Food service was great! Charles is an amazing guy. They are very fast at getting your order and are very compatible with anything you ask for. read more

Jimmy John's - Sandwiches Near Me - Auburn Hills, Michigan

I ordered a slim one and it was great! We went at a very busy time on a Friday night but service was still very quick and staff were all very friendly. The restaurant is all very clean and organized and I definitely plan to go back next time I am looking for a sub. The location is very convenient as well as it is very close to Oakland university. read more

Jimmy John's - SLIM 1 - Sandwiches Near Me - Auburn Hills, Michigan

I wanted to stick with something lighter from JJ's and ordered the Chicken Caesar Wrap Unwich, replacing the bread with lettuce. It was stuffed with chicken, lettuce, tomato, and sprinkled with cheese. It was made well with balanced flavor all the way through. I didn't miss the bead at all! It was the best option to have the indulgence of Jimmy John's without the carb guilt lol. I will definitely consider the Unwich option for some of my other favorites, like the Club Tuna or Turkey Tom. This location has plenty of seating and offers the expected vibes you get at all Jimmy John's. Despite being very busy, the service was still 'Freaky Fast' and friendly! read more

Jimmy John's - Lettuce CHICKEN CAESAR WRAP - Sandwiches Near Me - Auburn Hills, Michigan

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I have a new job in the area and have used this Jimmy John's 3 times. Very slow. Not freaky fast at all. One time the order was wrong (after calling they gave me a $7 coupon for next order) all the orders took more than an hour. One order was placed on the phone, not the app. When the driver finally arrived he made sure to remind me that I didn't have a tip on the order yet. The sandwiches are ok, but 20 bucks for a tuna sandwich and a bag of chip can be better spent elsewhere read more

Ordered lunch because I couldn't leave work. Location is less than 1/4 mile from me. Ordered at 1:23pm. Still hadn't arrived at 1:56, so I called the location. Was told the driver left 8 minutes prior with two other orders and mine. Order arrived at 2:22. An hour to drive a few hundred yards seems excessive. read more

I haven't used this location in years, and now I remember why. First of all I used the website for a group order and it took almost ten minutes for my team member to get the email. Took approximately 35 minutes (which is hours in Jimmy John's time) for them to arrive. Apparently the delivery driver wrote down my number wrong? The store called me (attitude, no pleasantries) and said the driver is trying to call me. I said my phone number is correct. The store called me two more times and I confirmed obviously the driver has the wrong number, and someone is downstairs to get my order. The store calls me back not even one minute later to say "no one is there" when I said "I just sent someone down there", she starts talking to someone else then hangs up on me! Each time the store called me, the lady sounded like I was bothering her. My order was correct and the food was decent. No complaints there. read more

If you order anytime around lunchtime, especially delivery, expect to wait minimum an hour and a 75% chance that your order will be wrong or have a missing item. Not sure why i keep coming back, i guess i enjoy disappointment read more

This place is awesome. Thanks to the crew. They take very good care of their customers. I recommend you get in here.

Ordered online for pickup. Got back to work to eat and my sub was dry. I open it up and I said no Mayo, which they got that part, but I like guac and spent the extra $1 for more and got NONE on my sub. It's the vegetarian too so it's really about as good as eating a salad with no dressing. Plus I paid extra for this... I won't be ordering from this location again read more

I went to this JJ at 7:30PM on Wednesday March 15, 2023. When I walked up to the register the cashier literally screamed at an ear-ringing level, then said "sorry sorry" and proceeded to do it again. My partner and I were stunned and I almost walked out. I'm not sure if they were on drugs or just messing around, but even when they made my sandwich it wasn't quick. Freaky fast? More like just freaky. read more

Delivery is often not available and they screw up the order more often than not. They need to get the delivery staff under control. I have had decent sandwiches from them but it's always a crap shoot as to whether they'll deliver or not. read more

Ordered 2 sandwiches, the one was no dressing cause the girl wanted mustard packs, I listened to her order mine with just no onion no tomato......so they decided to not put dressing on mine...wtf So now I'm stuck eating a dry sandwich.....Thanks Jimmy Johns read more

Always takes way too long. Waited an hour and a half today before I decided to go get lunch elsewhere.

Second time I've found hair(s) on or in my sub. The delivery always takes at least an hour as well. GROSS! read more

This Jimmy John's was pretty average - I could have done without the lackadaisical attitude offered by the employees, as well as the clear cutting in line that was allowed for a "regular" customer who edged his way right in front of me as I was about to place my order. Gripes aside, the interior had ample seating and was very clean. Music was ambient and made the ambiance casual and inviting. Parking lot was easy to access from two separate entrances and at dinner time during a weeknight, there was no shortage of parking at the Auburn Pointe shopping center. Bonus star added for the employee at this JJs and all other JJ pros who can wrap me up a lean, mean "unwich" lettuce wrap. It takes mad skills to wrap up a breadless sandwich that neither leaks, nor unfurls, nor doesn't contain the inevitable extra load of veggies and avocado spread I've requested. Bummer there's no outdoor seating; I went next door to Biggby Coffee to order a beverage so that I could enjoy the crisp evening al fresco dining in the parking lot on their chairs. read more

It took 1&1/2 hours to receive my sub. By the time I got it, it was soggy and the ice had melted in my drink and it was warm. Freaky Fast Delivery my ASS. Sorry, I should have stated, it was the Auburn Hills, MI location. read more

