On Feb 18th at about 11am, bro at the counter barely knew the menu and didn't even know what sandwiches I was asking for when I was ordering. I had to tell him that I wanted a slim 4 four times and he kept saying "you mean a little John?". Kept telling him nope, I want a slim 4 (just turkey & bread). Get home, it's a roast beef kids meal. Are you serious? The other two sandwiches I ordered, also wrong. Why is there untrained and incompetent staff running your store alone? Don't go here. read more

You guys suck y'all don't ever do orders right..sandwich are never cut either .sloppy sandwich

We already have our share of sandwich shops. Jimmy John's is not on my list. The sandwich bun is the size of a hotdog bun. I never visited them again. read more

Ordered a large turkey & cheese sandwich, and they only put 1 thin slice of turkey. I can buy lettuce & bread at the store. $18.80 rip off. Will never eat at Jimmy John again until they start giving money's worth. read more

Jimmy John's - Lettuce sandwich - Sandwiches Near Me - Carson City, Nevada

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Twice, online, I ordered the Lulu sandwich. I asked for it to be cut in half and I asked for napkins. Both times they failed to cut the sandwich in half nor did they give me any napkins. That place is a mess. And the shift manager doesn't seem to care at all. Quality isn't under control there, it sucks. read more

They should consider closing down after 8:00pm. They run out of some menu options and tomatoes if you go after 8:00 pm. I can understand if it happens once in a while. It happens more than once. If they cannot keep the ingredients needed to make sandwich, like tomatoes, please close the store early. They also keep forgetting choices like EZ Mayo or hot peppers from the order. read more

Service here as always been kind and prompt! Most of the time I order delivery and I am always happy with the sandwiches. Plus their delivery really is crazy fast and I don't feel like they charge a ton to get that service. Their Unwich is my fave! I have tried to recreate it at home and I just can't do it like jimmy Johns. Plus I generally order via the app which gets me rewards and promos. Today was a BOGO deal and my order was delivered within 30 mins and so yummy! read more

Jimmy John's - a hand holding a sandwich on the beach - Sandwiches Near Me - Carson City, Nevada

used to order all the time, ordered a $90. lunch for a board of directors meeting...very embarrassing! skimpy lunch boxes had complaints from each person....never again! too many other places to spend my money. read more

I've ordered from this restaurant a few times now. Every single time my order has been wrong. I'm probably never going to come here again. They also added these weird oily mustard seeds to my sandwich that I did NOT ask for. They were disgusting. read more

Store is unreliable and does not follow the hours published for business. I called other store and some snotty kid answered and said the north store is closed today due to staffing issues. I asked if they at the south store could deliver to us and this snotty ass kid said they couldn't deliver to us because our address is in the range of the north store. I asked couldn't you deliver to our address since the other store is closed? Nope and I could tell they were very happy to not have to deal with our order. I told this snotty rude individual that I see why their stores are having issues with rude people like you as staff and the snotty kid says "are you done yet? I have other orders to deal with." What a bummer. We really like Jimmy John's sandwiches. Another business destroyed by inept management and terrible employees. read more

They went from freaky fast to freaky slow. I live 0.5 miles from the south Carson city location and it has been 50 minutes since I placed an order for two regular sandwiches. When I called the location I didn't get an apology or anything just that the driver is out making deliveries and when they get back mine is the next delivery. read more

Accidentally walked in without a mask and was greeted very rudely. The lady in the back behind the counter shouting out in front of everyone "Do you have a mask, if not, you have to leave" is not professional and done in very bad taste. There is etiquette to asking, "ma'am do you have a mask, if not, we can provide you with one or we can graciously serve your needs via our drive through." But you yell at us..... nope not going to give them my business. We will not return. Sadly, this was one of our favorite places to eat prior to this called pandemic . read more

over priced and not very customer friendly sandwich was mostly bread and veg is haven't been back I'll spend my $$$$$ some where else read more

