Had him do a PPI on a used car I was buying. Was very flexible to fit me into his busy schedule…read morelast minute and come to the owners house and inspect the car. Will definitely hit him up for future car work!

Alex answered my call; he came on time; gave me his honest feedback on recommendations for what to…read moretake care of next on my truck; Thank you so much for the brake service; will definitely call him again for any future maintenance needs!

5-11 Had a check engine light and called them. Was quoted…read morefor $175 for diagnostic. Went there and he did his thing. Told me the job is gonna be too much for him and he won't have time. Asked him how much for the diagnostic and he said don't worry about it. Instead of milking me for an obvious expensive job, not only did he let me go but he didn't charge me for diagnostic. A few months ago I brought a very old car with known issues. 97 Camry. I've had several mechanics look at it and they couldn't do much despite me paying them. Since this guy gave me a good deal last time decided to take it to him. After inspecting he said it'll be a major repair. Which I already knew from other mechanics. He said that it had a lot of problems and it's not worth repairing. He said that to give up on it cause if I take it to other mechanics, they'll just start repairing piece by piece and it'll add up. Which is what happened. TLDR. If you want an honest mechanic who won't take advantage, this guy is it.

I went in to ask if they could diagnose my car and they just told me to leave. I asked you if I…read morecould make an appointment and he said no just to leave. lazy bums

Made a call for a walk in oil change, Staff was friendly from the go…read more Purchased my parts locally because they didn't have them in stock at the moment. Was able to get in and out in no time. Price is very good. Highly recommend. Will be bringing my other vehicles here.

Amazing, honest, caring mechanics. Can't say enough good things about these guys. They completely…read moresaved our family camping trip! Our truck overheated and after first going to a closer mechanic near the freeway who completely ignored us - we found Ortiz General Auto Repair. Quickly they came to our rescue and troubleshooted our problem, they found the issue and fixed it. We have an old truck and never once did they try to take advantage of us. Honest! Expert mechanics who care - thank you Ortiz Auto Repair!! You deserve your 5 stars!!!

10/10 service for rental of a u haul shout out to Gilbert for good customer service !read more

Came at 3pm (Saturday) to do an alignment, guy said they close a 5 to come back Mondayread more

UPDATE in response to the owners reply!…read more When my vehicle was first diagnosed, I was presented with two options: replacing the cylinder head or replacing the engine. The cylinder head repair was described as the more economically reasonable option at the time, and I relied on that professional assessment in making my decision. The repair took over one month to complete, and the cylinder head was sent to an external machine shop. Although outsourced, the repair was coordinated, billed, and released under his shop's responsibility. I proceeded with this shop because I needed reliable transportation for work and was informed the repair would take approximately a month. The availability of a loaner vehicle allowed me to continue working during that extended repair period, which was a significant factor given the timeline. After the vehicle was returned to me, it broke down on the freeway. I was then informed that the cylinder head could not be reprocessed and that the only remaining option was to purchase a replacement engine. At that stage, I no longer had a functioning vehicle, so this was not an elective decision but the only viable remedy presented. Before purchasing the replacement engine, I consulted with (David the owner) regarding where to source it and whether I should proceed. I relied on his confirmation before moving forward. While labor was not charged for the engine installation, no warranty was provided on that work. Regardless of warranty terms, the obligation to disclose safety related defects prior to releasing a vehicle remains. In his comment, he states that engine mount replacement was recommended. I was not provided with any written estimate, documentation, or verbal recommendation to replace the engine mounts prior to installation or before the vehicle was released. The condition of the mounts was identified only after I obtained an independent inspection due to ongoing noise concerns. That inspection revealed multiple broken engine mounts and a severely worn transmission mount. If mount replacement had been clearly recommended before release, it would have been documented and addressed at that time. My concern has consistently been transparency, communication, and the release of a vehicle with undisclosed safety related defects. This response reflects my experience and the events as they occurred.

Took my car here on Friday, spoke with David about a coolant leak. After a conversation an order…read morewas placed for a new radiator. Asked me to come back on Monday for the appointment. I've dropped off the car right when they open at 8am, and received a text saying that my vehicle was ready for pick up at 12pm. Over fast and efficient work. David even showed me the location of where the crack was on the old radiator. Overall very satisfied with the work. I tend to get anxious leaving my car with someone else to work on it due to how much work I put into getting the vehicle. But with David he made me feel like he also understands the value of what good work should be and how to do things the right way. I will be bringing my business back here for any future projects/issues.