Big place, limited parking spots - competing with Biggy's for the lunch crowd. Its a young crew behind the counter - more interested in their own banter than speeding up the line of customers. Typical for Jimmy John;s - menu and speed - its a little easier to find than the Subway down the street that seems to be hind in their strip mall. It was busy place - lots of young teens, I guess off school. read more

Worst sandwich ever. So little meat. I would call it a mayonnaise sandwich. Super expensive too. I will never set foot in this or any other Jimmy John's again. read more

Delivery takes at least an hour, maybe more, even when placed in advance. The order has been wrong multiple times. Deliverer usually gets lost and calls me multiple times asking where I am, even though I give exact directions. I refuse to order from here again after many awful experiences. read more

This is the worst Jimmy Johns I have been to. It is not freaky fast. It is slower than many restaurants I have been too. The workers act like it is a pain that you are there. The food at this location is the worst I have ate. The manager or owner should get involved in this place immediately. read more

I don't get it. Order on one end, pick up on the other. Every Jimmy John's I've been to (and there are many) is set up this way. Why the Auburn Hills location isn't, is a complete mystery. Thankfully, I had ordered online. When I arrived, the employee area was virtually packed with black-shirted employees, who seemed lost. Customers couldn't figure out where the line was (or if there even was a line), and it was total chaos. There are too many other sandwich shops on the same road (DiBella's, Subway, etc.) to have to deal with that craziness. read more

Great sandwich, bad service. It's clearly tailored to the lunch rush crowd. When I went there were a ton of employees behind the counter and none of them actually wanted to talk to the customers. Efficient assembly line set up, but a bit discerning if you're not expecting it. Then when my sandwich was ready it was just plopped on the counter and someone called out the sandwich number. I didn't know the number because I ordered by name. The girl behind the counter just stared at me blankly and didn't respond when I asked the name. I checked the menu, figured it was mine and left. I will never return to this one again. Other Jimmy Johns in the area offer better service and there are too many other sandwich shops in the area to waste money there (I'm looking at you DiBellas godfather sub). read more

I have been to this location twice so far, and both visits were my worst visits to any Jimmy John's. I love Jimmy John's and have been to many locations all over the Metro Detroit area. My experience in all of them besides this location has been extremely positive. This store is TERRIBLE. The layout is confusing and the staff is rude and very slow. Isn't Jimmy John's supposed to be fast? The pop machine was not working either.. WORST JJ EXPERIENCE EVER! I must say however, that once we finally received our food, it was good. read more

When my boyfriend and I are being especially lazy, we order JJ's from this location. It is literally a 5 minute drive away, but we have found it to be the slowest Jimmy Johns delivery experience. EVERY. TIME. it takes at least 1 hour from the time our order is placed. I gave 2 stars because our food is always right and the delivery drivers are polite, but every time we try to give it another shot, we are disappointed. read more

Everyone is very friendly. Made exactly as you ask, in and out very quickly. I've had delivery once, and it did take a little longer than I would have liked, but the food is good! read more

I'll defend this store. I live 100 yards away and go there all the time. Someone said confusing layout? Whats confusing about ordering by the register where the person stands to take your order? 6 feet to the right, you pick up your sandwich after they make it at lightening speed. I've NEVER been ignored or had bad service read more

Never order delivery from these guys. Three times in a row I've waited over an hour for my food only for it to be finally delivered without apology. read more

Great service , great food... No complaints... Fast check out I've never had delivery, I've heard it's best to walk in...

Called to have lunch delivered only to be told that the delivery time would be an hour to an hour and a half???!!!??? I thought one of the main selling points is how fast delivery is? I've gone to other Jimmy John's at other locations and have never had to wait more than 15 minutes tops. I will never be calling here again. They can't even get their delivery times together, I don't want to imagine what the food is like. read more

I've order from this location many times and for a quick sub at a decent price it's good. Today the delivery driver couldn't get to the room in the building I was in so just set my order down on a table near the building door and left and called me from their car saying they couldn't get to me then explained where they left my food. Absolutely rude unfortunately I put down a tip when I placed the order. Maybe if I didn't they would have hung around until I walked out to the main door. Then when I opened my sandwich noticed the back looked like old leather and tasted just as bad so that part of my sandwich went straight to the trash. Decided to call and let the manager know what happened I wasn't looking for a refund or a replacement sandwich as I ate the rest of mine minus the bacon but wanted to let them know about the quality of food and service and the response I got was in looking at our bacon now it looks fine to me. All I really wanted was a sorry we let you down with our service I'll look into it. And instead the manager flipped it back on me like I was lying about my food. Glad we've have a jersey mikes open up near by the extra money is worth the better quality. read more

Who designed the drive-thru??! If you come from the south side of the building, the location of the finger pointing that says drive thru is just confusing, it may make you enter on the wrong side. Then, there is the actual drive-thru lane... What the...?!! It is like Lombard street in San Francisco. I had to be super careful to not scratch up my wheels and looking at the destroyed curb I think many people weren't so lucky. Otherwise it is your normal Jimmy John greatness! read more

Delivery took one hour and I my work is only 2 minutes from the location. The were very confused when called to ask where my order was and I got a "we are very busy" attitude. When the order finally arrived to my work I was told that it is a lot quicker if you order before 11. I guess the commercials should be changed to "we are freaky fast.....if you order before 11" if you are after 11.......well we are kind of FREAKY SLOW!! And when the order was given to me he tried to say it was because my desk phone was all they had.....hmmmmm Never ever order a delivery from this store! read more