Reposting my Google maps review here from last year-- because praise is well deserved! :) An impulsive drive-by brought me here, after an online estimate gave me comparative shopping confidence. Not needing an appointment and being located off the freeway helped me check off the task easily. Fast, efficient, with complete transparency-- a great value. Manager Juan warmly shared his expert advice, to plan ahead any future maintenance. I was reassured, after a dealer had made a scary, big-$ prescription (without inspection) that turned out to be unnecessary. Stress reduction! When Jiffy's machine for the free interior vacuum offer was temporarily on the fritz, Juan offered me a free car wash next-door. Plus I was out the door in lightning speed! Glad I added new wipers, tested right after that car wash. Perfect sweep, with zero hassle to get 'em. A total 5-star experience. Thank you :) read more

It was in and out got full service by Jose, thank you so much. I went right at 8pm y waited about 10 mins and I was out by 9. Most definitely worth it. read more

The service requested is excellent. The quality is great. The value is good for your money. Jose and Alex were excellent I highly recommend and other should be good. They have coffee there while you wait. I highly recommend this place . Kindness Forward. read more

Excellent service from Juan (mgr) and his team. Fast, friendly, honored the coupons and no aggressive up-selling (just recommendations). Thx read more

Amazing service! The Jiffy Lube team here are quick and friendly. I will continue to come back because Juan takes great of my car.

Couldn't have asked for a better first-time visit. On vacation and in need of an oil change we pulled in and were greeted by Angel. He told us about how long it would take - and he was right on the money. Great customer service. Kept us informed of each step in the process. He and Jesse took care of our vehicle in quick order and we relaxed in the waiting area of the office with plenty of room to distance from other customers. Since it was our first visit, Angel got our information entered into the system so future visits will be a breeze. Would highly recommend this location whether you live in the area or are traveling and in need of an oil change. Solid experience. Bonus - this location is right next to a gas station with a car wash so you can check a lot of items off your list. read more

We were on the road back from a weekend visit when the oil light came on. We pulled up JiffyLube on yelp and realized we were close to their location. We pulled off the freeway and got in line Angel came right out to talk to us and said he would be able to help in 30 minutes or less. We were grateful for the help. We put on the masks and sat in the lobby and waited. Jesse took care of us by adding 6 qts of oil and getting us in the system so we could have our oil changed in the future as well. They were both terrific and we really appreciated their kindness in our jam. We will return for sure. read more

Jiffy Lube Oil Change - Hanging in the lobby waiting on an oil change - Auto Repair Near Me - Sylmar, California

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Went in for an oil change the team here at Jiffy Lube was amazing Angel Juan and Jason took care of me and we were able to get my oil change cabin filters and air filter filters. All taken care of within 20 minutes. Definitely recommend coming here. read more

I had zero leaks before coming here for my oil change but when I left, I had a transmission fluid leak and an oil leak. Won't be going back. read more

Had a flat tire in my rental car and was quite panicked- the staff were so helpful and kind! Can't thank them enough.

This Jiffy Lube is the worst. They told me I needed a new water pump, which I did not. But for two days I was shopping around because the new water pump cost $2000. I will never go to Jiffy Lube again and I will tell everyone I know not to go there. As soon as I pulled up, I knew I was surrounded by idiots. They know nothing about cars. This is for the Jiffy Lube in Sylmar. read more

Juan and crew changed the oil on my car quickly and reasonably. I got a print out of all the things they checked and status. Juan was courteous and welcoming. I didn't have to wait too long. They do have a Small air conditioned waiting room with WiFi and a tv showing the news. Free water from dispenser. I have a Toyota Prius so it's synthetic oil that is needed and that ran about $109. At another nearby place I was quoted $95 for an oil change but since I was able to use a $20 off coupon that I found online and since they honored it, I was glad I came to jiffy lube. I was happy with my car and will definitely visit this particular jiffy lube again. They will have a returning customer. Thank you! read more

Came in for a Lyft inspection, arrived at 8am with an over the phone understanding that I would be in and out within 10-15 minutes max. 8:25am and the car hasn't been touched. Very bad service. read more

