Recently, I made negative comments on this place, but I was wrong. I went to pick up my vacuum today. He did a wonderful job for my vacuum and very generous man. I highly recommend East Valley vacuum. My vacuum is working as a brand new now. Thank you again, and I apologize for the wrong judgment. read more

I went in to have a recently purchased used vacuum inspected. The owner (I believe) was able to quickly look it over in about 5 minutes. He really knows his stuff!!! He was very honest in his assessment and did not try to up charge me. Honesty goes a long way nowadays. I hope this review helps bring in more business for East Vacuum. It was worth the drive and my time! read more

I had a great experience. My vacuum was serviced and in reasonable time. The owner was very nice. Can't say enough about stumbling upon this place! read more

Used this company to replace vacuum power cord without issue. We will definitely use them again if needed.

Our vacuum was repaired, revitalized as if it was brand new. So grateful for the quality work they provided. 5 stars! Highly recommend! read more

Other being the only Vacuum Store around and close enough to Queen Creek, I get my Vacuums back in a timely manner. I took two Orecks and a Sanitaire canister in today, and he changed out the bagging system in one vacuum, fixed the handle on the other vacuum, and unclogged my canister all in less than 5 minutes. Friendly and efficient service. read more

Board is very thorough in their job and they have protected my home for probably 20 years. We're very happy with them and are very good company. Any callbacks that we have they always come out and take care of it which we had very few callbacks because they are thorough read more

Walked in and was immediately greeted and helped by Corey. You truly see the difference when purchasing an item from a single product store vs a big box store. The level of expertise Corey demonstrated about the products allowed me to feel confident in my purchase. Thank you! read more

My new Sebo vacuum is great. Service was Fast and efficient. I will return when the need arises.

Great service, excellent warranty and only high quality products. We invested in a Riccar vaccum 5 years ago now, still running strong, many many more years of life left in it. read more

I always enjoy my experience Corey. He is very personable and knowledgeable about Dyson vacuum cleaners as he has repaired our older but efficient unit a few times during the past few years. Recently, we had a faulty switch on our unit and he repaired it under warranty from our recent service. I highly recommend their vacuum repair services. read more

So rude. I walked into the store with only one other customer in there and waited at least 15 minutes hoping for at least an acknowledgment, maybe something like "Hello, I will be with you shortly, thanks for your patience...". But no. He looked right at me and ignored me and said nothing when I walked out. And FYI they are NOT wearing masks in this business in case you are someone who cares about covid. Perhaps they were judging me for wearing one? Who knows. Good luck staying in business with your very expensive vacuums and awful customer service (or lack there of). read more

Great service, reasonable and completed on time. We've had both a Viking Designer II and a Serger serviced and repaired here and have been delighted with the service. Highly recommended, read more

They had the vacuum belt I couldn't feed at any other store. Owner took one look at the broken belt I had and was able to tell me the vacuum it went to and pull a replacement belt within seconds!! read more

Rude owner/employee. If you're too busy to take calls, let it go to voicemail or politely ask if you can put me on hold. Don't talk frantically and rudely to your customers. Won't be back! read more

I just had my second visit here and was so pleased. The owner is so knowledgeable about the manufacture and model he knew right away the probable glitch and fixed it in moments without charging me. Really superior service. read more

I have used this business for sewing machine repair twice in the last five years and recommend them highly. The gentleman at the desk was super friendly and helpful when I brought in my old sewing machine recently. They tried their best, but the parts aren't available anymore. The technician called to let me know what they had found, so I could decide to keep or have them recycle the old machine. I really appreciate being treated like my business matters, even though they didn't charge me because they couldn't fix it. They have my business the next time I have an appliance to fix. They are all about service!! read more

They fixed my Rocket vacuum on diff occasions in 2018. Fast and inexpensive. Excellent experience

I took my Dyson vacuum there and they fixed it for me. The vacuum was super clogged and they cleaned it out and showed me how dirty my filter was. read more

I took my Bernina in to have someone look at it & figure out what is wrong with it. The young kid working the counter informed me that they don't do anything (service-wise) to sewing machines there. They only send them out for service. He gave me the price & procedure for servicing the machine. When I informed him it had just been serviced recently & it was more likely something out of adjustment or a worn out part, he had no recommendations for me, just that they send out the sewing machines and that there would be a 2 week turn around time. They're front window says "Sales & Service". . . seems like a lack of Truth in Advertising. When I inquired as to who they sent the machines to, he didn't know. He said "The guy picks them up." Hmmmm? read more

Went in get have my vacuum cleaner looked at. When we dropped it off, we were informed that it would be $69 for labor and no more than $75. Went to pick up and was now told that it is $69 for labor and up to $75 more for parts. When asked what was wrong with it, was told that it needed a new filter. The filter was $50, so they charged me $123 for a filter and to install it....we could have bought the filter and installed ourselves. We just wasted $75. What crap....then we get home and use the vacuum and they put some kind of vanilla scent in the vacuum without asking, yeah by the way the is a vanilla allergy in my home....thanks for making us sick. What a rip off of a business. read more

Needed quick vacuum repair and they came through big time. They were able to make the repair on the spot, most unexpected! When it comes to sewing machine and vacuum repair, this is the place. Highly recommend!! read more

