several YouTube videos convinced me I could replace it myself. Bought replacement bulbs online but could not for the life of me get the covers off under the hood. Finally gave in and came here. The service here was SO fast and helpful. They popped them off, threw in my new bulbs, and sent me on my way (free of charge - it really made my day)! Really great staff (shoutout to Federico). Will definitely be coming back here for any future help. read more

Not sure if I'm reviewing the company, or the particular store I visited. The company is quick and reliable. Certainly a quick way to get oil change if you're too lazy to do it yourself. Which I'm guilty of. If I'm reviewing the station that changed my oil in downtown Seattle, this is rather unique from other locations. I had to stay in my car the entire time. Sort of ruined my plan on going to grab a cocktail while my oil was changed. They held me captive. And of course then try to sell me every upgrade in the book. That's classic Jiffy Lube procedure. But now, I've been locked in my car, felt a little creepy, there was no escape! read more

Great experience. Went in for an oil change. No wait. Ended up needed a filter and a light bulb which they also fixed immediately. Whole thing took less the 20 minutes. Even vacuumed the inside and cleaned my windows. I worked with Greg and he was extremely nice and helpful. I thought the price for an oil change was higher then if you go outside of the city, but Greg gave me a discount at the end which took $20 off my bill. For the friendly service and the convenience of the location, I am definitely going back. read more

I didn't have an appt and was able to get in right away. They were fast, efficient, and friendly. They also replaced my brake light and checked to see if I needed any other maintenance done on my car. Fernando was super helpful read more

Free oil check and top off on a Saturday morning. Excellent customer service, Alexander was a star!

By far the best experience I've ever had at a Jiffy Lube. I usually avoid JL, to be honest, because every one I've ever been to was insanely pushy about trying to up-sell me. It's really off-putting, because when I'm like, "No, thank you. Please just give me what I asked for, and nothing else," I always get a lot of mumbo jumbo from the sales guy and end up having to repeat myself 500 times. I don't know if it's because I'm a girl, so they think they can convince me there's a bunch of crap wrong with my car when there isn't? Anyway, I wound up at this JL location out of sheer desperation, and was beyond pleasantly surprised. The sales guy actually listened to me, and I didn't have to repeat myself at all. The only additional service he tried to sell me was a coolant refill for $5, because mine was super low. I took him up on that. He also offered me 10% off for no reason whatsoever. I took him up on that, too. To top everything off, I really WAS out of there in a jiffy... 30 mins max. This is a totally superior JL location, IMHO. read more

they were fast and efficient and helpful. Jon the manager made me feel in good hands

I'm a current employee but if you live and I'm having a issue with the management that I can't resolve and need to contact corporate! Hoping you can direct me in the right path? My employment number is109672. read more

My car was in desperate need of an oil change and these guys got me in really fast. They explained to me that what my car needs in order for it to run efficiently and it wasn't all too expensive. The girl who checked me in was really sweet and I could tell she knew her stuff. Also one of the men came out ahead of time just to make sure I knew how long the wait would be and was very kind. I wish I grabbed their names but all around it was honestly great experience I appreciated them. read more

One of the most convenient places in downtown Seattle to get an oil change while running some errands. I came in earlier this afternoon for an oil change and was in and out in less than 30 minutes! Greg was friendly, professional, and pointed out that my turn signals and headlights had blown out. He was upfront with the costs of the oil change, and lights before proceeding. Service was freakishly fast and I was outta there in less than 30 minutes! They even took the time to wash my windows and vacuum my carpets! I'll definitely be back in a few months for my next oil change! read more

Got me in super quickly and was really helpful! First time taking family car to mechanic in years and had no idea what I was doing, they helped me sort out some tire and engine issues and I hardly had to wait at all. The man who helped us was super nice and seemed to enjoy his job, which I always love to see! Will go back for any car needs :) read more

Alexander welcomed me warmly on a cold morning and took the time to address the concerns on my Audi. He quickly identified that an oil change was not needed at this time. Confirming the oil type, he added the oil carefully and I was on my way! Highly recommend this location!! read more

Just got my car serviced early on a Saturday morning (I didn't think they'd be open that early but they are at 8am!!) and Fredrico and Mathew were great, fast and very kind. They talked me through each thing going on in my car and helped me make good decisions about what I needed. I will definitely be back with them again! read more

Luckily, my car came with free oil changes for life! Unfortunately, that only applies to the dealership where I bought my car... in NJ. Now that I live in Seattle, and a road trip to NJ isn't in my near future, I found Jiffy Lube when my "oil change" light came on. Ok, fine, a week or two after the light came on. It's alright. It's not fantastic. For one, it was a warm day, and they tell you that you have to wait in the waiting room, which is not air conditioned. It was definitely cooler outside. Every time I tried to walk outside they told me again that I had to wait in the waiting room. Just get my info and tell me to be back in ___ minutes, let me go get a cold drink or something. Second, as a young-ish (ok, fine, not quite middle-aged) female, I was a little worried that they would try to sell me on additional products or services. When the time came for them to tell me what I needed, they had my air filters out on the counter and said "These are your air filters, so, um, you can replace them if you want." They looked brand new to me, but what do I know? They certainly didn't look dirty. It was a little weird because they weren't exactly saying I should have them replaced or that they needed to be replaced... I'm not sure what the point was. Then they said "You're out of coolant. That's because you're coolant cap isn't holding pressure. This is your coolant cap." They had a coolant cap out on the counter. Again, it looked fine to me, but I guess if it's not holding pressure that sounds like a bad thing. I know from a previous car that not having coolant can lead to overheating which can lead to a bad situation. I asked how much it would cost to replace it. $4.99 for the coolant, $15 for the cap. Ok, fine, I agreed, replace those. Later, when my car was done, I went and stood by the counter to get my keys, not eager to sit in the hot room any longer, and heard them giving the same speech to another young woman about her coolant and her coolant cap. She replied "I'll take the new coolant, but not the cap, I don't think I need a new cap." As she walked away, I head him say to another worker, "This isn't her coolant cap, this is off a [my model car]." Hmm. So, did she even need coolant? Did I even need anything? Is this just the standard speech? I'm not sure. Overall, the process took about an hour, from the time I pulled in to the time I left. They apologized a few times about the wait and said they were busier than usual. I would've minded less if I could've dropped the car off and come back in an hour. I might come back here, I might not, it was alright and certainly conveniently located, but if I return I will (1) bring some reading or work to do and (2) be a little more skeptical of the add-ons and more likely to only get the basic service. read more

Drove 20+ minutes to get an oil change after I called to make sure they could take me. They pull my car in, and they say "so you won't be able to relax, because we don't have your oil filter, sorry" -- and then proceeded to tell me that someone didn't place an order on time and shit happens? Really JIffy Lube? read more

Went to the nearest branch for a top up. Got what i aaked for without question and some additional tips. I just wish they had more branches nearer to where I live. read more

Came for an oil change, doors were locked despite it being during business hours. Guy told me I put the cones out we're not open right now. Again during business hours. He was rude and dismissive now I'm going to pep boys for my oil change. read more