Oil change tire rotation wind shield wipers Filters a/c Filter air engine So now you know some of the many things you can do here! read more

Wonderful experience at this location!! Definitely will come back! Angel the manager was very respectful and payed attention!! All the workers at this date was awesome!! Thank you guys ! read more

Took my car for service, so I took off my brand new blue raybans I got for Christmas. And I left them in same spot in my car. After service I drove off and went to put on my new raybans and they were gone. I was so passed off I had just $1000 to have car service and parts replaced. And they had balls steel my driving sunglasses. Last time I every take my car there again for life! read more

No line and Quick service Will continue to come here everytime Angel help and took care of my truck read more

Oil changes....what a pain. I brought my wife's car in having bought a Groupon for a full synthetic oil change for $49 which is really good for full synthetic. I got here pretty early (around 8:30) and there was one car ahead of me with one bay open for the oil change. I told the guy what I needed and showed him the Groupon and he told me to relax and there was fresh coffee inside. I could see the bay from the customer waiting area which is good and usually places like this upsell you and they did too....however given I don't drive my wife's car she doesn't always tell me when she hears stuff on it. The oil was really dirty and should have been changed a couple of month ago so I agreed on the engine flush to clean it out before the new synthetic was added. Final costs after everything was still $70, but that is usually the cost of a synthetic oil change. Took around an hour of my time and they checked all the fluids. I shop around for deals so can't honestly say I will come here again unless there is another deal, but was okay with the service I got here. read more

Jiffy Lube Oil Change - Pit - Auto Repair Near Me - Sylmar, California

Came here today for some car service and a Uber inspection. Honesty I am very pleased what the service and the great attitude from here . David was the man that helped me today and let me you he was very helpful and very fast with service he provided. Very happy I found out about this JL on Sylmar never knew about it , but since it's a little hidden it seems to not be as busy as the rest but I'm happy about it way faster lines then other JL's. Thankyou David for the beyond great service you provided with me today . I really do recommend this place for your car service needs. read more

Jiffy Lube Oil Change - Paperwork from JL - Auto Repair Near Me - Sylmar, California

The customer service and level of professionalism is amazing at this location. When no one wants to work anymore in LA and instead sit at home and collect free money, these guys get right to work and try to get you in and out. This is my go to spot for oil changes / tire rotation. The prices aren't too crazy but you can always find some coupons online. Keep up the hard work read more

I met a technician named David. He was so knowledgeable and very helpful. My oil change took about 20 minutes only. My car requires a synthetic oil and I am happy to say I am not mad for what I had to pay for it. If you have to ever get an oil change I would preferred synthetic oil as the conventional oil burns very quickly even though it's cheaper. Their customer service was amazing. Also they know exactly what they're talking about when it comes to oil changes and the things that your car needs. They do not upsell you with pressure and I really appreciate that about them. Thank you David and Manager for hooking me up Luis s read more

First time there and no doubt will be back again. Great customer service!! Polite, and very professional. Angel you are by far one of the best customer oriented people I have ever come across. Jiffy Lube is lucky to have you. Quick service, Covid Clean, responsive and polite employees. I will definitely be back!! read more

I was overdue for an oil change and decided to stop by this location. From my very first interaction, they were super kind and welcoming. Nobody likes to deal with car maintenance but honestly this has been the most pleasant experience I've had. The manager explained a few other services he'd recommend but was not pushy at all and offered discounts so I knew exactly how much I would be paying, no surprises. They worked quickly to get the work started, so I appreciate that they valued my time. Update: back again for an oil change. These guys have customer service dialed in. Great attitudes, awesome service. read more

Great service, good prices. Such a great car maintenance and repair place that is reliable and friendly in this community.

I drove from Victorville to Sylmar for family emergency and I stopped at Jiffy Lube for an oil change I knew was greatly needed. Angel greeted my sister and I with such excellent customer service and manners, where I normally would leave to pay a few dollars less somewhere else, I stayed and received quality service. I appreciate the professionalism and care the service providers took with my vehicle today. If I lived closer, I would definitely be back! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Sylmar, California

Always great service here and everyone is friendly and informative! One of the nicest crews I've come across in a while. I would recommend coming here. read more

Came into jiffy looking for an inspection and was i immediately helped. Fast & easy great staff! Thank you Angel!