I judge my Jimmy John's on how well, not how FAST, they make their sandwiches. I'm that annoying woman in line at Jimmy Johns asking them to customize my sandwich. Sorry to those folks behind me! I always order the same thing: #9 Italian night club - it's the closest thing I know to a Philly style Italian hoagie. BUT. Light on the sauce (mayo and vinaigrette) No onions Extra lettuce - lots of it (my deluded brain thinks this makes it healthier) Cut in half (ostensibly to save half for another meal later - which I only seem to remember after I've devoured both halves) The sandwich came exactly how I ordered it - except they forgot to cut it in half. Not the worst tragedy. I witnessed a lot of newbies coming in for the first time and a bit overwhelmed, so I was impressed that someone always came out behind the counter to stand with them and go over the menu items. Granted, it was early in the day and not too busy, but I thought that was nice. They must pay a fortune in salaries here. I counted at least 6 people behind the counter doing who knows what. Perhaps they are still in training mode? PROS: They give you a nice sized cup (not a little dixie cup) if you want to just drink water. Fast, well-priced. Bread is made on-site and is fresh. CONS: Really loud in here read more

Customer service is awesome! The delivery driver Sarah is the sweetest person and very personable.

So much for freaky fast it was forty minutes before I called to figure out where our lunch was and the guy on the phone told me the driver has five orders out for delivery and it was going to be another twenty minutes. He also offered no compensation or adjustments. By the way, this is the second time I've experienced this with this store... and management has never followed up. Horrible service!!! read more

Where I am from, there is no Jimmy John's and I got hooked on it after visiting the Midwest. So naturally when I saw one while staying across the street, I knew I had to make a stop. They lived up to the brand name with fast, friendly service and best of all a killer sandwich! Would come back again! read more

I'm sold on this joint! Stopped by to pick-up 2 Country Club #11's (my first time here)... arrived about 12:15 p.m., place was full and about 5-6 people ahead of my in line, phone ringin' off the hook. I thought to myself, ohhhhhh this is gonna take awhile. I was soooo wrong. The line moved quickly (none of those "gimme this minus this, plus this people in front of me...) Order off the menu, pay and move it on folks! From the time I paid till I was walkin' out the door was just a few minutes... INCREDIBLE. I could tell by the weight of the bag, the sandwiches had some food in them... not like Subway, where there bag outweighs the sandwich. I thought the sandwich was great and easily a good value for the $$$. I liked it so much I went back the next day and bought eight-(8) sandwiches for myself and some co-workers. Same fast, friendly service and a quality product out the door in super-fast time! It's not a quiet, relaxing place to spend your lunch hour... it's a great place to get in, get full, get out and get on with your day. If you're one of those people who looks at the menu and then asks for everything you DON"T see on the menu, please order somewhere behind me... we're tired of you! read more

To the staff at Jimmy Johns Mr bread man wants to say thank you very much for always taking care of me. And mrs. bread thanks you too! Happy New Year! read more

It's hard for a JJs to get lower than 3 stars. this place gets the extra two for (a) generous portions of meat, (b) really fast service with a lot of people inside in line, and (c) a freaking drive thru. If there was a Jimmy Johns within 10 miles of me with a drive thru I would eat this every day. read more

My husband and I stopped in here at 8:30 pm May 28, 2015. We have never been to a 'Jimmy John's'. There were two workers in the shop. The male employee said something like 'whadya want'? he was mumbling and difficult to understand. No, 'hi, how ya doing? My husband attempted to ask him about the sandwiches, sizes etc. Again, the guy just stood there. We told him we had never eaten there before. He just stood there. He made our sandwiches and I said 'thank you'. No response from him. I said it again. He said 'oh. yeah'. We told him it was to go. He places the food on the counter. No bag, no napkins. I have NEVER had such an apathetic and rude experience at a fast food place in my life. I haven't even eaten my sandwich. I would NEVER return to a place with such horrible customer service. Update: The sandwiches were bland, and not made to order. Back to 'Subway'. read more