I just left there, and I am super bummed. I was carrying my vacuum that was taken apart and my wallet and CLEARLY struggling opening the door and no one offered to help. I walked up to the front and automatically whoever was behind the desk said they wouldn't even look at it since it was taken apart, just the head off, which I understand. So I gather up all my stuff again, STILL struggling and again no one helped me with the door. Disappointed in the customer service and I didn't even get a service done. read more

Just had AZ Sew n' Vac help me out with my vacuum! Corey Shelzi knows his vacuum business. I had no idea they give a FREE 10 year warranty with their vacuum sale and are competitive with businesses selling on the internet. I am once again over and above impressed with this company! read more

Dropped off my vacuum 8 days ago. Was told it could take up to one week to fix, but they said it rarely takes that long and there weren't many machines in front of line before me. Five days later, they call me to tell me it's going to cost more than the original quote, which was almost the cost to replace the entire vacuum. Said the belt needed to be replaced but that you have to replace the entire component. I told them to go ahead and do it and I approved the quote. Now another 3 days later I still haven't heard anything. I call and they said they it'll "probably" be a couple more days. I ask why it took so long and they blamed me for taking 5 days to accept the quote. Um, you didn't even give me the quote for 5 days and then I immediately accepted it!!! The guy on the phone acted like he could care less. I'm not happy and wish I would have taken my vacuum somewhere else. read more

Had a very good conversation with Corey. He explained the differences between the different machines. I did my homework on a particular Miele and he sold me on it. The machine was awesome when I took it home. Thank you Corey. read more

I brought my stinky and broken vacuum cleaner in thinking I was going to drop it off. Instead, the owner had it fixed and smelling fresh within 10 minutes. So glad I found this little store. Definitely will recommend it to others. read more

Staff was so warm friendly and helpful both when I dropped of and when I picked up. They showed me exactly what the problem was let me know what they would do to fix it. The repairs were done In a timely way and came with a guarantee. When I picked up it looked almost new and they carried it to my car letting me know to please call if I had any issues or concerns at all! Great customer service here! read more

I have taken two of my Dysons here for repair and wouldn't go anywhere else. Friendly, speedy and reasonably priced. Thsi has saved me from replacing these pricey vacuums. read more

Took my sewing machine in to see if it could even be repaired, it's 25+ years old. Thankfully it could, Don , the repairman did an amazing job and it was very reasonable.. so much better than trying to find a new machine. And it has a year warranty !! So happy to have found a local business with great customer service read more

We have used East valley for a number of services on our 15 year old Simplicity vacuum cleaner. Great job- will definitely continue to use them read more

A few weeks ago I took our vacuum cleaner to Sew Vac in Gilbert to be repaired and met Kyle Lameyer who was very professional. He quoted me x amount of dollars to repair the vacuum and I authorized him to proceed. When I pick up the vacuum cleaner yesterday, he apologized for miss quoting me. The actual cost ended up being $20.00 less then what he originally told me. Historically I've always cringe at the thought of dealing with vacuum cleaner repair centers because they are always trying to sell you a new cleaner or end up charging more then what they originally quoted. Because of his honesty and the quality of work they do, I would highly recommend Sew Vac to anyone. George A read more

We had our sewing machine repaired here recently and it now works better then new!! Excellent service at a reasonable price!!

Old fashioned customer service! Called to ask about making an appointment for my vacuum...he asked what it was doing and I said making a terrible noise. He said to just bring it on in. He plugged it in, diagnosed the problem, took it to the back and came out with my vacuum....all fixed...in about 5 minutes total. It had a piece of plastic stuck in the brush roller. I asked how much I owed, he said nothing. I tried to tip, but he refused with a smile. He seriously could have said I needed to replace the motor or other part (like I think some car repairmen do) for a bunch of money. I asked about replacing the filter, he checked it, said it was a little dirty, I could hose it off and it would be fine. Again, could have sold me a new filter. I am very very pleased with my experience here. Obviously won't rip you off. Highly recommend. read more

Great service, super nice employees. I took two Dysons in for repair/tune up and both came back in working order. They even discovered that one of the canisters was broken and under warranty...had it shipped and ready when I picked up the machine. I only have one negative, and it is a personal preference. When the machines were returned, they had a "fake" carpet freshener smell. I noticed they sell carpet fresheners/beads, etc. and the whole store smells that way. I don't care for that smell and would have preferred not to have my vacuum smell like that. I put my vacuum outside for a couple of days and the smell went away. Next time, I'll ask they not use that product. read more

I took my 4 year old dyson in to get cleaned (smelled like wet dog every time I used it) and fix my hose. It came back better than new! Great service and friendly. read more

I dropped by last weekend to see if I could leave my vacuum for repair. The gentleman plugged it in, took a quick look and said he could pop in a new brush and belt while I waited. It took maybe 5 minutes and was $35. Machine works great now. I couldn't be happier. SUCH SERVICE is so unexpected! read more

Staff was very friendly and helpful but could not repair our machine because the parts are no longer available.

Corey was very helpful and very knowledgeable. He saved this money and time just buy educating us on our vacuums designed this store is very honest and reliable would definitely recommend this to others. This is a great store. read more

I have a dyson that's about 11 years old, and it's been sluggish for a while. I finally took it in to have it serviced; the gentleman that helped me took a look at the vacuum, gave me a quote, and had it back to me within a week AS GOOD AS NEW! I'm very happy I took my vacuum into this place, and I'd definitely recommend it! read more