I had 2 water heaters and an expansion tank installed. I requested service and they arrived…read morepromptly, did a super professional job, and did it for a fair price. I was super impressed that they did the work on a Sunday with no additional charges. I would definitely call them again for any of my plumbing needs!

After discovering a plumbing leak, I called Boerne Joe's plumbing and within the hour they were to…read moremy house. When they arrived they were all business and got quickly to the task. They found and fixed the leak. They were very professional, thorough and kindly answered all my questions.

At first, I was leary about a free water test and a $25 gift. But when they sent their heavy hitter…read moreEric he did a fantastic job in his presentation and answered our questions with clarity and knowledgeable responses. Cody his boss also made us feel right at home while on the phone working out the numbers. I got a military discount and a really good system that meets our needs. Issac our installer along with Julian did a very professional and super clean installation on our system along with a a very informative class on how it works and what to expect from it. They did a top notch job and and showed expertise in the process of installing it. Mr Cody, you have to super employees working for you and I hope they get recognized for their job well done!! Richard and Susan Chavarria

First of all, BEWARE! This is a SCAM! You receive postcards (that appear to be from the USPS) that…read moresay they are trying to deliver a parcel. When you call, they ask to set up an appointment to test your watter -- with the promise of an Amazon gift card if you let them come. 1) There is NO parcel! 2) They tested our water but never told us what they found in it. 3) They promised us the gift card if we would send them our email address. We sent it to Terrille O. who promised he would send it right away. NO GIFT CARD. 4) We have tried to call and have left a message but we don't get a return call. 5) Their equipment is SUPER expensive --over $9000. We looked into another one that does the same thing and it was around $3000 (total house). This company is deceptive, over-priced, and they do not keep their word. BEWARE!

We requested inspection of our two backflows. He came when he said, he was very responsive and…read moreprofessional and a pleasure to work with, We plan to use him for our annual inspections.

Twice this company has been out to my parents house for repairs. This is being done through a home…read morewarranty. The first time they tried to charge them over $2000 for a simple broken PVC water line. Now they are trying to charge $250 for a flush kit on a tankless water heater that has either a faulty element of faulty sensor. THESE PEOPLE ARE ABSOLUTE THIEVES! When I called him on it he picked up and left in a hurry. So he knew he was in the wrong.

Because of high water pressure, my water heater's valve failed. Thinking it was a problem with the…read morewater heater, I turned off its water source and called my insurance company, who recommended Zeus Plumbing. Their technician, Raul, arrived and turned the water back on. He saw there was no runoff and explained that the issue likely resulted from a water pressure spike. He measured my line at 110 psi, confirmed water pressure was a concern, and pointed out that the water pressure valve regulator needed to be replaced. Raul then called the insurance company. In his initial report, he only mentioned that the failure was due to high water pressure, but he did not mention the faulty pressure valve regulator, resulting in my claim being denied. After I contacted the insurance company to explain, they reopened the claim so Raul could submit an amended report. This time, he included the pressure valve regulator but claimed that its failure was due to "abnormal" water pressure from the water district. Because he described it as "abnormal," my claim was denied again. I called the San Antonio Water System and confirmed the local pressure goes up to 150 psi, which is why a regulator is necessary, but my Watts valve is rated up to 300 psi. The city's water pressure is not "abnormal"--the regulator was simply faulty. Raul's failure to report the facts clearly and accurately--in both his initial and amended reports--shows a lack of prudence and professional responsibility. His actions led to my claim being denied twice. Why did Raul act as the expert on how SAWS manages its water pressure systems? What qualifies him to make such definitive judgments about city infrastructure? Homeowners expect technicians and their companies to provide fair, honest assessments that truly help resolve issues, not make the process harder.

Very professional and did a fantastic plumbing job. Reasonably priced. Highly recommended.read more

Paul is the best plumber around. Calls are answered by Paul and he is quick to find an appointment…read morefor me. The services are excellent and he leaves everything neat and functional. Dons plumbing is a great value, I have used others who charge double their usual price. For service in and around Spring Branch.

Back in the big freeze of 2021, Paul Malone came out to our place in the hill country to work on…read moreour frozen water pipe. He got stuck in the snow, ice and mud that day and I remember pulling him out with my truck! I have called him a couple more times after that memorable day and had worked on our showers in a couple of our bathrooms. Paul is very reliable and will do repairs that he is able to do. Most if not all plumbing problems you have, he probably can fix. He has been very busy lately and when I contacted him to work on a recent plumbing issue, he told me to wait a few days because he was backed up. I had to call another vendor to fix the problem. No matter, my first call is to Paul, especially because I have a good historical experience with him. His charges are reasonable when he came to fix our plumbing issues a couple of years ago. I don't know his current charges but in light of the skyrocketing bills for everything these days, I'm sure he has raised his charges as well.

The technicians found small problems and fixed them with expensive fixes. One toilet needed a…read morereplacement shut off value and the whole toilet was replaced. The pipe into the house from the outside faucet was suppose to be sealed with caulk and it was never done. The front outside faucet had a leak when the faucet was turned on as the sole problem. Copper piping replaced that was fine and leaking faucet is still leaking. New toilet, four replacement faucets and some piping work on the outside faucets ran to almost $9000.

Jacob came to give us a quote on setting up a gas fireplace. He gave a preferred brand…read morerecommendation and size, advice on maintenance and how long it would take to complete. Price seemed a little steep for the work, but I haven't tried another place yet so no comparisons. He came on time and I received notice when he was on the way. Took about 30 min to arrive. He was very friendly, polite and helpful.

I have used Terry Rogers for over 10 years and he is hands down the best plumber in the business…read more He came to the rescue when my water heater started pouring water all over my garage. As always, he came fast, replaced the water heater, cleaned up the mess, and even checked in with me later that night to make sure I had plenty of hot water. I also had him replace my broken garbage disposal, service my water softener and reconstruct a damaged pipe on my patio. He always does quality work and his rates are always reasonable. He carefully explains everything he's doing and why. Above all, Terry is reliable, dependable and honest. I have always been highly satisfied with his quality of work and his work ethic. If you're looking for an exceptional, trustworthy plumber I highly recommend TR Plumbing and Water.

Our hybrid water heater kept tripping the circuit breaker while my husband was away on a hunting…read moretrip. Terry came quickly and spent over an hour troubleshooting the problem. Turns out, it was not the water heater at all, but a device installed by CPS as part of a energy saving program. Even though it wasn't necessarily part of his area of expertise, he really helped me out so that we could have hot water. He was professional and affordable. We will definitely use him again if the need arises.