Ah the fabled Jimmy Jams. Finally we cross paths. I tried the Vito which was nice for a 5.75 sandwich if you're not totally starving. Quality over quantity (but it wasn't exactly small either). Better than Subway or Quizmos for sure. Place is super popular at lunch time on a weekday. With the drive thru and delivery I was surprised how many people were eating in. Their "freaky fast" advertising is true to its word, too - dudes would actually full-on sprint from behind the counter out to the delivery car! Good first impression, will be back to one or another of these for Moar Sammich. read more

Let me start this review by saying I love Jimmy John's subs and have been a customer at the Reno locations for years. The staff at this location ruined my experience and order. This location took forever to get my order and even then it was messed up. Jimmy John's is known for fast service and that is NOT what you'll get here. All of the employees on the day I came in were young females that acted like they worked at a mall and didn't care about anything they did. They worked at a snail's pace, which was incredibly frustrating being that I chose the restaurant for their fast service, since I was in a rush. I asked for no guacamole and they still added it in. One of the girls was unpacking their nasty bacon to refill their counter and that must have confused them all because they added it to my sandwich, even though I didn't order it and they did the same thing to the people that ordered before me. Bottom line, pick up the damn pace and quit hiring teeny boppers that don't care about what they're doing. NEVER coming back to this location. read more

Italian hunter and hunter club were good. House branded "Jimmy John's" chips were OK. This sandwich shop delivers a reasonable sandwich at a reasonable price, however if you wish to customize your sandwich go down the street. Also: they have etiquette rules on napkins and hide the paper napkins behind the counter. read more

So I generally order a lot when i am having a lazy day but I think Im done. I usually order online, but when online is down and i have to call in...it's a CLUSTER. I call the south store...they tell me im not in their range. I tell the guy to check again because i have been ordering from them since before the other one opened. He argues with me and says "well that because the other one wasnt open yet" I call the north store, get put on hold then told I'm not in their range and to call the SOUTH store. Call back and tell the guy he needs to get his shit together and kindly check again...."you don't have to use profanity ma'am"...yes, yes i do. I just want a sandwich and you guys have NO CLUE where you deliver. screw this, i'll order pizza. OLD REVIEW: So, I love the sandwiches..I order like twice a week because they are delicious and fast... ..but.. Their accuracy is HORRIBLE. If you like modifications to your sandwich or you have a deathly allergy..do not order from them! 8/10 times they dont add what I requested. Once they even forgot to put bacon on a sandwich that comes with bacon. Last time I added onion and extra cucumber. In the notes field I specifically asked them to double check for accuracy. Got the sandwich...without onions They seriously needed to implement a double checking system at this store. Fast isnt great if you aren't delivering what the customer paid for. read more

Don't​ know why I have waited for​ soloooog to try JJ , WOW !!!! what a great sub ,,,, Im a convert 100%

I almost never get a straw with my drink, this time however I got a straw and no drink. Last time I ordered, it took almost two hours to get my food, and the guy didn't even knock when he delivered it. My sandwich had no mustard and I put online for mustard, the bacon looked and tasted like it had been thrown in a microwave for under ten seconds it was so under done. No word from the company yet on that. So I decide to give it another chance and this time they mess up again, their service is a joke and I'm done with Jimmy John's... I'm gonna get off my lazy butt and go to subway next time. At least I can watch them make my food and take care of receiving my purchase without loss or incompetence. Thanks for being the McDonald's of the delivery system JJ's read more

The team is amazing. They are so nice and funny. They have good customer service and live up to the slogan "freaky fast." You won't be disappointed. Everything they have is fresh. read more

So we wanted to try it out since it was a new restaurant. We got two of their biggest sandwiches on wheat bread. Cost about 25 dollars including tip. We definitely chose delivery since that's their gimmick. Food go their very fast - 15 minutes(we timed). Opening up the sandwiches I was pretty disappointed. Firstly, I expected a sub roll, but got it on regular sandwich bread. I'm hoping that it was just because it was wheat. The meat was OK. They didn't really compliment each other, and gave me a sense of mouth confusion. Didn't like how the wheat bread tasted. On top of that, you have to pay extra for pickles. Definitely an interesting experience, but I'll never do it again. read more