On my way to Disney land and the brake system start messing up and it's hard to press the brake. I…read morehave my wife and 2 and 4 year old are in the car. We are driving from Sacramento. Auto mechanic of Sylmar is the only shop open at 3:30 on a Saturday. Even though shop about to close worker went out his way to try help us and gave us a ride to enterprise. These are amazing people and affordable prices.

Bravo! Bravo! JR is thee best to bring your vehicle to…read more He gives you thee best service! Reasonable prices, very respectful, and while you get your oil change go grab a burger at "In'n Out" across the street! Thankashey JR! He checked my car before I purchased it, aNd it is still running beautifully! No stress when you know JR, it's been over 15 yrs. that he has serviced mine and all my families cars and trucks!

I've had Larry and his team work on my vehicles for the past 8 years and I find him to be truthful,…read moreresponsible, and communicative to all my car needs across my three vehicles. He is very accommodating and always notifies me when I am able to utilize coupons and on going sales which I appreciate. He is also has a very easy going personality and I have really enjoyed working with him. He is a pro's pro In every sense.

I needed a tire plugged and had called a different place, made an appointment, waited for the…read moreappointment, got there, then they told me I had to wait 2-5 hours before they can work on my car/tire. What was the point of the appointment??? Called Granada Hills Tire, they told me to come on in. The moment I pulled up they already started working on my tire. The price was very fair, too! This was the quickest/smoothest transaction I've ever had in any automotive service place. If their attentiveness and service is like this across the board, they have a customer for life in me.

My truck was in dire need of everything needed to be flushed and they provided a bumper to bumper…read moreservice here and everything was great. I drive 100miles everyday and Mr Tony took care of the truck and Ozzy even waited for me when I showed up late to pick it up Thank yall for a worry free service!

I recently visited this Jiffy Lube with my fiancé for a complimentary fluid top-off, which is a…read moreservice advertised as part of Jiffy Lube's policy. We have been to this location before and have never had any issues, but unfortunately, this visit was one of the worst customer service experiences we've ever had. When we arrived, one of the employees told us they were busy. We completely understood and politely let him know that we didn't mind waiting. From that point on, however, he appeared visibly annoyed, made dismissive facial expressions, and was rude throughout the interaction. We chose to give him the benefit of the doubt and remained respectful. Unfortunately, I didn't get his name, but he appeared to be a light-skinned man around his 40s. He handled our vehicle aggressively and even slammed the hood shut. As we were leaving, he said, "If you don't need full service, don't waste your time. This is not a doctor's office." I was shocked by the way we were treated. There was no reason for such disrespect, especially when we were simply requesting a complimentary service that your company offers. We were patient, polite, and understanding throughout the entire visit. Customer service should be respectful regardless of whether someone is purchasing a full service or using a complimentary benefit. This experience left us feeling unwelcome, and I hope this feedback is taken seriously so that no other customers are treated this way.

I had such a great experience at Integrity Tire and Auto! I came in with a nail in my tire and was…read morehonestly expecting a hassle, but the team made everything incredibly easy. Everyone was super friendly and welcoming right from the start. The waiting area was a huge bonus. Comfortable seating, good coffee, and even a foosball table, which made the time fly by. On top of that, they were quick, responsive, and clearly respectful of my time. It's not often you find a place that combines efficiency with genuinely great customer service, but they nailed it. Highly recommend!

I've been here for my car for 15 years, first with the original owner Ralph, then with the new one…read moreEdwin. Edwin renamed the business Integrity Tire and let me tell you he is the epitome of that word. He has handled my oil changes, tires, and now today brakes, even though I called him at 7 a.m. when they opened, he said come on in. He is a real class act. It is so hard for a woman to find a mechanic who really just tells you what you need and delivers. I will be going to him until the day I die. He really takes care of his customers and it shows, in his pastries and coffee, and realistic prices ..... yeah, the man is the real deal. Thank you Edwin.

If you need an honest mechanic and don't know where to look, look no further than Alfredo at G&M…read moreAuto Repair!!! He took in my car same day I went for an inspection and had my car ready in less than a week. He really takes the time to explain everything and works with you on finding the best solution to fix your vehicle. His prices are also fair and he gives you the best options for the best value. Overall, what stood out to me the most was how attentive and communicated the whole process was. Definitely will recommend to all my friends and family!!! He gave my car new life! Gracias Alfredo

Awesome service! Knows his stuff. Comprehensive and preventive care for your car. This guy is…read moreknowledgeable and transparent.