From start to finish, these guys have their thing locked in! Wow. I think I was in and out after 25 minutes, with no appointment. I really appreciate the communication of what is going on with my car so I can attend to it. Thanks guys read more

I loved coming here for my oil changes. About a month ago, I stopped in for a fluid check. The manager, Don, opened my hood and put some oil in my car, but didn't check the other fluids (I can see under the hood, people). He sent me off. Today, I went in because the oil change light went on. This time, I stepped out of the car. He said I was low on oil, but didn't offer to put any in, so I asked him to. He did put that in. The windshield wiper fluid was also low, so he said, "Well, it won't be raining so....", like that should suffice. I asked him to add that, since I live near the 210 where they are doing work and my car gets dusty, so he did. I felt he could have tried a little harder to check my car and do the things that were asked. I've been coming to this Jiffy Lube for about 10 years, so to add some fluids shouldn't be an issue. read more

Absolutely stellar service! I could not have been happier and I would go out of my way to go back to this jiffy lube location! Plus, a special thank you to the all star team working on my car - Don, Deavin, David, and Kevin! I had a light flashing on my dashboard and was overdue for an oil change. I know absolutely nothing about cars so I was a totally confused wreck pulling into this Jiffy Lube location. I was instantly put at ease with the professional and kind service I received here. The team answered all of my questions and just made me feel taken care of from the moment I arrived. I came over on my lunch break and didn't have much time, yet the team was able to complete everything I needed with time to spare! I particularly want to thank Don, Deavin, David, and Kevin for their ABSOLUTELY STELLAR service!! Like I said, I don't know much about cars, so I get very nervous seeking out car help bc I am wary of being taken advantage of. This amazing team made me feel so comfortable and I felt like they were really taking care of my car and addressing my personal needs. I would go back to this location in a heartbeat!! Could not recommend it more!! read more

Angel was best of help! Always a fast, easy and working environment! Thank you! Definitely coming back!

Worst place to get an oil change bring your own oil and they will charge you the same for the lousy oil they provide. Will tell you you need a new oil filter even though you put in a new one the day before same with the cabin filter. They say they will rotate your tires but can't calibrate your tires to your vehicle computer so if you have a low tire it will read wrong. Take your care to a reliable shop for they will perform the work you request no questions no questions asked. Also their technicians are not certified that is why you get lousy service. read more

i went in for a oil change. showed up they attended me right away,(it was not busy) but regardless they were on it. asked what service i needed told them what i needed done was there for about 20 minutes the most. they were great. time is money and they sure wasted no time! i left impressed on how fast they did the oil change. read more

Called first- drive over an hour to find out they don't carry the oil for my VW TDI. I've gotten oil changes at different JLs- never been a problem. WTF? read more

David, Deaven, Kevin, Alex and Angel were so nice, professional, friendly, funny! The service was done with zero bad attitude or undue pressure to up-sell. They took time to explain all of the options for my vehicle, were gracious and courteous when I explained that I didn't have a ton of money for extra services (tho I would DEFINITELY trust them to do a great job if i did!). The oil change was fast. They even vacuumed the front floor inside of my car, checked and filled my tires AND washed my windows! Amazing. All-around a great customer experience. I asked for all their names as I was leaving JUST so I could write this review! read more

If there was 10 stars this Jiffy Lube would get it. The customer service is outstanding. They are fast offer us coffee and water. Highly recommended read more

Excellent service been to other Jiffy Lube locations by far best service at this location. Thank you Alex the manager for being honest and giving a good price for quick fast service. Will be coming back to this location for sure. read more

Fast and efficient service. The staff was very nice and friendly. The staff member explained everything in great detailed and providing excellent customer service. read more

I went in for just a basic oil change as I have let my car go during covid-19. The staff was very friendly offering and explaining the different options and why those options were recommended. Alex went above and beyond to make sure I was comfortable and Kevin, Don and Deavin helped to provide a fast and enjoyable experience. read more

No problem in & out in a jiffy, Angel the store Manager very friendly helpful and answered all my questions making my oil change a very easy procedure. read more