A few months ago, I ordered a club with avocado, it came with no bacon or avocado. I tried again. No bacon. I give up. read more

Freaky fast???? Not the drive through, terribly slow never consistent when asking if you want to add cheese which should come on every sandwich staff is not peppy and friendly. I think Jimmy needs to come and pay a visit to this store and get them up to speed. Will not becoming my back which is too bad my son really likes lJimmy Johns read more

One of the only no-brainier low carb quick fixes ever: The unwich!! I'm inlove. Instead of bread it's wrapped in lettuce and wrapped up so well you could eat it while driving without killing yourself and other motorists around you. That's no small feat. Yum. read more

Fast and can be super healthy... Just get your sandwich on lettuce and watch the calories drop off... Dead for dinner... read more

Jimmy John's - It is fast and quiet for a quick dinner... - Sandwiches Near Me - Carson City, Nevada

Without a doubt this is the best sandwich joint in town. Way better than Subway or port of subs. There may be one that's better but I haven't found it. I even like it better than Mendon meat company Although they don't do take out as far as I know. A sandwich is always fresh and wishes when I order online they are always ready for me and the staff is very helpful. In fact I think I might even call for sandwich for dinner tonight. read more

Best sandwich place in town. The bread is great and the prices aren't bad. They were also super fast. Need something that's better than subway this would be your place. read more

Hmm gourmet sandwiches huh... please don't go here if that's what you want. This place makes subway look gourmet lol. Gross supermarket guacamole spread, so not fresh, and definitely not avocado, in fact nothing seemed too fresh about the sandwich except for maybe the bread. I'm from CA so maybe I'm spoiled when it comes to what gourmet is. Their prices are ridiculous for the quality they pump out. No choice on sizes. No kids menu. Their sandwiches are on basic plain sub rolls. I would have been better off going to the subway down a block and paid less money for a better quality sandwich. When I go into new cities, I like checking out the local spots and this definitely wouldn't be one I would recommend. The only reason it didn't get 1 star is that their staff is friendly and the place was clean, so I had to at least give them something for that. What can I say, I'm a fair gal lol. read more

Pretty good sandwiches, good priced. Bread is fresh baked daily, you can buy the day old bread for $.75. Service is very fast by the time you order, and find a place to sit your order is ready. Sandwich wasn't spectacular, but good if your in a hurry. read more

Jimmy John's - Mom approved - Sandwiches Near Me - Carson City, Nevada

I'm from Seattle, and lived about 3 blocks away from my neighborhood store. It was a lunch staple 3-4 days per week. I love JJ's. With that said, this was one of the best sandwiches I've ever had from them. Carson City, you are everything a JJ's should be. My Beach Club was loaded with extra Sprouts, which you can't even get in the Seattle market any longer, and the additional onions and vinaigrette were perfection. This sandwich weighed in at just under a ton. I'm wishing I would have ordered another for my road trip tomorrow. Not only that, but it was delivered freakishly fast, like under 10 minutes to the Motel 6. read more

Boring and very expensive. The #4 was so lame. They had the sandwich finished before I could say light mayo, or add cheese, or anything else. $8.11 for boring sandwich a bag of chips and a small drink. Freaky fast is not always good... read more

Jimmy John's - $8.11 for this! - Sandwiches Near Me - Carson City, Nevada

Really tasty food as usual for JJs. The interior is really clean and the atmosphere is super casual and pleasant. The only reason I am giving them a 4 star instead of a 5 is because they just weren't freaky fast like other JJs I've been too. Speed it up and you'll be living up to your motto! read more

Jimmy John's - Long table for lots of people. - Sandwiches Near Me - Carson City, Nevada

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